My Macbook Air won't update

My Mac ir running OS X 10.7.4. and is saying i have software updates. However when i try to install them, it runs fine until the mac restarts and then it comes up saying that the software update has failed. Does anyone have any ideas?

Can you detail the problem?
At what point during the installation process do you find the impediment, and what steps lead to that point.

Similar Messages

  • Dec 2010 MacBook Air won't update?

    This problem has been going on for a while. Coffee got spilled on it around November 2011, was taken to the Apple store and fixed. They even replaced my casing and screen, since they had a few scratches.
    My biggest problem since though, is that whenever I try to update anything, it won't shut down. The files will load from Software Update and it'll start to shut down. However, it goes from the blue screen with the circling gray to the other blue screen like it already is booting back up. Completely skips the actual shut down part.
    Any advice or steps I'm missing would be very helpful.

    Sorry, says unexpected error occurred

  • My macbook air won't get past the white apple screen.  I've tried power cycling the batter but won't help

    my macbook air won't get past the white apple screen.  I've tried power cycling the batter but won't help

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My new Macbook air won't connect to my Vizio HDTV.

    My new Macbook Air won't connect to my Vizio VO32LF HDTV.  I bought a mini-displayport to HDMI cable to connect the two.  When I connect the cable, and switch to the appropriate HDMI input on the TV, my Macbook Air screen will flash blue for a second, and then return to normal.  The TV reports it's unable to find a signal.  I use the HDTV as my primary monitor, so I'd really appreciate some help on getting the two to place nicely together!

    Cp,
    Thanks for the reply. However, it appears that the issue is not with the hotspot, but with the network settings in the MacBook Air as every other device I have (including non-Apple devices) will connect to the iPhone hotspot. Another symptom is that my MacBook Air can find my iMac (and other network devices) on my wireless network, but the iMac can't find the MacBook Air.
    KDR

  • My macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..

    my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you

    Welcome to Apple Support Communities
    A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
    Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free

  • My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

    My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

    See this article:
    http://support.apple.com/kb/ht3964
    Find the section that applies to your computer, and follow the instructions.
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • MacBook Air won't connect with TimeCapsule

    I recently bought the new Time Capsule and for a while it was happily backing up both my and my wife's MacBook Airs. Then it stopped backing up my wife's computer. On investigation I find my wife's MacBook Air won't connect to the Time Capsule. When I try to select the Time Capsule as the back-up disk an error message appears: "There was a problem connecting to the server "John's AirPort Time Capsule"". I can see the Time Capsule in Finder on my wife's computer but when I click on "Connect As" I get the same error message. On my computer the Time Capsule appears in Finder as Connected, but disconnecting it doesn't make any difference to my wife's computer.
    Any help gratefully received.
    J

    First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
    From the menu bar, select
     ▹ System Preferences ▹ Network
    Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
    Try again to back up.
    If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.

  • MacBook Air SMC Firmware Update v2.0 update available again and again.  How do I fix it?

    I have installed MacBook Air SMC Firmware Update v2.0 three times and I still get an update available notification asking to install it again.  This is a mid-13 MacBook Air running OSX 10.9.3.   System info lists the SMC version as 2.13f7.
    Does anyone know how to resolve this issue?

    Hi,
    - Are there any status or error messages in /var/log/install.log
    - The Firmware version it should install is 2.12f137
    - If there isn't anything in the log try:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    and/or About NVRAM and PRAM
    and check whether there is installation.
    If no install, try OS X: What is Safe Boot, Safe Mode
    then reboot normal, try the install again.
    Hope this helps

  • If I upgrade to Mountian Lion on my iMac, will my Macbook Air get the update free of charge?

    I have an iMac and a Macbook Air. Both are running Snow Leopard 1.6.8. If I upgrade my iMac, will my Macbook Air get the update free of charge from the Mac App Store? Is it similar to buying an app on one iDevice and getting it free of charge on another iDevice with the same iTunes account?

