My iPod froze! Not the kind of restarting freeze.... it's stuck on a video

The screen is stuck onto the same image from a movie, no commands work, If I connect it to my computer, it does nothing, commands are still stuck it doesn't seem to work anymore

Whats on there?
My problem still unsolved
I sent you the link because someone has been asking this question every ten minutes for the last week and it's getting difficult to give the same answer every time.
Don't ask what's on the link. Take a look. In fact there are threads all over this forum about it.

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Ipod froze then the screen it just lite up with nothing on it

ipod froze then the screen is just lite up with nothing on it can't turn it off

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't completely turn the iPod off let the battery fully drain. After charging for at least an our try again.
- Then time for an appointment at the genius Bar of an Apple store.

Without touching the screen, only 2 of my apps started shaking randomly. Not the kind of shaking when you want to delete/move. It was odd. Any idea as to what that could be?

Without touching the screen, 2 of my apps started shaking randomly. Not the kind of shaking when you want to delete/move the apps. It was odd. Any idea as to what that could be?

An "other" that large usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software

HT4539 Why I can download from iCloud on 1 iPod but not the other. It says downloaded but doesn't show up in music...

I can download from iCloud to one iPod but not the other. It says downloaded but doesn't show up in music...

I'm not sure what you mean by the "music library" - are you looking in the Music app? Or the iTunes app (which is not the one to be looking in)?

IPod is not the only one. There are better....

Freedom, freedom and better services and support. iPod is not the only one MP4 player. There are better and cheaper, there are many with better service and support. There will be many cheaper, better and with many advantages. I am very unhappy and upset because my bad experience with 60GB iPod. I suggest think about it.....

Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
You have been offered help from BT, on this thread http://community.bt.com/t5/Bills-Packages/HOW-DIFFICULT-CAN-IT-BE/m-p/1092000
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

No iPod backlight; not the brightness option

No iPod backlight; not the brightness option
Ive read through the board and can't find an answer to this. My classic recently has been working fine OTHER than the backlight not working. Its NOT the brightness option in the menu, its on full. The light will come on if I reboot ipod with center/menu buttons, but will soon be back to not working shortly. I've also tried restoring and while it seemed like it might work, a little while later its back to not working. IDEAS???
thanks

Sounds like the backlight is burning out, which does happen with most iPods overtime. It's a hardware issue, meaning you'll need to have the iPod serviced/replaced either by Apple or a third party repair company.
http://www.apple.com/support/service/depot/ipod/verify/
B-rock

How do you remove a playlist from the iPod but not the library

How do you remove a playlist from the IPod but not the library?

If it was originally on the camera roll try this: take another unimportant photo for test purposes, copy it to any special folder you have created within Photos, connect your iPad to your computer, locate it as any other external device, and most likely that Photos folder will be the only thing that will show up, locate the photo, delete it and then sync your iPad.
If the test photo is gone from the camera roll but still in another folder within the app then you know that the system works so go ahead with the process. I understand that there are other photo apps which might let you achieve your goal much quicker.
Hope thi helps.

HT201210 I tried to update my iPod to the latest version and it didn't complete. says it could not be updated and my iPod froze with the apple icon and the progression bar. it won't go away. iTunes doesnt recognize the device.

I tried to update the latest version for the iPod touch and it couldn't complete the install. my iPod screen had the apple icon with the progression bar when it couldn't update and it stuck there. iTunes doesn't recognize my device.
How do I restore, if iTunes doesn't see my iPod?

Plug your device into iTunes. Hold the home & sleep buttons at the same time. After 10 secs release the 2 buttons. iTunes will tell you it's found a device in DFU mode. The iPod screen will stay black. At this point do a restore. If you see the Apple logo you have held them for too long.

