I have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks
i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Similar Messages
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i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
Tango Remote Control Music Player HD
I am interested in an app called tango remote. It needs two ios devices. I have an 8GB ipod touch. Is this sufficient for one of the devices?An iPod touch is an iOS device.
Why not contact the developer of the app? -
i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me
I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??
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my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
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I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have a 3rd generation IPod Touch that no longer boot up. I've downloaded the recovery, but it does not work. It just lights up briefly and then we receive a message that the IPod drivers are not readable. Any ideas what we can do to resolve?
If iTunes is not seeing the iPod try:'
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
You said you "download the recovery"? What is the recovery? -
i bought a used 2nd generation ipod touch fully charged dosent work shows a usb cord going up to itunes music symbol please help
The screen is telling you to connect the iPod to your computer with the USB cable and restore via iTunes on the computer.
iTunes: Restoring iOS software -
I am from South Africa and the itune store only allows the purchase of some music , whenever i try to buy Jesus Culture- Everything . an error message comes up "only availble in US " , PLEASE HELP .Thank you
I had the same issue this morning downloading a pre-order of Alanis, Flavors of Entanglement . I noticed that the only thing that had changed fro me was that I had some song credits for purchasing ticketmaster tickets over the past few weeks. When I went ahead and spent my remaining credits... it downloaded with no prompting or trouble. Maybe the credits issues hangs it up?
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i bought macbook air from my friend and he dont have the apple id which he used when he bought it so my window crashed and i tried to reinstall the window but i dont have the apple id what should i doo please help
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
my i phone 3g wont let me take call or recieve text messages it keeps saying searching or no service just started about a week ago my wife has a iphone also and hers is fine i tried reseting my network but that didnt help any thoughts i also replaced the sim card
I'm assuming you have this locked on a carrier...Did you take it to the carrier store and see what they say? You could try a restore but that most likely won't help...Sounds like maybe you have an upgrade in your future....
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5th generation ipod touch rear camera no longer works; have tried everything; now what?
so my ipod touch 5th generation's rear camera hasnt been working for a month or two. the front camera works, but once I click on the button to switch to the rear, it freezes. i have tried resetting my settings, backing up and restoring my ipod, force closed and moved the camera app, etc. also, when i use facetime or snapchat, the rear camera option doesnt even show up. Online ive read that this is a hardware problem, so i was wondering what i could do or where i could take it to be fixed? and if i did take it in, how much would repair cost? thanks in advance.
also, there is no apple store around me within like two and a half hours. i bought this from best buy in 2013, could i take it there or can i send it in to apple?If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
To send it to Apple see:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
If covered by warranty, not abused and defective Apple will exchange it at no cost -
Dear All
I reset all setting including all data , so it shows that it will take 2hr, but now its almost i day only Apple logo is visible in screen , please help me what shloud i do, Actuly i want to remove all data , there is no virus no problem , just want to data, but untill now its not fix yetOhhh!
All you have to do is to put your iPhone into DFU Mode
Just simply connect your iPhone to iTunes, hold the power button + home button for 10 seconds, later by holding the home screen button continuously (Without leaving it) until it appears to be in recovery mode in iTunes.
You now hit the restore button in iTunes. It will download the latest version of iTunes, which might take a while.
After that, it will install the iOS (51.1) which might take 7-10 min. And you're good to go!
If you're not able to put the iPhone in DFU here are the video instructions : http://www.youtube.com/watch?v=ofpinyGlQ8I
This should solve your problem! -
Please help
I bought it through a mutual friend.- Connect the iPod to your computer and try to make a backup
iOS: How to back up and restore your content
- Next reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
- If photos are in an existing iPod backup (iTune>Preferences>Devices for iTunes backup or an iCloud backu) then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
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