Moving one-line off of a family plan?

I'm looking for some assistance. I'm presently on a family share plan with Verizon w/ a contract end date in July-2015. My new job has the benefit of expensing up to $160 for a phone plan, and my current blackberry lacks job functionality. What I would like to do is move my line off of the family share plan and start a new 2-year agreement under my own name. I was told this could be done via an AOL(assumption of liability) form/call. However, I was told that since my contract end date has yet to come up, I'd be required to pay full-price for my new phone when entering a new 2-year agreement. Is this factual?
That doesn't seem fair to me.
Would the Verizon-edge plan be a different scenario since you are essentially paying for the full price of the phone over a designated period?
Any help would be greatly appreciated. I love Verizon and wish to stick with the company, but if I'm forced to pay full price for a phone...I will likely have to take my business to ATT.

TXTrojan21,
We don't want you to leave us! We will miss you. I can understand wanting to go on your own and start a new plan. The AOL allows you to take over your line and the upgrade dates do stay the same because you already got your discount for phones, but you can check when your upgrade is by pressing #UPG. We can see what other options are available for you (for example edge).
I have sent you a follow request here in the forum. Please access https://community.verizonwireless.com/actions to accept my request and follow me https://community.verizonwireless.com/people/amberf_vzw back so you can send me a private message https://community.verizonwireless.com/docs/DOC-1613 and we can get started.
AmberF_VZW
Follow us on Twitter @VZWSupport

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Procedure for Porting Existing Family Plan Line into a Different Family Plan?

Currently my partner has his line on a friend's family plan. I'm looking to set up a new (I'm not an existing customer) 2-line family plan of my own and then port his number into my plan (which will, of course, cancel that extra line on his friend's plan).
Can I go ahead and order my family plan with two lines and handsets on the VZW site and then at a later time work with his friend to get his number ported onto the second line in the family plan? Or is there a better method to go about getting that line on that other plan moved onto my line on my plan?
Kindly,
Gordon

Does he want to keep his number?
If so, you will need to do an Assumption of Liability to take over financial responsibility for the line. Basically, you call in or visit a store with the current account owner, and a Verizon rep will take you through the process. There is no fee for the AoL, and Verizon will do a credit check. You may have to pay a deposit depending on the results. The current contract will also come over with the line, so unless it is currently eligible for an upgrade, you will not be able to buy a phone at a discounted price until it reaches month 20 of its contract.
You can either do the AoL, establishing your account, and then add your new line and switch to a Family Share Plan, or set up your account and then do the AoL. There's no real difference.

Do you ever buy one person out of a family plan?

I am having major problems with my phone while living in La Crosse. I am originally from Marshfield, and am currently in a contract with Cellcom. Do you ever buy one person out of a family contract??

I am originally from Marshfield, WI (54449) but I am attending college in La Crosse (54601). I have pretty good service, but my phone is constantly roaming because Cellcom, which is my provider, does not have towers in this area. I occasionally don't receive phone calls, and a lot of the time have delayed text messages. Its super frustrating. I am using a samsung galaxy s4. I am currently running off of U.S. Cellular phone towers. I do also know that you guys are the best providers coverage wise for this area here in La Crosse. I just do not really want to have any issues considering the fact that I am away from home. If there is anything you can do for me please let me know!
Thank you

In a family plan w/ unlimited data... Can I still AOL?

Following the recent shared family plan announcement, I've found a number of posts relating to users with unlimited data, but no recent posts regarding my specific issue. I was hoping somebody could provide some help.
My phone is one line in an unlimited family plan. I have a grandfathered data plan with unlimited data and unlimited mobile hotspot. Switching to the shared family plan would benefit every line in the family except for mine. I would like to see if it's possible to separate my line from the current family plan and keep my existing data services.
I found the following discussion on these forums:
https://community.verizonwireless.com/message/587630
The thread above seems to indicate that, yes, I could perform an "Assumption of Liability" on my current line, which would separate it from the family plan and preserve the existing service structure. That discussion ended a year ago, though, and Verizon has had many opportunities to change their stance.
Is this still possible, or will I have to revise my services no matter what?
Thank you
Sorry for posting this a second time. I didn't notice the option to mark something as a question. I've deleted my original post.

After visiting a local Verizon store yesterday, I learned that this is still possible.
The sales representative mentioned that there's a chance that the data plan will not transfer over once the AOL is finalized. If that happens, I have 30 days to call Verizon to have the situation corrected. Seems really ridiculous that a multi-billion dollar company can make an account change in their system, and it only MIGHT work.

