My ipad air keeps restarting and closing apps plus it wont connect to itunes when i want to do a full restore

i have just bought a ipad air 2 weeks ago from a tmobile store and the day i got it, it started turning off which i though was normal since it was the first day and my second device so i had it the first week went by and it continued to happen after that it got more serious and i got made i took it back to tmobile they said to take it to apple and i did inboca raton the people there are nice but what ever they did only stoped it from happening for a while i came back the same week a day later saying i contined to happen and they said did u delete the apps and i told the person i had no apps on thier he/she was supprised and said if he could run a web search and a dianositcs report i said sure he didnt find anything wrong but it turning off on the apps i also know that the device (ipad air) should have a good amount of memmory and that the main reason it turns off is because it has a 64 bit prossessor with a 1GB Ram so i turns off but their is a way to make it work fluentlly without turning off you have to connect it to iyunes on a PC or MAC and restore your device so that it repairs itself after that u have to manually redownlaod all the apps again and not use icloud to back up when u are done redownlaoding then u have to backup and then hopefully it will work fine but i cant connect to itunes so i later retuned that same day trying that and told him/her that it didnt work and the idea that i tried and he/she said that he can replace it if i brought the box so i said no i didnt bring it please fin a solution so i can connect to itunes its only 2 weeks old and i dont want a new one so fast

When my phone crashed for the first time I noticed that the ios update 6 was on my phone and i updated it at that moment... it still continues to not work... i now have a grey screen saying activation request could not be completed. if problem persists contact customer care. I cannot get to the home screen or any of my settings. I have been trying to contact but i think i was to late and to early this morning to reach anyone.
When i connect my ipnone to itunes there is no music, no apps, no photos, no updates or any thing that I can see..... it says that softwware version 5.1... does that mean that my phone did not update ios 6?
I can't get to any options or different screens on my phone either, just the grey screen i spoke about before.....
you spoke of downloading from apple directly does that mean on my iphone or my computer?
thanks:)

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Why my iPad Air always restarts and the apps close!?

When I'm using Safari somehow it closes itself, it happens me minimum once a day. And sometimes it happen to me that I am using it normally and suddenly the apple logo appears and it restarts. This is kind of frustrating to me what can I do, who can I call?

Hello Alfonsocastillo,
Thanks for using Apple Support Communities.
For more information, take a look at:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
If your iOS device restarts repeatedly or isn’t responding, for example if you see a stopped progress bar or no progress bar, put the device into recovery mode and restore it again.
Have a nice day,
Mario

HT1212 My ipad is disabled and says it needs to be connected to itunes, when i connect it to itunes, itunes says that i need to put my passcode in my ipad for it to recognize it, but since it is disabled, i cant do this, how can i resolve this problem?

My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

TS1369 I have set up 3 ipod today and now the 4th one wont connect to itunes, but will charge from a power point

I have set up 3 ipod today and now the 4th one wont connect to itunes, but will charge from a power point

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Try another cable. I dubt it will help but do it since you have more cables
- Try another USB port
- Try on another cable. Again I doubt it will do anything
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPad air keeps crashing and freezing when browsing the internet . Please help :(

My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet. We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo

Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, confirm that this is what you did for a "reset." Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, since you have IOS-7, read this.

HT4623 Why is my iPad 2 randomly opening and closing apps? And why, at the same time, does the screen goes bigger than smaller repetitively?

7.29.2013 - iPad2 begins to randomly open and close apps and also the screen changes from bigger to smaller repetitively when the apps are randomly opening and closing. Nothing occurred with the device to indicate why this started happening; it was not dropped, etc.

If still problem:
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why wont my ipad air let me download any apps or get rid of some that i dont want? it all started after i updated it

i just gotted a ipad air and decided to updated it to modern times. since i done that i cant get any apps or get the apps to do the 'wobbly' thing if i want to move or get rid of the apps.
if there is a way for me to download apps or get rid of the apps i have now then please tell me.
HELP!
i can still see logos for the apps and go search for them but when i click on the app it just give the discription of it and not the the little button that is suppose to say 'install for free' or '$$$"

Yeah, I know I can restore it, but I might as well go ahead and try. I just finished a backup for icloud and itunes to make sure, I'll go ahead and restore it and set it up as new and see how that works. Seems like I have no other options at this point, I'd still like to know what they did with the Download tab in itunes store, if they removed it or if I'm just overlooking it.

My Ipod touch wont connect to itunes now. I updated my ipod and ever since then it wont connect to itunes. It gives me some sort of error.

So then I hold the power and home button at the time time to restart it. And itunes now tells me I need to update and restore my ipod to sync music again. So either I have the ipod connected to itunes and cant sync..or I update the ipod and cant connect it to itunes...HELP!!

Hello,
If you have the latest version of iTunes, and nothing else is working, maybe putting the device into recovery mode will help.
To put the device into recovery mode:
http://support.apple.com/kb/HT1808
After you've done this, you should be able to restore your device. This will remove your data.
~Lt. Leviathan

HT201412 iPad 3 keeps restarting and not restoring,

Dear Experts,
I have ipad 3 and since 4 days it keeps restating itself after 15-20 seconds, i tried restoring it gives unknown error [1.] and stacks in recover mood. anyone can help me with thiss???
thanks

Tried it many times, it gose back to the recovery mood, turned it off several times and tried to take out of recovery mood but still it goes back to recovery mood.
thanks,

My iPad air keeps restarting itself from the time I updated it to iOS 8...

pla help

Hey Aakash Teja,
Thanks for the question. After reviewing your post, it sounds like the iPad unexpectedly restarts. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I'm trying to restore my iPad because It keep asking me to connect to iTunes when I turn it on. The restore process is not been completed and I get error 1002 all the time. My iPad is not jail broken. Thanks

I really desperate and don't know what to do because I tried to find an answer in so many websites and so many discussions and no one have actually any answer that solve the problem

Error 1002 is discussed in this document:
http://support.apple.com/kb/TS3694#error1002

My ipad 3 is diabled and saids it needs to be connected to itunes how can i fix this if i dont have a computer at home?

my ipad 3 is dissconnected how can i fix it if i dont have a computer

To my knowledge you can't; there are occasionally issues that arise that require plugging the devices into a computer to have iTunes resolve the problem.
Can you use a friend's computer (I recommend creating a new user account to do this just to prevent possible issues with their existing iTunes account, doesn't seem to be as much of a problem recenlty as it once was, but it's always better to avoid the possibility).
You might also find an Apple Store with someone there who is willing to help, or library/school with computers you can access for free in order to fix whatever is going on with the iPad.

TS3274 My first generation ipad keeps opening and closing my apps what should I do?

My first generation ipad keeps opening and closing my apps what should I do?

try updating to ios 5.1.1
if the problem continues perform a back up and then restore
Go to settings>icloud>storage and back up>back up
or back it up to a computer
after that preform a restore by going to
general>reset>erase all content and settings
this will delete everything except the enabled stuff on icloud.
You can view whats enabled by going to icloud in settings.

Since upgrading my iphone 4 to IOS6, apps keep opening and closing on their own

Since upgrading my iphone 4 to IOS6, apps keep opening and closing on their own and the wrong ones open when another is pressed. I've tried a full reset but still the same thing...HELP PLEASE :-(

I'm not familiar with the Belkin cover, but you could try removing the cover and reboot the iPad and see how that goes.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My ipad air keeps restarting and closing apps plus it wont connect to itunes when i want to do a full restore

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