My Iphone is in recovery mode, but does not respond to Itunes

Got error when updating to iOS 6, and then the phone went to recovery mode (picture of the USB cable and an arrow to the Itunes mark).
i have tried to do as the help suggested, by restarting the phone, holding in the home button and connecting it again to the USB cable.
Have also tried 3 different USB slots and Reinstalled Itunes.

Hi Matt2602,
I hope you are able to get your iPhone restored soon.
Resolve iOS update and restore errors in iTunes - Apple Support
States:
Most of these errors happen because your computer has older versions of software or can’t connect to the server.
Then goes on to troubleshooting steps.  Please check it out.
Take care,
Nubz

Similar Messages

  • IPad 2 stuck in recovery mode and does not respond to usual cures.

    I wonder if anyone can suggest what further I can do to get an iPad 2 16MB WiFI model out of recovery mode.  The machine was previously working normally but after a charge would not turn on.  It connected to iTunes on a Windows system when started using the home button press before USB plug method.  iTunes reported the iPad in restore mode even though the diagnostic tools menu in iTunes said that the ipad was not connected.  The Windows system device manager showed that the Apple USB driver was loaded but did not show the iPad as a device. However, running restore from iTunes seemed to work correctly with the progress bar showing on the iPad and the information bar on iTunes showing installation of software and firmware.  iTunes then said that the iPad would restart - but it did not.  It just stayed in restore mode.  A new USB cable made no difference and the same thing happens when I repeat the attempted restore on another Windows system.  I have done the attempted restore multiple times as has been suggested is needed.  I also let the battery run flat before doing restore attempts. Both Windows system were cleaned of everything non essential and the iTunes is up to date.  Doing the restore from DFU mode gives the same result. I have occasionally had the error code oxe8000084 reported by iTunes.  Am I dealing with a hardware fault?

    This is the error report from iTunes which despite saying that device connectivity fails - seems to be able to see what is on the iPad.:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Acer Aspire 5732Z
    iTunes 11.1.0.126
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
      iTunes Serial Number 00E0BDA80A765FC0
    Current user is not an administrator.
    The current local date and time is 2013-10-06 17:13:18.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    (Standard display types), Standard VGA Graphics Adapter
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
        **** External Plug-ins Information ****
      No external plug-ins installed.
      **** Network Connectivity Tests ****
      Network Adapter Information
      Adapter Name:          {EA4D900B-F6D1-4672-854A-C64A3F3650C1}
    Description:          Broadcom 802.11n Network Adapter
    IP Address:          10.0.0.5
    Subnet Mask:          255.255.255.0
    Default Gateway:          10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:          10.0.0.138
    Lease Obtained:          Sun Oct 06 18:01:20 2013
    Lease Expires:          Sun Oct 06 19:01:20 2013
    DNS Servers:          10.0.0.138
    Adapter Name:          {FE6F70C0-1133-45C5-B4EF-D9BF04CE4923}
    Description:          Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 02:00:00 1970
    Lease Expires:          Thu Jan 01 02:00:00 1970
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-03 18:21:08.
       **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
      D: Slimtype DVD A  DS8A4SH, Rev CA11
    Drive is empty.
         **** Device Connectivity Tests ****
    iPodService 11.1.0.126 (x64) is currently running.
    iTunesHelper 11.1.0.126 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller
    Standard Enhanced PCI to USB Host Controller
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPad 2 running firmware version 7.0.2
    Serial Number:          DN6G8MG7DKPH
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.

  • Been trying to restore iphone 4 in recovery mode but still not working

    while in the process of restoring my iphone 4, the message TO RESTORE IPHONE is still popping up.
    why is this so? does it affect my current download? ive been doing this process for the last 2 days.. please help.. thanksiphone 4

    https://discussions.apple.com/message/23087457#23087457

  • My iPhone is in recovery mode, But once it's done with the process a tab comes up saying there was something wrong restoring it (1015) error. Any suggestions of how I could fix this?

    My iPhone is in recovery mode, But once it's done with the process a tab comes up saying there was something wrong restoring it (1015) error. Any suggestions of how I could fix this?

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In other words:
    The backup to which you're trying to restore was created with a lower or previos version of iOS than the one installed on your iPhone during the recovery.  If this is the case then you'll be unable to restore your phone with that backup and you'll have to set your iPhone up as new.  Or,
    Your iPhone was/is jailbroken.  If this is the case, there is nothing anyone here or at Apple can do for you.

  • Im trying to restore my iphone 4S, however i keep getting error 1611!, i have tried kicking the iphone out of recovery mode but then i have another problem, it gets stuck on the apple logo for a few seconds then the low battery symbol shows repeatdly HELP

    Hi all, im trying to restore my iphone 4S, however i keep getting error 1611 i have tried uninstalling itunes and everything else related, i have tried kicking the iphone out of recovery mode but then it gets stuck on the apple logo for a few seconds then changes to the low battery symbol then goes back to the apple logo and this continues untill i put it back into recovery or dfu mode, i have tried everything can anyone help me ?? thank you!

