Multiple problems with Zen Mosaic - it is a rip off

I have recently purchased the Zen Mosaic and have had nothing but trouble. Creative Centrale frequently hangs, the device stops responding, it accepts only some MP3 files, and it goes into shutdown while connected to the PC. I have done all the steps the tech support line has suggested, including clean up, reformatting and reloading firmware. Since I have misplaced my original receipt, it appears as though I cannot even return it to the company for repair. Help! I am stuck and feeling really ripped off by this company and their products.

Hi Glan,
You can contact the place of purchase for a reprint of the receipt. Support just need some sort of verification to justify the date of purchase.

Similar Messages

Having multiple problems with script - NTFS Permissions and AD Groups

Hi, all! I'm having multiple problems with my first script I've written with Powershell. The script below does the following:
1. Prompts the user for a corporate division under which a shared folder will be created, and adjusts variables accordingly.
2. Prompts if the folder will be a global folder or an office/location-specific folder, and makes appropriate adjustments to variables.
3. If a global folder, prompts for the name. If an office/location-specific folder, prompts for each component of the street address, city and state and an optional modifier. I've prompted for this information in this way because the information
is used differently later on in the script.
4. Verifies the entered information and requests confirmation to proceed.
5. Creates the folder.
6. Creates an AD OU and/or security group(s).
7. Applies appropriate security groups to the new folder and removes undesired permissions.
Import-Module ActiveDirectory
$Division = ""
$DivAbbr = ""
$OU = ""
$OUDrive = "AD:\"
$FolderName = ""
$OUName = ""
$GroupName = ""
$OURoot = "ou=DFS Restructure Testing OU,ou=Pennsylvania Camp Hill 4410 Industrial Park Rd,ou=Locations,ou=Camp Hill,dc=jacobsonco,DC=com"
$FSRoot = "E:\"
$FolderPath = ""
$DefaultFolders = "Archive","Customer Service","Equipment","Inbounds","Management","Outbounds","Processes","Projects","Quality","Reports","Returns","Safety","Schedules","Time Keeping","Training"
[bool]$Location = 0
do {
$userInput = Read-Host "Enter CLS Division: (W)arehousing, (S)taffing, or (P)ackaging"
Switch ($userInput)
W {$Division = "Warehousing"; $DivAbbr = "WHSE"; $OU = "ou=Warehousing,"; break}
S {"Staffing is not yet implemented."; break}
P {"Packaging is not yet implemented."; break}
default {"Invalid choice. Please re-enter."; break}
while ($DivAbbr -eq "")
write-host ""
write-host ($Division + " was selected.")
$FolderPath = $Division + "\"
write-host ""
$choice = ""
do {
$choice = Read-Host "Will this be a (G)lobal folder or (L)ocation folder?"
Switch ($choice)
G {$Location = $false; break}
L {$Location = $true; $FolderPath = $FolderPath + "Locations\"; $OU = "ou=Locations," + $OU; break}
default {"Invalid choice. Please re-enter."; $choice = ""; break}
while ($choice -eq "")
write-host ""
write-host ("Location is set to: " + $Location)
write-host ""
if ($Location -eq $false) {
$FolderName = Read-Host "Please enter folder name:"
$GroupName = $DivAbbr + " " + $FolderName
} else {
$input = Read-Host "Please enter two-letter state abbreviation:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter city:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter street address number only:"
$FolderName = $FolderName + $input
$GroupName = $DivAbbr + " " + $FolderName
$FolderName = $FolderName + " "
$input = Read-Host "Please enter street name:"
$FolderName = $FolderName + $input
$input = Read-Host "Please enter any optional information to appear in folder name:"
if ($input -ne "") {
$FolderName = $FolderName + " " + $input
$OUName = $FolderName
write-host
write-host "Path for folder: "$FSRoot$FolderPath$FolderName
write-host "AD Path: "$OUDrive$OU$OURoot
write-host "New OU Name: "$OUName
write-host -NoNewLine "New Security Group names: "$GroupName
if ($Location -eq $true) { write-host " and "$GroupName" MGMT" }
write-host
$input = Read-Host "Please confirm creation of new site/folder: (Y/N) "
if ($input -ne "Y") { Exit }
write-host
write-host -NoNewLine "Folder exists: "; Test-Path ($FSRoot + $FolderPath + $FolderName)
if (Test-Path ($FSRoot + $FolderPath + $FolderName)) {
Write-Host "Folder already exists! Skipping folder creation..."
