Multiple recipient SMS failure

When I send out an multiple recipient SMS from my IPhone 4s to my daughter's Verizon Env 3 and my son's verizon IPhone 4s, only my son receives the message.  When I send a single recipient SMS to my daughter she can receive it then only.  What's going on here?

    bolterdude,
Good afternoon!
I want to help get this working properly for you. Is this a standard SMS/Text message you are sending? Or is this an MMS/Picture message you are sending? If a picture message, the file size may be too big to receive as @Ann154 suggested. When it sends from your 4S to your son’s 4S, is it being sent as an iMessage? Is the EnV 3 newly activated to your daughter’s line? Please go into Settings & Tools>Phone Settings> Security> ENTER LOCK CODE> Restrictions> ENTER LOCK CODE, then confirm the ‘Messages’ settings are all set to ‘Allow All’ to ensure the device will accept all text messages.  Please reply back so I and the community can assist further.
Thank you!
AdamE_VZW
Follow us on Twitter @VZWSupport

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    Go to Solution.

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    Hi,
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    Of course I Googled around to find solutions, but after trying everything, it still doesn't work. System Attendant just seems to run nice. 
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    Is there any way of recreating the Default Policy? It doesn't work through Management Console. Maybe via ADSI?
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    Hi Combo,
    Just check if msexchangeSystemAttendant service is running fine. If not please start System Attendant Service.
    Also try restarting the system attendant service and file distribution service and check if they are already started
    Run ExBPA and see if it throws any errors related to Email address policies which might help
    Increase Diagnostic Logging for MSExchangeAL for below parameters to expert and see if it generates any relevant logs in event viewer
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    b)Ldap Operations
    If nothing works its better remove and recreate email address policies
    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you.
    Regards,
    Sathish

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