MS office outlook 2013 issue

we are using the outlook 2013.we are facing some option in hide mode like FROM,SUBJECT ETC.it is hide when i click on search tab.how to unhide please explain.

we are using the outlook 2013.we are facing some option in hide mode like FROM,SUBJECT ETC.it is hide when i click on search tab.how to unhide please explain.
I'm not very clear with your question, would you please provide more information about how to reproduce this issue? It would be better if you can provide a screenshot on this issue. You can upload the screenshot to
OneDrive if you cannot paste it here.
Assuming you are talking about the From, subject fields missing from the search results when using instant search, we can try to start Outlook with cleanviews switch to check if it helps. To do this, press Windows key + R to open the Run command, type
outlook.exe /cleanviews and press Enter.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support

Similar Messages

Microsoft Office Outlook 2013 Synchronies, network bandwidth jammed Problem.

I have installed Microsoft Office Outlook 2013 (Standard Edition) in an about 5-6 Laptops, and I am facing issue that while synchronization is going on, my office network bandwidth is being affected. It utilises huge network bandwidth, and because
of that network gets jammed. I have configured using IMAP protocol and using my gmail account in that.
Can any one help me to resolve this issue.
Thanks in advance,
DIPAK AHIR.

Hi,
For your first question : YES network issue happen to all Laptops.
I will explain you the scenario, We are having some where about 80 machines (Including Desktops and Laptops) in our office network, all are working under same internet network. Out of this 80 Users We have 5-6 Laptop users who are using Microsoft
Office Outlook 2013 (Standard Edition). All these 5-6 Laptop Users are having different amount of mails (items) as well as folders. Once any of these user starts his / her mail client - Microsoft Office Outlook 2013, suddenly our network bandwidth gets chocked
and because of which my rest of the 80 users are not getting the Internet access. We have to ask them (Laptop user who has switched ON their Microsoft Office Outlook 2013) to close their mail client, Once Microsoft Office Outlook 2013 has been closed my network
gets stable. At first we thought that it is because of mails are getting downloaded from mail server and hence network is getting jammed, so we did another exercise that let their mails gets downloaded to their local machine and afterwords - next time when
they will start their mail client network should not be affected. But this network jammed scenario is still there, hence I ought to raise this issue.
For your information we have tried removing profile, deleted required folders and reconfigured Microsoft Office Outlook 2013 but still issue is being replicated.
Need your help for the same.
Thanks.
Dipak Ahir.

Office Outlook 2013 no search results

Installation:
Server 2008 R2 Terminal server
Office Outlook 2013
This is a new server install and happening the same for all 15 users on the server, Admin s and users.
I am unable to display any results when searching mail box. I modified and rebuild the index many times. I have un-selected and re selected files and
added pst files. I am able to start outlook in safe mode and search with no problem. Users are able to search programs and files in windows start menu.

Hi,
Did you installed any add-ins with your Outlook? Please go to File > Options > Add-ins and disable all add-ins you have installed to check the result.
If the problem would be gone when you disable all add-ins, we can try to enable the add-ins one by one until we find the problematic add-ins.
Regards,
Steve Fan
TechNet Community Support

How do I convert email to pdf in Office Outlook 2013?

how do I convert email to pdf in Office Outlook 2013?

Hi Tom F
Please Refer : http://help.adobe.com/en_US/acrobat/X/pro/using/WS9C160D36-D4E6-4ac5-B27E-48E2FF6CDE52.w.h tml

Outlook 2013 Issues (Emails go missing when stucked in Outbox after restarted Outlook)

