Multiple Infinity Problems

Okay, so first problem is that the home hub 3 is terrible at distributing speeds, when 2 computers are being used at the same time, one isn't able to even load pictures on pages!
Now onto the second part. Wired internet is 100 times slower than wireless somehow.
Third. The automatic wireless channel system is constantly messing up. Whenever I use it, it works for about a month then messes up, so I have to use a wired connection to then change the wireless channel to a manual one. And this seems to kill off some of the speed I receive.
And now, I can only access the internet during the mornings. So I'm having afternoons with a blinking orange broadband night instead of high speed internet! Apparently my local area connection is temporarily down, but it's happened for the past 2 days now...
So I'm confused as to if BT know they're really at providing internet? Also, any tips to how to fix any of the problems I have?

easiest way is to buy a replacement router like a tp link wr1043 nd

Similar Messages

Multiple Inheritance problem persists in Interfaces

Hi,
I tentatively made a program and found that multiple inheritance problem of C++ persists even with interfaces. Although this is definetely a special case but I want to know what is this problem known as( i know that this is perhaps known as diamond problem in C++). And is there a way out of this thing.
interface one
     int i=10;
interface two
     int i=20;
interface z extends one,two
public class xyz implements z
     public static void main(String [] a)
     System.out.println(i);
}O/P
D:\Education\Java\JavaStudyRoom\Applets>javac xyz.java
xyz.java:16: reference to i is ambiguous, both variable i in one and variable i
in two match
System.out.println(i);
*^*
*1 error*
Thanks for replying

suvojit168 wrote:
I tentatively made a program and found that multiple inheritance problem of C++ persists even with interfaces. Although this is definetely a special case but I want to know what is this problem known as( i know that this is perhaps known as diamond problem in C++). And is there a way out of this thing. This is not the so called diamond inheritance problem. What you have here is an ordinary name clash. And as has been noted you can resolve it by qualifying which constant you're referring to, like
System.out.println(one.i);
For the diamond inheritance problem to apply both the one and the two interfaces would need to inherit a common ancestor (that's how the diamond is formed). Furthermore the common anscestor would need to carry implementation which would then be inherited two ways, once via one and once via two. This is the diamond inheritance problem Java is avoiding by allowing single inheritance of implementation only.
P.S. My previous post was posted my mistake.

Re: BT Infinity problem on Sheffield Beauchief exc...

I have had an issue since the morning of the 17th and have been trying since then to get BT to stop telling me to re-set my modem...
I had an engineer visit scheduled for today but this morning he called to say it looked like an exchange issue after all and then called back a little later to say that it was really a wider problem. Apparently BT level 2 where looking at it now but was unable to give !n estimate fix 4ime.
I see the issue as very very sl/w uploads causi.g any longer co.nection closing`(like SSL)
So looks like we all have`to wait in both`ways.----m------------------------4118467v334 Content-Disposition: form-data; name="parentMessageRef" 23391

Hi John and Welcome.
Have a look at this similar thread http://community.bt.com/t5/BT-Infinity/BT-Infinity-problem-on-Sheffield-Beauchief-exchange/td-p/3822...
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

SP10 - multiple approver problem with CUP

We have SP10 (patch 1) in our development system and cannot move forward to production because of a real show stopper. I have currently reported this to SAP thru an OSS message (and it is in development) but would like to know if anyone else is having this issue with SP10. (this happened even before applying patch 1)
We have multiple approvers when creating NEW users or CHANGING users in CUP. We have it configured to allow just one of the approvers to approve before going on to the next stage. Since we put in SP10, CUP is requiring ALL approvers to approve the request before going on to the next stage. We get the following message when one of the approvers approve the request: Request no: 5020. is approved, pending for other Approvers.
I've seen this reported for UAR and SOD but not for CUP. In fact, there is a fix for UAR in Patch 1 of SP10. I applied this patch but it hasn't fixed the CUP issue. I also don't have the issue when rejecting a CUP request, or when approving it through the configuration --> Request --> Administration screen (what I consider the Back-door since only security administrators get the configuration area).
Thanks for your input.
Peggy

Christian,
I totally agree with you.
The good news is.... We installed SP11.1 and the multiple approver problem is fixed.
We have decided to leave our production system at SP8 until this system settles down a bit. Of course, this means we can't use many of the new fixes and features (such as UAR). We use our sandbox system to apply new support packs and do very rigorous testing. And our DEV system is at SP8 too.
Good Luck.
Peggy

Infinity problem – can I post links?

Infinity problem – can I post links?
I have Infinity problem, can I post a link to a conversation screenshot I had with a member of staff as long as I have blurred ALL mine and the bt staff members personal details?

NO...
You could always link it... [url http://www.politicsforum.org/images/humour/t3_mission.jpg]like this...

L430 multiple driver problems (ultranav and others)

Hello,
I have multiple driver problems with my newly purchased L430.
1) After hibernate the UltraNav driver randomly stops working. This means that the settings are grayed out and my old settings aren't applied. Sometimes the mouse pad and track ball also stop working after hibernate.
2) The hardware mute button and hibernate don't like each other as well. After resuming from hibernate with the mute button on the sound doesn't work anymore. Rebooting only helps if you have disabled the mute before rebooting.
3) The intel usb 3.0 driver can't be installed unless you want a lot of bluescreens.
I do have the newest drivers and BIOS (2.54).

It's ok my friend, I just hope I will be able to help.
Now to the problem. The thing that worries me the most and the reason I asked you to contact a Lenovo Repair Center, is the blue screens with the Intel Usb 3.0 installation. If the driver is correct this should not happen and most of the times it signifies a pure hardware problem, not a software one. Really, it just should not happen, period!
So please, before anything else, download and boot with a Linux Live cd, any distro you like (e.g. Linux Mint, Fedora, etc). Better choose a 64bit version. It's one way of determining if you're facing a hardware problem with the usb 3.0 ports.
The information you give is very useful and more or less complete, but I would like to also know the model of your SSDs, both the 2.5'' and msata.
Meanwhile, you can check either with the Linux Live cd or with Memtest86+ your ram. This does not seem to be a memory problem but it would be nice if we could exclude it from the suspects list. Many - if not most - of these problems are multifactorial and we cannot leave anything to chance..
Cheers!
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Outlook Sync - Multiple Calendar Problem

(I am not sure whether this belongs in this Forum or would be more appropriately directed to my Device (Curve 8900) forum or Desktop Software. Please advise or re-direct if that is the case.)
I am having a sync issue with Outlook, and it revolves around the issue of having multiple calendars on the Device, each of which is associated with an e-mail address. I understand this has been a relatively common question; however, although I admittedly may be looking in the wrong place, I have yet to come across a comprehensive solution.
I understand how to switch the "default" e-mail associated with scheduling items on the calendar, and I believe I'm correct in thinking that this is what syncs with Outlook. I've noticed that when I try switching the default, Outlook wants to delete all other appointments which are NOT associated with that device calendar.
So I guess my specific questions are:
1) Is there a way to have Outlook sync with ALL calendars on the device, i.e. not just the default? It's easy enough to make all appointments from here on out with a single account & have that be the one that syncs; however, it doesn't seem possible to do that without having Outlook want to delete all other appointments.
2) Is there a way to change the associated email/calendar for events on the Device? When I open an event, I can see which email/calendar it is but I don't know how to *change* it -- I only seem to have a choice when scheduling new events.
If either of these was an option, I think that would solve my problem -- I could either go through the device & convert everything to the default email/calendar & everything would be there upon sync, OR Outlook would just pick up everything from all calendars when I sync.
I don't understand why it's so complicated to have everything in one place!
Thanks in advance to those willing to share their wisdom & advice in this matter.
mbw

