Muse CC crashing when embedding HTML

Trying to embed a YouTube video into a Muse site with Muse CC and is crashing every time. Is this a known issue? Is there a work around?

Google very recently changed the behavior of their embed code and this change is triggering a crash within Adobe AIR (all versions) when Muse attempts to work with the embed code.
At this time the only workaround we have is for you to replace the embed code for ALL YouTube videos with newly generated embed code from YouTube with the "Enable privacy-enhanced mode" option selected. (It's off by default.)
Sorry for the inconvenience. We're actively working with the AIR team to fully understand the root cause of the bug and how best to address it.

Similar Messages

Muse keeps crashing when embedding html vimeo

I am on a Macpro (mac OS 10.7.5). Using Muse 7.3. Whenever i try to embed a vimeo video by html insert, muse crashes constantly. Also trying the vimeo widget in the widget library keeps crashing Muse. When i try the youtube widget there is no crash.

The update to AIR 13 introduced a bug that impacts Macs from 2006-2009. The AIR team is aware of this and working on a fix.
The short-term workaround would be to uninstall Adobe AIR (using the uninstaller "Applications/Utilities/Adobe AIR Uninstaller" and directly install version 4.0.0.1390 from
Adobe AIR 4.0.0.1390 Mac (27.6 MB)
following which you'll need to ignore the AIR update alerts to avoid updating back to the AIR 13 version with the bug. (AIR changed their version number scheme to match the corresponding version number of Flash Player. The major version after AIR 4 is 13.)

New Muse update crashes when I try to preview in Muse or to Browser

Everything was working great till I updated to 2014.1.1.6.
Now sites I have been working on crash when I attempt to preview them either within Muse or in a browser window. This never happened before the update.

Hi,
Can you tell me that whether Muse is crashing when you preview a particular site or even when you create a new site and try to preview it Muse Crashes ?
Also, Please try disabling your Firewall ,Anti-virus and also any proxy server settings that your browser might be using.
Please do let me know if this works.
Regards,
Rohit Nair

Muse CC crashes with YouTube HTML code

Since upgrading to Muse CC I'm having problems when I paste YouTube HTML code into a lightbox. I have previously done it in Muse 4 (or whatever version number the incarnation was before CC) and that is all fine and still works. he programme crashes when I pase or place the code into the lightbox window. It will even crash trying to load the thumbnail view.
Cny anyone advise on this.
Thanks
Tom

Hi Tom,
Could you try the following different method? Just as an interim workaround, while I check on your issue.
Open your youtube video.
Click Share > Embed, and copy the embed code within the text area (<iframe......>)
Within Muse, click Object > Insert HTML.
Delete the "Insert your HTML here." line and paste the embed code.
Click Ok.
Preview your page to see if the video renders per your needs. Switch back to the Design mode if you wish to realign, modify or reposition the video.
Regards,
Suhas Yogin

