Muse upgrade fails to install

MUSE upgrade fails to install. I'm a Creative Cloud subscriber and have successfully installed all available apps. It's not me or my system. The problem is with the upgrade.

Same problems. Update failed and after uninstall of Muse trying to reinstall is also unsuccesful.
Two months ago I also had problems with Muse, The workaround i used then doesn't help me now.
Perhaps Adobe has version problems with Muse and Air that also had a recent (3.4) update.
Or a problem with the new flash version and Muse.
Anyway, the reason I signed up for Creative cloud i.e. Muse doesn't seem to be a good choice since Muse sucks now it's in the production.
with the Beta had I no problems at all.
Windows event viewer (Win XP) describes the problem after the failed update as well as after the failed reinstall as:
'Faulting application adobe muse.exe, version 0.0.0.0, faulting module fontsfre.dll, version 0.0.0.0, fault address 0x00010b78.'
Best,
Ysbrand van der Veen
P.S. To see how the Muse uninstall problem relates (that's what it in essence is) to the other apps in Creative Cloud, I unstalled all the other Creative Cloud apps I had installed.
Uninstalling them changed the Status in AAW (adobe app mgr) from <installed> to <install> like it should be with only one exeption that is Adobe Muse.
Even manually deleting the prefetch files for Muse and all other remains of Muse I could find with Windows search on my c: drive didn't help me out.
Uninstalling Air (though needed by other apps) didn't solve the problem as well of Muse having the in this case hateful status of installed although uninstalled.

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Muse CC fails to install

Hi guys,
I'm reposting it as no one found a solution to my post...
I'm getting the error trying to install Muse CC on Windows.
Using Adobe Cleaner Tool, as in other posts people recommend, doesn't help as Muse doesn't appear on the list of applications to remove (as it fails to install in the first place).
Reinstalling Creative Cloud desktop application didn't help either.
Creating Admin accountdidn't work either...
I'm on Windows 7.
Any suggestions? I'm at my wits' end...

Hi Brad,
Thank you for reply.
Yes, I am running the latest version of AIR and Flash Player as well.
Here's the error:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Muse 5.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} -----------
ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 10

Novell Client 2 upgrade fails to install NICI (error 1603)

I have configured the automatic update agent to specifically use Administrator Privileges according to the documentation: http://www.novell.com/documentation/...ient_admin.pdf
When I run the update from "Novell Services" in system tray as a normal user the update completes with errors: fails to install NICI (error 1603).
When I do the exact same thing as an admin, everything works fine.
I'm am trying to update Novell Client 2 SP 1 (IR7) to Novell Client 2 SP 2 (IR2) on all of our workstations.
And I am seeing the exact same error when trying to upgrade:
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Originally Posted by jimbjorklund
I think I'm getting closer to the actual issue, after enabling Novell Client Debugging by setting this registry value:
[HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Authentication\ NCCredProvider]
"Debug"=dword:00000003
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Acrobat reader 9.4 upgraded itself to reader X ( 10.01 ) Fails to work.
It appeared to finish fine.
But the program will not run when I click on the desktop icon.
I uninstalled it, reinstalled it again, same result It will not run.
I then went to your ftp site downloaded it form there installed it it still does not run,
I uninstalled it, downloaded 9.4 form the ftp site, It installs and runs fine.
There is no way to send you diagnostic info to adobe as I cannot find an email adress to use.!!!!
I am using windows XP and have acrobat standard 7.1.4 also installed to generate pdf files.
Why does reader 9.4.0 work fine and reader 10.01 fails to work?
I wonder how may people have this problem?

still not fixed......
cannot upgrade to any vesion of reader 10.
error info
acrod32.exe AppVer 10.0.0.396 ModName pgphk.dll
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Lightroom 2.5 Upgrade fails to install Camera Profiles

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The LR installer should install all the profiles for all supported cameras.
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Muse Update Fails to Install

When opening Muse, I'm prompted to install the latest update. When I try, I get the following error:
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By the way, when I type the URL provided, I am redirected to an obviously non-Adobe site (https://getsatisfaction.com).
Amanda

Hi,
Could you please try to download it from here and update the thread with your findings?
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-http://www.adobe.com/go/muse_latest_mac
Regards,
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ITunes 10.5 Upgrade fails to Install. The Error Message is: "There is a Problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

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Not too sure if you saw the error log I pasted. Here it is...

