My canon IX6520 printer print cartridge doesn't return to the middle

printer cartridge won't return to the middle and when I press the on off switch it makes kind of a roaring noise
help! canon PIXMA IX 6520, printer is only about a year old.

Hello @jkjk2000 , welcome to the forums!
I read about the carriage not moving in your Deskjet F2180 when you open the carriage access door.
I would recommend trying the steps in this guide to hopefully help correct this issue for you!
'The print cartridge cradle cannot move' Error Message Displays on the Computer
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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