My CC desktop app does not respond, running on OSX 10.9.4.

I have tried re-installing after using CC cleaner tool but the issue remains the same.
I've been unable to download updates or new softwares, which has resulted in issues across my CC and CS6 softwares which have now been uninstalled. I am in a bit of a rush to get this resolved so I can get back to work.
Any advice will be much appreciated.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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My creative cloud desktop app does not show the programmes installed

My creative cloud desktop app does not show the programmes installed so I cant update lightroom or any other programme, have unistalled and reinstalled but no change

Hi Roni-
If you updated the desktop installer and the screen is blank: try this:
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
(help finding hidden files on mac:http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.)

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Trying to use the Creative Cloud Desktop app to manage my Adobe Audition Files. The entire folder structure syncs, but individual files keep failing. The desktop app does not show any useful messages, but I found this error in the CoreSync.log file.
ERROR: Copying file: {"cause":"infected_asset","message":"In the file 'Track 1_004.wav' the signature 'null' has been found"}
This same error goes for pretty much all my files. Now if I take the same exact file and use the web uploader, it succeeds with no issues. My other computers will download the file, and my original computer does not download any duplicates. I tried Adobe's support chat but that was a joke. They said there is no technical support for the Cloud Desktop App and that I need to go to the forums.
Anyone have any idea what's causing this error?

Hi Kendr1ck,
I wondered if it was related to the files being used when you were attempting to sync them. Were the files you were having difficult with open in Audition at the time? Do they still fail with Audition closed?
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My Creative Cloud desktop app does not display any means of signing in to my account. What would be the reason?

Creative Cloud desktop app does not display any means of signing in to my account. What would be the reason

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
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or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

CC Desktop app does not populate with apps, just an empty window. I have reinstalled with no luck.

Unable to download any CC content since the CC desktop app does not show any available. The app worked for a while and I did download some programs but now it isn't working at all. Is there a fix for this or another way to download apps, specifically Encore?

Hi there, are you still experiencing this problem with the crossword app? From your post I'm assuming that it is an intermittent problem and the app prints OK some days but not on others? Is that correct?
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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It can be that the library path, or files, are corrupted. What happens if you set a different path to save the library?

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Greetings.
I am using a brand new Perl Flip 8230 (black), along with the new software (the CD has a timestamp of 2008.12.18, well after the last update of 2008.11.17).
When I install the software, it claims to be the 4.7 version, but I am having quite a few issues with it. First of all, while all the drivers install nicely, and the phone is recognized by the connection software, I am unable to *properly* launch the Desktop Manager.
An inital launch (click on icon) of the Desktop Manager causes it to appear in the Task Manager, but it never ends up showing up on the screen. I even tried waiting for 1/2 hr, no dice. A second attempt at launching (without shutting down the process first) does cause it to appear, but it ends up completely unresponsive. There is still only one executable in the Task Manager (the second attempt did not launch a second copy), but what exists on the screen does not respond to any actions.
The window that appears is almost completely blank - the dark grey background-image is visible, but pretty well no other text or icons of any kind exist aside from a large "Menu" at the upper left, which is also nonresponsive. As well, trying to close the window by using the red X at the upper right is completely unsuccessful. In order to close the program, I need to go to the task manager, find the process, and "End Process Tree". Nothing else works.
Finally, the window that does appear also has a version number at the bottom in tiny text - version 4.5 of the desktop manager. HUH?!
I tried to install a downloaded version of 4.7 (in case there was a mix-up at the factory), but it claimed that a newer copy of the software was installed. Somehow "4.7" is older than "4.5". Strange, that. Selecting the "desktopmgr.exe" file to run in compatibility mode as plain old "XP" also does not work.
I tried to repair the installation, no dice. I have now uninstalled the software in preparation of using the 4.7 version straight from the Blackberry website. I will report back on how well that works.
As a final note, I am running Windows XP 64-bit, with the latest service pack (SP2) and all the latest patches and updates (SP3 does not exist for XP 64-bit). I cannot install the software on a 32-bit version of XP because I do not have XP 32-bit on any of my computers. Nor do I have Vista (either 32-bit or 64-bit). I have Linux (5 computers), OpenBSD (3 computers), OpenSolaris (1 computer), Windows 2003 64-bit (2 servers), Windows 2008 64-bit (1 test machine) and several other experimental platforms (HaikuOS, BeOS, etc.), but no XP 32-bit. Sorry.
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An installation of the downloaded 4.7 software did not function; all symptoms were idential to the version supplied on CD.
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http://www.apple.com/support/itunes/contact/
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Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
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1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
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BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

My Creative Cloud Desktop App is not responding

On Mac OS X 10.9.4
So this is what happened:
Creative cloud desktop was originally not syncing, so I tried logging out and back in.
Desktop app froze and wouldn't let me access the app. Activity monitor listed it as "not responding". Tried force quit and reopen, same problem.
Tried restarting machine, no effect. Tried to uninstall, uninstaller is stuck on "not responding".
Not sure where to go from here.
Any help would be appreciated!
Thanks

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Can't be. Please help!