I was going to post that article but you beat me to it.
I believe this is the only way to accomplish this on a BlackBerry
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

MULTIPLE ITEM PROBLEM IN VL31N BDC

hI FRIENDS ,
    I AM POSTING A BDC OF TRANSACTION VL31N ,ie FOR SCHEDULE AGREEMENT INBOUND DELIVERY.I CREATE A FUNCTIONAL MODULE OF THE SAME AND CALL IT FROM AN ASP PAGE,IN THAT THERE IS PO NUMBER 5500000986 WHICH HAS TWO ITEMES 62 AND 95 RESPECTIVLY OF SAME MATARIAL NUMBER R010230123041002 AND DIE NUMBER 2304P,NOW THE PROBLEM IS THIS BDC IS WORKING WHEN THERE IS ONLY ONE ITEM BUT GIVES AN ERROR "CANT CREAT INBOUND DELIVERY FOR PO NO ...' WNEN IT HAS MULTIPLE ITEM.WHAT SHOULD I DO ? I ALSO USED LOOP BUT IT ALSO DOSENT WORK AS IT WILL ADD ALL OPEN QTY OF PO 986 AND UPDATE AGAINST ITEM NO 95.
CODE IS AS FOLLOWS:.........
FUNCTION y_synie_bdcinbdly.
""Local interface:
*" IMPORTING
*"     VALUE(CTU) LIKE APQI-PUTACTIVE DEFAULT 'X'
*"     VALUE(MODE) LIKE APQI-PUTACTIVE DEFAULT 'N'
*"     VALUE(UPDATE) LIKE APQI-PUTACTIVE DEFAULT 'L'
*"     VALUE(GROUP) LIKE APQI-GROUPID OPTIONAL
*"     VALUE(USER) LIKE APQI-USERID OPTIONAL
*"     VALUE(KEEP) LIKE APQI-QERASE OPTIONAL
*"     VALUE(HOLDDATE) LIKE APQI-STARTDATE OPTIONAL
*"     VALUE(NODATA) LIKE APQI-PUTACTIVE DEFAULT '/'
*"     VALUE(EXTNID) LIKE MAKT-MAKTG
*"     VALUE(VENDORNO) LIKE LFA1-LIFNR
*"     VALUE(PONUMBER) LIKE EKKO-EBELN
*"     VALUE(ITEMNUMBER) LIKE LIPS-VGPOS
*"     VALUE(MATERIAL) LIKE MAKT-MAKTG
*"     VALUE(DLYQTY) LIKE LIPS-LFIMG
*"     VALUE(BTCHNO) LIKE LIPS-CHARG
*"     VALUE(POSLR) LIKE EKES-EBELP OPTIONAL
*" EXPORTING
*"     VALUE(SUBRC) LIKE SYST-SUBRC
*"     VALUE(INDELYNO) LIKE SY-MSGV2
*"     VALUE(MSG1) LIKE SY-MSGV1
*"     VALUE(MSG2) LIKE SY-MSGV2
*"     VALUE(MSG3) LIKE SY-MSGV3
*"     VALUE(MSG4) LIKE SY-MSGV4
*" TABLES
*"      MESSTAB STRUCTURE BDCMSGCOLL
*"      ERRTAB STRUCTURE YSYNERRMSGS
*"      INDLYTAB STRUCTURE YSYN_QTYTAB
Updated by ANAND SYNISE 19.1.2007
DATA: BEGIN OF bdctab OCCURS 0.
          INCLUDE STRUCTURE bdcdata.
DATA: END OF bdctab.
DATA: datenow(10) TYPE c,
        fldvar(30) TYPE c,
        fldno       TYPE i,
        flditoc(6) TYPE c,
        qty(13)     TYPE c.
DATA maxposnr LIKE lips-posnr.
DATA testposnr TYPE posnr.
DATA itemnoint TYPE i.
CONCATENATE sy-datum6(2) '.' sy-datum4(2) '.' sy-datum+0(4) INTO datenow.
CLEAR bdctab.
REFRESH bdctab.
PERFORM open_group      USING group user keep holddate ctu.
     CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '4007'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'RV50A-VERUR_LA'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '/00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-LIFNR'.
     bdctab-fval = vendorno.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LV50C-BSTNR'.
     bdctab-fval = ponumber.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-VERUR_LA'.
     bdctab-fval = extnid.
     APPEND bdctab.
   CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '1000'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '=MKAL_T'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'LIKP-BLDAT'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-BLDAT'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '1000'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
   CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '=POPO_T'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-BLDAT'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'LIPS-POSNR(01)'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '0111'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'RV50A-PO_MATNR'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = 'WEIT'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-PO_MATNR'.
     bdctab-fval = material.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '1000'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '=POLO_T'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-BLDAT'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'LIPS-POSNR(01)'.
     APPEND bdctab.
*ADDED BY ANAND ON 22-01-2007
       CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = ITEMNUMBER .     "ITEMNUMBER = LIPS-VGPOS
     APPEND bdctab.
************ENDED***********************
ADDED BY MILIND 19.01.2007
       CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = poslr .
     APPEND bdctab.
*    ENDED * *
   CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LIPS_SELKZ(01)'.
     bdctab-fval = ''.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
   CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '1000'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '/00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-BLDAT'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'LIPS-CHARG(01)'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
      QTY = INDLYTAB-DLYQTY.
        qty = dlyqty.
     bdctab-fnam = 'LIPSD-G_LFIMG(01)'.
     bdctab-fval = QTY.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIPS-CHARG(01)'.
*     BDCTAB-FVAL = INDLYTAB-BTCHNO.
     bdctab-fval = btchno.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
   CLEAR bdctab.
     bdctab-program = 'SAPMV50A'.
     bdctab-dynpro = '1000'.
     bdctab-dynbegin = 'X'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_OKCODE'.
     bdctab-fval = '=SICH_T'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'LIKP-BLDAT'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_CURSOR'.
     bdctab-fval = 'LIPS-MATNR(02)'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFDAT_LA'.
     bdctab-fval = datenow.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'RV50A-LFUHR_LA'.
     bdctab-fval = '00:00'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
     CLEAR bdctab.
     bdctab-fnam = 'BDC_SUBSCR'.
     bdctab-fval = 'SAPMV50A'.
     APPEND bdctab.
CALL TRANSACTION 'VL31N' USING bdctab MODE 'N' MESSAGES INTO messtab.
subrc = sy-subrc.
PERFORM close_group USING     ctu.
CLEAR bdctab.
REFRESH bdctab.
IF sy-subrc EQ 0.
    indelyno = sy-msgv2.
ENDIF.
LOOP AT messtab.
    MOVE: messtab-msgid TO errtab-msgid,
          messtab-msgnr TO errtab-msgnr,
          messtab-msgv1 TO errtab-msg1,
          messtab-msgv2 TO errtab-msg2,
          messtab-msgv3 TO errtab-msg3,
          messtab-msgv4 TO errtab-msg4.
    APPEND ERRtab.
ENDLOOP.
LOOP AT errtab.
    SELECT SINGLE text FROM t100
      INTO errtab-errmsg
      WHERE msgnr EQ errtab-msgnr AND arbgb EQ errtab-msgid
      AND sprsl EQ sy-langu.
    MODIFY errtab.
ENDLOOP.
ENDFUNCTION.