} else {
write-host "Folder does not exist. Creating..."
new-item -path ($FSRoot + $FolderPath) -name $FolderName -itemtype directory
Set-Location ($FSRoot + $FolderPath + $FolderName)
if ($Location -eq $true) {
$tempOUName = "ou=" + $OUName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "OU exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "OU already exists! Skipping OU creation..."
} else {
write-host "OU does not exist. Creating..."
New-ADOrganizationalUnit -Name $OUName -Path ($OU + $OURoot) -ProtectedFromAccidentalDeletion $false
$GroupNameMGMT = $GroupName + " MGMT"
if (!(Test-Path ($OUDrive + "CN=" + $GroupName + "," + $tempOUName + $OU + $OURoot))) { write-host "Normal user group does not exist. Creating..."; New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
if (!(Test-Path ($OUDrive + "CN=" + $GroupNameMGMT + "," + $tempOUName + $OU + $OURoot))) { write-host "Management user group does not exist. Creating..."; New-ADGroup -Name $GroupNameMGMT -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
# $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
write-host $BIUsersSID.Value
# out-string -inputObject $BIUsers
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$objUser = New-Object System.Security.Principal.NTAccount($ADGroupName)
$objUser.Translate([System.Security.Principal.SecurityIdentifier]).Value
write-host $ADGroupName
write-host $objUser.Value
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
$ADGroupName = "JACOBSON\" + $GroupNameMGMT
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
} else {
$tempOUName = "cn=" + $GroupName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "Group exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "Security group already exists! Skipping new security group creation..."
} else {
write-host "Security group does not exist. Creating..."
New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ($OU + $OURoot)
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$FolderACL.SetAccessRuleProtection($True,$True)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"Modify","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
My problems right now are in the assignment/removal of security groups on the newly-created folder, and the problems are two-fold. Yes, I am running this script as an Administrator.
First, I am unable to remove the BUILTIN\Users group from the folder when this is an office/location-specific folder. I've tried to remove the group in several different ways, and none are having any effect. Oddly, if I type in the lines directly
into Powershell, they work as expected. I've tried the following methods:
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
In the first case, the script goes through and has no apparent effect because afterwards, I do a get-acl and the BUILTIN\Users group is still there, although when looking through the GUI, inheritance appears to have been broken from the parent folder.
In the second case, I get the following error message:
Exception calling "RemoveAccessRuleAll" with "1" argument(s): "Some or all identity references could not be translated."
At C:\Users\tesdallb\Documents\FileServerBuild.ps1:110 char:5
+ $FolderACL.RemoveAccessRuleAll($Ar)
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : IdentityNotMappedException
This seems strange that the local server is unable to translate the SID of a BUILTIN account. I've also tried explicitly putting in the BUILTIN\Users SID in place of the variable in the New-Object line, but that gives me the same error. I've
also tried the solutions given in this thread:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/ad59dc58-1360-4652-ae09-2cd4273cbd4f/remove-acl-issue?forum=winserverpowershell and at this URL:
http://technet.microsoft.com/en-us/library/ff730951.aspx but these solutions also failed to have any effect.
My second problem is when I try to apply the newly-created security groups, I also will get the "Some or all identity references could not be translated." I thought I had found a workaround to the problem by adding the -PassThru option to
the New-ADGroup commands, because it would output the SID of the group after creation, however a few lines later, the server is unable to translate the account to apply the security groups to the folder.
My first Powershell script has been working well up to this point and now I seem to have hit a showstopper. Any help is appreciated.
Thanks!

