My app store it's not responding

what it's wrong with the app store

What is it doing exactly? If I just did what mine just did. Which show nothing but a grey screen after hitting the App Store icon. Do a restore, It will fix it. It fixed mine.

Similar Messages

TextEdit, App Store, Preview do not respond to clicking or keyboard shortcuts

Late 2013 Macbook Pro Retina running Mavericks 10.9.4 with all software updated.
A couple of days ago, I opened an image up in Preview only to find that the application would not respond to any clicks or keyboard shortcuts I made. If I were to hover over an icon on the top bar, it would recognize that I was doing that, but not do anything if I clicked on it. Ultimately, the only way to close the program to perform a force quit with Cmd-Opt-Shift-Esc or right-click on the dock and go to "Quit". It does not show up as not responding in the Force Quite menu, and the problem does not go away if I reboot the computer.
I've also experienced the problem in two other apps to date - the App Store and TextEdit. Both will act like they're perfectly okay until I actually go to click on something, in which case they won't respond at all. There's no spinning pinwheel or freezing - it just acts like nothing is happening. (For example, if I launch the App Store from my browser directly to an app page, the "Download" or "Purchase" button will highlight when you hover over it but cannot be pressed. I have launched it from Finder, as well, so it's not that contributing to it.)
These are the only apps I've noticed that are doing it, but they're all Apple apps. In contrast, Finder, iTunes, and Safari work as well as ever. Any help would be much appreciated.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

App Store and others Not Responding in Mountain Lion

Since updating to Mountain Lion - from what was a clean and fine Lion system - I can no longer access the App Store, the Security and Prvacy tab of System Preferences (and ONLY that panel) plus other native Apple apps fail like trying to edit a contact in Address Book.
All end in a 'Not Responding' and thus a force quit.
Other apps basically work. Mail - for example - works until I try and copy and paste an email address when thr spinning parasol takes over.
So far - for me - Mountain Lion is proving a disaster and I am hoping this is a some simple setting buried deep somewhere that is just not right.
Can anyone give me any clues where to look before I throw my MacBook pro into the fishpond out of sheer frustration! ?