Hi,
I have being using Outlook 2013 for email but i have face for two main issues as below which is quite annoy me sometime.
1. Email stucked at Outbox (even is just a normal email without attahcment). Those emails which were stucked at Outbox will goes missing if i just close the Outlook and re-open the Outlook again.
2. Outlook will hangs/ freeze (showing Not Responding) when half way I just viewing my email in Inbox or I click on Calendar.
I have tried to some of the suggestion across other forums such as:
- Disable the add-in (example: Social Outlook Connector/ Lync Meeting (which i dont have it to use) and etc.)
- Checked on the Program Features and clear all the office plugin
- Change the Aero Setting in Windows
- Disable Anti Virus (Just guessing)
- Reinstalled the Office 2013 (Outlook 2013)
- recreated the Outlook profile
However after tried, the first two issue still happened and the critical part is the email will goes missing after i reopen the Outlook.
More Info:
- When the email stuck at Outbox, the Outlook is show "Connected to Exchange"
- My company is using Exchange Server 2007 R2 (not sure got any related or not)
Anyone can get help on this?!!! Thanks a lot!!!
The reason I re-posted this issue as the previous as remarked as answered but somehow after that no more ppl reply.. i need more ppl's suggestion here!!
Thank you

Hi,
Generally for emails stuck in Outbox issue, we need to try basic steps as below:
1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
2. Temporarily uninstall or disable firewall and antivirus software.
3. Test in Outlook safe mode.
4. Create a new profile and re-setup your account.
As you have tried to disable Anti-virus, we also remind you to disable the firewall to test.
Please run MFCMAPI to check if there are emails or corrupted items that are stuck in Outbox, if yes, please delete them.
http://mfcmapi.codeplex.com/releases/view/101020
Here are some articles which use MFCMapi from where you can get some step by step guidance:
http://exchangeshare.wordpress.com/?s=mfcmapi
We can also perform a clean boot to determine if background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135#appliesto
Regards.
Melon Chen
TechNet Community Support
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are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Outlook 2013 Issues with Connecting to Gmail Exchange

Outlook 2013 will not connect with Gmail account on cas_array.yourhostedexchange.com server.
Error message below appears each time I try to set up the account:
The action cannot be completed. The connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action.
Occasionally it will set it up, then it reverts to 'Trying to Connect' .... maybe lasts a day working fine at the most.
Have attempted to use Outlook 2010 as never had issue when using this platform previously - also failed. Bigpond email as pop account is working fine.
Suggestions?

Hi,
According to your description, there is connectivity issue about your Gmail account. If I misunderstanding your meaning, please feel free to let me know.
If yes, I recommend you contact with Gmail support for more professional help.
If it’s Exchange account, I recommend you firstly check the connectivity by using Test Email AutoConfiguration:
http://social.technet.microsoft.com/Forums/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Weird/Complex Exchange/Outlook 2013 Issue

I posted this in the Outlook forum but I was given the recommendation to post it here so I thought I would see if anyone could help.
So we have a client that is creating Outlook calendar events in Outlook 2013 who is running on Exchange 2007 running on a SBS2011 server. In the body of that message they are putting tons of text in it [primarily it is how they are communicating about
the events]. Some users see all the text and some don’t either on their iPhone or in Outlook 2013. They are all using the same version of Outlook. We were told that the mailbox could be corrupted [I don't think so because nothing else is affected]. Another
person stated that Microsoft only allows a certain number of characters in the body of the calendar appointment and this issue is not resolvable. Does anyone here have any ideas as to what could be the problem and if it is truly unresolvable?
Any help is greatly appreciated!

Hi Cale,
Does the problematic user see all the text via OWA?
I also recommend you try the following methods to troubleshoot the issue:
1. Change the problematic user's PC and use a normal user's PC to check if there is the same issue.
2. Try moving the problematic mailbox to another database and check if any helps
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Outlook 2013 issues

outlook 2013 inbox messages showing unread but not visible

Are you using cached mode? if yes, can you try disabling cached mode (File > Account settings > Account Setttings > Change > Use Cached Exchange Mode (untick)
Restart Outlook after making the change to see if you now see the unread mails.

Outlook 2013 issue

Hi
I have exchange 2012 in my environment and I am using office 2013.
when I open outlook and try to navigate new mail and search any name.,,
there user status don't show online even if Lync 2013 that user showing online..
How can i solve this issue.
Also I have installed SP1 of office 2013...
See below picture..

