Mozilla problems

I downloaded Mozilla firefox and whenever I want to connect to the internet it can't find the server, even though Safari can and I have full Wi-fi connection. Can anyone help?

Make sure your connection preferences are set to connect directly to the internet and not use a proxy. Also you might wanna try changing the browser homepage. If all else fails, then firefox maybe corrupt in which case you might wanna try a re-install.

Similar Messages

  • Trying to get to comcast email, I get a window stating Report error 400 to them. They say "A mozilla problem," HELP?

    Repeating: "Trying to get to Comcast email, I get another pop up window stating 'Cannot get on email, report to Comcast, need help, and Error 400. I did; they analyzed, and say it is a Mozilla problem. Can you help?
    I have found a way to get to my email, but it is annoying to always have to go around the Mozilla window. This just started about 3-4-days ago.

    Hi IKnowIndigo,
    There are a few possible causes of the error.  Generally speaking, you want to confirm that the network IP Address settings, Send Function Setting Tool activation, and Send-to-Email settings are all configured properly.
    Please note that if in an office setting, we recommend that your IT Department/Network Administrator setup your scanning to email feature because we will not know information like your port numbers and so on.
    However, whether your laser product is an office setting or setup on a personal network of your own, it is recommended to contact our technical support group to isolate the cause.  At that time, it will be helpful to have initial information such as your operating system and version; if you have an on site e-mail server such as an MS Exchange server or a Domino server; or, if you are using an off-site email server such as Yahoo or Gmail.
    Please feel free to contact us and we will be glad to help.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Downloads to Outlook Express mail from Google now (since Mozilla update) incomplete. ¿A Mozilla problem?

    For years, download to Outlook Express of mail in three Gmail accounts worked fine.
    New problem, not all of the mail at Google gets to Outlook, and what's missing disappears.
    This problem appeared after recent Firefox update. Is this a possible cause?
    I'm using Windows 7 Home Premium

    It an Outlook Express thing Firefox has nothing to do with it. But after saying that, if you view your mail with a browser and then open Outlook Express, it will not see it as new mail and leave it on the server.
    Also OE is really limited you should use Thunderbird mail
    http://www.mozilla.org/en-US/thunderbird/
    or something else.

  • Why are addresses dropping off my Comcast webmail address book? I am not using Outlook - Comcast webmail. Comcast said it could be a Mozilla problem. I got a new computer early July & switched from Explore to Mozilla at same time.

    Early July I got a new computer & switched from using Internet Explorer to Mozilla Firefox. I just noticed that some names in my Comcast webmail address box have been disappearing. I contact Comcast this morning & they couldn't give me an answer except to say change web browers. I didn't have the problem when I used Internet Explorer.
    == This happened ==
    A few times a week
    == I noticed it some time week of 7/19.

    That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.

  • File upload in Mozilla problem

    Hi,
    I am using Flex with server side php script to upload a file
    from Flex to server and everything works fine when i use Internet
    Explorer but in Firefox i get the following "Error #2038: File I/O
    Error".
    I googled around and found out that there is a problem with
    Firefox handling sessions but couldn't find solution to this
    problem. Has anyone else came across this problem, what would be
    the solution to it?
    Here is my mxml code:
    <?xml version="1.0" encoding="utf-8"?>
    <mx:Application xmlns:mx="
    http://www.adobe.com/2006/mxml"
    creationComplete="init();">
    <mx:Script>
    <![CDATA[
    private var urlRequest:URLRequest;
    private var fileReferenceList:FileReferenceList;
    private var serverSideScript:String = "
    http://localhost/uploadFile.php";
    private function init():void {
    urlRequest = new URLRequest(serverSideScript);
    fileReferenceList = new FileReferenceList();
    fileReferenceList.addEventListener(Event.SELECT,
    fileSelectedHandler);
    private function uploadFile():void {
    fileReferenceList.browse();
    private function fileSelectedHandler(event:Event):void {
    var fileReference:FileReference;
    var fileReferenceList:FileReferenceList =
    FileReferenceList(event.target);
    var fileList:Array = fileReferenceList.fileList;
    // get the first file that the user chose
    fileReference = FileReference(fileList[0]);
    // upload the file to the server side script
    fileReference.addEventListener(Event.COMPLETE,
    uploadCompleteHandler);
    fileReference.upload(urlRequest);
    // update the status text
    statusText.text = "Uploading...";
    private function uploadCompleteHandler(event:Event):void {
    statusText.text = "File Uploaded: " + event.target.name;
    ]]>
    </mx:Script>
    <mx:Label text="Upload File From Flex to PHP"
    fontWeight="bold"/>
    <mx:Label text="Choose a file..." id="statusText"/>
    <mx:Button click="uploadFile();" label="Upload File"/>
    </mx:Application>
    And my php script:
    <?php
    $tempFile = $_FILES['Filedata']['tmp_name'];
    $fileName = $_FILES['Filedata']['name'];
    $fileSize = $_FILES['Filedata']['size'];
    move_uploaded_file($tempFile, "./" . $fileName);
    ?>