Hi,
Check this code:
REPORT Z_CUSTOMER_UPLOAD .
              D A T A         D E C L A R A T I O N S                *
DATA:BEGIN OF IT_CUSTOMER OCCURS 0,
     KUNNR LIKE MV10A-KUNNR,
     VKORG LIKE MV10A-VKORG,
     VTWEG LIKE MV10A-VTWEG,
     MATNR LIKE MV10A-MATNR,
     KDMAT LIKE MV10A-KDMAT,
     MEGRU LIKE MV10A-MEGRU,
     SELKZ TYPE C value 'X',
     LPRIO LIKE MV10A-LPRIO,
     ANTLF LIKE MV10A-ANTLF,
     END OF IT_CUSTOMER.
DATA:BEGIN OF IT_success OCCURS 0,
     KUNNR LIKE MV10A-KUNNR,
     VKORG LIKE MV10A-VKORG,
     VTWEG LIKE MV10A-VTWEG,
     MATNR LIKE MV10A-MATNR,
     KDMAT LIKE MV10A-KDMAT,
     MEGRU LIKE MV10A-MEGRU,
     SELKZ TYPE C value 'X',
     LPRIO LIKE MV10A-LPRIO,
     ANTLF LIKE MV10A-ANTLF,
     END OF IT_success.
DATA:BEGIN OF IT_error OCCURS 0,
     KUNNR LIKE MV10A-KUNNR,
     VKORG LIKE MV10A-VKORG,
     VTWEG LIKE MV10A-VTWEG,
     MATNR LIKE MV10A-MATNR,
     KDMAT LIKE MV10A-KDMAT,
     MEGRU LIKE MV10A-MEGRU,
     SELKZ TYPE C value 'X',
     LPRIO LIKE MV10A-LPRIO,
     ANTLF LIKE MV10A-ANTLF,
     END OF IT_error.
DATA: L_INDEX TYPE SY-TABIX.
DATA:IT_BDC LIKE BDCDATA OCCURS 0 WITH HEADER LINE,
IT_DATA TYPE ALSMEX_TABLINE OCCURS 0 WITH HEADER LINE.
ERROR MESSAGE TABLE
DATA:IT_MESSAGES LIKE BDCMSGCOLL OCCURS 0 WITH HEADER LINE.
DATA : C_S TYPE C VALUE 'S',
        C_E TYPE C VALUE 'E'.
*DATA: IT_SUCCESS LIKE IT_CUSTOMER OCCURS 0,
     IT_ERROR LIKE IT_CUSTOMER OCCURS 0.
DATA : V_RECTOT TYPE I,
        V_RECERR TYPE I,
        V_RECSUC TYPE I.
              S E L E C T I O N - S C R E E N                      *
SELECTION-SCREEN : BEGIN OF BLOCK B1 WITH FRAME TITLE TEXT-001.
PARAMETER        : P_FILE LIKE RLGRAP-FILENAME .
SELECTION-SCREEN : END OF BLOCK B1.
           A T S E L E C T I O N - S C R E E N                    *
AT SELECTION-SCREEN ON VALUE-REQUEST FOR P_FILE.
to get F4 help for p_file
PERFORM F4_FILENAME USING P_FILE.
            S T A R T   O F   S E L E C T I O N                      *
START-OF-SELECTION.
Uploading data from flat file into it_tab
PERFORM BDC_UPLOAD USING P_FILE.
PERFORM PROCESS_DATA.
PERFORM POPULATE_BDC.
            E N D O F   S E L E C T I O N                           *
*END-OF-SELECTION.
PERFORM DISPLAY_REPORT.
*&      Form F4_FILENAME
      text
     -->P_P_FILE text
FORM F4_FILENAME USING    P_P_FILE.
DATA:L_FILE TYPE IBIPPARMS-PATH.
CALL FUNCTION 'F4_FILENAME'
EXPORTING
PROGRAM_NAME        = SYST-CPROG
DYNPRO_NUMBER       = SYST-DYNNR
FIELD_NAME          = ' '
IMPORTING
   FILE_NAME           = L_FILE .
   P_P_FILE = L_FILE.
ENDFORM.                    " F4_FILENAME
*&      Form BDC_UPLOAD
      text
     -->P_P_FILE text
FORM BDC_UPLOAD USING    P_P_FILE.
CALL FUNCTION 'ALSM_EXCEL_TO_INTERNAL_TABLE'
EXPORTING
    FILENAME                      = P_P_FILE
    I_BEGIN_COL                   = 1
    I_BEGIN_ROW                   = 1
    I_END_COL                     = 8
    I_END_ROW                     = 1000
TABLES
    INTERN                        = IT_DATA
EXCEPTIONS
   INCONSISTENT_PARAMETERS       = 1
   UPLOAD_OLE                    = 2
   OTHERS                        = 3
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM.                    " BDC_UPLOAD
*&      Form PROCESS_DATA
      text
--> p1        text
<-- p2        text
FORM PROCESS_DATA.
SORT IT_DATA BY ROW COL.
LOOP AT IT_DATA.
CASE IT_DATA-COL.
WHEN 1.
IT_CUSTOMER-KUNNR   = IT_DATA-VALUE.
WHEN 2.
IT_CUSTOMER-VKORG   = IT_DATA-VALUE.
WHEN 3.
IT_CUSTOMER-VTWEG   = IT_DATA-VALUE.
WHEN 4.
IT_CUSTOMER-MATNR   = IT_DATA-VALUE.
WHEN 5.
IT_CUSTOMER-KDMAT   = IT_DATA-VALUE.
WHEN 6.
IT_CUSTOMER-MEGRU   = IT_DATA-VALUE.
WHEN 7.
IT_CUSTOMER-LPRIO   = IT_DATA-VALUE.
WHEN 8.
IT_CUSTOMER-ANTLF   = IT_DATA-VALUE.
APPEND IT_CUSTOMER.
    ENDCASE.
ENDLOOP.
ENDFORM.                    " PROCESS_DATA
*&      Form POPULATE_BDC
      text
--> p1        text
<-- p2        text
FORM POPULATE_BDC.
DATA:L_COUNTER TYPE N,
         L_STRING TYPE STRING.
LOOP AT IT_CUSTOMER.
AT NEW KUNNR.
CLEAR L_COUNTER.
      L_INDEX = SY-TABIX.
      READ TABLE IT_CUSTOMER INDEX L_INDEX.
perform bdc_dynpro      using 'SAPMV10A' '0100'.
perform bdc_field       using 'MV10A-KUNNR'
                              IT_CUSTOMER-KUNNR.
perform bdc_field       using 'MV10A-VKORG'
                              IT_CUSTOMER-VKORG.
perform bdc_field       using 'MV10A-VTWEG'
                              IT_CUSTOMER-VTWEG.
perform bdc_field       using 'BDC_OKCODE'
                              '/00'.
ENDAT.
L_COUNTER = L_COUNTER + 1.
    CLEAR L_STRING.
perform bdc_dynpro      using 'SAPMV10A' '0200'.
CONCATENATE 'MV10A-MATNR(' L_COUNTER ')' INTO L_STRING.
perform bdc_field       using L_STRING
                        IT_CUSTOMER-MATNR.
CONCATENATE 'MV10A-KDMAT(' L_COUNTER ')' INTO L_STRING.
perform bdc_field       using     L_STRING
                                 IT_CUSTOMER-KDMAT.
CONCATENATE 'MV10A-MEGRU(' L_COUNTER ')' INTO L_STRING.
perform bdc_field       using   L_STRING
                                IT_CUSTOMER-MEGRU.
perform bdc_field       using 'BDC_OKCODE'
                              '/00'.
*-- For Page down in Call Transaction Mode
    IF L_COUNTER = 14.
      CLEAR L_COUNTER.
      PERFORM BDC_DYNPRO      USING 'SAPMV45A' '4001'.
      PERFORM BDC_FIELD       USING 'BDC_OKCODE'
                                            '=P+'.
    ENDIF.
perform bdc_dynpro      using 'SAPMV10A' '0200'.
CONCATENATE 'MV10A-SELKZ(' L_COUNTER ')' INTO L_STRING.
perform bdc_field       using L_STRING
                          IT_CUSTOMER-SELKZ.
perform bdc_field       using 'BDC_OKCODE'
                              '=SELE'.
perform bdc_dynpro      using 'SAPMV10A' '0300'.
perform bdc_field       using 'MV10A-KDMAT'
                              IT_CUSTOMER-KDMAT.
perform bdc_field       using 'MV10A-LPRIO'
                              IT_CUSTOMER-LPRIO.
perform bdc_field       using 'MV10A-ANTLF'
                              IT_CUSTOMER-ANTLF.
PERFORM BDC_FIELD       USING 'BDC_OKCODE'
                                    '/EBACK'.
at end of kunnr.
READ TABLE IT_CUSTOMER INDEX L_INDEX.
perform bdc_field       using 'BDC_OKCODE'
                              '=SICH'.
CALL TRANSACTION 'VD51' USING IT_BDC MODE 'A' UPDATE 'S'
      MESSAGES INTO IT_MESSAGES.
      CLEAR IT_BDC.
      REFRESH IT_BDC.
ENDAT.
IF NOT IT_MESSAGES[] IS INITIAL.
    PERFORM FORMAT_MESSAGE.
ENDIF.
ENDLOOP.
ENDFORM.                    " POPULATE_BDC
*&      Form bdc_dynpro
      text
     -->P_0273   text
     -->P_0274   text
FORM bdc_dynpro USING    VALUE(P_0273)
                         VALUE(P_0274).
IT_BDC-PROGRAM = P_0273.
IT_BDC-DYNPRO = P_0274.
IT_BDC-DYNBEGIN = 'X'.
APPEND IT_BDC.
CLEAR IT_BDC.
ENDFORM.                    " bdc_dynpro
*&      Form bdc_field
      text
     -->P_0278   text
     -->P_RECORD_KUNNR_001 text
FORM bdc_field USING    VALUE(P_0278)
                       VALUE(P_0279).
IT_BDC-FNAM = P_0278.
IT_BDC-FVAL = P_0279.
APPEND IT_BDC.
CLEAR IT_BDC.
ENDFORM.                    " bdc_field
*&      Form FORMAT_MESSAGE
      text
--> p1        text
<-- p2        text
FORM FORMAT_MESSAGE.
DATA: L_MSG(100).
LOOP AT IT_MESSAGES.
READ TABLE IT_CUSTOMER INDEX L_INDEX.
    CALL FUNCTION 'FORMAT_MESSAGE'
         EXPORTING
              ID        = IT_MESSAGES-MSGID
              LANG      = SY-LANGU
              NO        = IT_MESSAGES-MSGNR
              V1        = IT_MESSAGES-MSGV1
              V2        = IT_MESSAGES-MSGV2
              V3        = IT_MESSAGES-MSGV3
              V4        = IT_MESSAGES-MSGV4
         IMPORTING
              MSG       = L_MSG
         EXCEPTIONS
              NOT_FOUND = 1
              OTHERS    = 2.
    IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    write:/ l_msg.
ENDLOOP.
ENDFORM.                    " FORMAT_MESSAGE
reward if helpful,
keerthi

