My hp probook computer(win 7, 64 bit) will not communicate with my photosmart c 6180 printer
HELP! My hp probook computer(win 7, 64 bit) will not communicate (wireless) with my photosmart c 6180 printer. I did have this problem about 6 months ago, and here it is again! I have uninstalled my printer driver,then reinstalled, turned off, and turned on all three , computer, printer, and router (verizon). I tried the link that uses scan doc to determine the problem, but that too cannot find my printer. Also reinstalled the WEP in my printer. Does anyone have any suggestions?
Hey there @kickbk00 , Welcome to the HP Community
I saw your post about the wireless communication issues your Photosmart C6180 is having when connecting to your computer. I understand you have tried recycling the network devices, and uninstalled and reinstalled the printer to no avail.
I would next suggest this troubleshooting guide below. Click the link and select your OS, Wireless Network, and "Solution two: Manually resolve the issue" and follow the steps in order:
'Printer Not Found' Error Message Displays for the HP Photosmart C6100, C7100, and Officejet Pro L77...
I hope the printer communicates with the computer afterwards and connects successfully!
Please get back to me with the results!
R a i n b o w 7000I work on behalf of HP
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Sunshyn2005 - I work on behalf of HP -
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