I would ask in a Lync or Office forum as this is not an Exchange issue.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Microsoft office outlook 2013 slower than 2000

If you want to be able to send and receive Gmail emails through Outlook.com, Microsoft's service will only
use POP to fetch them which means that delivery is not immediate (POP fetching usually happens in 15 minute intervals). Why?

You need to repost this question in a more appropriate forum -
Outlook.com's forum support is here...
http://answers.microsoft.com/en-us/outlook_com/forum
(moving this thread to the 'Where is the Forum for...? forum)
Noel Paton | Nil Carborundum Illegitemi
CrashFixPC |
The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Outlook 2013 Mail Option buttons not working

Microsoft Office Outlook 2013 issue where in Outlook File>Options>Mail the "Spelling and Autocorrect", "Signatures", and "Stationary and Fonts" buttons will not respond. I have searched and searched but I cannot make these
buttons work.
Solutions I have tried with no results:
Running Outlook in Safe Mode
Disabling all Com-Addins
Reinstalled Outlook
Ran Office Repair
Re-created Mail Profiles
Disabled HIPS protection
Changed Registry values in:
    HKCU>Software>Policies>Microsoft>Office>15.0>Common>MailSettings
    HKCU>Software>Microsoft>Office>15.0>Common>MailSettings
    HKLM>Software>Classes>Wow6432Node>CLSID>{0006F03A-0000-0000-C000-000000000046}\LocalServer32
        (Default) Key and LocalServer32 Key
Tried to get to signature through MS Word
I am unable to navigate to the location of the signature block and I am able to place signatures there through adding .rtf, .htm, and .txt file. I am able to add them into the email, but when I choose "signatures" no window opens to add/edit current
signatures.
Please Help! I cannot think of anything else to try!
-Chris

Hi Chris,
Are these three buttons grayed out?
What version of Windows and Outlook 2013 are you using? The registry value we need to modify is different according to the version of Windows and Outlook.
32-bit version of Windows
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
32-bit version of Office on a 64-bit version of Windows
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
64-bit version of Office
       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
Please make sure you have modified the correct registry value.
In addition, please also make sure you have entered the correct path to Outlook.exe for the registry value. It's recommended to navigate to the path in Explorer first and then copy and paste the path to the data filed of the registry values.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Acrobat XI email attachment does not appear to work with Outlook 2013 64 bit

When attempting to send email from Acrobat, the following Microsoft Office Outlook 2013 64 bit error message is received:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default email client."
Naturally, Outlook was set as default client and then reset for good measure. I did both Outlook and Acrobat repairs and have the latest 11.0.2 installed. All other internal Office 2013 email applications work as well as seemingly all other embedded Acrobat funcitions with Office 2013 work well. Office 2010 64 bit and Acrobat X worked fine. I upgraded to Office 2013 64 bit and had the problem with Acrobat X. I then upgraded to Acrobat XI and the issue remained.
Most importantly, I intalled Office 2013 64 bit on my laptop with Acrobat X. An the email attachment function works perfectly.
So, is there some sort of corrupt MAPI file that I have to overwrite on my desktop that the Ofice and Acrobat repair functions do not fix?
Thanks,
Joe

I am sorry. In my haste, not only did I attach the link the wrong way, but I also did not specify which solution worked. My problem was a Click to Run issue. The portion of the thread that deals with the problem is:
"HurdleRemove replied on May 16, 2013
I created a solution for this problem for 64 bit Windows 8 where Outlook 2013 was installed as Click-To-Run.......
......A registry edit will fix the problem with Outlook 2013 click to run installations and enable Outlook to be set as the default mail client. This registry edit will for many third party programs eliminate the error "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." It worked to resolve the problem where Adobe Acrobat was generating this error.
The registry edit is here for Office 2013 64 bit click to run installations that will enable Outlook 2013 to be recognized by third party applications:
1. Create registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook
2. Create String value:
Bitness
3. Set the String value for Bitness to:
x64
This registry edit is an essential element necessary to resolve the click to run problem that prevents Outlook 2013 from being set as the default mail client. Although it worked with Adobe Acrobat, it will not completely resolve the problem for some third party applications like Kerio Outlook Connecter where the software developer has a web site that includes extra steps necessary for a full resolution for the Kerio product. The Kerio web site includes this registry edit in the context of resolving the Office 365 problem. However, the registry edit works with Office 2013 desktop as well. A similar register edit could likely be made for 32 bit versions but the registry path would not include Wow6432Node. I do not have a 32 bit machine and cannot test a 32 bit solution."

