MSI warranty and repairs

I sent my notebook in to "PartServe" in Port Elizabeth (to be fixed, under warranty). I was told they are the agent for MSI in South Africa. They promptly informed me that the notebook needed to go to head office in Johannesburg. They (PE branch) then ...

After updating your BIOS & EC, did you reload the BIOS settings and save them?
Suggest you reload the settings.
And also suggest you use the paperclip to poke the reset hole on the right side of the body.
If both won'r work, I think it's time to send i...

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MSI warranty and rma issues......

Hi guy's....
I thought you would like to know....
I asked MSI some questions about warranty and problems with resellers/distributors, this was the reply I got:
For those users in which can't get help from their resellers or distributors.
You can ask them to contact MSI office RMA dept near them directly.
It is MSI policy that we will acknowledge any MSI board.
MSI warranty in most places is 2 years.
However, for boards that are out of warranty, repair charge will be required.

Quote
Originally posted by pcpro99
what about msi board that was purchased from fry's and supposed to have 2 years warranty, and who do I get service from when fry's asked me to contact msi directly.
I have had at least two slot 1 systemboard, at that time(over a year ago) that has developed the same problem: the group of capacitors that is closed to the CPU slot brusted, and I have contacted msi both via email, as well as phone calls, and either was responded to. I just think msi really need to improve their tech support, as well as RMA services, to make them really a world class company as they have stated in their home page: ***Founded in August 1986, MSI has continued to uphold a business philosophy that stresses "Award-winning product quality and outstanding customer service." *** You just can not have an "outstanding" customer service, and refused to deal with the "customer" which is us-one that is the end user of their products.
I am not at all bashing msi, but their "commitments' to quality needs a little refinement.
I welcome your comments....... ?(
Quote
Originally posted by Bas
Hi guy's....
I thought you would like to know....
I asked MSI some questions about warranty and problems with resellers/distributors, this was the reply I got:
For those users in which can't get help from their resellers or distributors.
You can ask them to contact MSI office RMA dept near them directly.
It is MSI policy that we will acknowledge any MSI board.
MSI warranty in most places is 2 years.
However, for boards that are out of warranty, repair charge will be required.

Buying Ipad in USA will work in Spain? What about warranty and repairs?

A friend is travelling to USA and I've asked her to bring me an Ipad Air. But before so I need to know about warranties in Spain. What happens if I need to have it fixed? Do I have to buy insurance there (as they say you have to get it at the time of buying)?
Thanks for your help!!

As Jim just said, no. Service is available only in the country in which the iPad is purchased. You would need to take or send the iPad back to the US. The only possible exception is if the iPad is a WiFi-only model in which case Apple might honor the warranty in Spain, though I would not want to bet on it myself. I'd strongly suggest you buy the iPad in Spain.
Regards.

We live in USA and wish to purchase a Macbook Pro computer for our foreign exchange daughter, who has returned to Guatemala. is it better to buy it here and hand carry or wait and buy it there? we want to get her warranty and repair benefits

we live in Californina and will be travelling to Guatemala City next month to attend our Foreign Exchange Daughters graduation. We want to buy her a Macbook Pro as a gift and purchase the warranty/protection coverage for her. We are concerned she will not be entitled to any Apple Support/warranty by it being purchased in USA but using it and living in Guatemala.
It is better to wait and buy it from a retailer there in Guatemala?

Apple Care is global.

HT6154 button not working on phone. need repair. how do I find out if the phone is still under warranty and how do i schedule an appointment?

Button on my iPhone4 has stopped working after being replaced for the same reason a few months ago. I need to know if the repair is still under warranty and how do I setup a replacement meeting with the Apple store in Frisco, TX as soon as possible.

To check the warranty, enter the serial number here.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
To schedule a Genius Bar reservation, start here.
http://www.apple.com/retail/stonebriar/

OEM M/BOARDS AND MSI WARRANTY ?

Does MSI warranty OEM purchased m/boards past the 14 day period(s) offered by places such as Newegg . Meaning ... if you purchase an OEM board from Newegg and its past THIER 14 day warranty ; will/ or does MSI further cover the board for another 3yr warranty same as a retail board ?
TIA

Quote from: NovJoe on 06-May-07, 12:28:55
If it is a vanilla OEM board, no warranty by MSI.
If it is a retail OEM board, if I'm not wrong, yes warranty by MSI.
You can contact MSI and check out the actual details.
Well Ive ordered OEM's from the Egg in the past but Ive always recieved full retail boxed OEM'S , but not this time .This time it seems to be a "vanilla" OEM P6N SLI-FI from Newegg ; as it came in a plain brown box with no accessories ; so I'd imagine there would be no MSI warranty as you mentioned .
Iam having problems with the board and have till Monday to send it back . To be on the safe side , Iam think Iam just going to rma the OEM board for a full a retail box so as not have to worry about the full warranty thing .
Thx for the reply's

Automatic creation of Reservation for Service Order (Return and Repair)

