Missing alert tones

I bought a few alert tones on my iPhone 5.  Device was lifted while at the airport. 
Was not able to backup (iCloud) some content that was procured prior to the lifting.  Moved to a new iPhone 5 and was able to download everything with the exception of the alert tones I procured from iTunes. 
When i go to the same tones in the store (from my iPhone) it does not give me a download option like it would with music or movies.  When i try to buy the tone again, it tells me that i have already aquired the tone and asks if I want to buy it again. 
Given that iTunes clearly knows that I have procured the rights to the tone, where is the option to re-download it?
Also, why on earth is the ringtone and alert tone not part of the iTunes store section from the web? 
Regards,
RK

You cannot redownload tones.  They are not included in icloud re-download.
You can try contacting itunes support and asking fo an exception.

Similar Messages

  • Original alert tones missing after purchase of tone

    I was using duck and whistle as special alert tones for two family members. I purchased an alert tone from store and the next day noticed all my texts were using the purchased tone. When I went in to check (and reset), duck and whistle are gone.
    Any idea? iphone 5s - haven't updated to 8.1.3

    What the **** is going on I have the same problem only mine was a brand-new iPhone 4S. Prior to buying the new phone I had purchased a ring tone on my iPad and then I said to buy it all over again for my iPhone. Even though it prompts me that I purchased the item it says would you like to buy the item again. There was no option to download it and there is no option anywhere when you look for purchased items either in iTunes or in the ringtone settings. Why is it when you buy a full single it shows quickly and easily under purchases and syncs in iCloud even but when you buy a ringtone it's missing and makes you pay again this is not acceptable.

  • Ringtones show and work under change ringtone, but missing in change alert tones...user created tones

    I created ringtones with the Ringtone Converter App.  After syncing my iphone 4s (running ios7.1) with itunes and going into my setting/sounds/alert tones the ringtones i created are not there.  When I go into settings/sounds/ringtones they are there and they work fine.  Is this a problem with ios 7.1 or my phone?  any help would be great!  Thanks...

    In Settings > Sounds > Ringtones > at the top are your custom ringtones.
    In Settings > Sounds > Calendar/Reminder Alerts > your custom ringtones should be there when you scroll down.
    If not, it means your custom ringtones are too long (> 28 secs.) You have to shorten it.

  • HT1848 I purchased alert tones in itunes and updated my itunes.  Now my alert tones do not show up, although if I were to go re-purchased those items, it says I already purchased them.  Where do I find those tones and how do I get them back into my phone?

    I purchased many alert tones in itunes and then updated my itunes.  Now my alert tones do not show up, although if I were to go re-purchase those items, itunes says I already purchased them.  Where do I find those tones and how do I get them back into my phone without having to repurchase????  This is so frustrating!  Please Help!

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • Why mp3 songs can't make it as alert tones for tex...

    Hey Nokia, why is your lumia phones can't put mp3 songs as alert tones for text messages? This is a big problem on your lumia phones because we missed a lot of text messages because your built in alert tones is not enough to catch our attention when we have a incoming text messages especially in a noisy environment. All the other brands of smartphones including the dumbphones are capable of having mp3 songs as alert tones for text messeges. Please do something about this.
    Solved!
    Go to Solution.

    As a new user to the forum you might want to read the forum guidelines as they will provide you with some basics on using the reqources here such as this;
    1. Search before you post. If you are looking for an answer to a specific question, there’s a good chance that it has already been posted. First try a search using likely keywords. You can search from the whole forum (select "Community") or from within a certain area (select "Board").
    That said, currently Windows Phone doe snot support customer tones for anything but ringtones. If and when this will change is unknown although we know it will not change in the coming GDR2 update.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Can I set individual alerts (tones) for each calendar events/ reminders

    Can I set individual alerts (tones) for each calendar events/ reminders

    Thanks On my phone, these are the options under Menu>Settings & Tools>Sound Settings>Alert Sounds: 1. TXT Message 2. Multimedia Message 3. Voicemail 4. Emergency Tone  5. Missed Call . And under Service Alerts: 1. ERI 2. Minute Beep 3. Call Connect 4. Charge Complete 5. Software Update. So nothing there for the calendar. And options from the calendar that I can see are Add (here you can change the tone for one event or recurring event, but not set a default tone for the event alarm), View (gives you the options of viewing an existing event in more detail, adding a new one, and the same choices from the Options list on the first screen where you are viewing the entire month), and Options (1. lets you view weekly/monthly,  2. Go To Today  3. Go To Date   4. Search   5. Erase All   6. Erase All Old   7. Send.  So as far as I can see, there's no way to do it. I have been through all the Settings and Tools menus... and the Events menu. But...I have just discovered that if I delete ALL my alarms and change the Ringtone for the first alarm I set, that ringtone becomes the default ringtone. I will try deleting ALL my events and starting fresh with a new tone and see if that works!

