Modify order problem for W520; now I have 3 laptops enroute!

Hello all! I placed an order on 11/27/11 for a W520 system for a total of $1275.35 (Bill Me Later) with a quad core i7 and Quadro 1000M. I decided to modify my order and go with a Quardo 2000M. I called on 11/28/11 and spoke with a sales rep and she reconfigured me a system with the change to the 2000M for a total of $1437.00. But she didn't pick the correct processor, she only picked a dual core i7 and not a quad core. She re did another configuration correctly for a total of $1488.05.
She said that all I had to do was call Bill Me Later and explain to them what happened and they would cancel the original order from 11/27/11. She never said that the system built in error would be charged at all and now I have all 3 charges showing up on my Bill Me Later account.
BIll Me Later is of no help and said "We just provide the financing for the item and these are all approved..." I called back Lenovo and the person who I talked with said that in the worse case scenario, I'll end up with all 3 laptops getting delivered and just to not open the 2 that I don't want. He said that if I were to receive all 3, just call customer service and explain the situation and I wouldn't be charged any fees or shipping either way.
Luckily my Bill Me Later account has a high enough credit line for all 3 systems to be on there otherwise I may not have been able to order what I wanted.
I find this a terrible customer service experience so far that even 1 minute after a Sales Rep configured a W520 incorrectly she was unable to cancel the order.
Has anyone else ran into this problem with Bill Me Later and Lenovo? How long does it take for the Status to update to cancelled on the Order status web page?
I hate for my first post to be negative but I am truly looking forward to getting my (the correct one) machine since I think Lenovo's are the best built laptops in the industry.
W520 4270CT with 16GB of RAM | R61i 7732A12 with 4GB of RAM

I just for off the phone with Lenovo returns. I explained the situation and provided them with my order numbers and while I was on the phone I received 1 email for each laptop with the RMA #. I then received the UPS shipping labels via email for each. I opted to receive UPS labels because I have daily pickup at my office.
I was told that once they receive the laptops they take a few days to inspect them and then issue a credit. So I should be all set before Christmas!
A+ for customer service!
Also got my 12 more GB of ram and installed it. Loving my W520!
W520 4270CT with 16GB of RAM | R61i 7732A12 with 4GB of RAM

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