Hi, Looking for your valuable help on Creation of Automatic Reservation
I am working on Return and Repair process at Plant.
1) So far
Service Notification > Repair Order > Return Delivery > Service order . has been done.
now requirement is when i am saving the service order for the Object (Fisnished Goods), in which components required for servicing of material are maintained, when i will save the order a Reservation for the same needs to be reaised to Warehouse automatically.
2) In Repair order all operation and components are not reflecting when i am selecting the line item and going to EDIT > Display Range > All Items in VA02 for which i need to do DP90.(Resource Related Billing)
Please hepl,
Thanks
SUDIP SINHA

Thanks for giving valuable answer,
what if in the service order i am replacing some spare parts along with services when FERT is not under warranty. How the cost will be transfered to invoice. In my case only one service is transfered.
i waqnted to transfer cost of components as well..
Thanks
SUDIP SInha

I have iphone 4s from sprint and its motherboard is damaged so please provide me what to do it is not in warranty and i am in India now.thanks in advance.

I have iphone 4s from sprint and its motherboard is damaged so please provide me what to do it is not in warranty and i am in India now.thanks in advance.

No, the logic board needs to be replaced. But, here's your ptoblem: No authorized service center, In India, will touch a US iPhone. Thus, your only option is a third-party repair shop. But, since Apple does not sell iPhone parts, many on the market are counterfeit. In other words, if you go to a third-party repair shop, you take your chances as to what you end up with.
If you can't send the phone to someone in the US, that can go to an Apple store for you, & do an out of warranty exchange...cost is US $199...then sell the phone for parts or go to a third-party repair shop & hope you don't end up worse than you are now.
Those are your options.
Good luck.

I just dropped my new macbook pro on the ground, it dents a little. So can I bring it to apple store, and repair it for free? I bought it just one month ago.

I just dropped my new macbook pro on the ground, it dents a little. So can I bring it to apple store, and repair it for free? BTW: I bought it just one month ago. Thank you very much

No, user caused accidents are not warranty coverage, nor are spills, loss, theft etc.
all these user caused issues have no bearing on the warranty coverage.
they are outside of same.
All laptop mfg. are identical in this nature (same with your car too of course)

My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

If not under warranty,
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit

Where can i get my activation date ,...or first startup phone,..because i lost my warranty and my carier free unlock my iphone 3gs after 24 month

Where can i get my activation date ,...or first startup phone,..because i lost my warranty and my carier free unlock my iphone 3gs after 24 month!
tank you

Kline25 wrote:
So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
Apple does not repair devices beyond replacing the screen on some models or a battery replacement. They replace the ENTIRE device.
For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device. Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
Apple will not touch the device now. They will know that it was opened elsewhere and that the replacement screen is not original.

The iPad has a bruised hand, the screen freezes sometimes buy it 4 months ago and I wonder if I can change the other as it has warranty and I have to keep the receipt?

The iPad has a bruised hand, the screen freezes sometimes buy it 4 months ago and I wonder if I can change the other as it has warranty and I have to keep the receipt?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the iPad repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Where to get 'out of warranty' ATV1 repaired by an expert?

I recently bought an ATV2 as my ATV1 kept freezing up during playback. I am convinced the problem with my ATV1 is in the hardware or microcode.
I really prefer the opeartional design of the ATV1 in terms of not needing my PC with iTunes to be running all the time. I also liked being able to use Album Artwork for my floating screensaver.
Where is the best place to get my 'out of warranty' ATV1 repaired / rebuilt? I'm guessing Apple may not want to work on ATV1's since the release of ATV2's, but may be able to recommend a skilled repairer.

You can still get service from Apple on your original Apple TV, but of course you will have to pay for it.
Call AppleCare and ask for a service appointment at your nearest Apple Store or Apple-authorized service provider.
800-APL-CARE (800-275-2273)

Does apple provide service and repairs internationally?

I am presently in the US and about to purchase iPhone 5s in the coming week. In November I am moving to India for some work. After going through the apple communities I have found that Apple is not providing international warranty. So if that's the case will they provide service and repair if I am ready to pay for it? (considering the warranty is not applicable in some other country)
Thanks.

No, Apple India will refuse to work on an iPhone purchased in the US -
either under warranty basis or as paid repair. They will not have any
replacements for iPhones from other markets (iPhones are generally
replaced except for a few repairs that are made in individual - not all -
Apple locations. Buy your iPhone in India when you get there to avoid
problems.

What can we do if the home button of my ipod is working very slow and if my ipod is still in warranty and by the way i have an ipod touch 4

what can we do if the home button of my ipod is working very slow and if my ipod is still in warranty and by the way i have an ipod touch 4

If it is still under warranty take it to an Apple Store, or in any case call AppleCare (see http://support.apple.com/kb/HE57 for list of international phone numbers) to see if they can help you. They may be able to help you with repairs if it is a physical problem with the home button.

MSI warranty and repairs

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