    Hi,
    I am using Flex with server side php script to upload a file
    from Flex to server and everything works fine when i use Internet
    Explorer but in Firefox i get the following "Error #2038: File I/O
    Error".
    I googled around and found out that there is a problem with
    Firefox handling sessions but couldn't find solution to this
    problem. Has anyone else came across this problem, what would be
    the solution to it?
    Here is my mxml code:
    <?xml version="1.0" encoding="utf-8"?>
    <mx:Application xmlns:mx="
    http://www.adobe.com/2006/mxml"
    creationComplete="init();">
    <mx:Script>
    <![CDATA[
    private var urlRequest:URLRequest;
    private var fileReferenceList:FileReferenceList;
    private var serverSideScript:String = "
    http://localhost/uploadFile.php";
    private function init():void {
    urlRequest = new URLRequest(serverSideScript);
    fileReferenceList = new FileReferenceList();
    fileReferenceList.addEventListener(Event.SELECT,
    fileSelectedHandler);
    private function uploadFile():void {
    fileReferenceList.browse();
    private function fileSelectedHandler(event:Event):void {
    var fileReference:FileReference;
    var fileReferenceList:FileReferenceList =
    FileReferenceList(event.target);
    var fileList:Array = fileReferenceList.fileList;
    // get the first file that the user chose
    fileReference = FileReference(fileList[0]);
    // upload the file to the server side script
    fileReference.addEventListener(Event.COMPLETE,
    uploadCompleteHandler);
    fileReference.upload(urlRequest);
    // update the status text
    statusText.text = "Uploading...";
    private function uploadCompleteHandler(event:Event):void {
    statusText.text = "File Uploaded: " + event.target.name;
    ]]>
    </mx:Script>
    <mx:Label text="Upload File From Flex to PHP"
    fontWeight="bold"/>
    <mx:Label text="Choose a file..." id="statusText"/>
    <mx:Button click="uploadFile();" label="Upload File"/>
    </mx:Application>
    And my php script:
    <?php
    $tempFile = $_FILES['Filedata']['tmp_name'];
    $fileName = $_FILES['Filedata']['name'];
    $fileSize = $_FILES['Filedata']['size'];
    move_uploaded_file($tempFile, "./" . $fileName);
    ?>

  • Verizon e mail page hit on an email and the one above shows or deletes verizon says it is mozilla problem

    when I hit on an email the one above it shows . The same thing with a deletion -the one above deletes. When I want to forward an email a list of names will come up but after I hit send the list stays and I have to reboot. I have disabled and re enabled firefox but same result. If I use internet explorer everything works fine. Anybody have an answer please

    I understand how critical is to get emails while on our cellular network etymomel.
    First I recommend removing your exchange server email completely, then power off and on to reset your device and then add email back. I also recommend to clear Data and Cache from your email application Menu>SystemSettings>Apps>All>EmailAccoutns(may be more than one)>ClearData/Cache as applicable. Keep us posted.
    AntonioC_VZWSupport
    Follow us on Twitter at www.twitter.com/VZWSupport

  • Mozilla Firefox crashes repeatedly in ubuntu 12.04 desktop version now what to do to solve this problem?