Muse upgrade

MUSE upgrade fails to install. I'm a Creative Cloud subscriber and have successfully installed all available apps. It's not me or Mac. The problem is with the upgrade. I keep getting an erro message.

Delete the OOBE folder:
Mac OS:
~/Library/Application Support/Adobe
Windows XP:
%userprofile%\Local Settings\Application Data\Adobe
Windows 7:
%userprofile%\AppData\Local\Adobe

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I was upgrading our test SCOM 2012 SP1 UR 4 sever to R2 and ran into the following issue:
Setup cannot be completed… Final configuration failed to install.
Everything else upgraded fine.
There was no rollback performed…. The log states “Skipping rollback for install item Final Configuration as it was not successfully installed”
Looking in OpsManagerSetupWizard.log in the section for Final Configuration I see the following:
[16:00:43]:           Always: :!***** Installing: POSTINSTALL ***
[16:00:43]:           Info:      :SetProgressScreen: StartMinorStep.
[16:00:43]:           Warn:    :ApplyUpdates: Unable to load QFE file.
[16:00:43]:           Always: :Doing Preinstall task for POSTINSTALL
[16:00:43]:           Warn:    :CheckAndLoadUpdateFiles: Unable to load QFE file.
[16:00:43]:           Always: :Doing Install task for POSTINSTALL
[16:00:44]:           Debug: :DoInstallTask: Found Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall;PostInstallProcessor as type and method.
[16:00:44]:           Info:      :Type: Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall Method: PostInstallProcessor
[16:00:44]:           Info:      :SetProgressScreen: Init Exe Install progress.
[16:00:44]:           Info:      :AddUninstallChangeEntry: Cleaning out existing files at the ARP file cache location D:\Program Files\System Center 2012\Operations
Manager\Setup
[16:00:44]:           Error:     :InstallActionProcessor.DoInstallTask: method PostInstallProcessor threw exception. We will return installSuccessful = false.:
Threw Exception.Type: System.Reflection.TargetInvocationException, Exception Error Code: 0x80131604, Exception.Message: Exception has been thrown by the target of an invocation.
[16:00:44]:           Error:     :StackTrace:   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Microsoft.SystemCenter.Essentials.SetupFramework.InstallActionProcessor.DoInstallTask(InstallItemsInstallDataItem itemToInstall)
[16:00:44]:           Error:     :Inner Exception.Type: System.UnauthorizedAccessException, Exception Error Code: 0x80131604, Exception.Message: Access to the path 'EULA_EN_EVAL.RTF'
is denied.
[16:00:44]:           Error:     :InnerException.StackTrace:   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean
throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.ARPFileCache()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.AddUninstallChangeEntry()
   at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall.PostInstallProcessor(Func`3 setProgressScreen)
[16:00:44]:           Error:     :ProcessInstalls: Install Item Final Configuration failed to install. We did not launch the post process delegate.
[16:00:44]:           Always: :SetErrorType: Setting VitalFailure. currentInstallItem: Final Configuration
[16:00:44]:           Info:      :SetProgressScreen: FinishMinorStep.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Starting*RollBack*******************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Info:      :SetProgressScreen: StartMinorStep.
[16:00:44]:           Always: :ProcessRollback: Skipping rollback for install item Final Configuration as it was not successfully installed.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Ended*RollBack**********************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :Entering Page: FinishPage
The log states “Access to the path 'EULA_EN_EVAL.RTF' is denied.” I was able to find this file in D:\Program Files\System Center 2012\Operations Manager\SetupTemp\EN, but when viewing its contents I see it
was from the SP 1 upgrade as it starts off with “MICROSOFT EVALUATION SOFTWARE LICENSE TERMS MICROSOFT SYSTEM CENTER 2012 STANDARD SERVICE PACK 1.” Based on everything else referenced in the log file previously, it seems like it was trying to locate
this file in D:\Program Files\System Center 2012\Operations Manager\Setup. Also, I applied the product key after installing SP1 previously, so it was not running with an evaluation license.
Running Get-SCOMManagementGroup | ft skuforlicense, version, timeofexpiration –a
gives me:
SkuForLicense Version     TimeOfExpiration
       Retail 7.1.10226.0 12/31/9999 11:59:59 PM
The version (7.1.10226.0) is that of SCOM 2012 R2 (as I noted before, there was no rollback.) Everything seems to be functioning fine (Console, Web Console, Reporting Services.)
Is there a way to get it to re-run only the Final Configuration steps (which will probably fail again as the EULA file does not exist where it expects it)? I am not sure if there were supposed to be any further
configuration steps that did not get completed, so i dont know how stable SCOM is now. Should I re-run the R2 installer? Or is it OK as is? The only info online about a SCOM Install where the final configuration failed to install dealt with
an error upgrading the SCOM Console, which is not relevant to my situation. This is my test SCOM environment, running on a VM. I could revert to the pre-upgrade snapshot and see if another upgrade attempt completes successfully, but if that does
work I am concerned that something like this may happen in my prod environment, which is not running on a VM, so has no ability to revert to a snapshot.

