My computer got wet with water, the light of the charger turns on orange when it is plugged and the computer turns on but the screen remains black. What should I do?

what should I do?

Take it in for assessment:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action

Similar Messages

  • Hi! My iMac turns on, but my screen is black, what do I  do? Is there a light that's dim or off? Thanks!

    Hi! My iMac turns on but the screen is black.  I hear it on.  Is there a light dimmer?
    What can I do? Thanks!!

    Time to take it to the Apple Store or AASP to be professionaly diagnosed.

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    I just updated my I pad 2 programs, now my screen is black. What should I do?

    Try reset iPad
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    Note: Data will not be affected.

  • Beeping noises of the same pitch and the screen remains black

    My laptop is making consistent beeping noises of the same pitch and the screen remains black, what can I do to fix it?

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  • My computer is saying that I am not in the US and so I am unable to view shows, Youtube, etc. I've gone under the location settings and put US several times but nothing has worked. What should I do?

    My computer is saying that I am not in the US and so I am unable to view shows, Youtube, etc. I've gone under the location settings and put US several times but nothing has worked. What should I do?

    It may not be your computer telling you this, it is probably the company providing the shows to you over the Internet. If that is the case, no setting on your computer can change it because the media company is going by your network address (IP address), which is where your Internet modem (cable or DSL) connects to the outside Internet. If the location of your Internet connection appears to be outside the US (even if it is mistake), media companies that distribute shows under contracts with geographical restrictions may lock you out.
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  • When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David

    When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David

    Hello DJJOC,
    Thanks for using Apple Support Communities.
    To start troubleshooting this issue where your iMac's screen will not illuminate, please reset your SMC by following the information outlined below.
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Note: For Intel-based Xserve computers that are not responding, you can shut down locally, or by using remote commands, or by pressing and holding the power button for five seconds.
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    Take care,
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  • While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod touch won't turn on. I have tried plugging it in to charge, but and the screen remains black. I have tried restarting/resetting it to no avail. I would really appreciate your help. Thank you.

    My iPod touch won't turn on. I have tried plugging it in to charge, but and the screen remains black. I have tried restarting/resetting it to no avail. I would really appreciate your help. Thank you.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Our brand new quad core imac will not start up.  We hear a drive and fan noise but the screen remains black. Any suggestions?

    The computer shut down on its own while we were gone and will not start up again.  When we press the power button we hear drive and fan noises but no chime and the screen remains black.  Any suggestions?

    A pretty common thing for computers that have been shipped is a RAM chip becoming dislodged just enough to cause what you are describing. Try re-seating your RAM chips. Basically just pull them out and push them back in. Take a look at this article if you need some direction on this: http://support.apple.com/kb/HT1423

  • My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
    Message was edited by: michael08081

  • IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

    IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

    It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

  • My iphone 4 fell in the toilet 4 days ago and it's been drying in rice since.  now when i plug it in, the screen remains black  but it will vibrate.  is this a good sign or is all hope lost for getting it to work again?

    My iphone 4 fell in the toilet 4 days ago and has been drying in rice ever since.  I tried plugging it in today and the screen remained black but it did vibrate when i switched it to vibrate.  Is that a good sign?  Or should I just give up hope already?

    well good sign or good sign maybe a strong word
    it mean that not all of the device have been damaged by the fluid
    but it does not really mean that the screen will ever work again
    when drying in rice make sure you don't
    1 conceal it so the vapor can't escape or it will not dry enough
    2 make sure to leave in on a heating source like a heated floor or radiator to speed up the proccess of the vaporising

  • My iphone died and when I plugged it back in to charge it when it powered on the screen remained black.  I can hear when I receive a text and a hear siri.  I have tried holding down the sleep and home button

    My iphone died & I plugged it back in to charge when it powered on the screen remained black.  I can hear when I receive a text and siri.  I have tried holding down the sleep and home button and restoring in itunes neither worked.  The screen on the phone is cracked but has been working fine until now.  Please help!!!

    Here's how to perform the restore:
    HT1414
    If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore.  Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
    Just in case, if you need to recover (restore fails), here's how.  Note you may have to try to get into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • Caps blicks continously and the screen remains black.

    When I turn on my laptop, the screen remains black and only the Caps lock LED blicks continously. Please help me solve this problem.

    See these related kb articles:
    Power On Self-Test Beep Definition - Part 2
    Intel-based Mac Power On Self Test RAM error beeps

  • My iphone 4s is charged and I can tell that its on but my screen remains black. Are there any tips that can help before taking it in to the apple store?

    I've already tried turning it on and off as well as pressing the sleep/wake and home button together to restart but nothing has happened :/
    This is also the second time its happened to my phone as well, the first time it miraculously turned on by itself after an hour

    Hi katherian!
    I have an article here that can help you troubleshoot this issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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