Strange behaviour when embedding HTML page in Air

Hi,
I'm trying to embedd a HTML page to a Air application.
The HTML page has a simple Flex application (TestFlex4Project.mxml) with a button that changes one HTML element on the web page (TestFlex4Project.html) using ExternalInterface. If I run the Flex application using the HTML page it works just fine and when I click the button the HTML ellement is changed and the mouseover- and onclick events works. If I embedd the HTML page in an Air application the mouseover- and onclick events does not work any more. Why?
If I use Aternative 1 in the HTML code (instead of using Aternative 2 in the HTML code where I'm editing the innerHTML property) the mouseover- and onclick events works when the HTML page is embeded in Air. Why?
Even more strange is that if I remove the line [<img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />] from the HTML page the Flex application dose not show at all when embedded in Air. Why?
You can try the online sample here and the files here.
The application looks like this:
And if you click the button and click the upper most text you will recieve a message like this:
But not when I use innerHTML and embedd the HTML page in Air. Can anyone please help me with this issue. Is it a bug or what am I doing wrong? I need to change some HTML elements using innerHTML.
Thanks!!
The code for TestFlex4Project.mxml is like this
<?xml version="1.0" encoding="utf-8"?>
<s:Application xmlns:fx="http://ns.adobe.com/mxml/2009"
    xmlns:s="library://ns.adobe.com/flex/spark"
width="100%"
height="100%">
<fx:Script>
<![CDATA[
   function buttonClickHandler(event:Event):void{
   ExternalInterface.call(" function(){SetHTML();}")
]]>
</fx:Script>
<s:HGroup verticalAlign="middle">
<s:Button label="Edit HTML Element" click="buttonClickHandler(event)"/>
</s:HGroup>
</s:Application>
The code for TestFlex4Project.html is like this
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8"/>
<title>Test Flex 4 Project</title>
<meta name="description" content="" />
<script src="js/swfobject.js"></script>
<script>
var flashvars = {
var params = {
   menu: "false",
   scale: "noScale",
   allowFullscreen: "true",
   allowScriptAccess: "always",
   bgcolor: "",
   wmode: "direct" // can cause issues with FP settings & webcam
var attributes = {
   id:"TestFlex4Project"
swfobject.embedSWF(
   "TestFlex4Project.swf",
   "altContent", "100%", "100%", "10.0.0",
   "expressInstall.swf",
   flashvars, params, attributes);
   function Message(){
   alert("Message!")
function SetHTML(){
   //Start Alternative 1
   NewHTML.innerHTML = "Dynamically changed text"
   NewHTML.style.cursor = "pointer"
   NewHTML.style.color = "#ff0000"
   NewHTML.onclick = function(){
    Message();
   NewHTML.onmouseover = function(){
    this.style.fontWeight = 700;
   //End Alternative 1
   //Start Alternative 2
   var HTMLStr='<p style="cursor:pointer; fontWeight:300; color:#ff0000" onClick = "Message()" onMouseOver = "this.style.fontWeight=700">Dynamically changed text</p>'
   NewHTML.outerHTML=HTMLStr
   //End Alternative 2
</script>
<style>
html, body { height:100%; overflow:hidden; }
body { margin:0; }
</style>
</head>
<body id="Body">
<p id="NewHTML">This text will change when you click the button!</p>
<p style="cursor:pointer; fontWeight:'300'; color:#ff0000" onClick = "Message()" onmouseover = "this.style.fontWeight='700'">Default text</p>
<div id="altContent">
<p><a href="http://www.adobe.com/go/getflashplayer">
   <img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />
   </a>
</p>
</div>
</body>
</html>
The code for the Airapplication is like this
<?xml version="1.0" encoding="utf-8"?>
<s:WindowedApplication
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
    xmlns:mx="library://ns.adobe.com/flex/mx"
width="800"
height="566">
<mx:HTML id="HTMLObject" location="TestFlex4Project.html" width="100%" height="100%"/>
</s:WindowedApplication>