I was hoping to stay with strictly Powershell, but unless I can find a Powershell solution, I may resort to ICACLS.
As for the problems with my groups not being translatable right after creating them, I think I have solved this problem by using the -Server parameter on all my New-ADGroup commands and this example code seems to have gotten around the translation problem,
again utilizing the -Server parameter on the Get-ADGroup command:
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
# Add the new normal users group to the folder with Read and Execute permissions
$GroupSID = Get-ADGroup -Identity $GroupName -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
# Add the management users group to the folder with Modify permissions
$GroupMGMTSID = Get-ADGroup -Identity $GroupNameMGMT -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupMGMTSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
Going this route seems to ensure that the Domain Controller I'm creating my groups on is the same one that I'm querying for the group's SID to use in the FileSystemAccessRule. It's been working fairly consistently.
Still having issues with the translation of the BUILTIN\Users group, though.

Multiple problems with Mail

Here is the setup:
iMac Intel running 10.4.8
Mail 2.1.1
seperate user accounts, each with their own email address
email is valornet.com (local ISP), set up to download to Mail
Multiple problems with one of the user accounts (not affecting the others):
1. Multiple copies in the inbox of the same message. These are brand new, not a week old as some other threads have mentioned. When I go to Preferences/Accounts/Advanced I have already clicked the "Remove Now" button, also the "Remove copy from server..." is checked.
2. Mail will not stop retrieving new mail. The circle thing next to the Inbox on the left just keeps spinning, and spinning, and spinning...
3. Cannot quit Mail. Have to go in Activity Monitor and Force Quit.
4. My trash folder is gone.
If anyone can help me clean up this mess, I would appreciate it.

Verify/repair the startup disk (not just
permissions), as described here:
Th
e Repair functions of Disk Utility: what's it all
about?
Minor bitmap problem needed fixing; fixed.
Go to Apple Menu > System Preferences >
Network, choose Network Port
Configurations from the Show popup menu,
and make sure that the configuration used to connect
to Internet appears at the top of the list.
It was showing Bluetooth first and ethernet 2nd; I moved ethernet to the top.
In Mail, open Window > Activity Viewer. What
do you see Mail doing there? Actually, you may be
able to avoid having to force quit Mail by canceling
whatever it’s doing (by clicking on the red stop icon
of the activity).
"Fetching new mail
Fetching 5 of 5: updates on buses - Haskell Middle School"
blue bar is moving, red stop icon is bright. I clicked on the stop icon and it "grayed out" but Mail did not stop the spinning circle next to the inbox. Still had to force quit.
What are your Mail > Preferences > Accounts >
Mailbox Behaviors > Trash settings?
Trash can is back! One problem solved...
Do you have any Mail plug-ins or any system utilities
that could interfere with Mail? In the Finder, go to
each of the following folders (if they exist). What
do you see there?
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
None of the above folders exist.
In the user's ~/Library/Mail/ folder (the user with the problems), she has:
DefaultCounts
Envelope Index
LSMMap2
MessageRules.plist
MessageRules.plist.backup
OpenedAttachments.plist
SmartMailboxes.plist
and the following folders:
Mailboxes
[email protected]
Signatures
The Mailboxes folder has two more folders inside:
Deleted Messages.mbox
Outbox.mbox
The POP-... folder has the following folders inside:
Deleted Messages.mbox
Drafts.mbox
INBOX.mbox
Sent Messages.mbox
and one file:
MessageUidsAlreadyDownloaded2
Incidentally, I now have 9 copies of the same email in my inbox and 7 copies of another. They are multiplying like rabbits!
Thanks for your help so far.
17" iMac (intel) Mac OS X (10.4.8)

