Whenever I connect my 4th generation iPod thouch, all of the playlists on my iPod get deleted. This is very frustrating. Someone please help me? I searched the settings on iTunes and couldn't find anything.

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

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HT4623 I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

Make sure you have the Latest version of iTunes on your computer.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

After Installing the OS x Mountain Lion some o the softwares are asking for Java SE 6 Runtime. Can someone please help me find a solution.

After Installing the OS x Mountain Lion some o the softwares are asking for Java SE 6 Runtime. Can someone please help me find a solution.

By default, ML no longer comes with the Java runtime preinstalled. I believe the route to enabling Java if you are going to need it is to run the Java Preferences app found in Utilities. It will inform you of Java's absence and offer to install the latest version and activate it. On subsequent runs, the Preferences app will allow you to fine tune how the runtime operates.
Note that the new default operation is for the applet plugin to be disabled. You need to enable it as needed and it self-deactivates if unused in awhile. Also important to note that Java comes in both 32 and 64 bit versions and you can set the preferred order. Default is 64-bit but I've had issues with some applets failing to run and have had to switch the order.

What is the deal. I'm trying to request service for my Ipod and everytime I go through everything and submit it, it says "Sorry we can't process your request at this time..." I have tried numerous times and am getting very frustrated. Please help.

What is the deal? I'm trying to request service for my ipod touch and every time I go through everything and submit it, it says "Sorry we can't process your request at this time..." I'm getting very frustrated. Please help.

Thanks for the detail.
I believe you are doing your best, in the right place. How long have you tried ?
May be the sistem in your area is really busy. Can you wait few hours or contact them with a Message ?
Or try a Service provider http://support.apple.com/kb/HT1434

I recently lost and tracked down my iPhone (4s) w/find my iPhone. It was awesome! When I recovered it, my touch screen didn't work at all! What's going on? I'm very frustrated! Please help:(

I recently lost and tracked down my iPhone (4s) w/find my iPhone. It was awesome! When I recovered it, my touch screen didn't work at all! What's going on? I'm very frustrated! Please help:(

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

I logged in to itunes and ito download some music and accidently clicked dont show this message again to the 10.6.3 update can someone PLEASE help me i cant put songs from itunes on to my ipod now until i get the update

i logged on to itunes to download some music on to my ipod touch and accidently clicked "do not show me this message again" and the message was for the itune update 10.6.3 now i cant put music off itunes to my ipod touch someone please help me!!!!!!!!

Download/install the latest iTunes here:
http://www.apple.com/support/itunes/

There is a window that pops up saying "the ipod cannot be synced. An unknown error has occured (13019).....someone please help me fix this

i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!

@ Jolly and IIIaass
Nothing like being on the same wave length at the same time.

Troubles with making iPod an external hard drive. Very frustrated. Please help..

I need to make my iPod an external hard drive, and the “enable disk use” option does not appear for me. I've gone through all the settings, reverted back to 10.7 and gone through all of those settings too. I've watched a million ****ing tutorials and I still can't find it. The reason I ask is because I want to switch to Winamp media player, which also has the ability to manage music on mobile devices (including iPod), but Winamp wont recognize my iPod unless it's an external hard drive. I'm going to go insane, if I can't get my music back for school work. Thanks for anyone that helps.
- Lewis

Here's another one:
You need iOS 7.0 and Mac OS X 10.8. I have an Ipod Touch 4. I tried to update iOS from 6.1.6 to 7.0. I got no error message, but I checked "software update" in the ipod settings. The iOS version is still 6.1.6 and it says that "my software is up to date". So go figure!
You need to install it on both your Mac and your iOS device. The screenshot above is from: http://www.beyondf.com/airbridge/. The page contains links to both the Mac and the iOS versions.

Im trying to connect my 4s to my car radio but after the safety code it disconnects someone please help me?? the radio says specially made for iphone

please someone who can help me?

In other posts, people have reported that when they remove the faceplate
on their JVC radio, there is a reset button that can be pushed which is not
visible when the faceplate is on. Try that. If removing the faceplate does
not reveal a reset button, look in the users manual for your radio to find out
how to reset the unit.

Safari won't load certain pages on two different computers. Chrome, too. Told it can't connect to servers. Tried a reset, didn't work. Very frustrated. Please help.

I've never asked a question here before -- a total amateur.

