My Bravia 32w674a got a 5 inches dark area at the top of the screen

 Please help. |Any suggestion regarding my TV who got a 5 inches dark area at the top of the screen.

Hello Joshteen, thank you for your message. Welcome to SONY Community!
How to reset the television to the original factory settings:
 https://us.en.kb.sony.com/app/answers/detail/a_id/42994
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific.
Due to proximity, they are in a better position to respond to your questions or concerns.
 

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