Switching From Family Plan to Single Plan

I currently am the primary line on a family plan with myself and two other people. I want to upgrade to a smartphone using my NE2 this summer.
I wanted to know:
. would upgrading my primary line using NE2 affect the other two lines?
. would their contract ending date change?
. would I be able to add the mandatory unlimited data plan to just the primary and leave the others untouched?
. can the two secondary lines be discontinued once their contract ending date comes? (sometime in November)
. then, I would have one line left on the family plan - would I then be able to change the family plan to a single line plan so I don't have to waste minutes that I'll never use?
Thank you.

inquisitive wrote:
I currently am the primary line on a family plan with myself and two other people. I want to upgrade to a smartphone using my NE2 this summer.
I wanted to know:
. would upgrading my primary line using NE2 affect the other two lines? No - each line has a separate contract.
. would their contract ending date change? No, see above answer.
. would I be able to add the mandatory unlimited data plan to just the primary and leave the others untouched? Yes
. can the two secondary lines be discontinued once their contract ending date comes? (sometime in November) Yes. Be sure to ask that your service be discontinued on the last day of your billing cycle, both to avoid pro-rating changes AND to avoid having to pay for service that you won't use.
. then, I would have one line left on the family plan - would I then be able to change the family plan to a single line plan so I don't have to waste minutes that I'll never use? Yes
Thank you.
You can change your plan at any time - and once the other two lines are dropped, it will shift to a single line and you can adjust the minutes as needed. The lowest individual plan is 450 minutes.
HTH,

Cheapest way to add a line, family plan or 2nd line?

One more post & then I will shut up. Being that Im new to Verizon & a person who doesn't want to spend more on my cell phone bill then my car payment, can you give me a realistic quote on what my cell phone bill will be if I were to add a line or get a family plan? I was informed by Verizon that my bill was going to be x amount of dollars & I get the bill & its way higher then I ever thought it would be, so basically for 1 phone, the droid, Im paying $120.00 per month, & was informed my bill after taxes would be around $100.00? Needless to say I now wish to get a 2nd line added, as my 16 year old son needs a phone. I was told by verizon that I would have to keep the phone that I bought as the main phone for my account, which was fine as this would be the phone that I was going to give to my son. Then I asked if I could dump the data plan on the main phone, I was told no by verizon, ugh. Basically can someone give me some advise on how to go about making it as cheap as possible for me to have 2 phones both with data plans? Family plan or add a 2nd line?

It will depend on what the second line is. If you are going to get the other Droid you mention in your other post, you would add it under a family plan, but with Verizon data is not combined in a family plan. Each phone would have its own data plan.
Since one is a Droid that is $29.99/month for data and if you get the 2nd Droid, that is an add'l $29.99/month for that phone.
Will you have text added also to both? That can be done through combined addon. Go here to determine your appoximate cost BEFORE taxes and fees and such.
Also, your first month bill is ALWAYS higher due to the proration of the current month you are in. Basically the first bill covers the line fees for NEXT month and whatever days are left in the billing period for the month you began service.

Is there any way to combine 2 seperate lines on the same account into a family plan?

My wife and I have our phones on the same account, but the Verizon Wireless salespeople signed her up as 4 separate lines instead of a family plan. I admit she was an easy mark for the salesperson, because she went in to get two smartphones and walked out with 3 smartphones and a home voip device. I was at work and wasn't expecting her to be taken advantage of in such a way, or I would have had her wait to join when we both had the time to do it together. Now we have a smartphone collecting dust in a drawer, and a home phone that only rings when telemarketers call.
Long story short, we are going to have to cancel two of the lines that we don't use, probably pay etf's, and all that fun stuff. If we are to keep Verizon, we will need to switch our lines from being separate services to a family plan or it just won't be worth keeping this carrier. 2gigs of data just simply isn't enough for us both, considering the family plans for 2 people that are comparably priced have 10gigs.
Has anyone here run into a similar situation? Any help you can give in fixing this would be greatly appreciated.

How are you on the same account if they are separate lines?
Were any of these lines on the Edge payment option?

Remove data plan from family plan with basic phones?