Sound Problems with Ipod. NOT the headphones

Hello, a few days ago i was using my ipod and all the sudden there was no music coming out of my right headphone. I just thought it was the headphones so i bought new headphones. But that didn't solve the problem. This has happened to me before on an ipod but i could return it to the retailer i got it from, but now it is too late.
There is no sound coming from the right headphone but if i move the headphone jack around and push it in more, then i get audio in the right headphone. I have a 5.5 Generation iPod 30GB. Any ideas would be greatly thanked

Hi
I'm not a big techie but I had this problem and i took my 5th Gen 60GB to the Genius Bar at the Apple Store in Regent Street, London and they knew exactly what the problem was.
The iPod has a weak point in the headphone socket. If pressure is exerted on the headphone jack whilst it is in the socket it weakens the socket and eventually the socket breaks (always in the right ear). The only solution to this is prevention. Always use a set of 'phones that has a short or elbow shaped jack and always remove the jack from the socket when not in use!
Sorry Patrekeosully88 but you need to contact Apple and see what they are prepared to do for you. I was lucky cos it happened before 6th Gen hit the stores and they kindly gave me a shiny new one as the case etc was in near mint condition and they could see that I had looked after it.
Good luck!

My ipod froze and the screeen turned white

I was using facebook and then my ipod just froze and the screen turned white, What to do???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time.

HT1351 Only want to see sync songs/artists/albums on iPod touch (not the whole library in iTunes). How to do it?

I only want to see on iPod touch songs/artists/albums manually selected for sync (not the whole library in iTunes). How to do it? Not sync titles appear in grey colour...

So if I understand you correctly, you want to be able to sync only certain songs, artists, and albums correct? If so you can configure this set up from under the iPod's Music configuration tab in iTunes as described in the Syncing Automatically section in the Apple support document you linked in at the top of the page. Note that you cannot select only certain songs, but you can set it up to sync selected Artists, Genres, and Albums.
If the tab and its configurations are grayed out, it is likely because your iPod is set up for manual management, meaning the manually manage music and videos option is enabled from under the iPod's Summary tab.
B-rock

My ipod froze in the middle of a music quiz the game?

my ipod froze tah tah

Try a hard reset. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Don't be afraid to try this more than once.
B-rock

Ipod Froze in the time setting screen

I just bought an Ipod Video. Set the language, set the time and then turned on the time in title function. This is where my Ipod froze and won't reset.
What if anything am I doing wrong? I followed all of the reset instructions.

Just to make sure unless you followed a link to the actual Reset instructions at Apple, some are posting reset instructions and leaving out the first step which seems to be a must for resetting so I just wanted to make sure you got the right instructions:
Slide the hold button back and forth.
Next hold the menu and select (center circle) down for 6 to 10 seconds until the apple icon appears. Then it will be reset.

HT1476 If you have another charger for the iPod but not the original and you have it hooked up to your computer and the iPod is dead it has the little charging sign then it goes away and my computer says its not reconizable. Help me, please!

My iPod will not charge and I need it to charge. My charger is one that I got from wal mart and its not the original. My computer will say its not a reconizable device and that it's malfunctioned. My iPod is now completly dead.. It has the charging symbol then goes off when my computer rejects it.. PLEASE HELP ME!

Try here:
iPod touch: Hardware troubleshooting

I'd like to load my playlists into my ipod, and not the library, but how?

Hi.
I recently bought an ipod and I have been filling iTunes with my CDs. Now there are more GBs in iTunes than my ipod can handle. Which is fine by me. But now I would like import the playlists I've made in iTunes to my ipod, but leave the iTunes library behind, too big anyway. Would anyone, please, direct me on how to do just this?
Another side to this problem is how can I order iTunes to begin by importing the playlists, and once that is done, to fill the rest of the ipod with stuff from the library. In short: How can I prioritize the imports from iTunes to the ipod? Thanks in advance.
Windows XP
Windows XP

If you cannot run the Ethernet cable from the Time Capsule to the Blu-Ray player, the next best option would be to use a pair of Ethernet power line adapters.
One adapter plugs into an AC wall socket near the Time Capsule and a short Ethernet cable connects from one of the LAN <-> ports on the Time Capsule to the adapter.
The other adapter plugs into an AC wall socket near the Blu-Ray player and a short Ethernet cable connects from the adapter to the Ethernet port on the Blu-Ray player.
The "psedo" Ethernet signal is transmitted over the AC power lines in your home. Works great as long as everything is on the same master electrical circuit.
Any computer / electronics superstore will have a selection of power line adapters to choose from. I've had good results using products from Cisco-Linksys or Netgear, but I'm sure there are other good choices as well.

My iPod froze! Not the kind of restarting freeze.... it's stuck on a video

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