Okay, I've run Etrecheck -- here's the display:
Hardware Information:
          MacBook Pro (15-inch, Mid 2009)
          MacBook Pro - model: MacBookPro5,3
          1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
          8 GB RAM
Video Information:
          NVIDIA GeForce 9600M GT - VRAM: 256 MB
          NVIDIA GeForce 9400M - VRAM: 256 MB
Startup Items:
          FxLicenseManager - Path: /Library/StartupItems/FxLicenseManager
          HWNetMgr - Path: /Library/StartupItems/HWNetMgr
          HWPortDetect - Path: /Library/StartupItems/HWPortDetect
          ProTec6 - Path: /Library/StartupItems/ProTec6
          ProTec6b - Path: /Library/StartupItems/ProTec6b
          StartOuc - Path: /Library/StartupItems/StartOuc
          tap - Path: /Library/StartupItems/tap
          tun - Path: /Library/StartupItems/tun
System Software:
          Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:3:39
Disk Information:
          ST9320423ASG disk0 : (320.07 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (135.11 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS23N
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Inc. Built-in iSight
          Seagate FreeAgent Go     1 TB
                    Seagate Photo File 1TB (disk1s1) /Volumes/Seagate Photo File 1TB: 1 TB (274.71 GB free)
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.AmbrosiaSW.AudioSupport          (4.1.2)
          com.paceap.kext.pacesupport.snowleopard          (5.9)
          foo.tap          (1.0)
          foo.tun          (1.0)
Problem System Launch Daemons:
          [not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
          [loaded] .SM.gul.com.adobe.SwitchBoard.plist
          [loaded] .SM.gul.com.apple.aelwriter.plist
          [loaded] .SM.gul.com.google.keystone.daemon.plist
          [loaded] .SM.gul.com.sharpcast.xfsmond.plist
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.sharpcast.xfsmond.plist
          [loaded] com.zeobit.MacKeeper.AntiVirus.plist
          [loaded] PACESupport.plist
Launch Agents:
          [not loaded] .SM.gul.com.adobe.AAM.Updater-1.0.plist
          [loaded] .SM.gul.com.adobe.CS5ServiceManager.plist
          [loaded] .SM.gul.com.epson.epw.agent.plist
          [not loaded] .SM.gul.com.google.keystone.agent.plist
          [loaded] .SM.gul.net.culater.SIMBL.Agent.plist
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.CS5ServiceManager.plist
          [loaded] com.epson.epw.agent.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
          [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
          [loaded] com.akamai.client.plist
          [failed] com.akamai.single-user-client.plist
          [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
          [loaded] com.hp.printerAgent.plist
          [loaded] com.zeobit.MacKeeper.Helper.plist
          [not loaded] WIND Connection Manager
User Login Items:
          GrowlMenu
          GrowlHelperApp
          Growl
          Mail
3rd Party Preference Panes:
          Akamai NetSession Preferences
          Flash Player
          hueyPRO
          MacFUSE (Tuxera)
          MagicPrefs
Internet Plug-ins:
          .SM.gul.lk.JavaAppletPlugin.plugin
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Google Earth Web Plug-in.plugin
          googletalkbrowserplugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          NPDjVu.plugin
          PrintDialogExt.plugin
          npgtpo3dautoplugin.plugin
          o1dbrowserplugin.plugin
          QuickTime Plugin.plugin
          Silverlight.plugin
          Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
               2%          WindowServer
               2%          EtreCheck
               1%          fontd
               0%          SystemUIServer
               0%          coreservicesd
               0%          ouc
               0%          ODSAgent
Top Processes by Memory:
          188 MB             AntiVirus
          156 MB             Safari
          90 MB              Mail
          82 MB              mds
          41 MB              WindowServer
          41 MB              Growl
          33 MB              WebProcess
          25 MB              MacKeeper Helper
          25 MB              Dock
          25 MB              EtreCheck
Virtual Memory Statistics
          6.05 GB            Free RAM
          950 MB             Active RAM
          286 MB             Inactive RAM
          505 MB             Wired RAM
          240 MB             Page-ins
          0 B                Page-outs

Does anyone know why my music won't play on my 7th generation iPod nano? I tried resetting it already and that didn't work. Can someone please help?

Does anyone know why my music wont play on my 7th generation iPod nano? I've tried resetting it already but that didnt work. Can someone please help.

I would to a Restore. Select the iPod in iTunes. Go to the Summary tab for the iPod. There is a button there to do a Restore. This will erase the iPod, re-install its software, and set it to default settings. After Restore complete, try playing songs on the iPod again.
If THAT does not fix the problem, and it's not bad headphones (since you also tried the "speaker"), there is probably a hardware problem on the iPod. All 7th gen nanos are still under warranty. If you have an Apple Store nearby, you should take it to the store's Genius Bar. To minimize waiting, you can make a reservation on store's web page.
http://www.apple.com/retail/

Whenever I try to download an app, it says review account information. I click review but then it won't load. Can someone please help me?

Whenever I try to download apps, it says review account info. I click on review but then it won't load. Is there any way I can get around this or can someone please help me?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My iPod touch won't recognize my touch. It won't read or accept my finger. Ive tried to turn it off but it won't help it and doesn't fix it. Can someone please help me?

Please help me.
I wanna buy a new screen but I don't wanna buy it and it be a waste of money so can someone please help me?

Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

HT1459 My iPod touch 4th generation will not even turn on so I can't get the serial number.

My ipod touch 4th generation will not even turn on so i can not get the serial number. what can I do?

If you synced with your computer then use the iTunesmethod included here:
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Whenever I connect my 4th generation iPod thouch, all of the playlists on my iPod get deleted. This is very frustrating. Someone please help me? I searched the settings on iTunes and couldn't find anything.

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