Is there a way to remove a data plan from a family plan with just basic phones on it? We used to have a $20/month basic plan until we had to get a data plan for our son's iPhone. He no longer has the iPhone with Verizon and has removed his line from the plan because he has an Android with Sprint. We also were required to use the data plan because we at one point had one of those "Hotspot" devices as a temporary solution for at-home Internet until our DSL line could be fixed. As of now we no longer have the hotspot device or the iPhone, but we still have a data plan that is patently useless because all we have are basic phones. On the My Verizon Wireless website, it says that "your text and data are now bundled with your plan" or something to that effect. I don't want to be paying extra for a useless data plan that we don't need or want because we are not in the market for fancy smart phones or tablets any time soon.
Is there any way to unbundle or detach the data plan so that we no longer have one and just have the unlimited text and calling plan without data? Our daughter is fine with her EnV Touch from 2005 and us old folks are perfectly content with the basic flip phones. Is the EnV a data phone too, in which case we should get rid of the EnV Touch in favor of an even more "basic" basic phone? She's not much of a technology buff like her brother is and has even suggested getting rid of the "fancier" phone that she has for a basic flip phone. Are we stuck with the data plan unless we break everyone off from the family plan (it's just me, my husband, my daughter, and my sister for right now) and move everyone to pay-as-you-go or no-contract? Wouldn't that end up costing more in the long run? How can we get rid of this annoying and expensive data plan that nobody on our network even uses and is causing a headache of expense?

As I understand the plans now (and this could be wrong, they change so often I get confused!!) to have the "pay as you go" data, on the More Everything, you have 700 shared minutes. To bump up to unlimited minutes, there is an attached data plan of 500 MB, and the total cost for 4 basic phones, unlimited minutes and text, 500 MB data, is $100/mo ($20 for each basic phone line access, and $20 for the data). The 700 shared minutes and pay as you go data is $85.
You can change your plan at any time.

Double charge full month of Family Plan which only used for 7 days and full month of individual plan

I changed from Family Plan to Individual Plan and I got only refund back $9.99 for one line that stay with Verizon but I got charged double both Family Plan and Individual Plan for full month without any credits for 23 days of unused Family Plan. ($120-discount Family Plan + $39.99-discount Individual Plan) per 1 month (from 06/07 to 07/06).
I am asking the credit of unused 23 days of Family Plan back into my account when I changed from Family plan to Individual plan then I got the answer like this which I do not agree at all.
"As the previous rep stated since the numbers were ported out the bill continued to bill until the end of the current bill cycle. This is the reason why there was no credit issued for the first month in advance. Had the numbers not been ported, and instead disconnected, there would have been a refund issued for any unused portion of the service"
I never saw any clause saying that porting numbers would not get credit issued for any unused portion of the month billed in advance.
I expected refund 23 days credit of the Family plan from 06/06 to 07/06 back to my account since the family plan supposed to be disconnected on 06/07 but because of porting time schedule from other carrier so that all 4 lines completely disconnected the service 1 week later which is on 06/13/2012 and only 1 line(my current number) left as individual plan as it planned originally 06/07.
Family Plan with corporate discount: $120-$16 cisco discount/month------> each day is: $104/30 days= $3.46/day
23 days unused of Family Plan is : $3.46 x 23= $79.58
I still expect missing credits into my account: $79.58-$9.99= $69.59.
At the least if you want to take away the $16 discount for the last month of Family plan, then you still owe me the refund of ($69.59-$16)= $53.59

verizonloyal wrote:
You left out the next important sentence ..... If it is your intention to fool all other members, please correct it.
This is the path for the whole thing:"Customer Agreement"
http://www.verizonwireless.com/b2c/support/customer-agreement
I am not a Prepaid customer and I will be entitled to a refund of unused charge from an advanced month charge. Any cancellation should honor that..I called the customer representative to ask in advance what happened when I plan to keep only one line and change to individual plan ,she assured me that I will get credits for any unused of Family Plan of the advanced month, the new Individual Plan charge will take over and I would not get double charge at all.
I am the customer with Verizon very long time, more than 5 years and I can not believe that you charged me double like that.
Please return me back my money.
I am NOT trying to fool anyone. As with the sentence you highlighted, if what I highlighted ONLY pertained to prepaid customers, it would have indicated it in the sentence. Since it did not, it DOES NOT. Postpaid customers are NOT mentioned at all within the section about porting numbers. Are you saying since they are not mentioned that postpaid customers CANNOT port their numbers? Didn't think so. The entire paragraph is about ALL Verizon customers EXCEPT the sentence which specifically singles out prepaid customers. You are responsible for all charges until the end of the billing cycle from the point of porting, not from when you asked to be ported. Therefore you are responsible for the charges for the "Family Plan" until the end of the billing cycle.
Unfortunately, you only left ONE phone on the account when you ported out your numbers. Therefore the single line could NOT have been left on a Family Plan, and was therefore migrated to an Individual Plan. AT MOST, you would be entitled to a prorated refund of the $9.99 access fee FOR THAT ONE LINE, since that line was not canceled due to the porting. However, you should ONLY be responsible for Individual Plan charges from the point your single line was migrated until the end of the billing cycle, NOT for an entire month of service. Of course, your bill would show that the following month was being charged, too, since Verizon charges a month in advance.
While Verizon may refund you more money just to placate you, according to the CUSTOMER AGREEMENT, you are not entitled to it.
Good luck.