Hi,
I'm trying to embedd a HTML page to a Air application.
The HTML page has a simple Flex application (TestFlex4Project.mxml) with a button that changes one HTML element on the web page (TestFlex4Project.html) using ExternalInterface. If I run the Flex application using the HTML page it works just fine and when I click the button the HTML ellement is changed and the mouseover- and onclick events works. If I embedd the HTML page in an Air application the mouseover- and onclick events does not work any more. Why?
If I use Aternative 1 in the HTML code (instead of using Aternative 2 in the HTML code where I'm editing the innerHTML property) the mouseover- and onclick events works when the HTML page is embeded in Air. Why?
Even more strange is that if I remove the line [<img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />] from the HTML page the Flex application dose not show at all when embedded in Air. Why?
You can try the online sample here and the files here.
The application looks like this:
And if you click the button and click the upper most text you will recieve a message like this:
But not when I use innerHTML and embedd the HTML page in Air. Can anyone please help me with this issue. Is it a bug or what am I doing wrong? I need to change some HTML elements using innerHTML.
Thanks!!
The code for TestFlex4Project.mxml is like this
<?xml version="1.0" encoding="utf-8"?>
<s:Application xmlns:fx="http://ns.adobe.com/mxml/2009"
    xmlns:s="library://ns.adobe.com/flex/spark"
width="100%"
height="100%">
<fx:Script>
<![CDATA[
   function buttonClickHandler(event:Event):void{
   ExternalInterface.call(" function(){SetHTML();}")
]]>
</fx:Script>
<s:HGroup verticalAlign="middle">
<s:Button label="Edit HTML Element" click="buttonClickHandler(event)"/>
</s:HGroup>
</s:Application>
The code for TestFlex4Project.html is like this
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8"/>
<title>Test Flex 4 Project</title>
<meta name="description" content="" />
<script src="js/swfobject.js"></script>
<script>
var flashvars = {
var params = {
   menu: "false",
   scale: "noScale",
   allowFullscreen: "true",
   allowScriptAccess: "always",
   bgcolor: "",
   wmode: "direct" // can cause issues with FP settings & webcam
var attributes = {
   id:"TestFlex4Project"
swfobject.embedSWF(
   "TestFlex4Project.swf",
   "altContent", "100%", "100%", "10.0.0",
   "expressInstall.swf",
   flashvars, params, attributes);
   function Message(){
   alert("Message!")
function SetHTML(){
   //Start Alternative 1
   NewHTML.innerHTML = "Dynamically changed text"
   NewHTML.style.cursor = "pointer"
   NewHTML.style.color = "#ff0000"
   NewHTML.onclick = function(){
    Message();
   NewHTML.onmouseover = function(){
    this.style.fontWeight = 700;
   //End Alternative 1
   //Start Alternative 2
   var HTMLStr='<p style="cursor:pointer; fontWeight:300; color:#ff0000" onClick = "Message()" onMouseOver = "this.style.fontWeight=700">Dynamically changed text</p>'
   NewHTML.outerHTML=HTMLStr
   //End Alternative 2
</script>
<style>
html, body { height:100%; overflow:hidden; }
body { margin:0; }
</style>
</head>
<body id="Body">
<p id="NewHTML">This text will change when you click the button!</p>
<p style="cursor:pointer; fontWeight:'300'; color:#ff0000" onClick = "Message()" onmouseover = "this.style.fontWeight='700'">Default text</p>
<div id="altContent">
<p><a href="http://www.adobe.com/go/getflashplayer">
   <img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />
   </a>
</p>
</div>
</body>
</html>
The code for the Airapplication is like this
<?xml version="1.0" encoding="utf-8"?>
<s:WindowedApplication
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
    xmlns:mx="library://ns.adobe.com/flex/mx"
width="800"
height="566">
<mx:HTML id="HTMLObject" location="TestFlex4Project.html" width="100%" height="100%"/>
</s:WindowedApplication>

Muse theme template onegenius.muse keeps crashing when entering Preview mode

I downloaded the Muse theme template onegenius.muse and it consistently crashes when put into preview mode. I have updated Adobe Air as well as the most up to date Muse version. Here's the interesting piece, now - This does not happen with any of the previous muse websites I have worked on. Just this template I downloaded from muse-themes.com. Here is the direct link to that template: http://www.muse-themes.com/products/onegenius What are my next steps? I have "saved as", relinked assets...everything I could think of! Any suggestions would be appreciated.

Robohelp crashes when generating HTML output; under one "condition"

My project has several conditional build tags, and I use just two of them.
I have switched between conditions a million times when I generate output, but now RoboHelp crashes when I use "Condition B".
It is still successful on Condition A.
The Output View says:
Starting compilation ....
HTMLHELP preporcessor 8.0.0.203
Compiling
c:\HelpForGeomagicApps\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_4\ProjectName_EN.chm
Preparing to create HTMLHELP...
Clearing output folder...
Preparing files for HTML Help...
Copying files...
Updateing files....
AND THEN SHE CRASHES.
Any advice?