    Jai141 wrote:
    ... and im not sure as i brought the phone of someone else..  i will have to ask them
    Good Luck.
    Jai141 wrote:
    Thanks
    You're Welcome.

  • I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    Try the iTunes troubleshooting advice here:
    Windows - http://support.apple.com/kb/ts1538

  • Iphone 5 rotates between vertical and horizontal modes, but does not flip vertically.

    New Iphone 5 rotates between vertical and horizontal modes, but does not flip vertically.
    Tried restarting, checked the lock, gyroscope.

    Hey Oprion,
    Thanks for the question and congrats on your new iPhone 5c. The orientation of your iPhone will depend on the application you are using. For example, most of the built in applications only support the three main orientations (Horizontal, Vertical, Horizontal), whereas the Voice Memo’s application will operate “upside down” for easier access to the microphone.
    Change the screen orientation - iPhone
    http://help.apple.com/iphone/7/#/iph3badf94ec
    Thanks,
    Matt M.

  • Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server.  Help!

    Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server.  Help!

    Place the iPOo in recovery mode for the passcode issue. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    Also see:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.

    Problem:
    When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.
    Any help that you can provide in helping my iPhone accurately sync with iPhoto and iTunes will be greatly appreciated.
    Symptoms:
    1)   Sync:  It’s not completing the sync.  Below, I’ve provided all of my settings from the iTunes Summary tab so that you might tell me if I’ve selected any incorrect options.  I prefer to sync the “old school” way – by connecting to the computer – as opposed to syncing over the cloud. Perhaps this is what’s causing the problem? Here is a list of the steps displayed in the iTunes window as the sync progresses:
    waiting for sync to start (step 1 of 7)
    backing up (step 2 of 7)
    preparing to sync (step 3 of 7)
    determining apps to sync (step 4 of 7)
    preparing apps to sync (step 5 of 7)
    importing photos (step 6 of 7)
    waiting for changes to be applied (step 7 of 7)
    syncing apps / copying 1 of 4 (App name) (step 7 of 7)
    canceling sync
    apple icon
    2)   Photos: I've selected only certain of my iPhoto albums to sync to my iPhone.  All of the albums are correct/complete in iPhoto.  All of the albums are listed on my iPhone, both before and after the sync, but the albums are empty (no actual photos) before and after the sync. Perhaps this is tied to the fact that the sync isn’t completing, but because “importing photos” is one of the steps that the incomplete sync displays, I don’t know.
    3)   Apps: When I launch iTunes and click on the Apps folder under the Library listing, then click on the Updates tab, iTunes searches for any Apps needing to be updated and provides a list.  If I click on Update All, the Apps are successfully updated in iTunes.  But, when I plug in my iPhone so that the updates will transfer to the apps on my iPhone, the updates don’t transfer to the apps on my iPhone and those apps still reflect that they need updating on the iPhone.
    Other Potential Pertinent Info:
    The flash memory hard drive on my MacBook Air recently died (perhaps a month or two ago).  Apple had emailed me about a known issue and literally the next day, my MacBook Air crashed.  I installed a new flash memory drive and re-installed everything from a backup off of an external hard drive.  Everything seems to be working fine; it recreated accurately all of my software and data, including iPhoto and iTunes, the pictures and songs (respectively) for which are stored on that hard drive, as opposed to being on the flash memory in the MacBook Air itself.  However, I don’t recall if the start of the sync problem described herein started happening at the same time that I replaced the flash memory drive.  All I know is that the computer is working perfectly in all respects and that even as the sync is failing, it at least says that it’s doing the right things and looking in the right places (e.g., the list of albums on my iPhone matches the list of albums in iTunes, etc.).
    Settings/Status:
    MacBook Air
    OSX v. 10.9
    iPhoto ’11 v. 9.5 (902.7)
    iPhone iOS 7.0.4
    iTunes v. 11.1.3 (8)
    Summary Tab
    Backups (This Computer)
    Options
    Automatically sync when this iPhone is connected
    Sync only checked songs and videos
    Photos Tab
    Sync Photos from iPhoto (429 Photos)
    Selected albums, Events, and Faces, and automatically include (no Events)
    Albums – 9 are selected

    You need to download iTunes on your computer. iOS 6 requires the latest version of iTunes which is 10.7.

  • When the apple review team review our app,they point out that our  app uses a background mode but does not include functionality that requires that mode to run persistently.but in fact,when the app in background ,the app need data update to make the

