My ipod will not turn off please help???

Everything works on my ipod, but it will not turn off. It will play and pause but not turn off.

I too have had this problem. In fact it seems to be a fairly common problem, suggesting that it is an unaddressed bug.
Here's what you can try:
1. Reset your iPod by holding down the Menu and Select buttons simultaneously for 5-10 seconds. After your iPod reboots, see if it will turn off. If not:
2. Restore your iPod using iPod Updater, which you can download from http://www.apple.com/ipod/download/ . Restoring your iPod will delete all songs, pictures etc and reload the iPod's operating system. If that doesn't fix it, you can:
3. Try a work-around. Can you turn it off using the Sleep menu option? If you don't see that in the main iPod menu, go to Settings/Main Menu and turn on the Sleep menu option. This didn't work for me, but others have een able to turn their Nanos off this way.
If none of these things work, your only option is to have Apple replace you iPod. You can do this by contacting Apple support, or by going to the Genius Bar at an Apple retail store.
Several people (including me) have seen the not-turning-off problem in conjunction with the Nano frequently showing a message saying that firewire connections are not supported. In my case my Nano became unusable because the firewire message would pop up so often that I couldn't navigate through the menus to get it to play anything. I took my Nano to an Apple store and the Genius Bar guy replaced it on the spot. Unfortunately the replacement also doesn't work (headphone jack doesn't work so I can't hear any music) so I will have to go back again, but don't let my run of bad luck prevent you from getting a replacement.

Similar Messages

  • My ipod will not turn on, please help.

    My problem is different than the other ones posted on the forums, I have a 60gig ipod. Once it turns off I can't get it to turn back on unless I reset the system by pressing the menu and center button. Is there a way without restoring the original settings? It works fine once its on, but it is really frustrating to have to reset the ipod every time I want to use it. And I don't want to create more problems by constantly restarting it, that can't be too good for the ipod. It still syncs fine with the computer and everything. And it has a charge. If I reset the ipod, it will play fine. It's just after I use it, I turn it off, and next time I want to play it, I would have to reset it.

    Hi Patrick,
    You sound like you know something about a thing or two...Would you know anything about myself and other people 's problems about
    the Apple logo flashing on and off with a low whining down sound and then restarting again,and this goes on and on,I guess untill the battery dies.
    I have a 5th Generation 80GB Classic ipod.
    I went to turn on the ipod and nothing happened. I tried the reset method by sliding the hold switch ON, then OFF, and pressed both the top area of the MENU button and the middle of the SELECT button, at the same time, but with two different fingers.
    All I’m getting now is the black screen with the Apple logo appearing for about six seconds, then off for about 6-8 seconds, and ON, over and over again and so far it has been doing this for about fifteen minutes now.
    I called APPLE, and they told me to install iTunes, and plug in the ipod, and hit the RESTORE Option, but for some reason, the newly downloaded QUICKTIME and new itunes I just downloaded from Apple does not open up the itunes when I double –click on it either from the desktop, or the Start>Programs>itunes folder.
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  • HT4531 My 6th generation nano appears to have locked up.  The screen is on, but nothing happens, and Ipod will not turn off. hear a buzzing noise in headphones.  what can I do?

    My 6th generation nano apears to have locked up.  The screen is on, but Ipod does nothing.  The Ipod will not turn off, and a buzzing noise is heard through the headphones.  What can I do??

    Hello houseman06
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    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Regards,
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  • Ipod will not turn off

    my ipod will not shut off. any suggestioins?

    No you are CLEARLY not alone. BUT, PLEASE do not get sidetracked with superflouous issues. It does not matter what you used to synch your iPod nor does it matter how you connected; when you bought it; or any of 5 million other distractions. The point is (believe me I've DONE the research and if you don't believe me, feel free to read ALL of the Google entires!) after you synch your nano (and also your 5th Gen Video iPod) you will NOT be able to turn it off the normal way. If you try to play a podcast at this point it will likely freeze your Nano (but that's a whole NEW thread with another giga-thousand people upset with a lack of response...) IF you mash the Menu and Center buttons you can reset the unit and likely gain control over it again. If that makes you happy - go for it. As far as I am concerned, this is NOT an answer. I want a fix. How about you?

  • 30GB ipod will not turn off

    Everything seems to be working fine, music, videos, connection to itunes, and no sudden trauma has happened to the ipod. It just will not turn off and I am wondering if there is another way besides holding the pause/play button. Should I reset all settings? Any help would be appreciated.
    Thanks

    Try holding the MENU and SELECT (center) buttons until you see the Apple logo to reset your iPod - then see if it'll turn off.
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  • Ipod will not turn off, no longer recognized

    iPod asked to update to latest software.  Upload failed and ipod left in state where it will not turn off, and is no longer recognized in itunes or as a device.

    Try:
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  • IPod will not turn off using click wheel

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    Welcome to Apple Discussions!
    Does the iPod sucessfully reset?
    Try resetting the iPod...
    Resetting iPod
    After it resets, wait about a minute. Now try turning it off.
    Also, try activating the sleep timer on the iPod. Does that turn it off? (Go to extras-->clock-->[select a clock]-->sleep)
    btabz

  • My daughters ipod will not turn off and it is frozen on the apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Anybody know what to do next?

    My daughters ipod touch will not turn off and is frozen on the Apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Does anybody know what else to try?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My iPhone 5 will not turn on (please help)

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  • BlackBerry Torch 9800 Will NOT turn on PLEASE HELP

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