Hi,
Please refer to the following links:
Do I need a specific Cumulative Update Release (UR) in order to upgrade to SCOM 2012 or 2012 SP1 or 2012 R2?
http://blogs.technet.com/b/kevinholman/archive/2014/01/20/do-i-need-a-specific-cumulative-update-release-ur-in-order-to-upgrade-to-scom-2012-or-2012-sp1-or-2012-r2.aspx
Upgrading Operations Manager from 2012 SP1 to 2012 R2 step by step
http://www.systemcentercentral.com/upgrading-operations-manager-from-2012-sp1-to-2012-r2-step-by-step-upgrading-to-2012-r2-series/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+systemcenterforum+%28System+Center+Central+Rollup%29
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We
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interview project would be greatly appreciated if you have time.
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Take a look at this notes!!
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Rgrs,
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Adobe Reader 10 failed to install. Upgrade hung up at "installing Features" & locked up system.

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[SOLVED]Full upgrade fails after new install

Hello,
Please note before reading that I know about the recent changes with the /lib symlink to /usr/lib and the filesystem (I read the home page).
After a fresh install, I try to upgrade the system :
pacman -Syy && pacman -Syu : it asks for pacman update, I say yes.
pacman -S pacman : fails because of glibc
pacman -S pacman --ignore glibc : fails, won't upgrade because glibc it's a dependency of pacman
pacman -Syu : say no to pacman upgrade, fails because of glibc and filesystem
pacman -Syu --ignore glibc --ignore fliesystem : upgrade almost nothing because most of the packages (~400M) need glibc
I can't upgrade anything at the end...
Thanks for any help
Last edited by John0000 (2012-07-19 14:52:17)

If either of this steps does not work (e.g. due to dependency version issues, file conflicts in /lib), refer to this G U I D E for more detailed instructions on performing this upgrade.
Did you read this guide?
There is thread about it also: https://bbs.archlinux.org/viewtopic.php?id=144620
And Allan wrote a blog entry about upgrading from core installation: http://allanmcrae.com/2012/07/updating- … e-install/
BTW as Pres suggested go with the net-install, core installation was always kind of a fallback for me and I had to do this just once because of network troubles. It just doesn't make much sense to do core installation if there is no holdback because with first pacman -Syu you'll end up downloading the same amount of data as if you would do a clean net-install, and it's faster and you probably won't get conflicts accumulated from year or so.
Last edited by masteryod (2012-07-19 14:38:38)

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This is the Database forum so not sure why you posted here....?
Moved your post to the Report Design forum.
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Acrobat X1, Purchased upgrade, failed as no valid product to upgrade from existed (my mistake but want my money back!). So purchased Acobat X1 std, install seemed OK, but does not work as I continue to get the upgrade screen saying no valid product to upg

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Hi Rave,
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Muse upgrade fails to install

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