    Yes, indeed it is the same.  But you must use the EXACT SAME Apple ID account on both machines for the Upgrade.
    Hope this helps

  • Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

    Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

    I believe that system has a hall sensor on it to detect when the lid is closed so it can put the system to sleep and/or disable the monitor so it can be used with an external monitor only. If the sensor is marginal or has a bad cable, it may intermittently cut the monitor on and off, and may likewise put the system to sleep. One way to check would be to plug in an external monitor and if the laptop's screen cuts off or doesn't show up, start using the trackpad and press on a non-typing key like the shift key. If the external display suddenly pops and becomes active while the laptop display remains black, it's probably a problem with the sensor or the cable/connection. You might be able to fool the sensor into kicking on and off by moving a magnet over it. It's located on the left had side of the base with the unit opened up, and right over the audio output plug.
    I know of some people that put a small magnet right over the hall sensor's location so the laptop display turns off and they use the system with an external monitor, keyboard, and mouse. If fooling with magnets, make sure they're small and don't get them close to the hard drive because a strong magnet can wipe them out.
    I don't know if this will help you much, but it might.

  • My MacBook Air won't start up.  It's completely powered, yet when the white screen with the apple shows up upon me turning it on, it shuts right back off.  Can someone help?

    MacBook Air won't start up even though it's fully powered.  The white screen with the apple logo appears when I turn it on, then it shuts right back down.  Can someone help me?

    Hey Msazama30,
    First, I would start off your troubleshooting by following the steps in this link:
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/TS2570
    Then, if that doesn't work, try out the information in here:
    Step by Step to fix your Mac
    https://discussions.apple.com/docs/DOC-3353
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

    Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

    Same problem here! MacBookPro with SSD. 10.7.2
    Disk Utility didn't find any problems.

  • My brand new MacBook Air won't turn on all the way.

    Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

    You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
    •Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    For the actual SMC reset, note subsection in above, instructions click-open on blue text:
    >Resetting the SMC on portables with a battery you should not remove on your own
    If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
    There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
    •About NVRAM and PRAM:
    http://support.apple.com/kb/HT1379
    >Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
    You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
    Or use the 'Apple - Support - Contact Apple Support' to start the process...
    http://www.apple.com/support/contact/
    Hopefully this helps somewhat.
    Good luck & happy computing!

  • My macbook air won't turn on and doesn't charge?

    my macbook air won't turn on when it is plugged in.  The light on the connection is orange, not the usual green.

    Orange means charging.
    Keep it plugged in for a while.
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.
    For more on this:
    http://support.apple.com/kb/TS1365

  • MacBook AIR won't TURN ON!!

    My MacBook Air Doesn't turn on. I did everything already, pushing the shift+ctrl+option etc. 5 seconds 10 seconds etc. still no power, there is a green light on the charger but no light or sound coming from the macbook air. This is like only a month old, so there is still warranty. the problem is I have "very important documents" in my macbook air and how would i get assurance that the files won't be corrupted, used, or lost?

    Guys! I HAVE THE SOLUTION!
    I hope everyone with the same problem read this!
    I posted my macbook AIR won't turn on.
    I coulding risk bringing it to MAC Store and leave it there because I have PRIVATE FILES.
    I tried almost every other options, instructions in youtube etc. but nothing worked.
    but now it WORKS
    All i did was plug it for 24 hours straight. Tried turning it ON again but wouldn't work..
    I left it in my room for about 1-2weeks, thinking it was hopeless.
    one day I pressed the power button again THEN it came back to LIFE!!
    So guys dont lose hope. Try resting it for a few days then try again.
    hope this helps

Maybe you are looking for

  • Pass a date Range from VB to a parameter

    Hello, I'm thinking this is an easy question, but ... In a Visual Studio 2008 VB program, I'm allowing the user to pick a starting and ending date from DateTimePickers. (works fiine). In a CR 2008 report, I have a paramter defined as "pDateRange",  T

  • Creative Media Explorer & Windows 7

    I have a Sleek Photo and recently purchased a laptop with Windows 7. When I went to load Creative software, everything went fine except Media Explorer no longer works. It seems to be looking for Windows Explorer as a shell and can't find it's Windows

  • Windows 8 mail app

    there is no mail in the app and I have already synced it. what do I do?

  • Chapter Highlight Order in Reflection White

    I'm having very frustrating problems with the chapter button highlighting order on a DVD created using the Reflection White theme. I have two pages with 6 buttons on each page. Each pages use a different highlighting order and neither page uses the o

  • Feature Request - Ability to prevent videos from auto playing in Browser

    This one isn't totally specific to the Classic, but I thought I'd throw it out there. Currently, when visiting sites such as CNN or CTV News in the BlackBerry Browser and you open an article with a video, it will be begin playing automatically. This