    Mozilla Firefox 20.0 crashes repeatedly
    I had tried by disabling cookies, addones uninstall & reinstall firefox completely
    after that problem still exists.
    at anytime it crashes. & we have to restart Firefox.

    * It could be helpful if there is a diagnostic program/add-on which control all
    installed add-ons.
    * It could even be helpful If I can type/write more as 1500 characters in a
    message, because I have to tell my story (Mozilla problems) and I want to
    place the output of the 'terminal' (Sessionstore) in the same message.
    * It even shall be helpful if there is a list (like in the early days of the Windows-
    browser), where I can find the description and/or the solution of the Firefox- errors. My terminal give me p.e. this output : (firefox:10353): Gtk-CRITICAL
    **: IA__gtk_clipboard_set_with_data: assertion `targets != NULL' failed;
    Firefox: 10353 says me nothing, so..... there are errors enough, but the
    crashes don't come from the browser. I have taken all steps, my last is to
    re-install FF24 about:blank, vdpau.... e.s.o
    * If I place a message here I can only put a picture-file, not a text or Gedit-file.

  • Problem printing with Airport Extreme/Bonjour through Mozilla Firefox

    Hi.
    With the help of Apple's telephone tech support, I just set-up my new PowerBook G4 and Airport Extreme (including cable internet, desktop nonwireless PC, and HP LaserJet 3012).
    I can now print from the PowerBook and through MS Word on the desktop. The problem is I can't print email or web pages through Mozilla Firefox on the PC. Has anyone else had any problems with this? Is there a Mozilla update that would fix it? Unfortunately, Apple tech support said they can't help with it since it is printing through other applications, just not Mozilla Firefox. They suggested I try this discussion board.
    I haven't downloaded Mozilla Firefox on the PowerBook yet so I don't know if the Mozilla problem with replicate there too. I can print from Safari on the PowerBook right now.
    Any suggestions?
    Thanks!

    Same problem, kind of... Have an Imac G5 with HP Laserjet 1012 connected usb. The Imac is direct wired to a 2Wire DSL wireless access point.
    Setup bonjour on a (checks to make sure nobody is listening...) Toshiba Tecra L2 (Windows XP SP2). Prints fine from IE, refuses to print from firefox. Acts like it is printing, doesn't go. Prints fine from Word.
    Setup bonjour on my wife's (covers mouth, looks embarrassed and coughs) dell d610 (windows xp sp2). Prints fine from ie and firefox. same network, same basic software.
    Apple's bonjour site said something about an ie bonjour plugin, but that wouldn't explain why my wife's dell prints from firefox.
    Anyone know if there is a firefox bonjour plug? haven't been able to find one. any suggestions on what settings would account for the differences. checked the firewall and exceptions in laptops.
    Imac G5   Mac OS X (10.4.6)  

  • I can no longer print from a website. I can from other browsers but not Mozilla. Help

    I used to be able to print any time I needed to. Then the print became so small I could not read it. Then the pages I printed from the website, printed blank pages. I contacted Thunderbird because this was first noted on email when I tried to print something from a website, they told me it was a Mozilla problem. So I then tried to print straight from the website and got the same thing. Nothing. The page is completely blank when printed.

    These suggestions are not the problem and I have contacted HP and they have run all the diagnostics and they say the problem is not with the printer or the software. All other browsers print, just not Mozilla

  • Xfinity setup screen opens when I open Mozillo 7.0. I click on the option 'Do not show me this again" and it still continues comes up when Mozilla is opened again.to

    Xfinity setup screen overides my default Home Page. There is an option to "Do not show me this again" The next time Mozilla 7.0 is opened, the same screen appears. According to Comcast, this is a Mozilla problem because it doesn't happen with Internet Explorer

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    See also:
    *http://kb.mozillazine.org/Preferences_not_saved
    *https://support.mozilla.com/kb/Preferences+are+not+saved

  • The message "restore previous settings" (or somethinglike that) comes up when mozilla is launched. Are there two programs running at the same time.

