My Iphone 4s was not dropped and when I went to use it the screen was completely covered in blue and red lines I can not see anything is there something that I can do to fix it?
The screen is blue striped and when you try to reset it goes to blue and red. Can not see anything HELP
Bring the phone to Apple for evaluation. Sonds like a hardware issue.
Similar Messages
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i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it still doesnt work it just asks me “slide to power off” please someone help me i just cant seem to put my ipod in DFU mode
To get the iPod in recovery mode and DFU mode you first have to turn the iPod off.
Just what is the problem you are tying to resolve?
Sometimes you have to let the battery fully drain if you can't turn the iPod off. After charging for at least hour try again. -
My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?
That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.
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i was listening to my ipod touch 4th g all day i stopped to do something and took the earphones out for half an hour and when i went to plug them back in they kept springing back out of the jack and when i finnaly got it in the noise was very crackely
Get another good pair of headphones and compare the plugs. Look for damage or differences. Maybe the end had broken off causing your problem. The try the other set in the iPod.
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I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I desperate to get it back!
Any help will he appreciated!disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/ -
I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank
Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/ -
My computer has been shutting off auto mystically and when I go to log in, the screen goes to lines and I can't turn it on
Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.
Remove saved Password(s):
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* [[Remembering passwords]] -
I saved an Excel file yesterday afternoon, and when I opened it today, all the formatting was lost.
See:
*[[/questions/894442]] OWA 2010/Firefox 8 and ASHX Attachments
*[[/questions/895024]] -
Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?
No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan -
HI! I have a new macbook air but having difficulty connecting to a router if I am about 10 meters away. My iMac, iPad, iPhones and iPods can connect easily. Is there something that I need to configure? I have no issues if I am close to it. Thank you!
Hello, If you are dealing with one of the really thin iMac's that have no superdrive, then the superdrive icon should not appear on the desktop when you plug it in, but when you put in a disk (CD, DVD, etc.) that should appear. If you go into disk utility, and look at superdrive, that should be clickable and not grayed out when you have it plugged in. If this does not show up in disk utility, go to Apple, and ask to speak to their supervisor, speaking to a customer service agent is like talking to a potato, nothing gets done. Good Luck!
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in Gmail we have two mailboxes mine and my wife's. When I send from my mailbox and when i indicate my mailbox in the 'from' box, it always picks up and sends my wife's email address. Help
I have this exact problem. I have 3 email addresses on my mac and I can select one, and the email still be sent through another account and I won't know it until I get a reply for that email in one of the other accounts.
MacBook Pro, Mac OS X 10.9 -
I went into itunes on one of my computers and when I went to sync up the songs I had purchased on another computer, both of which are authorized on the same account, it would not detect that I had purchased the song, even though I have a receipt saying that I purchased the songs days ago.
Hello Vulspyr
Look in the iTunes Store and there will a link that says Purchased, once there you should be able see all purchased made under the Apple ID that you are signed in with and there should be a cloud icon to download those tracks. The article below will assist you further.
Download past purchases
http://support.apple.com/kb/ht2519
Regards,
-Norm G. -
I downloaded the fifa 14 app last tear and i purchased the kick off and manager mode...I deleted it by mistake yesterday..and when i installed it today..the manager mode is locked...and DO I HAVE TO PURCHASE IT AGAIN ?
Hi there asvatth,
You may find the information in the article below helpful.
iTunes Store: About In-App Purchases
http://support.apple.com/kb/ht4009
If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
Type
Download for free
Purchase Again
Consumable
X
Non-consumable
X
Non-renewing subscriptions
X
Auto-renewable subscriptions
X
To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
-Griff W.
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