Multiple problems with PSE10 Organizer

I have Photoshop Elements 10 that I am using with Windows XP with Service Pack 3, a Pentium 4 CPU with 3 GHz, 2 GB of RAM and 48.6 GB of free disk space. I have had multiple problems with Organizer since I started using it.
When I first got PSE10, I imported 8 years of my photos into one catalog in Organizer. I'm not sure how many images were included in this catalog but from what I've read, there's no limit to the number of images that can be placed in a catalog.
Question: Is there any limit to the number of images that can be put into one catalog?
Catalog A
Problem 1) People recognition didn't work. When I tried to find people for tagging, the feature didn't work. After researching the problem online, I found that others who had the same problem solved it by rebuilding the catalog a few hundred images at a time. I deleted the original catalog with all of my images and created a new catalog with just 800 images from this year. Then, people recognition worked, and I was able to tag people. The only other feature that I have used in Catalog A is that I have edited a few images to improve exposure. I have not rated images, stacked them, renamed them or created albums. With this catalog, the Organizer and the Editor still work together so when I select a photo in Organizer to fix, the Editor opens up with the photo for editing like it is supposed to do.
Catalog B
I created another catalog that had about 900 different images from a European tour. I deleted some of those images so there are now 760 images in this catalog. At first, all the Organizer features seemed to work fine in this catalog. I was able to pull photos from Organizer to fix in the Editor. I rated all the images, stacked and renamed some photos and created several albums under an album category.
Problem 2) A couple of days ago, the Organizer and the Editor stopped working together. Now, when I select a photo in Organizer and click on Fix, Edit, the Editor window comes up but the photo does not appear in Editor. The only way I can get an image into Editor is to pull it directly into Editor. Then, when I want to save it as a Version Set I have to choose File> Organize Open File in order to save the image as a version set.
Question: How do I get the Organizer & Editor to work together again?
Problem 3) The Exif data has disappeared on quite a few of the images in Catalog B even though the Complete radio button is highlighted under the Properties panel. Some of those images were never edited or re-saved.
Question: How do I get the Exif data back into Properties.
Problem 4) Yellow question marks continue to appear on the top left of some images even though these images have not been moved. The Organizer searches for the "missing file" and finds it quickly but why is it "missing"? I have gone through the albums in this catalog, completed the missing file searches on all the images so that no yellow question marks appear and when I go back to the catalog the next time I find the yellow question marks are there again!
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Problem 5) When I re-opened Catalog A with the general 2012 images, I got a message that my watched folder had new photos to import. When I clicked on ok, the next window brought up 3 photos that were already in Catalog B of my European tour that were taken in September. Somehow, the Date Created and the Dated modified had been changed from 9/12 to 11/12 so the Organizer thought they were new images when they were not.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Both Catalogs
All of the images in both catalogs show creation dates that are later than the date modified, (example: date created of 6/12 and a date modified of 3/12).
Question: How is it possible that the date created is later than the date modified?

Hey Paysonite,
A lot of questions hmm!!! Let me try to answer few of them.
Question: Is there any limit to the number of images that can be put into one catalog?
Ans: No, you can import as many images in catalog you want. Just to add, as the size of catalog grows, Organizer's perfromance will be affected.
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Ans: As you mentioned in your comments, you have deleted some files (i assume from explorer). But these deleted files are still present in Organizer. Since the deletion happened outside the organizer, so Organizer is unaware of the deletion. So when organizer tries to read the files (which were deleted), Organizer is unable to find then and thus thinks that files are missing.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Ans: Date created represents the date on which the files was created on your files system (or into OS). It is not date when the images was shot (actual shot date is Date time Original in Organizer).
Question: How is it possible that the date created is later than the date modified?
Ans: A simple way to do it is-Suppose you have an image which was brought/copied on July (i am explaining this with the help of month only. Assume date to be 1st and year to 2012). Now change the system date to August. Edit this image in Editor (without creating a version set for easy illustration). Now date created is July and date modified is Aug.
Copy this fine on flash drive/pen drive. Delete the original file from windows. Change the system date to Sept. Now copy the file in windows and see its properties. It has Date created as Sept and date modified as Aug, which answers you question.
I am unable to fully understand your remaining questions. Please elaborate.
Also please let me know if you need more info with above answers.
~Andromeda