What I meant by "creating a new SSL" was right clicking in the Single Source Layouts pod and selecting New Layout. From the resulting dialog, select the required output type and set its properties the same as the other one. However the Dr.Watson reference may give us more of a clue as to the problem. See this link for further info.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n) on Twitter

Muse keeps crashing when launching previously saved site

When attempting to edit my site, Muse will stop responding. I can start a new site. When this issue first occurred, I just started a new project and rebuilt my site. Now that I have saved that project and published it, it will not open without Muse crashing. Here are screen shots of the message I receive when it crashes as well as the specs for my computer. I have restarted the computer and even shut it down and allow it to sit for about 10 minutes. I recently did a full reset of the hard rive and did a clean install of Yosemite. Not sure if that helps.

Can you post a screenshot of Muse in the hung state and include the menubar and app window? It should help understand what step of the launch and/or open document process Muse is in when the hang occurs.
If the hang is during processing of links to Asset files, renaming the folder(s) that contain(s) your assets (so the links to those files are temporarily broken) would cause Muse to skip that processing. That may enable the file to open and would help narrow down where the hang is, or isn't, occurring.
If you send the .muse file to [email protected] along with a link to this thread, I'll give it a try and see whether the file also hangs for me (in which case it should be simple to determine the cause and resolve it). If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.

Muse changes size of embedded HTML-Elements

Hello,
Muse drives me crazy: I've added some HTML-Elements to my site and Muse always rescales 'em. For example: One element is 317x356 Pixels - but Muse scales it at 396x423. Now I go and change it back at 317x356 - and a few seconds later it's again 396x423. And if I try to rescale it with the mouse, it gets bigger and bigger each time I try to rescale it.
What can I do? What is wrong with muse?
Best,
Sven

How are you setting the width and height? Are you editing the embed code or using the width and height controls in Muse? YouTube videos and most HTML embed code specify their own dimensions. If you've accidentally changed the dimensions of the container holding the embed code, the easiest way to reset the widget to the default size is to drag-resize the widget with the mouse to dimensions that are much smaller than their default size. Muse will initially allow you to resize to these smaller dimensions but will then ask the browser to render the embed code and report its dimensions. If the dimensions are larger than the current size of the container, Muse will reset the container's dimensions to match those reported by the browser.
With respect to your bandcamp embed code, it consists of an iframe with internal dimensions of 356x317. For HTML embed code pasted onto a page, Muse does not know what is in the code but it needs to know the dimensions so it can put it in a container. So, Muse hands the embed code to the browser and lets the browser determine its dimensions and generate a poster image for design time rendering in Muse. These dimensions are the initial dimensions of the container. Muse lets you style this container by adding a stroke and fill, for example, and it lets you resize the container. If you attempt to resize the container by dragging a resize handle or using the width and height controls, Muse gives the html embed code a chance to adapt to the new size of its container by handing the embed code back to the browser along with the container it needs to draw within. If the embed code is smart enough to adjust its dimensions, it will do so and pass a new poster image and new dimensions back to Muse. In this specific instance, the iframe has hardcoded dimensions so it cannot change its size. However, Muse will still allow you to adjust the container's dimensions as long as you don't resize it to be smaller than what the browser says its dimensions should be.
Try the following experiment with your bandcamp widget. Give it a colored fill. Resize it larger than 356x317 by dragging the bottom-right selection handle. When you let go of the mouse, Muse will pass the container and the embed code for the widget to the browser to give it a chance to resize the widget. The band camp code does not respond so you see a colored fill in the portions of the container not filled by the widget. Now resize the container smaller than 356x317. Muse again gives the widget a chance to resize but the browser again returns 356x317 for its dimensions. So, Muse adjusts the dimensions of the container to match this minimum size.
If you want to really make the widget a different size, you need to adjust the dimensions specified in the embed code. If you want to experiment, try the following:
1. Right-mouse click on the widget and select "Edit HTML..."
2. Find the 'width' and 'height' values and change them to something else. Try changing the width to something like 500px. Make sure you preserve quotes and semicolons and only change the numbers so that you do not break any syntactical rules.
3. Press OK and watch how it changes the widget.