  • Why are my purchased ringtones and alert tones being removed from phone?

    I Have brought a ringtone and two alert tones twice and both times all have been wiped from phone and default tone put back???

    Try updating to iOS 8.1.2 : http://support.apple.com/kb/DL1758 :
    This release includes bug fixes and addresses a problem where ringtones purchased through the iTunes Store may have been removed from your device. To restore these ringtones, visit itunes.com/restore-tones from your iOS device.
    Restoring missing ringtones : Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 :

  • How to disable email alert tone on E71

    I've just upgraded the firmware on my E71 and now I'm going through the process of setting everything up again. I've reinstalled Nokia email and it retrieves ok from gmail. However I cannot turn off the email alert tone in the General profile.
    If I go into Tones there is no 'Off' or 'Silent' option for the email alert. I'm sure there was with the old firmware. It used to give a brief vibrate but no sound which suited me fine.
    I suppose I could select the Silent profile as this does have a 'Off' option for the email alert. It seems a bit of a kludge though. Am I missing something? This is driving me nuts.
    Dougie

    I got this option back by restoring the backup.

  • Downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    Hi jaswantfromlondon,
    I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
    Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
    Regards,
    - Brenden

  • Iphone 4 Alerts Tones Not Working / Ringer Is WORKING KINDLY REPLY ME

    HI , PLEASE HELP ME I WANT TO FIX THIS ISSUE THAT I AM GETTING PLEASE HELP
    MY ISSUE IS IPHONE 4 ALERTS TONES NOT WORKING AND CALL RINGER IS WORKING.. PLEASE HELP ME!

    If the iPhone came from the US then it is locked to AT&T. To unlock an iPhone the original carrier is the only one who can unlock the iPhone and AT&T will not unlock iPhones. So there is not official way to unlock the iPhone 4.
    At this point there is no way to hack the iPhone 4 running 4.2.1 to unlock it either so the phone and messaging apps will never work. You basically have an iPod touch.

  • I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought.

    I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought. I connected my iPhone to my computer and sync'd it hoping that it could download my purchases from the itunes store and then put them back on to my phone but no such luck. When i look at my iphone on my computer and look at tones, they do not show up at all. However, if i click on the "On This iPhone" tab and click on "Tones" the deleted ringtones and altert tones show up...they are just grey'd out and have a dotted circle to the left of them. I also tried to go to the iTunes store on my phone and redownload them and it tells me that i have already purchased this ringtone and asks me if i want to buy it again. I press Cancel. I know when i do that with music it would usually let me redownload the song without buying it again but it wont let me with the ringtones...so how do i get them back? any help would be greatly appreicated

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • Alert tone variety

    Is there a way to set separate alert tones to differentiate between email/text and mere app notifications.......?

    Only ringtones can be changed.
    SMS (text) can be changed to built in options.

  • How do i remove the email alert tone from my nokia...

    i find the email alert tone really annoying as the fone syncs every 5 minutes. how can i remove it?

    FredPaul wrote:
    When I go to Settings, I only see: Tone profiles; Themes; Phone; Installation; Calling; Connectivity; Application settings--no Profile to edit?
    Go to Settings > Profiles - for example General > Personalise > scroll down to "Mail alert tone"
    Happy to have helped forum with a Support Ratio = 42.5

  • Is there a way to change the alert tone for the find my iphone app?

    Is there a way to change the alert tone for the find my iphone app? The one they use from the factory is terrible! I tried it out and could hardly hear it from 5 feet away!

    Welcome to the Apple community.
    Unfortunately, so far as I am aware you cannot change this tone. I must admit I don't fully understand your problem, I've tried it myself and can hear it from some distance away.

  • I just purchased a new iMac. My iTunes account is missing a ton of music and I cant figure out how to access it. When I try to load music from my ipod to match my imac it only asks if i'd like to sink my ipod with my account. How do I access my library?

    I just purchased a new iMac. My iTunes account is missing a ton of music and only contains "purchased" music. When I try to load music from my ipod to match my imac it only asks if i'd like to sinc my ipod with my account. How do I access my entire library? Thanks

    Unless you subscribe to Match, you will have to transfer your non-iTunes stuff from your old computer:
    http://support.apple.com/kb/HT4527
    If you want to copy non-iTunes music off of your iPod (eg, if your old computer doesn't exist), you'll need to use a third party program.  I don't know of any free ones anymore, but if you google, you can find several in the $19 range.

Maybe you are looking for