    Frequently there are two mozilla programs launched when the icon is hit. Often the "restore previous settings" message is displayed. I also often loose my connection to the internet which I suspect is somehow connected to the dual mozilla problem. How can I eliminate this situation? Can I uninstall mozilla and then download it again via explorer?
    Walt Kindy

    Make sure that you use "Firefox/File > Exit" to close Firefox
    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    See "Firefox hangs when you quit it":
    *https://support.mozilla.com/kb/Firefox+hangs

  • D 6e813070-45f2-4491-a87e-409582100630 I am having crashes with the adobe flash plug in and this is the ID from my latest crash can you help me

    == Issue
    ==
    Firefox is crashing or closing unexpectedly
    == Description
    ==
    I am working with one website for college class, coursecompass.com, had to download the latest "Adobe flash plugin" and every time I try to print now it crashes and I am to send a crash report, is this a mozilla problem or adobe or my website?
    == Crash ID(s)
    ==
    6e813070-45f2-4491-a87e-409582100630,1ce4475c-ba8a-4aa3-b773-7d49c2100629
    == Troubleshooting information
    ==
    Application Basics
    Name Firefox
    Version 3.6.6
    Profile Directory
    Open Containing Folder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
    WiseStamp 1.3.6 true [email protected]
    Norton IPS 1.0 true {8545daff-ad1e-493f-a37e-eed1ac79682b}
    Modified Preferences
    Name
    Value
    accessibility.browsewithcaret true
    browser.history_expire_days 20
    browser.history_expire_days.mirror 20
    browser.places.importBookmarksHTML false
    browser.places.importDefaults false
    browser.places.leftPaneFolderId -1
    browser.places.migratePostDataAnnotations false
    browser.places.smartBookmarksVersion 2
    browser.places.updateRecentTagsUri false
    browser.startup.homepage http://www.google.com/ig
    browser.startup.homepage_override.mstone rv:1.9.2.6
    dom.disable_open_during_load false
    extensions.lastAppVersion 3.6.6
    general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
    network.cookie.prefsMigrated true
    places.last_vacuum 1275447441
    print.print_printer Lexmark Z600 Series
    print.printer_Lexmark_Z600_Series.print_bgcolor false
    print.printer_Lexmark_Z600_Series.print_bgimages false
    print.printer_Lexmark_Z600_Series.print_command
    print.printer_Lexmark_Z600_Series.print_downloadfonts false
    print.printer_Lexmark_Z600_Series.print_edge_bottom 0
    print.printer_Lexmark_Z600_Series.print_edge_left 0
    print.printer_Lexmark_Z600_Series.print_edge_right 0
    print.printer_Lexmark_Z600_Series.print_edge_top 0
    print.printer_Lexmark_Z600_Series.print_evenpages true
    print.printer_Lexmark_Z600_Series.print_footercenter
    print.printer_Lexmark_Z600_Series.print_footerleft &PT
    print.printer_Lexmark_Z600_Series.print_footerright &D
    print.printer_Lexmark_Z600_Series.print_headercenter
    print.printer_Lexmark_Z600_Series.print_headerleft &T
    print.printer_Lexmark_Z600_Series.print_headerright &U
    print.printer_Lexmark_Z600_Series.print_in_color true
    print.printer_Lexmark_Z600_Series.print_margin_bottom 0.5
    print.printer_Lexmark_Z600_Series.print_margin_left 0.5
    print.printer_Lexmark_Z600_Series.print_margin_right 0.5
    print.printer_Lexmark_Z600_Series.print_margin_top 0.5
    print.printer_Lexmark_Z600_Series.print_oddpages true
    print.printer_Lexmark_Z600_Series.print_orientation 0
    print.printer_Lexmark_Z600_Series.print_pagedelay 500
    print.printer_Lexmark_Z600_Series.print_paper_data 1
    print.printer_Lexmark_Z600_Series.print_paper_height 11.00
    print.printer_Lexmark_Z600_Series.print_paper_size_type 0
    print.printer_Lexmark_Z600_Series.print_paper_size_unit 0
    print.printer_Lexmark_Z600_Series.print_paper_width 8.50
    print.printer_Lexmark_Z600_Series.print_reversed false
    print.printer_Lexmark_Z600_Series.print_scaling 1.00
    print.printer_Lexmark_Z600_Series.print_shrink_to_fit true
    print.printer_Lexmark_Z600_Series.print_to_file false
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_bottom 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_left 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_right 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_top 0
    privacy.sanitize.migrateFx3Prefs true
    security.warn_viewing_mixed false
    == Firefox version
    ==
    3.6.6
    == Operating system
    ==
    Windows XP
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)
    == Plugins installed
    ==
    *-Office Plugin for Netscape Navigator
    *TestGen plug-in, Version 7.4
    *Coupons, Inc. Coupon Printer DLL
    *Coupons, Inc. Coupon Printer Plugin
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    *Default Plug-in
    *Shockwave Flash 10.1 r53
    *4.0.50524.0
    *Office Live Update v1.4
    *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
    *Java Plug-in 1.4.0_03 for Netscape Navigator (DLL Helper)
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
    *Npdsplay dll
    *DRM Store Netscape Plugin
    *DRM Netscape Network Object

