My 5 yr old accidently purchased monies on a game what can i do to remove it ? please help it cost 99.00

my 5 yr old accidently purchased monies on a game what can i do to remove it ? please help it cost 99.00

Read this, it explains how you could have set restrictions and avoided this situation:
http://manuals.info.apple.com/en_US/iPhone_iOS3.1_User_Guide.pdf#page146

Similar Messages

  • TS2834 Can anyone please please tell me how I can download Mac OS X 10.5 leopard. My old Mac is 10.4.11 and I can't find 10.5. Please help!!!!!

    I went to apple store and they told me that I can't buy Mac OS X 10.5 from the store and I should do it online, however I wasn't able to find 10.5 there was only 10.5.1 and others but no 10.5. Can someone please tell me where can I find or buy it.
    Thank you !

    Go to a site such as Amazon, or since you're using an Intel Mac, skip it and buy 10.6.
    (64720)

  • "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.

  • My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?

    My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music on my ipod to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?
    New itunes is trying to wipe the ipod. But have many many playlists (many hours making) which I want to save. Any help would be appreciated.

    If you want to just extract the playlists from your iPod, plug it in iTunes.  When it appears under devices, right->click on it and choose Export Playlists.  Save them to a location such as your desktop and them import them into your library once you have copied and imported all of your music back into it.
    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I just got the new 5s and when i downloaded my contacts from iCloud a lot of them are missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts

    i just got the new 5s and when i downloaded my contacts from iCloud a lot of them were missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • HT4009 my in-app purchase has not come through what can i do

    my in-app purchase has not come through what can i do

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS2446 Hello I have a customer Close iPhone 5S any cloud symbol purchased the device from one of my colleagues and the activation message please help me

    Hello I have a customer Close iPhone 5S any cloud symbol purchased the device from one of my colleagues and the activation message please help me
    <Personal Information Edited by Host>

    It's a bad idea to post your IMEI number and I've asked the Hosts to remove it.
    If the previous owner of the phone has set the Activation Lock in iCloud, only he can unlock it either by giving you the ID and password, or by removing it from his list of devices - details here:
    http://support.apple.com/kb/TS4515
    Without his unlocking it for you, you cannot use the phone.

  • I accidently deleted my icloud a/c and lost some of my important contacts , please help me in getting them back.

    I accidently deleted my icloud a/c and lost some of my important contacts , please help me in getting them back.

    Hey ashvinee,
    Sorry to hear you're having difficulty with your contacts. We have a few articles that could resolve your issue.
    I would start here:
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    Recovering iCloud or MobileMe data from iTunes backups for an iOS device
    http://support.apple.com/kb/TS4108
    This second article applies to you if:
    You want to recover your Contacts, Calendars, and Bookmarks from an iTunes iOS device backup made while using iCloud or MobileMe to update your Contacts, Calendars, and Bookmarks on your iOS device.
    You have created backups in iTunes, and you do not have or are unable to restore from an iCloud Backup. Learn more about how to restore from an iCloud Backup.
    You have lost data from the web, your iOS device, and all other synchronized clients, and you have no other usable backups to recover from.
    Cheers,
    David

  • Hi I have concern about my purchased , I don't know what can I do?

    Hi I have concern about my purchased , I don't know what can I do?

    well recomend to see if ur iPhone is under warranty.. but sounds like a hareware issue! you can try it but i dont think it would work but to see if its a software issue put device it Recover mode or known has DFU mode an force restore (you will lose all content on the iPhone) an install 6.1.3 fresh on it but to me sounds like a LCD & Digitizer problem might need a new Assembly...