Family plan texting

Do texts between two lines on the same family plan count toward each text package or are they not counted?

depends on what plan you have if you have the 250 msg it does count toward your allowance but if you have 500 it has unlimited mobile to mobile

I want to get off my family plan and start a new single-line plan.

(I'm not sure if this is posted in the right place, forgive me if it is)
Here's my issue. I'm currently a secondary line under my dad's line for Verizon. Now, I love verizon, and I want to keep them as my service provider and keep my phone number. But, my dad has not had a job for almost a year and does not pay the cell phone bill on time, to the point where I can't even get on My Verizon and edit our plan or anything. I also no longer get along with my dad and will be moving out soon. I cannot give him half of the phone bill which I would so willingly pay, because any money he receives, no matter what it's purpose, he spends on cigarettes and lotto. So quite frankly, I'm afraid of losing my phone service because of him.
I want my own SINGLE line. I am perfectly able to pay my bill on time (I've already checked out possible plans). I need to break off of my dad's family plan. Please help.

This thread should help.
http://community.vzw.com/t5/Calling-Plan-Change/AoL-question/td-p/656805

Do I still need to pay full amount of family plan payment during suspending one of member's line?

I am currently in family plan with two other lines.
Our monthly access charge is $129.96.
Now, one of members will go to Asia for three months and want to suspend her line.
My question is, will we still need to pay full amount of monthly access charges during one of lines is suspended for three months? Or Can we get discounted?
Thank u so much for your help!

Good afternoon! Thank you vereyezuhn for your responses! That is correct that you have the option to suspend with or without billing, and you contract, as well as your upgrade eligibility may be extended.
A few things to clarify...
If you suspend via My Verizon or the IVR, (Interactive Voice Response), you will not be charged the $15.00 processing fee.
If you go into a store or call Customer Service for your service to be suspended, you will be charged a $15.00 processing fee, whether you suspend with out without billing.
If you suspend with billing, your usage and allowance will not be prorated, your contract end date and upgrade date will not be extended.
If you suspend without billing, all of your features will be suspended and not be charged, your usage and allowance will be prorated when suspended and restored. Your contract end date, upgrade eligibility, (and security deposit) will be extended by the amount of time the account is suspended without billing.
As vereyezuhn mentioned, your line can be suspended up to 90 days.
I trust this information is helpful.
Thank you,

If my plan is a family plan is it possible to put one line on Verizon edge or would all of the lines have to be on Verizon edge

i have my upgrade next month and i would like to know if it would be possible to pay off a device monthly through Verizon edge without effecting the other devices on the plan with 2 year contracts

Certainly. You can have only one line on Edge if you like. It does not effect any other line.

Will my bill increase if I cancel all but one line on my family plan?

I would like to keep one line (a smartphone) on my family plan and cancel the other 3 lines (2 smartphones and one basic phone). The contract is up on the 3 lines I want to cancel at the end of October, but the contract isn't up for the one line I want to keep until December. If I cancel all but the one, will my bill go up/change to a single personal plan on the single line for the remainder of its contract length? I tried calling customer service and doing the online chat and couldn't get through to talk to an actual person. I'm getting ready to just jump ship and not keep any lines at this point.

Don't jump, rilobilly. We don't want to see you go! We do offer a Single Line Plan http://vz.to/1d0wrWV for only $60 per month with 2GB if you do decide to leave only one smartphone on your plan. What plan do you have now? What has you wanting to cancel so many of your lines? We want to help.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Moving one-line off of a family plan?

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