My ipod is on play but its frozen
So my Ipod is not playing, the play arrow in the upper left corner is on but it is not actually playing a song...or any song for that matter. I have tried letting the battery completly die to recharge it, turning it on and off, resetting it but still nothing. I know it's not a complete lost cause because I can still skip to the next song and make my way through the catalog and menu so is there another option maybe I can try?
Have you also tried to use a different set of headphones to make sure your current headset isn't faulty or damaged? If so, it's likely a hardware issue as a restore would have ruled out any possibility of a software glitch or data corruption. The damage is likely with the logic board and it's audiochip. You'll need to take or send your iPod in for repair or replacement. You can have Apple do an out of warranty exchange (since they don't actually repair iPods) or send it to a third party service.
B-rock
Similar Messages
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My ipod has 22,773,688 minutes. Someone stole ipod got it back but its locked and cant get in it?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Ipod attempts to play but skips song after song
I'm pretty sure its a 5th gen. ipod. A song title appears and it says for the time 0.00, waits 15-30 seconds, and then skips to the next song. It is as if the iPod tries to play the song, but can't figure out how to do so. It continues to do this and maybe every 10th song plays fine. I've restored it and rebooted it.
Has anyone had this problem and is there something else I can do to get it working correctly?See if these help.
iPod does not play content purchased from the iTMS.
About Authorization and Deauthorization.
Authorization FAQ.
Troubleshooting songs and audiobooks that won't play on the iPod. -
My ipod has decided that it doesnt want to play songs. Clickwheel works and the icon at the top left will toggle between pause and play as its supposed to. But when its on play the songs never start. I have done the restart and restore to no avail. I have tried it plugged in and not plugged in. Any other ideas? Thanks in advance for the help.
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device. -
i am trying to connect my iPod touch to the wifi but its just not connecting...I've tried powering it on and then off,enering it multiple time but its just not working.What can i do to fix it?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have restored my ipod nano 2nd generation but its still not working
i have reset my ipod and restored it but it is still not working. i have connected to itunes and it has loaded some music onto it but though the light comes on you cannot see anything else on the screen. any suggestions would be appreciated
It might be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock -
I am unable to play any songs since updating iTunes to 10.5.3 - any ideas?
Hi,
i have exactely the same problem.
After the update to v10.5.3 iTunes isn't shutting down anymore. I have this error on various Windows versions (XP SP3, Win7 x86, Win7 x64.
On my private Notebook v10.5.2.11 still works! I won't update iTunes there - not even for a test .
/Tom -
IPod shuffle wont play but shows up on PC/iTunes....
Hey Guys,
Recently my iPod Shuffle decided to die and stop working. The battery check button doesnt work (no LED lights up) and it simply wont turn on and play any music.
The most ironic thing is that, when plugged in my PC, Windows XP recognises it. I can see it in My Computer as a Drive, and can put stuff on it like a normal USB drive.
Not only this, but when iTunes is opened (or auto-opens in some cases), it also recognises my iPod Shuffle with all the songs i have on it.
This is the case with all 3 computers ive tried it with: my laptop, my normal PC and my pc at work.
the iPod Shuffle has the latest update and i've restored it numerous times. (yes i restarted the PC before "restoring the iPod Shuffle on all 3 PCs.) Also i have charged the battery (left it in PC for 6hrs) and it hasnt fixed anything. Ive charged it at home and at work.
I cannot figure out what is wrong!
-itunes sees it (with all the songs)
-after restoring it, itunes is able to load songs onto it
-windows sees it as a drive in My Computer
-windows detects it when plugged into PC.
I also had an iPod 4G 20gig that died on me about 2 months ago..
I love my Apple products but when they casue problems i dont like it Can someone help me? I Have also read and followed all the FAQ/articles about the iPod Shuffle in the Support section...and that hasnt helped
BTW: I am still covered under the One Year Warranty. But it seems Apple doesnt warranty iPod Shuffles? AS they expect it not to have so much problems as the iPod (Hard Drive)? I am not sure what to do, and if i was to warranty it i dont know how to approach it!Hi Henry,
It is really nice to know you had followed all the trouble shooting steps to resolve the issue with the iPod shuffle.
Since, the iPod shuffle is not charging it needs to be serviced.
Visit http://depot.info.apple.com/ipodshuffle/
http://www.apple.com/support/ipodshuffle/service/faq/
Apple will send an replacement iPod shuffle only if this iPod shuffle is within the warranty period.
Good Luck!!
Santo -
So i updated to itunes 7.0 and have uploaded af ew songs to my ipod. Last night I loaded some new songs to itunes...but couldnt get them on my ipod. itunes recognizes my ipod and says its updating..but it doesnt. It either freezes up pr loads like MAYBE the playlist name and thats it. im so confused... what do i do??????
hp custom Windows XPafter restoring it once again, it has also reverted back to only syncing up to around 400 songs before getting stuck on a track for half an hour before telling me it cannot sync the ipod.
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Ipod still not responding because its frozen!!!!!
My iPod touch is still frozen can anyone please stop this maddness
marie171 wrote:
i restarted my computer many times before while also getting itunes to load, which by the way is not loading by the way...
If iTunes will not load on your computer you will not be able to restore your ipod. You could try finding someone with a computer that works, you will lose all your stuff (but that is likely anyway if you havent backed up or synchronized recently)
Fix your computer is the best advice. -
Ipod mini not playing but scanning playlist
My ipod mini will not play the songs, but will scan the playlists and show song titles when I hit play until it gets to the last song. I don't know what to do, I called Apple and was told the next available service consultant would be a 15 minute wait.
My iPod mini does this also. The strangest thing is that it will play everything that was NOT purchased from the apple music on-line store. All the music in my iTunes that originated from CDs, studio files, etc. will play just fine. If I have a play list that has Apple store music mixed with CD music it will scan past the Apple songs and stop and play all other songs. I have taken my iPod into the apple store twice and they updated the software, then erased my iPod lists and personal settings. Both times I took it home and restored my iTunes on to my iPod. Both times this corrected the problem for only one day (one time playing through the entire playlist) then the original problem returned. This first happened when my iPod mini was 1 month out of warranty Soooo frustrating.
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some of the album art for the songs i recently downloaded from itunes is there, but almost everything i've downloaded from itunes in the past has no album art. how do i get it back?
Another thing to try: uncheck the "Sync Music" checkbox in your iPod pane in iTunes, sync and allow iTunes to remove the tracks, then rechec the "Sync Music" checkbox and resync. That fixed the problem with missing and incorrect album artwork on my iPad with iOS 5.
Regards. -
My ipad is stock that has a box saying icloud backup. i hit ok but its frozen
New iPad is stock & frozen. It has a box showing about iCloud back up but when I hit ok nothing is happeninng and I can't turn off the iPad.
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
HELP MEEE!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
And thats what happened ... Apple please make wifi always on and.. Make it off when its on dnd mode please
Wifi is turned off due to inactivity and is turned back on when you go to use it
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