XML multiple targets problem

there is an example in oracle warehouse builder user's guide how to load xml file into multiple tables (1:N relationship).
Let's have an xml file:
<orders>
<order>
<id>1</id>
<items>
<item>
<product>a</product>
</item>
</items>
</order>
</orders>
but what if one day you get an xml file where an order has no items:
<orders>
<order>
<id>10</id>
</order>
</orders>
I get an error message: ORA-20011: Error occurred while loading source XML document into the target database object XXX . Base exception: No rows to modify -- the row enclosing tag missing. Specify the correct row enclosing tag.
What I want is to load in order table one row, and no rows in items table.
The xsl for this small example that makes a problem looks like (the rest is like in oracle warehouse builder user's guide example in C appendix):
<?xml version = '1.0' encoding = 'UTF-8'?>
<xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform">
<xsl:template match="/">
<ROWSET>
<xsl:for-each select="orders/order/items/item">
<ROW>
<ORDER_ID>
<xsl:value-of select="../../id"/>
</ORDER_ID>
<PRODUCT>
<xsl:value-of select="product"/>
</PRODUCT>
</ROW>
</xsl:for-each>
</ROWSET>
</xsl:template>
</xsl:stylesheet>

Sounds like you've missed some tag from the files.
For XML processing I would look at leveraging XDB, see the post here;
http://blogs.oracle.com/warehousebuilder/2007/09/leveraging_xdb.html
Cheers
David

Suddenly, I've been put on multiple threads over multiple firefox problems, which is filling up my inbox. How do I get out of these?

Details? I posted a question about one problem (for which no answers have been offered, but that's okay) and somehow, I've become part of multiple threads about various firefox problems. I have no interest in any of these questions/problems.
How do I get out of these threads? I get about 15-20 emails a day! Firefox is by far the worst community I've even been dragged into....

Sorry you are having problems.
Have a look at your settings in the dropdown from the username or https://support.mozilla.org/en-US/users/settings
Not too sure what you could subscribe to accidentally that causes that behaviour though.
It would be interesting to know what option caused all the email. If something has gone wrong and you are getting e-mails that you should not be getting we can refer this to the admins to look into. The Firefox sumo community certainly does not intentionally spam, and if you are having a problem lets find out more, because others may have a problem and not have reported it.