  • I have an old account with purchased songs in it,however I have a new account now which does not allow me to listen to this purchased music.I have tried changing the password but to no avail.Please help

    The problem is I have an old account from an old I-pod which is now broken.Well the I-pod has been binned.I have a new i-pod and have a new user name.I have tried to access the songs i purchased yeateryear on my old device but and this  is a but .....The new account will not allow me to access these older purchased songs. I cannot listen to them or burn them onto a cd.It throws up my old account user name in a window with a password request to access this material.I have changed my password several times however I still cannot access these purchased songs.

    iPods (that are not iPod touch) are not directly linked to any "account."  They are associated with your iTunes library.  The account in iTunes is your Apple ID, which is used to purchase and download content from the iTunes Store.  It lets the iTunes Store know who you are when you sign in.
    Songs that are currently sold by the iTunes Store do not use DRM (copy protection).  However, songs purchased during the earlier days of the iTunes Store do use DRM.  If you have such songs that were purchased using a previous Apple ID (not your current Apple ID), you need to authorize your computer for that previous Apple ID.
    Find one of the songs that does not play due to this problem.  Right-click on it in any iTunes list, and select Get Info.  On the song's Info window Summary tab, look for Apple ID.  That is the Apple ID used to purchase this song.
    From the iTunes menu bar, under Store, select Authorize This Computer.  In the dialog window that appears, enter that Apple ID used to make the old song purchases (plus password).  Do not enter your current Apple ID and password.  Click Authorize.
    The computer is now authorized for BOTH your old Apple ID and your current Apple ID.

  • When recently syncing my iphone, itunes asked me something regarding transfering purchased items or something.. I foolishly didn't read it properly and now I can't get purchased songs from iTunes back on to my iPhone... Please help!!

    Hi,
    When recently syncing my iPhone a message came up regarding transferring purchases or something.. In haste I pressed the wrong reply.. My phone synced, but removed all of the songs I purchased on my iPhone. Although they are still on my iTunes and I can play them.. but they will not sync back to the iPhone what so ever.. I'm stressed out big time and can't believe I was such an idiot lol!! Had a look at a few forums.. But they seem to be about transffering from Iphone to Itunes...
    Please Help xxx

    At the AT&amp;T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
    I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
    I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
    If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
    I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs.

  • It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card.  Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.

  • I purchased i phone 5 from usa and now it's not working please help me out

    Due to the craze i have over i phone 5 i purchased it online through e bay, actually i need a cdma phone as its not avaliable in india i have ordered it online and i got it in june from then my problems started i am not able to use it, I contacted the seller but it's of no use, I contacted the sprint network people today and they said the phone is active and asked me to consult apple india so please help me sir doing me the favor,really out of my innocence i have purchased it.

    There is no CDMA network in India - it does not exist and is only in the US which is what the Sprint and Verizon phones are. 
    If you purchased a CDMA US phone, then it is very unlikley that it will ever work in India.  It definitely won't work on CDMA network as they don't exist in India - end of.
    Not sure if the CDMA iPhone 5 has a sim card tray - if so, then insert an Indian sim card into it and you then should be able to use the phone with an Indian carrier.  CDMA iPhone 5's should have sim card trays that are unlocked.  If so, the phone should work in India, but other than that, you may be saddled with a phone that you can't use.
    If you purchased it on e-bay, then it is buyer beware and go and file a claim with E-Bay for misselling and return the phone.
    Other than that, this is a public user forum and Apple will not here you here.
    You need to contact Apple directly.

  • The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.

    The download button as described on the HELP page doesn't appear on the page listing my purchase.
    The HELP instructions list that such a button must be clicked to down load an item.
    I have made 3 purchases of the same song in an attempt to download it.
    Only one of those purchases appears on the page that list purchases available to down load.
    I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
    Is there some secret to downloading a purchase or causing the down load button to appear?

    Hello L Swarz,
    Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
    I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have updated my ipad and cant see my purchased books in iBook. What can I do?

    I have updated my ipad and cant see my purchased books in iBook.  Actually I couldnt open de iBook.What can I do?

    Hi, Izabel Salvador. 
    If you are experiencing issues with not being able to open the iBooks application, here is an article that will help you troubleshoot this issue. 
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702
    If you are wanting to access your prior purchases, here is an article that will walk you through that process. 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Cheers,
    Jason H. 

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