I am afraid this is NOT the case with me.
I am not trying to install Muse.
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When I click LR5.3 on my desktop program does not respond

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Hi Balshir,
Welcome to Adobe Forum,
I am highlighting the solution provided in Forum,
While installing Lightroom 5 through the Creative Cloud desktop application or updating to Lightroom 5.3 you may receive the error message, "There was a problem installing Lightroom 5." Please see Error: "There was a problem installing Lightroom 5" installing Lightroom 5.3 for additional details. For information on how to change the language setting of the Creative Cloud desktop application please see Adjust the install language | Creative Cloud applications | CCM.
Incase the issue is still not resolved, please contact Adobe Support at http://www.adobe.com/in/company/contact.html
Kind Regards,
Rajshree

My Creative Cloud desktop app does not show any information anymore

It used to list all my apps and give me the option to update when applicable. Now it just shows Help, Open as Window and Quit Creative Cloud

Hi Roni-
If you updated the desktop installer and the screen is blank: try this:
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
(help finding hidden files on mac:http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.)

Socket problem with reading/writing - server app does not respond.

Hello everyone,
I'm having a strange problem with my application. In short: the goal of the program is to communicate between client and server (which includes exchange of messages and a binary file). The problem is, when I'm beginning to write to a stream on client side, server acts, like it's not listening. I'd appreciate your help and advice. Here I'm including the source:
The server:
import java.io.IOException;
import java.net.ServerSocket;
public class Server
    public static void main(String[] args)
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        try
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                ClientThread klient = new ClientThread(serwer.accept());
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                Thread t = new Thread(klient);
                t.start();
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            System.out.print("An I/O exception occured: ");
            e.printStackTrace();
}ClientThread:
import java.io.BufferedInputStream;
import java.io.BufferedOutputStream;
import java.io.ByteArrayOutputStream;
import java.io.FileOutputStream;
import java.io.IOException;
import java.io.OutputStream;
import java.net.Socket;
import java.net.SocketException;
public class ClientThread implements Runnable
    private Socket socket;
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    private BufferedOutputStream streamOut;
    private StringBuffer filePath;
    ClientThread(Socket socket)
            this.socket = socket;
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        try
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             this.streamOut = new BufferedOutputStream(socket.getOutputStream());
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            filePath = new StringBuffer();
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            while((input = streamIn.read()) != -1)
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                 filePath.append((char)input);
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              bufferingArray.close();
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        catch (IOException e)
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            e.printStackTrace();
    public void CloseStream()
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            this.streamOut.close();
            this.streamIn.close();
            this.socket.close();
        catch (IOException e)
            System.out.print("An I/O exception occured:");
            e.printStackTrace();
}The client:
import java.io.*;
public class Client
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          int size;
          int input;
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          StringBuffer fileName;
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        fileName = new StringBuffer(filePath.substring(filePath.lastIndexOf("\\") + 1));
        System.out.println("Name of the file: " + fileName);
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        ByteArrayOutputStream bufferingArray = new ByteArrayOutputStream();
          while((input = fileStream.read()) != -1)
               bufferingArray.write(input);
          bufferingArray.close();
        FileOutputStream outputFileStream1 = new FileOutputStream("file_copy1.wav");
          outputFileStream1.write(bufferingArray.toByteArray(), 0, bufferingArray.toByteArray().length);
          outputFileStream1.close();
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          for (int i = 0; i < array.length; ++i)
               connection.streamOut.write(array);
          response = connection.ReceiveMessage();
System.out.println("Server responded -> " + response);
connection.CloseStream();
Connect class:import java.io.*;
import java.net.Socket;
import java.net.UnknownHostException;
public class Connect
public Socket socket;
public BufferedInputStream streamIn;
public BufferedOutputStream streamOut;
Connect(String host, Integer port)
try
this.socket = new Socket(host, port);
this.streamIn = new BufferedInputStream(this.socket.getInputStream());
this.streamOut = new BufferedOutputStream(this.socket.getOutputStream());
catch (UnknownHostException e)
System.err.print("The Host you have specified is not valid.");
e.getStackTrace();
System.exit(1);
catch (IOException e)
System.err.print("An I/O exception occured.");
e.getStackTrace();
System.exit(1);
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this.streamOut.write(text.getBytes());
System.out.println("Message send.");
public void SendBytes(byte[] array) throws IOException
     this.streamOut.write(array, 0, array.length);
public String ReceiveMessage() throws IOException
     StringBuffer elo = new StringBuffer();
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          elo.append((char)input);
     return elo.toString();
public void CloseStream()
try
this.streamOut.close();
this.streamIn.close();
this.socket.close();
catch (IOException e)
System.err.print("An I/O exception occured: ");
e.printStackTrace();

The problem that was solved here was a different problem actually, concerning different source code, in which the solution I offered above doesn't arise. The solution I offered here applied to the source code you posted here.

My CC desktop app does not respond, running on OSX 10.9.4.

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