    when the apple review team review our app,they point out that our  app uses a background mode but does not include functionality that requires that mode to run persistently。but in fact,when the app in background ,the app need data update to make the function of  trajectory replay come ture。in fact, we have added function when the app  is in background mode。we have point out the point to them by email。but they still have question on the background mode,we are confused,does anyone can help me,i still don't know why do review team can't find the data update when  the app is in background and how do i modify the app,or what is the really problem they refered,do i misunderstand them?
    the blow is the content of the review team email:
    We found that your app uses a background mode but does not include functionality that requires that mode to run persistently. This behavior is not in compliance with the App Store Review Guidelines.
    We noticed your app declares support for location in the UIBackgroundModes key in your Info.plist but does not include features that require persistent location.
    It would be appropriate to add features that require persistent use of real-time location updates while the app is in the background or remove the "location" setting from the UIBackgroundModes key. If your application does not require persistent, real-time location updates, we recommend using the significant-change location service or the region monitoring location service.
    For more information on these options, please see the "Starting the Significant-Change Location Service" and "Monitoring Shape-Based Regions" sections in the Location Awareness Programming Guide.
    If you choose to add features that use the Location Background Mode, please include the following battery use disclaimer in your Application Description:
    "Continued use of GPS running in the background can dramatically decrease battery life."
    Additionally, at your earliest opportunity, please review the following question/s and provide as detailed information as you can in response. The more information you can provide upfront, the sooner we can complete your review.
    We are unable to access the app in use in "http://www.wayding.com/waydingweb/article/12/139". Please provide us a valid demo video to show your app in use.
    For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
    - complete details of your rejection issue(s)
    - screenshots
    - steps to reproduce the issue(s)
    - symbolicated crash logs - if your issue results in a crash log
    If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.

    Unfortunately, these forums here are all user to user; you might try the developer forums or get in touch with the team that you are working with.

  • Issue is with OpenGL. System Info it allows Normal Mode but does not allow Advanced Mode.

    Problems with Repousse 3D feature in Photoshop CS5 Extended  
    I am trying to use the Repousse 3D feature in Photoshop CS5 Extended and have been unable to figure how I can get it to be an option using text. Can you explain how I do this, please?
    I have also tried rasterizing the text first and that does not work. I have tried placing the image and them loading the selection and I still do not have the option of Repousse.
    I believe the issue is with my OpenGL. In the System Info it allows Normal Mode but does not allow Advanced Mode. I spoke with the "Geek Squad" who advised that this is not an issue with my Mac but has something to do with the software.
    Can someone please help me fix this?  Thanks.

    If you really want help you may have to provide relevant information about your OS, GPU, its VRAM …

  • My iPhone 5s recognizes my fingerprint but does not always unlock.

    Hi,
    My iPhone 5s recognizes my fingerprint but does not always unlock. Sometimes it will unlock, and sometime it won't. It does not even give the "try again" message. Unrecognized fingerprints will give the "try again" message. Entering the passcode works fine.
    Any ideas on correcting this?
    Thanks.

    Hello there, whitewinter.
    The following Knowledge Base article provides some great insight on troubleshooting issues for Touch ID:
    iPhone 5s: Using Touch ID
    http://support.apple.com/kb/HT5883
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1538 I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

    I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

    not recognized by anything: http://support.apple.com/kb/TS1369
    recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
    solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
    (make sure you go to the next slides.

  • HT201210 Whenever I update my iPhone when update is available, after completing every process it shows an error that iPhone could not be updated and my iPhone goes into recovery mode but when I recover it it still doesn't work and shows the same error.  H

    I tried to update my iPhone running 6.1.2 to 6.1.3 it showed an error and went into recovery mode but when I try to restore it it doesnt even got restored.......... ! Please Help !!!

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • My phone is in recovery mode but its not recognized by my computer

    I could not get in to my phone because I forgot my Passcode. I was finally able to get my iPhone in recovery mode but it is not recognize my device. I know the USB cord works because I also have an iTouch and it connects. I've also tried to connect on different USB ports. I  also have a Desktop and I downloaded iTunes and connect my iPhone to my desktop. When I connect the iPhone to my desktop it connected to iTunes and it showed that it was in recovery mode. I tried to restore it but I keep getting error 1611. All my USB cords work and the ports are working fine. I have the most updated software and I've tried using DFU mode. Does anyone have any suggestions or can my phone be saved at all.

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

Maybe you are looking for

  • How to Share All Photos Across All Devices?

    Hello.  I have a friend with an Ipad, an Iphone 5, and an Iphone 6.  He has photos on each device.  He has backed them all up to Icloud separately on the same apple id.  He has the 200gb storage option. The question is how can he see all his photos f

  • How do I open an iWeb file with Texteditor?

    How do I open an iWeb file with Texteditor? I want to embed a midi file but I don't see any of the iWeb files under my document folder. Where are they and how do I open them in Texteditor? Thanks!

  • WRT-150N Not allowing connection?

    Hey everyone, I posted this over in LELA too, but I am just trying to figure this one out... I have a 150N, 2 Dell 1420 Laptops (vista), a Dell 510e Desktop and a WD My Book World Edition NAS Hard Disk attached to the router. My 510 and the Drive com

  • Function module to display offsetting invoice of incoming payment

    Hi all, I would like to print the customer statement of accounts through sap correspondence.  Is there any function module where it will display out the offsetting invoice numbers of the incoming payment that I can use in the sapscript?  Eg: Incoming

  • Nokia 5310 - Headphones not working, only speaker ...

    Hi all, Am I missing something blatantly obvious??  I've just unwrapped my new 5310, plugged in a standard set of headphones (not the nokia ones) - but no sound comes out of them, just through the phone speaker Should it work with any headphones, or