Andy,
Sorry this is so long...just trying to help and support your efforts. I for one am not convinced your install was damaged (because of my experience below!) but it COULD be. I think mende1's suggestions were a good start.
Not knowing what MBP model and previous OS you have it's difficult to say at this point exactly WHAT the issue is with your upgrade. I have heard the upgrades to Lion and Mtn Lion from anything previous can be problematic, depending on various things and/or how it is done. But usually, the older the MBP model and OS are (or any other Mac for that matter, assuming it CAN be upgraded of course), the more issues there can be.
However, I CAN tell you that I JUST discovered TWO significant bugs in the SysPrefs on a BRAND NEW MBP 2.6Hz, Mid-2012 I received last week, with pre-installed Mnt Lion 10.8 and NO other non-native software installed yet. And sure enough...I JUST returned from the Apple Store where I was able to reproduce the bugs on ALL their computer models, ALL of which were using the 10.8 OS (...and which I am about to report to Apple, but only AFTER replying here first, as I had intended and wanted to do last night, except that I FIRST needed to confirm if they were reproducible and legit at the store, which they are). So you may have discovered additional new bugs (or not), but obviously you won't know until or unless you do additional testing (ugh - I know!).
I would say your issues are a possible combo of the age of your MBP, the upgrade, and POSSIBLY other bugs in 10.8 that are as yet unknown. Only additional testing and time will tell for sure. At the very least I would back everything up, do a complete wipe via Disk Utility (for good measure) and reinstall 10.8 clean to help rule out possible "upgrade" issues (ie, over a previous OS), then go from there.
I also miss the good ol' DVD days as well and am not a fan of the new install paradigm with much less control over various parameters. Not to mention the fact is REQUIRES an internet connection. But here we are. (What if I'm in the middle of Borneo when my Mac goes down without an internet connection??! LOL...but seriously.)
Regardless, and for what it's worth, here are the two new SysPref bugs I just discovered in 10.8 and was able to confirm at the Apple Store. As far as I know they are as yet unknown and do not appear anywhere else on this forum. Furthermore, the functions described below work perfectly in 10.6.X and 10.7.X OS (I have another Mid-2007 MBP with 10.6.8 and a 2011 iMac running 10.7.4 for comparison).
Bug 1- Desktop OS contextual menu does not function properly under certain circumstances. Right-click on desktop and select Change Desktop Background. If you're lucky the Desktop & Screen Saver dialogue window opens. If it DOES, quit and repeat. The second time it will NOT open - despite the fact SysPrefs actually IS activated (ie, upon the second attempt, assuming it opened the first time and you quit/closed it, the SysPrefs icon bounces in the dock and displays the white orb beneath - indicating it is active - however, the Desktop & Screen Saver dialogue window DOES NOT OPEN/APPEAR). In other words, it is open but HIDDEN (bug no.1).
At this point, repeat the selection above again OR...Command-Tab over to the open but hidden SysPrefs icon and voila - the Desktop & Screen Saver dialogue window finally APPEARS. Now, quit SysPrefs, and repeat the selection above a THIRD time. Again, the SysPrefs icon bounces but nothing appears. Repeat the selection above again OR Command-Tab over to it's icon and voila - the Desktop & Screen Saver dialogue window now APPEARS.
Needless to say, the Desktop & Screen Saver dialogue window should ALWAYS open immediately (using the right-click contextual menu selection process above) the FIRST and every time thereafter. But it doesn't in 10.8. Also note that ONLY THE FIRST TIME this is attempted AFTER Restarting the computer OR logging out/in will the Desktop & Screen Saver dialogue window appear. Thereafter, it will not - as described above.
Bug 2 - Added folders to the Desktop & Screen Saver dialogue window do not stay put. Open the SysPrefs Desktop & Screen Saver dialogue window (opening process doesn't matter) and ADD at least 2-3 other folders to the Folder section below using the + button (regardless of whether or not they contain pictures, for demonstration purposes only). This function obviously allows one to specify NUMEROUS OTHER folders that contain pictures to be used as possible desktop backgrounds, in addition to the default Pictures folder that is there, and the default pics Apple provides above. Now, note the LAST folder that is added to the group of folders (regardless of how many were added) that now appear under Folders. Close/quit SysPrefs. Re-open the Desktop & Screen Savers window again and note that only the LAST folder that was added now resides under Folders and all others, except the defaults, have disappeared (bug no.2).
Not sure if this will be much help Andy but wanted you to know you are not alone and it may not all be you! So much more to say but good luck getting this resolved. It took me forever to figure this out and the full story is so much longer, but I will spare you the boring details. Suffice to say, only trial and error will get you closer to an answer, as frustrating that process can be, but I would start with a clean install and take it from there (despite the transition hassle that route obviously presents - argh!). Hang in there and please let me/us know how it goes.

HT2693 App Store refund - Developer not responding to contact

I purchased the Countdown App from the App store and then the upgrade to allow the syncing of events between devices.
The syncing doesn't work, I've contacted the developer twice over the space of a month and he isn't responding, should I initiate a charge back on my credit card?

Just sent this to Apple Support:
I purchased the App Countdown from the developer IAM Web Services, I then purchased the in app add on (£1.99) to allow syncing between devices which doesn't function.
I have twice contacted IAM Web Services for assistance this month and on both occasions been ignored, no replies whatsoever.
I'm at the point where I think I should instigate a charge back via my credit card company unless you have an alternative solution.

App Store explorer tab not responding

it just says loading.....

I'm having the same problem. It's happening with both my iPhone 6 and iPad 2, which are set up against the same (my) Apple ID. My wife and daughter have separate Apple IDs and their devices don't have this problem. I know it worked when I upgraded to iOS 8, which was more or less the day it was released. Something has been broken since then.

