My dock would not appear. No change after a restart. After force quitting applications in order to log out all I have now is my account desktop picture and a cursur that moves okay but no icons.

My dock would not appear. Checked preferences, they seemed to be locked. No change after a restart. Tried logging out of account, had to force quit several applications. Now all I have is the account desktop picture and a cusur that works okay. nothing else is on the desktop now. How do I restore?

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

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Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more. I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more.
I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not shutting down Kaspersky. Help Please!!

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more.
I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not shutting down Kaspersky. Help Please!!

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Dock does not appear

I am having problems with the dock on my iMac. The dock does not appear and the display freezes continually. Any help?

If you have Parallels installed and have updated to 10.6.8, there is a know conflict involving the dock behavior. The solution is to update Parallels to the latest version.
http://kb.parallels.com/en/111541
Regards,
Captfred

I have installed Angry Birds Seasons HD on my iPad. It has installed, but another icon with a full blue bar with 'installing' written below is displayed. It's not even being deleted... HELP!

I have installed Angry Birds Seasons HD on my iPad. It has installed, but another icon with a full blue bar with 'installing' written below is displayed. It's not even being deleted... HELP!

Repeating your question in the post doesn't fully explain what the problem is. Are you saying that you installed the game and it is trying to install again?
Without knowing anymore than why you have posted ..... try rebooting the iPad and see if the installing resumes, the download disappears .....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Mac screen has white and yellow bars on start up but no icons?

I have a 27" Mac Desk Top computer recently upgraded to Yosimite.
On starting up the screen appears white with yellow columns but no icons or dock appears?
Can I fix this myself?

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks
You can also try resetting the PRAM.
Reset NVRAM/PRAM

Some of my contact names are not appearing when they text message me. They are just showing up as their numbers. I have them saved in my phone so i am not really sure why their names aren't showing up when they message me?

some of my contact names are not appearing when they text message me. They are just showing up as their numbers. I have them saved in my phone so i am not really sure why their names aren't showing up when they message me?

I have this identical problem. For a while my group texts didnt show up on my ipad. Then one day they did, maybe everyone in the group started using the same os version or something. Ever since my first reply to the group there have been complaints of multiple threads. I can not find a pattern for when my group text's decide they want to create a new thread. (it doesnt happen every time) Everyone in the group has deleted the thread, we've all toggled imessage on/off etc. There still hasn't been a solution.
Any help would be appreciated.
Thanks

I bought Numbers because my Excel files would not work with Mavericks. How can I import a non-functioning Excel file into numbers? (As of now, the file NAME transfers but data is not.) but

I bought Numbers because my Excel files would not work with Mavericks. How can I import a non-functioning Excel file into numbers? (As of now, the file NAME transfers but data does not.)

HI Dave,
I'm surprised you get no message when you attempt opening the Excel document in Numbers.
I'm assuming Numbers 3.1, since you are running Mavericks.
Does the Numbers file that opens show any content?
Does it contain a table?
How large?
Does it contain more than one tab (indicating more than one sheet)?
Do those other tabs contain a table?
Have you checked those tables for data content?
There have been cases in the past of imported documents opening with white text on a white background, giving the appearance of containing nothing. Check for this by selecting a block of cells, then applying a Fill colour or a Text colour using the Format button (paintbrush).
I'd also suggest attempting to open the Excel files using LibreOffice, which can be downloaded from the linked website.
Regards,
Barry

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears. I have tried connecting the iP

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?

You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

TS1363 Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Which OS are you using?
In the meantime, research your problem in Knowledge Base.

My iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first.

my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.

Try 1 step at a time and do a backup, if no joy then do the next step:
1. Switching off your anti-virus and firewall.
2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup

I had to restore my iPhone 4 and now all my pictures are gone. I don't have them backed up to my laptop, and I thought that they automatically backed up to iCloud but I'm not sure. I had a lot of pictures that i desperately want to get back PLEASE HELP

I had to restore my iPhone 4 and now all my pictures are gone. I don't have them backed up to my laptop, and I thought that they automatically backed up to iCloud but I'm not sure. I had a lot of pictures that i desperately want to get back PLEASE HELP

You should be importing pics to your computer regularly as you would with any digital camera. Nothing should only be on your iphone. You should keep everything on your computer.
If you have failed to do this, then they are gone.
You can try restoring from backup.

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

Hi Spam_Valley,
I understand that you are having issues with your music displaying correctly. This may be an issues with the metadata stored within that song, and iTunes interpretation of that info.
We may need to repair this. See the following resources for information:
iTunes 10 for Windows: If song titles don’t appear correctly
http://support.apple.com/kb/PH1468
Fixing Incorrect Song or Album Listings in iTunes
http://support.apple.com/kb/TA24677
Thanks,
Matt M.

My dock would not appear. No change after a restart. After force quitting applications in order to log out all I have now is my account desktop picture and a cursur that moves okay but no icons.

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