Frozen out menu ribbon in Word 2013 and cannot preview word documents in Outlook 2013

I seem to be having a recurring problem with Word 2013 from Office Home Edition single user. When I try to put a caption on a table, the entire document page layout changes from portrait to something close to landscape and then the entire menu ribbon freezes
out. I usually have to save the file, close and reopen using the open and repair feature as the document only opens in read only after this incidence happens. Since the first time I experienced this in early July, I haven't been able to preview Word files
in office outlook 2013 and the protected mode feature hasn't worked since then either.
Can I get some help with this please? I reinstalled, did online fixing and tried a few other fixes to no avail. Could it have started as a result of my installing a trial version of Office Visio which comes as a totally different package from my Home edition?
Thank you

... When I try to put a caption on a table, the entire ...
Is this the only action that will result in the issue? Does this happen to any Word documents?
The first thing that I'd suggest you to do is to install any available updates to your system and Office installation, and then verify result.
Then, please check if you have any add-ins integrated with your Word 2013 (please note that some programs might install add-ins automatically), try in safe mode and see if issue was caused by some add-in conflicts:
http://office.microsoft.com/en-us/excel-help/work-with-office-safe-modes-HP010354300.aspx
A Windows clean boot is also worth trying, it will help to determine whether background programs are interfering with your program:http://support.microsoft.com/kb/929135/en-us
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 can't connect to Exchange server

Trying to set up Outlook 2013 on my new work laptop. I have the correct Exchange server name and emaill address, but get the error message "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this
action." In fact, I'm online and connected to the internet. When I open up a "CMD" window, I can ping the server, so I know my computer can see the server, only Outlook can't. My laptop is running Windows 7, 64-bit. The Office/Outlook 2013 is
64-bit as well. I've tried with my firewall both on or off, and it doesn't seem to make any difference.
btw - I have essentially the same configuration set up on my iPhone, and can send and receive emails with no issue.
Does anyone have any suggestions on how to resolve this issue.

Hi
As per the information and details provided by you, to connect the Outlook 2013 from Exchange server please follow these steps: -
1. Open Outlook 2010 or Outlook 2013. If the Outlook startup wizard appears, on the first page of the wizard, click Next. Then, on the Email Accounts page, click Next to set up an email account.
If Outlook startup wizard does not appear, on the Outlook toolbar, click the File tab. Then, just above the Account Settings button, Click Add Account.
2. On the Auto Account Setup page, Outlook may automatically fill in the Your Name and Emil Address settings based on how you are logged on to your computer. If the setting is filled in and they are correct, click Next to
have Outlook finish setting up your account. If the settings on the Auto Account Setup page are not filled in or are not correct, do the following steps: -
• If the settings on the Auto Account Setup page doesn't fill in, type the correct settings based on the information that was provided to you by the person who manages your email account.
• If the name in the Your Name box is not correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, click the option button next to manually configure
server settings or additional server types, and then click the option button next to Email Account.
3. After you click Next on the Auto Account Setup page, Outlook will search online to find your email server settings. You will be prompted to enter your user name, password during this search. Make sure that you enter your
full email address as your user name.
If Outlook is able to set up your account, you will see the following text: Conguratulations, Your email account is successfully configured and ready to use. Click Finish.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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MS office outlook 2013 issue

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