Data template multiple selection problem

Hi all,
I have a problem with the Multiple Selection on the BI Publisher using data templates. One of my parameters is called p_application, this parameter is a integer/number and its values come from a list of values.
I'm getting the error "....invalid number". I think the data template is not understanding that this parameter have multiple selection.
Can you help me?
here is my data template
<dataTemplate name="user_reg" dataSourceRef="Thomson_Live_ EDC_Environment">
<properties>
<property name="include_parameters" value="false"/>
<property name="include_null_Element" value="false"/>
<property name="include_rowsettag" value="false"/>
<property name="scalable_mode" value="on"/>
<property name="db_fetch_size" value="20"/>
<property name="scalable_mode" value="on"/>
</properties>
<parameters>
<parameter name="p_customer" dataType="string" include_in_output="false"/>
<parameter name="p_application" dataType="integer" include_in_output="false"/>
<parameter name="p_start_date" dataType="date" include_in_output="false"/>
<parameter name="p_final_date" dataType="date" include_in_output="false"/>
<parameter name="p_staff_account" dataType="string" include_in_output="false"/>
</parameters>
<dataQuery>
<sqlStatement name="Q1">
<![CDATA[
select COUNT(DISTINCT TRUNC(a.TIMESTAMP)) days_logged
,COUNT(a.USER_ID) logins
,max(a.TIMESTAMP) last_access
,a.application_id application_id
,a.user_id user_id
from user_history_log a,
idweb_user b,
idweb_customer c
where to_date(to_char(a.timestamp,'dd-mm-rrrr'),'dd-mm-rrrr') between to_date(:p_start_date,'dd-mm-rrrr') and to_date(:p_final_date,'dd-mm-rrrr')
and a.user_id = b.user_id
and b.customer_key = c.customer_key
and c.staff_account = :p_staff_account
and ('0' in (:p_customer) or b.customer_key in (:p_customer))
and (0 in (:p_application) or a.application_id in (:p_application))
group by a.application_id, a.user_id ]]>
</sqlStatement>
<sqlStatement name="Q2">
<![CDATA[
SELECT IDCU.CUSTOMER_NAME "Customer name"
,PCAP.APPLICATION_NAME "Application name"
,IDUS.FIRST_NAME "First name"
,IDUS.LAST_NAME "Last name"
,IDUS.USER_NAME "Username"
,IDUS.EMAIL_ADDRESS "Email address"
,IDUS.ROLE "Job Role"
,IDUS.AREA "Job Area"
,IDUS.DEPARTMENT "Specific Job Area"
,IDUS.CITY "City"
,IDUS.US_STATE "State"
,IDUS.COUNTRY "Country"
,SALE.TERRITORY_NAME "Territory/GAM"
,BUUN.BUSINESS_UNIT_NAME "SBU"
,to_char(IDUS.REGISTRATION_DATE,'dd-mm-yyyy') "Registration date"
,to_char(PCCA.EXPIRY_DATE,'dd-mm-yyyy') "Expiry date"
,DECODE(PCUA.DISABLED,'Y','Disabled','Enabled') "Status"
,pcua.application_id application_id
,pcua.user_id user_id
FROM PC_USER_APPLICATION PCUA
,PC_CUSTOMER_APPLICATION PCCA
,IDWEB_USER IDUS
,IDWEB_CUSTOMER IDCU
,sales_territory SALE
,business_unit BUUN
,PC_APPLICATION PCAP
WHERE BUUN.BUSINESS_UNIT_ID(+) = IDCU.SBU_ID
AND SALE.TERRITORY_ID(+) = IDCU.TERRITORY_ID
AND IDCU.CUSTOMER_KEY = IDUS.CUSTOMER_KEY
AND IDUS.USER_ID = PCUA.USER_ID
AND PCCA.CUSTOMER_KEY = IDCU.CUSTOMER_KEY
AND PCCA.APPLICATION_ID = PCAP.APPLICATION_ID
AND PCAP.APPLICATION_ID = PCUA.APPLICATION_ID
AND NVL(IDUS.DISABLED,'N') = 'N'
AND IDCU.STAFF_ACCOUNT = :p_staff_account
AND ('0' in (:p_customer) or IDCU.CUSTOMER_KEY in (:p_customer))
AND (0 in (:p_application) or pcap.application_id in (:p_application))
ORDER BY IDCU.CUSTOMER_NAME, PCAP.APPLICATION_NAME, IDUS.USER_NAME ]]>
</sqlStatement>
<sqlStatement name="Q3">
<![CDATA[
select COUNT(a.TIMESTAMP) "Number of Turnaways Kickout",
MAX(a.timestamp) "Last Turnaway Kickout",
a.application_id,
a.user_id
from tpharma_user.user_refused a,
idweb_user i
where to_date(to_char(a.timestamp,'dd-mm-rrrr'),'dd-mm-rrrr') between to_date(:p_start_date,'dd-mm-rrrr') and to_date(:p_final_date,'dd-mm-rrrr')
and (0 in (:p_application) or a.application_id in (:p_application))
and a.user_id = i.user_id
and ('0' in (:p_customer) or i.customer_key in (:p_customer))
group by a.application_id, a.user_id ]]>
</sqlStatement>
<link name="ruser3" parentQuery="Q1" parentColumn="user_id" childQuery="Q3" childColumn="user_id(+)" condition="="/>
<link name="rapp3" parentQuery="Q1" parentColumn="application_id" childQuery="Q3" childColumn="application_id(+)" condition="="/>
<link name="ruser1" parentQuery="Q1" parentColumn="user_id" childQuery="Q2" childColumn="user_id" condition="="/>
<link name="rapp1" parentQuery="Q1" parentColumn="application_id" childQuery="Q2" childColumn="application_id" condition="="/>
</dataQuery>
<dataStructure>
<group name="G_totals1" source="Q1">
<element name="days_logged" value="days_logged"/>
<element name="logins" value="logins"/>
<element name="last_access" value="last_access"/>
<element name="application_id" value="application_id"/>
<element name="user_id" value="user_id"/>
</group>
<group name="G_main" source="Q2">
<element name="Customer name" value="Customer name">
<element name="Application name" value="Application name">
<element name="First name" value="First name">
<element name="Last name" value="Last name">
<element name="Username" value="Username">
<element name="Email address" value="Email address">
<element name="Job Role" value="Job Role">
<element name="Job Area" value="Job Area">
<element name="Specific Job Area" value="Specific Job Area">
<element name="City" value="City">
<element name="State" value="State">
<element name="Country" value="Country">
<element name="Territory/GAM" value="Territory/GAM">
<element name="SBU" value="SBU">
<element name="Registration date" value="Registration date">
<element name="Expiry date" value="Expiry date">
<element name="Status" value="Status">
<element name="application_id" value="application_id"/>
<element name="user_id" value="user_id"/>
</group>
<group name="G_main" source="Q3">
<element name="Number of Turnaways Kickout" value="Number of Turnaways Kickout"/>
<element name="Last Turnaway Kickout" value="Last Turnaway Kickout"/>
<element name="application_id" value="application_id"/>
<element name="user_id" value="user_id"/>
</group>
</dataStructure>
</dataTemplate>
on the XDO file, the parameters are:
<parameters>
<parameter id="p_customer" defaultValue="8c3ff6ad5eh5c8" dataType="xsd:string">
<select label="Customer: " valueSet="lv_customer" multiple="true" all="false" allValue="lov"/>
</parameter>
<parameter id="p_application" defaultValue="1" dataType="xsd:integer">
<select label="Application: " valueSet="LV_application" multiple="true" all="false" allValue="lov"/>
</parameter>
<parameter id="p_start_date" defaultValue="{$SYSDATE()$}" dataType="xsd:date">
<date label="Usage occurs on or after (dd-mm-yyyy):" size="11" format="dd-MM-yyyy" minValue="01-06-1950" maxValue="01-06-2100"/>
</parameter>
<parameter id="p_final_date" defaultValue="{$SYSDATE()$}" dataType="xsd:date">
<date label="Usage occurs on or before (dd-mm-yyyy):" size="11" format="dd-MM-yyyy" minValue="01-06-1950" maxValue="01-06-2100"/>
</parameter>
<parameter id="p_staff_account" defaultValue="Y">
<select label="Staff Accout: " valueSet="lv_staff_account" multiple="false" all="false" allValue="null"/>
</parameter>
</parameters>
Thank you,
Marcelo Cure
Oracle Developer
[email protected]
www.ilegra.com
Edited by: user11307652 on 09/03/2010 05:21
Edited by: user11307652 on 09/03/2010 06:15