MUSE 2014 crashes when trying to open a page in 'Design View'

I get this error message when I try to open an existing page in Design View.
The page tries to open, displays part of the page, then stalls, then crashes.

Still trying to use MUSE 2014, after launching the program I can open two pages from the Plan view, when attempting to open a third I got this message:
I am running Windows 7 64 bit operating system with an Intel Core i5 CPU with 8gb of RAM.

Muse keeps crashing when I expand the Bullet Styles panel

Running Muse CC 2014.1.1.6, CL 785894 on OS X 10.9.5
I have multiple Muse files for my website and one contains a bullet style. I copied text containing the style from one file to another. When I expanded the Bullet Styles panel, I received the following error prompt. Now whenever I expand that panel, it crashes every time.
I can still go back to the Muse file containing the original bullet style and apply it freely. I tried a brand new Muse file and pasted a text box with the style applied. When I attempt to use the Bullet Styles panel again, I get the following error:
The style I attempted to apply was "BulletList" { Level 1– color: GVblueWeb + size: 18.00 + bullet: [outlined circle] }
The color I used is the same in both files. Not sure if it's related or conflicts, but I also have a paragraph style in each file called "bulletList" (from before Muse supported lists)
Any suggestions?

Please send us all the involved .muse files at [email protected] along with a link to this thread. If the files are larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use Dropbox, please be certain to include your return e-mail address in the body of the message, since Dropbox does not include it in the sharing invite they send.) Thanks.

Muse keeps crashing when i open it

Every time I try to open a file, Muse crashes - any idea what might be happening? Thanks

Muse crashes for me every time I open it and is font related in my case.
The only way I could resolve it was to delete the fonts.db file before every launch.
Might be worth a try - it's located here:
C:\Users\YOURUSERNAME\AppData\Roaming\AdobeMuse\Local Store\fonts.db
If this works create a shortcut to the Local Store folder on your desktop so deleting before every launch is easier.

My muse keeps crashing when I open it. Windows 32-bit. Vista

I asked a question earlier and got one response to reinstall and clear preferences, well that did not work. I got the muse working on my laptop, but I want to be using my larger desktop for which i use all my other programs on. Can you please advise or help with anything else. All these updates and changes you make are messing up my Muse and my deadlines are all missed. I don't want to keep reinstalling or clearing preferences, this is horrible.

Muse crashes for me every time I open it and is font related in my case.
The only way I could resolve it was to delete the fonts.db file before every launch.
Might be worth a try - it's located here:
C:\Users\YOURUSERNAME\AppData\Roaming\AdobeMuse\Local Store\fonts.db
If this works create a shortcut to the Local Store folder on your desktop so deleting before every launch is easier.

Why does Adobe Muse CC crash when i save or save as, "Unowned UID in database. UID: U17081 Class: ImageItem persistOwner:ImageFrame uid:U17080

This started after updating to Muse 2014.3 so i rolled back to the previous version but the problem continues.

Hi,
Could you please share your .muse file with us to investigate? Please email it to [email protected] If your file is greater than 20MB you can use something like Adobe SendNow or SendThisFile or Dropbox. Please do not forget to mention the link to this forum thread in your e-mail so that we can identify the file.
Regards
Vivek

Muse quits unexpectedly when embedding YouTube video

Any time I try to embed a YouTube video into Adobe Muse CC, Muse will suddenly quit. The program recently updated and I have tried both using the "Enable privacy-enhanced mode" and not using it as suggested in other posts but am still having the issue. Any ideas of how to resolve this issue would be appreciated.
Thank you!

Hi,
Please refer to the following link http://forums.adobe.com/message/6195519#6195519
Regards,
Aish

Muse CC crashing when embedding HTML

Similar Messages

Maybe you are looking for