My iPhone froze on the lockscreen. I pressed all of the buttons to try and fix it, and now it won't do anything...just completely black screen and unresponsive to everything.
Help!
Try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Similar Messages
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i erased my ipod in the setting because i wanted to restore my ipod and someone told me to delete it so i did and now its just a black screen and when i put it my pc it doesntt show up what do i do plz help
Connect the iPod to a charging source and then try the will not turn on topic of:
iPod touch: Hardware troubleshooting
If you have a 2G iPod and did not have the iPod connected to a charging source it is likely that the battery fully drained before the erase was complete since it can take hours to do the delete. -
Oh, and by the way, the video was playing, it's just a blank screen and no audio. The timeline at the bottom of the screen is moving along but nothing is playing. Any help would be much appreciated.
~ AlexSee if there is any insight to your issue in this Support Article...
http://support.apple.com/kb/TS1389 -
hi there, i am very upset since my iphone 4 stopped working, last night i connected it to my macbook pro and showed me that a new update was ready for4 my phone, i click on it and it started showing that it was downloading, afterwards when it was downloaded i continued to update the phone, just before the blue bar was showing that was almost ready something happened and showed me on the screen errror 6 (what is error 6?) after that it showed me on nthe screen that i needed to restore my phone in order to keep going, at this point it was showing on the screen the symbol of itunes and the little usb cord, after that it got stock and then it went black and never turned on again, my phone is dead, it doesnt work at all not connecting it to the computer nor the electricity, i dont know my IMEI number or serial number cuz i cant even turn it on, i dont have the box where it came either, what do i do? i need my phone to work asap. can u help me giving me a call with some instructions? right now i am in Mexico and i will be here for a while so i definitely need my phone working. can u call me please to a local numer. the number is 00529981091605, you can call me anytime, this is urgent.
MARIO JAIME.Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
I have a Mac Air. When I go to view video online (youtube for example), the screen for the video comes up with a black square space where the video should play. But there is no pay button and the vidoe never starts playing. Any suggestions would be appreciated.
Shockwave and Flash are not the same. Try installing a Flash plug-in. Here's the latest: Adobe Flash Player 11.2.202.183
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my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.
Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
I have an iBook g4 14" 1.42 ghz. I recently installed a new hard drive. I put the install CD in. Then, I pressed the power button, then the "C" key. Black screen and No chiming. Please tell me, what I can do to resolve this? What is the problem with it?
Since it will not boot then a hardware test can't be run. You could try FireWire Target Disk Mode and if it works then access from another Mac to run tests on the new drive. You could also try installing the OS X software from the host computer. If this does not work then professional help should be considered.
http://support.apple.com/kb/ht1661
http://osxdaily.com/2010/04/07/how-to-boot-a-mac-in-target-disk-mode/
http://www.macobserver.com/tmo/answers/how-to-use-target-disk-mode-to-boot-from- another-macs-hard-drive -
Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this
Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation. -
Black screen and if sleep button pressed there's green lines like the matrix!
what do i do? my ipad was just working when i was getting ready for work and at work earlier today and i got home to check emails my screen wouldnt work! its a black screen and if the power/sleep button on top or even the home button is pressed then there are green lines that look like the matrix show up for a split second. then it turns back to black. Itunes is reconizes it and it still makes sound when i get an email but nothing else! please help!!
what do i do? my ipad was just working when i was getting ready for work and at work earlier today and i got home to check emails my screen wouldnt work! its a black screen and if the power/sleep button on top or even the home button is pressed then there are green lines that look like the matrix show up for a split second. then it turns back to black. Itunes is reconizes it and it still makes sound when i get an email but nothing else! please help!!
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Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.
If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center -
How do I tell if the iphone 4s is actually unlocked after following all of the steps?
How do I tell if the iphone 4s is actually unlocked after following all of the procedures?
You should get a message on the phone that says the unlock was successful.
Have you restored the phone as new?
~Lyssa
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