I have a similar problem where i cannot use the parameter with comma separated values in the parameter.
my report definition is as below.
<dataTemplate name="COMLTRDATA" description="Data for the COMLTR letters" dataSourceRef="PRISM">
                    <parameters>
                         <parameter name="secondary_sequence" dataType="number" include_in_output="false"/>
                    </parameters>
                    <dataQuery>
                         <sqlStatement name="Q1">
                              <![CDATA[select     PR_LETTER_MASTER.LETTER_ID as LETTER_ID,
     to_char(PR_LETTER_MASTER.LETTER_DATE,'FMMonth DD, RRRR') as LETTER_DATE,
     PR_LETTER_MASTER.LETTER_NAME as LETTER_NAME,
     PR_LETTER_MASTER.ADDRESS_TYPE as ADDRESS_TYPE,
     PR_LETTER_MASTER.REVIEWED_FIRM_NUMBER as REVIEWED_FIRM_NUMBER,
     PR_LETTER_MASTER.REVIEWED_FIRM_NAME as REVIEWED_FIRM_NAME,
     PR_LETTER_MASTER.REVIEWED_FIRM_TYPE as REVIEWED_FIRM_TYPE,
     PR_LETTER_MASTER.REVIEWING_FIRM_NUMBER as REVIEWING_FIRM_NUMBER,
     PR_LETTER_MASTER.REVIEW_NUMBER as REVIEW_NUMBER,
         PR_LETTER_MASTER.SALUTATION as SALUTATION,
         PR_LETTER_MASTER.SIGNATURE_EMAIL_ID as SIGNATURE_EMAIL_ID,
         PR_LETTER_MASTER.SIGNATURE_TITLE as SIGNATURE_TITLE,
     PR_LETTER_MASTER.REVIEW_STATUS as REVIEW_STATUS,
     to_char(PR_LETTER_MASTER.REVIEW_COMMENCEMENT_DATE,'FMMonth DD, RRRR') as REVIEW_COMMENCEMENT_DATE,
     to_char(PR_LETTER_MASTER.REVIEW_DUE_DATE,'FMMonth DD, RRRR') as REVIEW_DUE_DATE,
     PR_LETTER_MASTER.REVIEW_YEAR as REVIEW_YEAR,
     PR_LETTER_MASTER.REVIEW_PROGRAM as REVIEW_PROGRAM,
         PR_LETTER_MASTER.REVIEW_TYPE as REVIEW_TYPE,
         PR_LETTER_MASTER.TEAM_CAPT_FIRM_NAME as TEAM_CAPT_FIRM_NAME,
     PR_LETTER_MASTER.PRIOR_REVIEW_NUMBER as PRIOR_REVIEW_NUMBER,
     PR_LETTER_MASTER.MNGPTR_MEMBER_NUMBER as MNGPTR_MEMBER_NUMBER,
     PR_LETTER_MASTER.FIRST_NAME as FIRST_NAME,
     PR_LETTER_MASTER.MIDDLE_INITIAL as MIDDLE_INITIAL,
     PR_LETTER_MASTER.LAST_NAME as LAST_NAME,
     PR_LETTER_MASTER.ADDRESS_LINE1 as ADDRESS_LINE1,
     PR_LETTER_MASTER.ADDRESS_LINE2 as ADDRESS_LINE2,
     PR_LETTER_MASTER.ADDRESS_LINE3 as ADDRESS_LINE3,
     PR_LETTER_MASTER.CITY as CITY,
     PR_LETTER_MASTER.STATE as STATE,
     PR_LETTER_MASTER.ZIP as ZIP,
     PR_LETTER_MASTER.ZIP_PLUS as ZIP_PLUS,
     PR_LETTER_MASTER.DELIVERY_EMAIL_ID as DELIVERY_EMAIL_ID,
     PR_LETTER_MASTER.SIGNATURE_TYPE as SIGNATURE_TYPE,
     PR_LETTER_MASTER.SIGNATURE_NAME as SIGNATURE_NAME,
     PR_LETTER_MASTER.TEAM_CAPT_MEMBER_NUMBER as TEAM_CAPT_MEMBER_NUMBER,
     PR_LETTER_MASTER.SIGNATURE_PHONE_NUMBER as SIGNATURE_PHONE_NUMBER,
     PR_LETTER_MASTER.LAST_LETTER_SENT_DATE1 as LAST_LETTER_SENT_DATE1,
     PR_LETTER_MASTER.LAST_LETTER_SENT_DATE2 as LAST_LETTER_SENT_DATE2,
     PR_LETTER_MASTER.LAST_LETTER_SENT_DATE3 as LAST_LETTER_SENT_DATE3,
    to_char(PR_LETTER_MASTER.EXIT_CONFERENCE_DATE,'FMMonth DD, RRRR') as EXIT_CONFERENCE_DATE,
     PR_LETTER_MASTER.REVIEW_TAX_SEASON as REVIEW_TAX_SEASON,
         PR_LETTER_MASTER.STATE_SOCIETY_NUM as STATE_SOCIETY_NUM,
         PR_LETTER_MASTER.STATE_SOCIETY_NAME as STATE_SOCIETY_NAME,
     PR_LETTER_MASTER.SECONDARY_LETTER_SEQUENCE as SECONDARY_LETTER_SEQUENCE,
     PR_LETTER_MASTER.CREATION_DATE as CREATION_DATE,
     PR_LETTER_MASTER.STATE_CODE as STATE_CODE ,
         PR_LETTER_MASTER.DELIVERY_EMAIL_ID as DELIVERY_EMAIL_ID,
         PR_LETTER_MASTER.TEAM_CAPT_FIRST_NAME as TEAM_CAPT_FIRST_NAME,
         PR_LETTER_MASTER.TEAM_CAPT_LAST_NAME as TEAM_CAPT_LAST_NAME,
         to_char(PR_LETTER_MASTER.DT_RAB_PRESENTATION,'FMMonth DD, RRRR') as DT_RAB_PRESENTATION,
         PR_LETTER_MASTER.RAB_DESCRIPTION as RAB_DESCRIPTION ,
         PR_LETTER_MASTER.TEAM_CAPT_MIDDLE_INITIAL as TEAM_CAPT_MIDDLE_INITIAL,
pr_letter_master.salutation as Salutation
from      PRISM.PR_LETTER_MASTER PR_LETTER_MASTER
where secondary_letter_sequence in (:secondary_sequence)]]>
                         </sqlStatement>
                         <sqlStatement name="Q2">
                              <![CDATA[select followup_description from pr_letter_details where secondary_letter_sequence = :SECONDARY_LETTER_SEQUENCE]]>
                         </sqlStatement>
                    </dataQuery>
                    <dataStructure>
                         <group name="letter1" source="Q1">
                              <element name="LETTER_DATE" value="LETTER_DATE"/>
                              <element name="FIRST_NAME" value="FIRST_NAME"/>
                              <element name="MIDDLE_INITIAL" value="MIDDLE_INITIAL"/>
                              <element name="LAST_NAME" value="LAST_NAME"/>
                              <element name="ADDRESS_LINE1" value="ADDRESS_LINE1"/>
                              <element name="ADDRESS_LINE2" value="ADDRESS_LINE2"/>
                              <element name="ADDRESS_LINE3" value="ADDRESS_LINE3"/>
                              <element name="CITY" value="CITY"/>
                              <element name="STATE" value="STATE"/>
                              <element name="ZIP" value="ZIP"/>
                              <element name="ZIP_PLUS" value="ZIP_PLUS"/>
                              <element name="SALUTATION" value="SALUTATION"/>
                              <element name="REVIEW_TYPE" value="REVIEW_TYPE"/>
                              <element name="DT_RAB_PRESENTATION" value="DT_RAB_PRESENTATION"/>
                              <element name="RAB_DESCRIPTION" value="RAB_DESCRIPTION"/>
                              <element name="SIGNATURE_NAME" value="SIGNATURE_NAME"/>
                              <element name="SIGNATURE_PHONE_NUMBER" value="SIGNATURE_PHONE_NUMBER"/>
                              <element name="SIGNATURE_TITLE" value="SIGNATURE_TITLE"/>
                              <element name="SIGNATURE_EMAIL_ID" value="SIGNATURE_EMAIL_ID"/>
                              <element name="TEAM_CAPT_MIDDLE_INITIAL" value="TEAM_CAPT_MIDDLE_INITIAL"/>
                              <element name="TEAM_CAPT_FIRST_NAME" value="TEAM_CAPT_FIRST_NAME"/>
                              <element name="TEAM_CAPT_LAST_NAME" value="TEAM_CAPT_LAST_NAME"/>
                              <element name="REVIEWED_FIRM_NUMBER" value="REVIEWED_FIRM_NUMBER"/>
                              <element name="REVIEWED_FIRM_NAME" value="REVIEWED_FIRM_NAME"/>
                              <element name="REVIEW_NUMBER" value="REVIEW_NUMBER"/>
                              <element name="LETTER_ID" value="LETTER_ID"/>
                              <group name="Detail" source="Q2">
                                   <element name="followup_description" value="followup_description"/>
                              </group>
                         </group>
                    </dataStructure>
               </dataTemplate>