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Random Problems with Zen Micro? Try a diff. USB cable

I know people have mentioned this in other posts, but I thought I would reiterate it here. Many people seem to be complaining that their player is not recognized, or only sometimes recognized, or recognized by Windows (as a USB device) but not by their Creative software, or songs won't transfer, etc. Well, I had some similar problems which ALL went away when I started using a different USB cable - the one that shipped with the Micro just doesn't seem to work consistently.
So, if you are having problems with your player that you can't seem to solve any other way, you may want to try a different USB cable. It worked for me.
Hope this helps - I am (now) loving my new Micro!

I tried a different USB cable also, I thought that it would help, but I still got the same problems. I can almost guarantee that although you think you may have solved your issues, they WILL come back.
I've also been experiencing the "Player Not Connected" problem with my Zen Micro.
I've also had the problem where the Zen Micro just freezes in the "Docked" screen even after it has been disconnected from the PC
I've noticed that these are common problems with Zen Micros with the new firmware (.0.03)
My old Zen Micro with the old, original firmware did NOT have this connectivity problem
Creative should investigate these issues associated with this new firmware, or maybe even making the old firmware available for download to see if this really is the source of all these problems.

Problems With Zen Touch Turn

After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

Problems with Zen Vision M Series Media Explorer using 32-bit Vista Home Prem

I'm currently experiences problems with Zen Vision M Series Media Explorer using 32-bit Vista Home Premium. When i'm trying?to burn CD's onto my Zen after?I burn the first one then click to burn another it freezes. Is there any patches i should be downloading to solve this problem??Can anyone help? Please!!!!!!!!
?Message Edited by studandydon on 07-29-20070:38 AM

I have the same problem. It all started yesterday when I was installing the cd drivers in my new computer. I have searched numerous forums and some people had to return the product. Please admins help on this issue as I understand it is very serious.

Problem with Zen Xt

I purchased a refurbished Zen Xtra back in May and had the player lock up on several occasions. It would eventually resolve if I let the batteries drain and then recharge. The last time it happened I came to these forums and learned how to enter recovery mode. I tried to do a firmware update which failed and now the player will only boot into recovery mode. When I attempt to do the firmware update I get the message player not connected. I can see the player connected in windows and can actuall browse the HD which is obviously now empty. How can this be resolved?

Re: Problem with ZEN MX >FYes, it's true. Creative Centrale is full of **bleep**.:robotmad: You can use it only to one thing. To convert films from your computer to their stupid format called "cmv". But even with this it's stil the same problem. This is crap, because sometimes you can do it, but sometimes not. Beside of this Creative Centrale doesn't have any good functions. For further users - don't install Creative Centrale! You will have more free space and do all things (without moving films to watch on your player) just from your computer and not this **bleep**.

Power and Sync problems with Zen Vision:M

)Power and Sync problems with Zen Vision:MX Lately, my Vision M is having problems that when I plug it into the USB port on any PC to charge it, it lights up for a moment and then goes blank.
When I unplug it and reseat the usb cable, nothing happens. When I try to turn it on, it's dead. This happens even though it's not fully depleted of battery energy.
Pressing the reset button does not do anything. The only thing that I've found that will work is to open it up and unplug the battery. But even that is starting to not work.
This doesn't happen every time I use it, but it is happening quite a bit. It's gotten to the point today that I can't even charge the battery at all.
Any suggestions? I don't think it's the battery, as it does charge when I don't have these issues, but I'm not really positi've of that either.

The connector on the motherboard check it . It may need to be resoldered. The last time I ran into those symptoms that was the solution.

I have CS4 Ilustrator and am having problems with gradient banding. I'm ripping files through Wasatch 6.7 to a Roland SC-540 printer.