    == Issue
    ==
    Firefox is crashing or closing unexpectedly
    == Description
    ==
    I am working with one website for college class, coursecompass.com, had to download the latest "Adobe flash plugin" and every time I try to print now it crashes and I am to send a crash report, is this a mozilla problem or adobe or my website?
    == Crash ID(s)
    ==
    6e813070-45f2-4491-a87e-409582100630,1ce4475c-ba8a-4aa3-b773-7d49c2100629
    == Troubleshooting information
    ==
    Application Basics
    Name Firefox
    Version 3.6.6
    Profile Directory
    Open Containing Folder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
    WiseStamp 1.3.6 true [email protected]
    Norton IPS 1.0 true {8545daff-ad1e-493f-a37e-eed1ac79682b}
    Modified Preferences
    Name
    Value
    accessibility.browsewithcaret true
    browser.history_expire_days 20
    browser.history_expire_days.mirror 20
    browser.places.importBookmarksHTML false
    browser.places.importDefaults false
    browser.places.leftPaneFolderId -1
    browser.places.migratePostDataAnnotations false
    browser.places.smartBookmarksVersion 2
    browser.places.updateRecentTagsUri false
    browser.startup.homepage http://www.google.com/ig
    browser.startup.homepage_override.mstone rv:1.9.2.6
    dom.disable_open_during_load false
    extensions.lastAppVersion 3.6.6
    general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
    network.cookie.prefsMigrated true
    places.last_vacuum 1275447441
    print.print_printer Lexmark Z600 Series
    print.printer_Lexmark_Z600_Series.print_bgcolor false
    print.printer_Lexmark_Z600_Series.print_bgimages false
    print.printer_Lexmark_Z600_Series.print_command
    print.printer_Lexmark_Z600_Series.print_downloadfonts false
    print.printer_Lexmark_Z600_Series.print_edge_bottom 0
    print.printer_Lexmark_Z600_Series.print_edge_left 0
    print.printer_Lexmark_Z600_Series.print_edge_right 0
    print.printer_Lexmark_Z600_Series.print_edge_top 0
    print.printer_Lexmark_Z600_Series.print_evenpages true
    print.printer_Lexmark_Z600_Series.print_footercenter
    print.printer_Lexmark_Z600_Series.print_footerleft &PT
    print.printer_Lexmark_Z600_Series.print_footerright &D
    print.printer_Lexmark_Z600_Series.print_headercenter
    print.printer_Lexmark_Z600_Series.print_headerleft &T
    print.printer_Lexmark_Z600_Series.print_headerright &U
    print.printer_Lexmark_Z600_Series.print_in_color true
    print.printer_Lexmark_Z600_Series.print_margin_bottom 0.5
    print.printer_Lexmark_Z600_Series.print_margin_left 0.5
    print.printer_Lexmark_Z600_Series.print_margin_right 0.5
    print.printer_Lexmark_Z600_Series.print_margin_top 0.5
    print.printer_Lexmark_Z600_Series.print_oddpages true
    print.printer_Lexmark_Z600_Series.print_orientation 0
    print.printer_Lexmark_Z600_Series.print_pagedelay 500
    print.printer_Lexmark_Z600_Series.print_paper_data 1
    print.printer_Lexmark_Z600_Series.print_paper_height 11.00
    print.printer_Lexmark_Z600_Series.print_paper_size_type 0
    print.printer_Lexmark_Z600_Series.print_paper_size_unit 0
    print.printer_Lexmark_Z600_Series.print_paper_width 8.50
    print.printer_Lexmark_Z600_Series.print_reversed false
    print.printer_Lexmark_Z600_Series.print_scaling 1.00
    print.printer_Lexmark_Z600_Series.print_shrink_to_fit true
    print.printer_Lexmark_Z600_Series.print_to_file false
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_bottom 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_left 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_right 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_top 0
    privacy.sanitize.migrateFx3Prefs true
    security.warn_viewing_mixed false
    == Firefox version
    ==
    3.6.6
    == Operating system
    ==
    Windows XP
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)
    == Plugins installed
    ==
    *-Office Plugin for Netscape Navigator
    *TestGen plug-in, Version 7.4
    *Coupons, Inc. Coupon Printer DLL
    *Coupons, Inc. Coupon Printer Plugin
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    *Default Plug-in
    *Shockwave Flash 10.1 r53
    *4.0.50524.0
    *Office Live Update v1.4
    *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
    *Java Plug-in 1.4.0_03 for Netscape Navigator (DLL Helper)
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
    *Npdsplay dll
    *DRM Store Netscape Plugin
    *DRM Netscape Network Object