BT Infinity - Problems and Poor Customer Service

Hello,
We are new customers to BT - having only had our Infinity Fibre Optic connection installed into our new home 13 days ago. Since installation, it's become evident that the Hub struggles to maintain any decent wireless connection to the downstairs of the property, often providing download speeds of just 0.2 Mbps or around that figure.
Having run various tests and spoken with BT online, we came to the conslusion that we're suffering from a Wifi Black Spot. However, the advice received was for us to Purchase an second Router / Hotspot in order to fix the connection; which I find absolutely disgusting.
I find it very difficult to fathom that, as new customers who've just recently paid for the installation of this service, we're expected to pay to fix the poor quality of this service. BT off an official Wi-Fi Home Hotspot 500 Kit for £89.99 - so are you seriously telling me that we have to fork out another £90 to fix the substandard service we've received so far?
Especially given how early we are into the contract, I have to say how severly disappointed I am in the service received from BT at all levels. To expect brand new customers to pay to fix problems created by the service is absolutely dispicable, and if these issues are not addressed in a more fitting manner we may be forced to look into taking further action.
I look forward to your responce.
Regards,
Alan

Unfortunately no ISP will guarantee wireless speeds because there are to many variables involved in the transmission of wireless, such as environmental factors of the type of property you have, stone walls, concrete floors etc.
There are a few things you could try to improve things before spending money.
Make sure that "Smart set up" is turned off. see link how to so that
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
Some devices have a problem with the Homehub dual band having the same SSid (name). Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.
Once you have done that "forget" the connection on your devices and then restart the devices and log onto both the SSids if the device can use both frequencies. Not all devices cn use 5GHz.
See this link
http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band...
Try downloading and running inSSider or another wireless scanner. This will show you the wireless channels that your Homehub/router is transmitting on as well as the surrounding networks. You want to take a note of the channels in use and change your Homehub onto a channel that is not being used.
See Link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/14094/~/how-do-i-change-the-wireless-channel-on-my-bt...
See link for inSSIDer
http://www.techspot.com/downloads/5936-inssider.html

BT Infinity - problems and fed up of being ignored...

Had BT infinity for a good while now and I have to say that when it works its great - get 30 Mbit + D/L speeds.
BUT - ever since it was installed its been a bit unreliable. Drop outs and low speeds unitl I reset everything.
However the last three weeks have been silly.
D/l speeds of 0.25 Mbit ! After a power cycle might go up to 30 or maybe 15 or 10 or 7 for a while then drop out.
I have called BT support about 6 times over this time complaining and while they are very polite they are reading from a script and go through the same things every time.
I have been assured it has been fixed at least 3 times.
Last night it went to 0.25 mb, today it dropped out for 20 minutes.
I called BT again and navigated my way to a call center guy who went through the same things again.
Apparently (this time) there is nothing wrong with the line but the engineering dept will call me tomorrow. I wont hold my breath.
I don't actually seem to be getting anywhere, is there someone I can escalate this to in order to get something DONE.
Solved!
Go to Solution.