I have CS4 Ilustrator and am having problems with gradient banding. I'm ripping files through Wasatch 6.7 to a Roland SC-540 printer. Is there a fix for this? Please let me know, I have been asking here for a few days here and no answers yet? Josh

I have CS4 Ilustrator and am having problems with gradient banding. I'm ripping files through Wasatch 6.7 to a Roland SC-540 printer. Is there a fix for this? Please let me know, I have been asking here for a few days here and no answers yet? Josh

I'm trying to update my ipod touch but every time it downloads its fine until it processes it and it says it has a problem with my connection but my firewall is off?? Please help.

but every time i try to its fine until it processes it and then it says it has a problem with my connection but my firewall is off?? Please help.

I'm having the same problem trying to update my iphone 4(Just got a replacement), I also have firewall off...Hopefully someone can help. Mine says error -3259

Battery Problem with Zen Micro

Hi
I decided to buy my girlfriend a Zen Micro for Christmas based on me owning a Zen Xtra 30GB and having only good things to say about it. Unfortunately from the off my girlfriend complained that the battery was only lasting a few days with about an hours use a day. At first I thought she was leaving it on and wearing down the battery. After a while I decided to do a few tests:
. I left it on continually to see how long the battery lasted. It lasted around 2 hours, which is about right.
2. I fully charged it and left it a for a few days without using it. I then tried to switch it back on and to my surprise it wouldn't, it had been draining battery power despite the fact it wasn't in use!
I have also noticed that the action of turning the player on and off seems to drain alot of power from it.
I've calculated the battery lasts for around 4 hours but recently my girlfriend fully charged it listened to it for an hour then switched it off. When she switched it back on the battery indicator was on one bar!
I don't buy the fact that this is normal and I consider the product to be defecti've.
It is worth noting that I do have a separate mains adapter which plugs into the USB port of the player. Something that I think after reading through many posts on here could be the problem, why does in not have a separate mains port like the Zen Xtra? I have stock firmware.
Lastly I wanted to add that the reasons I am able to see this product is flawed is because I am able to compare it to my Zen Xtra which I can leave off for about a month (not tried longer) and it still retains its original battery power. And I can use it for about 2 hours a day for a week until I need to recharge it. I understand that there is a difference in battery power max duration but this is only by 2 hours so does not explain why the Zen Micro is only lasting for 4 hours or less.
I have since submited an email to Creative, so hopefully they will replace the item.
Message Edited by ChrisTsamados on 05-8-2005 04:04 AM

4 hours in definately not fine and your kidding yourself if you think it is. This MP3 player has been sold with a specification that the battery will play continously for 2 hours. Allowing for the power drain that may occur switching it on and off a few times this should mean it should atl east last 8 hours.
My Zen Xtra has a 4 hour battery life and it lasts probably very close to that mark, even with turning it on and off multiple times and also moving playlists around and with EQ enabled.
To me the most logical eplanation is that the Micro is severely draining power even when switched off.
With regards the USB I picked up on a point someone else raised but looking back maybe it is all down to the battery drain problem.Message Edited by ChrisTsamados on 05-8-2005 2:29 PM