  • Cannot install or deinstall upgrade to version 5

    I am running Firefox 4.01 on my desktop with Windows 7 Ultimate.
    Almost everyday Firefox comes up with a "This is embarrassing..." message. more or less independently of what sites I have visited. Don't you think it is time you did something about this problem?
    On a second desktop, running XP SP3, I resisted for a long time the pestering to upgrade, but finally, having lost the important menu bar" File---History--- Menu---Help " , I downloaded Version 5.
    When I ran the installation program, however, the program froze while checking the compatibility of add-ons.
    So I de-installed Version 5 via the control panel, and under "Add and Remove Programs" Firefox is not now listed there.
    However, it is still listed under Startup Programs, the properties showing it is in C:\Program Files\Mozilla Firefox\Firefox.exe, though not showing which version.
    Under Program Files I find listed Version 5. 0.1. 4205. Clicking on this program either under Startup files or Program files has no effect.
    Yesterday I tried to submit feedback under" Firefox makes me sad".
    I was asked to include the URL of the site with the problem. I find it amazing that Mozilla does not know its own URL!
    When I clicked "Submit Feedback" nothing happened.
    The same happened again today, so I am now trying the "volunteer" service, as it seems direct technical support from Mozilla is non-existent.
    To add insult to injury my log in password was not recognized and a further delay has resulted from having to reset it.
    I have now installed Chrome on my XP desktop.
    I also have a netbook running version 4 of Firefox, also persistently pushing for me to upgrade to version 5.
    But until my Mozilla problem on the desktop machine is fixed I do not plan to take any action with the netbook.
    I also find it irritating that I cannot simply send an email, but have to fill in a form which does not appear in my Outlook sent mail, but has to be cut and pasted so that I can keep a copy of my message.
    RPB

    Wow, lots of questions there, let's go one by one.
    random_ wrote:
    For example, BB App world: The desktop manager says it is installed, but it's not accessible because there is no icon anywhere.
    Look at Options > Advanced > Applications > AppWorld, confirm it is installed. Is it AppWorld version 1.1.0.35?  Then, read this:  KB22944 Home screen icon disappears after an update to to BlackBerry App World 1.1.0.35
    My carrier say they can't help me any further as it's a device issue.
    Your carrier is being silly. They can help you and if they cannot, they should offer (or you should ask) to have the issue escalated to RIM technical support.
    I don't understand what settings are supposed to be changed after I do a factory reset and restore from backup.
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    * the platform as reported on the device
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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