Hi
I don't want to jump to conclusion but assuming it's a wired connection... ie no wireless interference etc.
Is your Openreach Moderm wall mounted or even if it is... is it getting hot?
To me it sounds very similar to other peoples problems where the solution required a visit from Openreach to replace their white Openreach modem.
Keep an eye on your IP profile though as sometimes this gets reduced in the "repair process" and you will then need to request a Profile change/reset back to your original speed. Get IP profile from the ADSL and FTTC speed test button on http://www.speedtester.bt.com/..... via a wired connection.
Example http://community.bt.com/t5/BT-Infinity/Change-in-speed-after-openreach-modem-replaced/m-p/213703#M84...
And other people experiencing Modem/Internet problems.-
http://community.bt.com/t5/BT-Infinity/BT-Infinity-connecton-issues-with-Openreach-modem/m-p/234563#...
http://community.bt.com/t5/BT-Infinity/My-BT-Openreach-modem-not-synching-up-o/m-p/247377/highlight/...
Michael (ypt) posted some recent info about a new version of the Modem Click HERE for his post.
I wonder if anyone else agrees with my "conclusion"? that I said I wouldn't jump to....
btw if you do need to escalate things then the Forum Mods (BT STaff) are very helpful, but due their workload it may take 72hrs before they contact you... but they will.
To obtain a contact form you click on their names and you'll see.-
Moderation Team Contact: Please fill out this "contact us" form and we'll get back to you as soon as we can!
http://bt.custhelp.com/app/contact_email/c/4951
Edit if/when you get the Openreach engineer visit check your IP with the new Modem and if the download speed has dropped to something in the 20Mbs then ask him to action the IP reset... you may be lucky.
Some engineers apparently do help and get on the phone and arange a reset.
Some may say "it's not my job" and you have to contact your ISP... that's when DeanM (Forum Mod) and the crew can help.
I have even heard that turning both the modem and HH3 off for a few minutes that may do a reset.....
I think it would be great if the exchange equipment did automatically monitor/training line and set the broadband up for the best speed and reliability, but it doesn't seem to work very well for IP resets necessary because of this type of modem problem... at the moment.
Hope you get sorted soon.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

BT Infinity Problem and Atrocious Service

Hi everyone, first time poster, registered last week, hope someone can help me.
I've had BT Infinity since it arrived in my area last year, I was previously a very happy BE subscriber, but switched to BT when FTTC came to my area. All has gone well with my connection until a week ago, when it started to become very patchy, to say the least. My setup is as follows:
1) White BT Infinity Modem
2) HH3 plugged into the modem
3) A Netgear 8-port unmanaged switch plugged into the HH3. I did this because of curiously dire performance from the second HH3 ethernet port
4) Family laptops, iPad, iPhones etc use Wifi of various flavours through the HH3
5) My Xbox 360 connects via Cat5e cable to the switch
6) My PC/server/Media Centre connects via Cat5e to the switch
7) My NAS (Synology Cubestation) connects via Cate5e to the switch
All has been well until a week ago, when the Broadband connection became patchy, for both Wifi and ethernet connections. Sometimes the connection would come back by itself, sometimes only when I rebooted the HH3 and modem. This got worse over a day or two, until I had no broadband connection at all.
The timeline from then is as follows:
1) Thursday 3-Nov @ 6:15am - I phone BT Infinity support and report a fault. I confirm an appointment for Friday am, between 8am and 1pm. I login to BT.com and am able to see this appointment. My wife organizes to take the day off from work to attend, unpaid (she's a yoga teacher).
2) Thursday 3-Nov @ 1pm - my wife arrives home to discover that a BT engineer has come and gone, leaving a "coudn't get in" card. Note, this was not a scheduled appointment.
3) Thursday 3-Nov 2pm - I phone BT Support, and they confirm that an engineer will attend the following day, as planned. I'm worried there may be a problem with this, because of the unplanned visit. They have no explanation for the earlier unplanned visit. They tell me they have spoken to "BT Wholesale", and they confirm the Friday visit is still on. I login to BT.com and still see the planned appointment, by also see another appointment added for 11:39am that day, a record of the unannounced visit.
4) Friday 4-Nov 10am - I call BT Support and they call BT Wholesale who confirm my visit for that morning is still going to happen. I login to BT.com and verify the appointment.
5) Friday 4-Nov 1.30pm - I call BT India to report that no engineer attended the appointment. They have no explanation for this, except to apologise, and suggest it may have been some confusion with the engineer. They make another appointment for Saturday 5-Nov, also 8am to 1pm. I login to BT.com and am able to see the appointment. I arrange to take Saturday morning off work, unpaid (I'm a contractor).
6) Saturday 5-Nov 10am - I call BT Support and they call BT Wholesale who confirm my visit for that morning is still going to happen. I login to BT.com and verify the appointment.
7) Saturday 4-Nov 1.15pm - I call BT Support to report that no engineer attended the appointment. They give me a lovely apology, and tell me that "BT Wholesale" cancelled the appointment. They cannot tell me why I didn't receive a notification, or why they couldn't tell me this earlier. They make another appointment for Monday 7-Nov, also 8am to 1pm. I login to BT.com and am able to see the appointment. My wife arranges to take a second day off work, unpaid.
8) Monday 7-Nov 10am - I call BT Support and they call BT Wholesale who confirm my visit for that morning is still going to happen. I login to BT.com and verify the appointment.
9) Monday 7-Nov 13:30 - No BT engineer attended this morning. This is the third missing appointment in a row.
I have a few questions:
a) Is this normal and acceptable BT service?
b) What do I need to do to get an engineer to my house?
c) How do I get my broadband working again?
d) How do I escalate the whole affair to someone who can do more than just apologise?
(SMBK)
Solved!
Go to Solution.

My "Download IP Profile for your line is -38717 Kbps"
Therefore Max download speed I could achieve is 38Mbps
My "Upstream Rate IP profile on your line is - 2000 Kbps"
And my Max upload speed is 2Mbps
Artificially capped/reduced due to the Infinity Option 1 that I have. My line checker estimates upload capability of 11Mbps)
Have a look at THIS POST for an example of what the test result looks like.
And HERE for screen shots.
If you haven't run the BT speedtester before and therefore do not have your IP profile... perhaps you have some speed test results from other sites that you can compare.
For example my before and after Infinity results from http://www.speedtest.net/
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Unusual BT Infinity problem shows the lack of any ...

I have had a problem with my BT Infinity line for almost 6 weeks now. The speed test is fine, but web pages fail to open. Not a simple problem and the technical help desk first replaced the home hub and then rather rudely told me it was my device. This was clearly not the case since it was replicated on 3 computers and an iPhone which all performed well on other networks. After threatening to cancel my account I finally spoke to someone in the UK who agreed to send an engineer out. He arrived, verified the problem with his own laptop, changed all the hardware and then finished his shift and left the job incomplete. This visit was when I learned the difference between Openreach and BT.
I then had to get another engineer out to do a "lift and shift" which failed to solve the problem. He then tried to get further help from a BT advisor but got no help and left again without solving the problem. The engineers did tell me one of their colleagues had seen a similar problem that was due to system settings and a failure of the BT equipment to handshake with the Openreach lines. Apparently this had only been solved by closing the BT account and opening a new one and setting everything up from scratch. It scares me to think of the implications of doing this, since BT as a "service" provider seem incapable of doing anything in a joined up manner
Probably like everyone on this forum I have a specific problem which probably represents less than 1% of all the complaints that BT get. Why do BT not have a team of customer care advisers to whom such problems could be escalated? That person would then provide a single point of contact, responsible for knowledge of the problem, monitoring progress and ensuring a satisfactory outcome. It seems so obvious and would go a long way to restoring some service reputation.
I am still communicating through the Indian call centre who everytime ask me to describe the same problem. Unfortunately, it seems like I need to get the line sorted out before moving to another service provider.

Are you sure it's not just a DNS issue?
To say thanks for a helpful answer, please click the white star

Multiple Infinity Problems

Similar Messages

Maybe you are looking for