Problems with Zen 16GB (and contacting customer suppo

I got some odd problems with my player.. I tried to contact customer support with that email whateverformthingy but it just always returned me to starting page of creative (the one where you choose region/language) when I clicked Submit.. No autoresponse either.
So, GJ with customer support. I hope, whatever the problem is, it will be fixed soon.
Anyway, here's what I tried to send to customer support:
"Hey,
I got 6GB Zen at Christmas and its acting just plain weird at the moment:
When connected through USB player
*keeps blinking full green battery&empty battery with lightning bolt over it
*reboots itself time to time. I was about to move files over and it just kept rebooting every 5~0 seconds until I un-plugged it and plugged to another USB port - after that it worked for couple minutes at started same behavior again. After I got the player it worked fine, no rebooting on it own as I moved couple GB music to it..
When not connected
*player turns display on for couple seconds every ~hour~couple hours. It doesn't show any Creative or Zen logos, its just blacklight on with full brightness for couple seconds after which it turns off again
*the battery dies fast.. possibly because of the display blinking on all the time?
The player upgraded firmware on it own when I installed software, so it has been .20.02 all the time. Also tried reinstall firmware with the recovery tool.
Any help would be welcome before I start fix things with sledgehammer.
I'd guess that full green battery&lightning bolt over empty one means battery is critical? However, the player doesn't attempt to recharge battery. Unless I remember terribly wrong, the recharging animation is empty battery filling in blocks and getting empty again, if you understand what I mean.. Anyways. What really irritates me is the player rebooting itself when I try to recharge/move files to it and that blinking display on when I don't use it..
Any help? Someone go poke the guy who's supposed to keep customer support's emailform working?
-Lanka
..or maybe email form didn't like me suggesting sledgehammer.

Thanks.
Also apparently my first message did reach customer support through email form.. Suppose I was just expecting to see something like "Message sent" after I clicked Submit - not getting bounced back to region selection.
I'll continue this with customer support.
-Lanka

Multiple problems with syncing deleting media off iPhone

The syncing process on the iPhone is very frustrating.
As all know, with the iPod, if I wanted to put a song I had in iTunes onto my iPod, all I had to do was connect my iPod, click on the song in iTunes, and drag it on to my iPod. Easy. No more. With iPhone, I have to sync in order to move anything.
What's worse, if I delete anything out of my iTunes for any reason, I ultimately have to delete it off of the iPhone as well. Here’s why: as mentioned above, in order to add a song, I have to sync. Let’s say I have my iPhone set up to sync certain playlists only, e.g., “red,” “green,” and “blue.” If I sync my iPhone and let’s say, song “A” is currently on my iPhone in the red playlist, but has been deleted out of iTunes, my iPhone will delete it. If I try to avoid this problem – i.e., I want to keep red the way it is, so I only want to sync green and blue, and thus uncheck red in the “sync selected playlists” section, my red playlist is deleted off of my iPhone altogether. Why?
This is a problem for multiple reasons. For one, my computer is running out of space. Media takes up a lot of space. I would like to be able to delete things off of my computer without having to lose them in order to sync my iPhone (for anything - iTunes, Outlook, etc). Similarly, I can’t import any songs into iPhone without buying them in iTunes on my computer and then syncing, so if I want to both add new songs and retain the songs I already have on my iPhone, I must keep them on my computer.
I've already suffered the consequences. I deleted 40 hours of lectures (which I have on CD) off of my computer once I put them onto my iPhone, and now the iPhone has just wiped them all out as well. Terrific. I’m not about to reimport all those lectures now. It would take hours, and I’ve already done it once. I am very angry that a $600 piece of equipment has a problem that did not exist on my three-year-old iPod.
And other similar syncing issues abound. If I try to tell the iPhone not to sync video with my computer, it DELETES the video off of my phone. Similarly, with photos – if I don’t want it to sync anymore, because I want to keep my photos the way they are on the iPhone, I can't just tell it not to sync photos. If I do that, it deletes them. This makes no sense to me.
If these syncing problems weren't enough, iTunes no longer lets me play songs from my iPhone on my computer. This was never true with my iPod, and I fail to understand how this enhances security issues, since I was already unable to move media from my iPod back onto my computer.
At the moment (it is 4 AM), I am now sitting at my computer re-syncing everything that I hadn't already deleted off my computer. It is incredibly, unbelievably, mind-numbingly frustrating, and I am NOT a person who gets frustrated by technology. Someone please help - I hope that I'm either missing an easy fix or that Apple is going to update the software immediately.

Tap Settings App>General>Reset>Reset Network Settings.
Take to place (Apple Center) that fixed it before and ask them to show you the steps to keep your iPhone working.

Multiple problems with Zen Mosaic - it is a rip off

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