My iBook G4 does not start or boot. The screen does not light and the start up chime does not sound. What should I do? Please help.

But I think it still works since I hear noises inside the machine and the caps lock still lights up. It just won't start.

Hi, Toby. Welcome to Apple Support Communities.
Have you tried resetting the PMU?
http://support.apple.com/kb/HT1431?viewlocale=en_US
This is the first troubleshooting measure an Apple Authorized Service Provider would try.

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My phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

I should mention, it was on low power as I was using it.

Okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden

I have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks

i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks

If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

My I Phone 4 keeps putting me on hold or mute or hanging up on me from my face touching the screen. returned one phone and now my replacement is doing the same thing. this is crazy. my iphone 3 didn't do this!

My I Phone 4 keeps putting me on hold or mute or hanging up on me from my face touching the screen. returned one phone and now my replacement is doing the same thing. this is crazy. my iphone 3 didn't do this! the screen is suppose to turn black when it is near my ear so that you can not do this and then turn on again when you pull it away. This phone is not doing this.

Are you using a case around your phone? If yes, did you make sure the proximity sensor is not covered?
Try without the cover to make sure the sensor is working.
A protection film on your screen can also cover the sensor and result in a dysfunction of the sensor.

(Mountain Lion) suddenly the screen turns black, and I have to use the switch to turn it on. And, the screen turns to zoom, and the only way to turn to normal is to close the window and start all over again?

(Mountain Lion) suddenly the screen turns black, and I have to use the on/off switch to turn it on. And, the screen turns to zoom, and the only way to return to normal is to close the window and start all over again?

Does the screen go black while you are using the machine? ...or after it has sat idle for a bit?
If it happens while you're using the machine, check to see if a hot corner has been set for sleep. You can do that here: System Preferences > Desktop & Screen Saver > Screen Saver and click the button labelled "Hot Corners..." in the lower right.
If it happens after a bit of idle time, that's normal sleep behavior. The delay can be adjusyed here: System Preferences > Energy Saver.
In either case, pressing any key on the keyboard should bring it out of sleep.
Re zooming -
If this happens while in Safari, and you are using an Apple Magic Mouse, a default setting applicable to it is that a soft double-tap on the mouse will zoom the Safari window. A second double-tap will bring it back.
If it is the entire screen that is zooming, Control plus scroll gesture on the mouse will zoom the whole screen. Repeat with the opposite scroll gesture to bring it back.

To whom it may concern Hi my name is Silvana Pires,I purchased an I Phone 4 S Model A 1387 EMC 2430 SCC.ID DCG E 2430 AIC.579 C-E 243 A in California one year ago,Unfortunately its Not working well the screen is getting black,and the phone is in goo

To whom it may concern
Hi my name is Silvana Pires,I purchased an I Phone 4 S Model A 1387 EMC 2430 SCC.ID DCG E
2430 AIC.579 C-E 243 A in California one year ago,Unfortunately its Not working well the screen is getting black,and the phone is in good shape I can prove it,the Apple support in Brazil doenst work like in USA.
I look forward to your reply and a resolution of this problem.
Thank you very much!!!

You are welcome. I'm glad you got it back up.
(1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
(2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
(3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
(4) Add some SARE rules:
Visit http://www.rulesemporium.com/rules.htm and download the following rules:
70sareadult.cf
70saregenlsubj0.cf
70sareheader0.cf
70sarehtml0.cf
70sareobfu0.cf
70sareoem.cf
70sarespoof.cf
70sarestocks.cf
70sareunsub.cf
72sare_redirectpost
Visit http://www.rulesemporium.com/other-rules.htm and download the following rules:
backhair.cf
bogus-virus-warnings.cf
chickenpox.cf
weeds.cf
Copy these rules to /etc/mail/spamassassin/
Then stop and restart mail services.
There are other things you can do, and you'll find differing opinions about such things. In general, I think implementing the "Frontline spam defense for Mac OS X Server" and adding the SARE rules will help a lot. Good luck!

I just got my first ipad. When I turn it on, the screeen briefly flashes on "lock" icon on the screen, then nothing happens and the screen goes black. how do I get started?????

I just got my first ipad. When I turn it on, it briefly shows a start up screen with a "lock" icon then goes black. how to i get started????

I resently purchased an ipad and i think i could help. Does it look like a plug and itunes? Thats what came up on mine. Try pluging it into your laptop and go on itunes. They say the new ipad with ios5, you dont need your computer, then i cant help you there. But go to an apple store they are very helpful. They helped me recently and they are very nice. They could help anyone, from old people, to youngsters like myself. I hope i helped you. I tried my best :)......keep in mind, im only 12
P.s. i purchased my ipad before ios 5

TS1441 why does my ipod keep showing the itunes thing after I restored it three time what should I do please help!

I need help why does my ipod keep saying connect to itunes,I have already restored it 7 times what to do now.HELP ME!

If the restores were successful, that is completed all steps without errors then:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

, The screen shows quicktime logo and despite pressing done it is not reverting back

My Itunes app is stuck on my phone after accessing a podacast. i am unable to get out of it. The screen shows quicktime logo and despite pressing on the done button nothing happens. I can close the Itunes app, but the minute I access it get the same podcast menu.

Place the device in DFU mode then restore it.

I have a ipod u2 the screen displays an icon for the current conetar but does not start

I have a ipod u2 the screen displays an icon for the current conetar but does not start

Shockwave and Flash are not the same. Try installing a Flash plug-in. Here's the latest: Adobe Flash Player 11.2.202.183

I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are not working I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Every time I unmute my iPad, the sound efx does not come back. I can hear my keypad and the on/off sounds but no app sounds.

Every time I unmute my iPad, the sound efx does not come back. I can hear my keypad and the on/off sounds but I can't here the sounds from deleting photos, clicking on apps that are on my iPad. It does this every time I unmute my iPad. Please advise.

Hello PearldiamondMD,
I was thinking of a few recommendations for you. I recommend our iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/#section_1. Start at section 1, if that doesnt fix it, then section 3, and if all else does not work, section 5. At section 3 I recommend closing ALL the apps.
Here is section 1 to get you started.
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
All the very best,
Sterling

HT204053 i want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is

I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

My iBook G4 does not start or boot. The screen does not light and the start up chime does not sound. What should I do? Please help.

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