TS1702 Has 2 app update but is not responding

Has 2 app update but is not responding which click.

If you are seeing a blank page in the Updates Tab of the App Store it is a problem that many other users are reporting as well. It is a problem that has to be fixed by Apple. You will just have to wait until they fix it.

The application called VirusScan that comes preloaded on the macbook will no longer open, claiming that it is corrupt and that I must reinstall it. After looking in the app store it does not appear that said application is available for re-downloading.

The application called VirusScan that comes preloaded on the macbook will no longer open, claiming that it is corrupt and that I must reinstall it. After looking in the app store it does not appear that said application is available for re-downloading. Is there a special, non-app store place where I am to go for this?
Also, I installed MacKeeper about two-three months ago and am questioning its performance. Looking for input as to whether or not this application helps or hinders my system.

I'll back up Csound on the MacKeeper thing. In fact, I actually wrote the following about it:
http://www.reedcorner.net/news.php/?p=245
Remove is ASAP. Do not use the provided uninstalled, as there are widespread reports of pop-ups advertising MacKeeper on your system after incompletely removing it. Try this:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
As for VirusScan, Barney is right on the money that it does not come preinstalled on any Mac shipped new from Apple. However you have gotten it, your best bet is removing it. See my Mac Malware Guide for more information that will help you understand and avoid Mac malware without relying on anti-virus software.
http://www.reedcorner.net/guides/macvirus
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?

I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?

Its possible the App is not available in the Canadian store if the link doesn't work for you.
https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Can't Search in Mac App Store & Can't Not Open Menu In Mac App Store

today, I wanna update some software, when i bring up the Mac App Store, it will not let me click in the Search box. Also, when I click on "Categories" "Update", etc. at the top of the page, they will highlight but not go to those pages.
Help, i use Lion 10.7.5 and other operator such as click folder is correct .
Hardware: Mac mini 2011 ，OS:Mac OS X 10.7.5

Just spoke with AppleCare -- turns App Store issue was their problem. It's been resolved and now works correctly. We're still working on the issue of all my mail disappearing.

App Store Search is not working in ipad3

App store searching is not working in ipad3. It's displaying blank page.I connected to itune and restored. But still it problem is persisting. Please suggest anyone.

Did you switch between iPad Apps and iPhone Apps while searching?
Is the spelling correct? Is ithe app available in your country?

HT1689 Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support but I don't think that you will be able to use it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you don't have a credit card then are iTunes gift cards available in your country ? They are not available in all countries and they are country-specific (they can only be used in their country of issue), so you won't be able to use those from another country.

How do you use passbook? Finally got the app to connect to App Store. Does not seem to allow me to add anything.

How do you use passbook? Finally got the app to connect to App Store. Does not seem to allow me to add anything.

http://support.apple.com/kb/HT5483
Use this

You can't open the application "AcroExt.app" because it is not responding.

I'm getting this error message every time I try to open a PDF from Finder:
You can’t open the application “AcroExt.app” because it is not responding.
I'm running Yosemite 10.10.2 and Acrobat Pro 11.0.10. In fact, it seems like it started right after I installed the 10.10.2 update.
If I open Acrobat and then open the PDF file from the File > Open menu within Acrobat the PDF will open, but if I try opening it from Finder I get the above error.
Any ideas how I can fix this?
Thanks for whatever tips you can provide.

Hi,
I have been experiencing the same issur.
This is not a fix, but rather a workaround. Keep the Adobe Acrobat application open all the time. You should be able to double-click the pdf document from the finder and open it.

After installing ios6 I now have app downloads stuck in waiting mode. I went to down in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

After installing ios6 I now have app downloads stuck in waiting mode. I went to downloads in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

Try downloading in iTune (computer) and sync to iPad.

My app store it's not responding

Similar Messages

Maybe you are looking for