My ipod doesn't know when it's charging or not...please help!
Ok, I have some serious problems with my ipod video. It doesn't know if it's connected to the charger or not. The battery empty really fast, lasts for maybe 4 hours music on a full charge.
When I connect it to the charger it doesn't start charging before I do a reset. When disconnecting it still thinks it's charging (even if I do a reset), so then it wont turn off.
Is there anything I can do?
I also wonder if it's possible to do complaints in applestores located in other countries than the country where you first bought your product?
Great thanks if anybody can help me!
ipod video 60
Hi,
You may have a bad battery. However, try the steps suggested here and if all else fails, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Similar Messages
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my Ipod doesn't recognize when i have turned OFF the hold...it still reads as hold..any ideas?
thanksA Reset (in link from previous post) is not a Restore. It does not erase the iPod. A Reset is THE method to "re-boot the whole system."
The reason for the Hold switch has nothing to do with turning an iPod ON or OFF. It exists because most iPods have touch-based controls. The Hold switch is there to lock the controls, in situations when the iPod is playing music and you don't want to inadvertently touch the controls while handling the iPod.
Pressing and holding the Play/Pause button turns an iPod OFF. But I hardly ever manually turn OFF my iPod (except for my iPod shuffle). I just stop playing music and leave it alone. The display backlight goes off by itself within a few seconds, and if the controls are not touched, the iPod soon goes into the same power saving mode as turning it OFF manually. -
My iPod doesn't feel when I touch it. What do I do?
My iPod doesn't feel when I touch the screen even to unock it. What do I do?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
My iPod doesn't sync when I connect it.
My iPod doesn't sync when I connect it. It states that it is, but within a few seconds it tells me that it is safe to eject, without adding recent purchases from iTunes.
Start here:
Troubleshooting iTunes installation on Mac OS X -
My i book doesn't know how much battery charge it has
my i book doesn't know how much battery charge it has becouse usually it says 100% an has the image of the battery full....now appears the charge in 0% always, even if is connected and charging only change to 1% and when is disconnected appears again 0% and the alert on red .... the information on the system power settings says:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 65459
Remaining Capacity (mAh): 561
Amperage (mA): -1135
Voltage (mV): 15426
Cycle Count: 269
please i need to know what to do..... thanksHmm. Your battery shouldn't be dead quite yet.
Try resetting the PMU as outlined in this article:
http://support.apple.com/kb/HT1431
~Lyssa -
My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :( -
I can go on it for about 10 secs then it freezes,
i have to keep restarting it and it doesnt show up on
itunes when i try to restart it please HELP!! >.<
HASNT BEEN JAILBREAKED ASWELL- Try a reset. Nothing is lost
iOS: Troubleshooting applications purchased from the App Store
- If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
- Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
iPhone and iPod touch: Unable to update or restore
- Last, try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i went to put music on my itunes from my ipod and it deleted most of my music off of it and i dont know how to get it back. PLEASE HELP ME. :-|
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If necessary, you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPad takes hours to charge even when I turn it off I have bought like 6 chargers and my iPads been sent back twice and it still doesn't work when I'm charging it what do I do ??
I am also having the same problem.. Its too much annoying and its unfortunate nobody at apple support has anyclue of what is happening?
... This is happening almost most of the time keeping my phone down most of the times. -
i updated the spelling of a song in my itunes but its not reflecting when i check my ipod. this never happened before when after i updated to IOS5. please help.
Try unsyncing the sone and then resyncing. That works sometimes. Sometimes restoring from backup works. Other times nothing seems to work.. Yuo are not alone since iOS5 and iTunes 10.5/6.
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Everything I own (iPad, iPhone, mac) is set up on wi-fi. when i bring my work computer home (dell laptop), I cannot get it to keep the connection in a different room. All my other devices work.... does anybody know what i am doing wrong? please help!
Windows drivers for Intel wireless cards are known problematic.. If you have plenty of signal and it still cannot keep or hold the connection the issue can simply be the type of wireless.
Another problem is using names that windows does not easily handle.
eg If you set the TC using apple names, like
Fred Blog's Airport Time Capsule wireless24ad12
Then to windows this is too long.. it has spaces and it has illegal character.
Change all names on the TC to suit windows. Short, no spaces and pure alphanumeric.
Also security must be suitable.. I have no idea how old or what OS your dell is, but if you still have issues.. pull off the security on the TC for a test.. if the computer suddenly works, it is not compatible with WPA2 AES. Make sure you also use a password that is mix upper and lower case plus numbers.. avoid special characters and make it 10-20 characters long say.. it is not required to be more than that unless you are paranoid. -
Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!
You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
Itunes 10.6 doesn't recognize my iphone 4s 32gb, could you please help me?
I bought an iPhone 4s 32gb from Singapore. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0013AC2C0E8DEF50
Current user is an administrator.
The current local date and time is 2012-06-12 20:13:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 12 19:48:36 2012
Lease Expires: Wed Jun 13 07:48:36 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Well, you do not mention what computer OS you are using, so here are the support documents for both.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591 -
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