My macbook pro will not start up. I get the apple logo and the little start up waiting avitar. I tried everything including starting with my back up drive and nothing happens.
My macbook pro mid 2012 will not start up. I was running bitdefender and when I went to see if it was done, I had the apple logo and the loading (winding circle) on the screen. I can not get out of this. I used my back up external drive and it did nothing. It did light up.
samnleosgpa,
you may have faulty RAM. Are you able to boot into your MacBook Pro’s Apple Hardware Test (“AHT”)? If so, try running it to see if it can detect a problem. If you’re not able to run its AHT, and you’ve upgraded your MacBook Pro’s RAM before, try reïnstalling its original RAM and see if you can get past the “-6002F” error code. If you aren’t able to run its AHT, and you haven’t upgraded its RAM or you no longer have its original RAM, then I’d recommend that you make an appointment at your nearest Apple store to have them diagnose the problem.
Similar Messages
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Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.
Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions. -
my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that
Mac OS X: Gray screen appears during startup - Apple Support
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It was running slow with the colored spining appearing often. This started happening weeks ago with Yosemite so I formatted the disk with the DVDs that came with the mid 2011 MacBook pro, 10.6.8. I then installed Yosemite on an external drive and this morning i was booted from the external hd with Yosemite and it stopped recognizong mouse clicks so I forced a restart and now I'm stuck with the blank grey screen. Safe mode and verbose mode also do not work.
Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands. -
Macbook Pro unable to print to wireless printer-other PC prints fine and mac just printed a couple days ago just fine. Tried reboot of router-no change, tried reinstall printer driver, etc, no change. what do I do now?
As you can see here, that particular Canon printer is not supported by AirPrint:
http://support.apple.com/kb/HT4356
More importantly, these directions should help in trying to set up your printer.
http://support.apple.com/kb/HT3500 -
My MacBook Pro will not powerup (even when connected to power supply).
My MacBook Pro will not powerup (even when connected to power supply). The caps lock key is the only light on.
Hi PatB11902,
Thank you for visiting Apple Support Communities.
If your MacBook Pro does not seem to power on, but the caps lock key will light up when you press the caps lock key, you are likely seeing a video issue.
There are several steps that can help troubleshoot this behavior, found at this link:
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Start with these steps:
Reset the system
You can reset the Mac's parameter RAM and SMC.
Start up in Safe Mode.
If your Mac does not start up normally after these steps, here are some additional tips that can help:
Troubleshooting: My computer won't turn on - Apple Support
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Sincerely,
Jeremy -
Macbook Pro will not boot beyond grey screen. System freezes.
My Macbook Pro will not boot-up or get beyond the grey screen (with spinning gear wheel.) I've tried all the recommended actions: resetting PRAM, disk repair, permissions repair, re-boot in safe mode etc but still the problem persists. When viewing the safe-boot in verbose mode, the system seems to hang at the stage when it's checking the Airport & Ethernet - the last line on the page reads: "AppleBCOM5701Ethernet: 0 0 setFixedSpeed - logic error, speed any?"
Any ideas how to fix this without doing an Archive & Install?
I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.) Will this actually be the case? Will I lose them.
Any help gratefully received. Many thanks.jfromplymouth wrote: ...I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.) Will this actually be the case? Will I lose them...
Archive and Install just affects the System files, so any apps you have should still be available afterwards. The Installer on the disk that came with your Mac, when you bought it, will tell you this before you proceed. Of course, you can always back out of the Installer if you feel chicken.
Notwithstanding it is still necessary to backup everything. You need to check that Time Machine is set to also backup your Applications folder. It might be set not to do this.
It may not be necessary to worry about this if you have the original installer disc(s). I think any stuff downloaded from iTunes etc can be re-downloaded. However, it's probably quicker to get Time Machine to backup your apps if you can afford the HDD space. It's bound to be quicker than re-downloading the stuff plus any updates. And of course there's those Apps that you have but forgotten about. What about them? -
MacBook Pro will not boot. Just get grey screen. When I hold down control + R, I get blank blue screen.
Which model MacBook Pro do you have?
It's COMMAND and R that will take you to your Recovery partion, not Control and R.
If a later model, can you boot into Internet Recovery (booting whilst holding down the command, option and R keys)?
Clinton -
Both my iMac and macbook pro will not connect to a certain web site?
Both my macs (21" new iMac & a 2008 macbook pro) will not connect to foxcycling.co.uk. I know the site is live as I can access on my iphone and ipad.
From what I've read on the forums its a settings issue which probably migrated from the macbook to the iMac when I migrated the data.
Very frustrating ....
Any idea's and simple solutions?
Both systems up to date etcOK, OS X does not include Adobe Flash. The website is probably Flash based. Chrome has Flash incorporated into it. If you want to download and install Flash visit Adobe's website and download Flash for your system.
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My MacBook Pro will not load. I get the white screen with spinning rainbow for several minutes. Once I get the log-in screen it takes several more minutes of the galaxy screen before anything happens. When I am finally able to click the mouse on an application, I get the spinning thing again and nothing loads. The only thing I can do is turn the computer off by holding down the power button.
You might have an older model that came with disks. In that case, put the disk in and boot while holding down the C key. Run Disk Utility from there.
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My macbook pro will not startup, startup disc is full
my macbook pro will not startup, startup disc is full
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.
If you are no longer able to boot your computer, then the drive is too full and has become corrupted. You may be able to repair it using Disk Utility on your Installer DVD:
Repair the Hard Drive and Permissions
Boot from your Tiger Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If this doesn't work, then you will have to erase the drive and install OS X from scratch. From the Tiger installer disc you will choose the Erase and Install install option. -
My macbook pro will not turn on and the charger is not lighting up
please help!! my macbook pro will not turn on at all, when i plug in the charger it will not light up at all, it suddenly shut down when i was using it.
Is there any charge left in the battery?
Press the button on the left side, near the front edge. If no green lights appear, battery is flat. And if the power brick ain't workin' (by virtue of its pilot light not glowing), then it will remain flat and the computer will not power up. If this is the case, maybe try with another power brick of similar size and see if it charges.
Else the logic board is toast and pitbull's on the money.
Either case, my gypsy crystal ball forsees a trip to an Apple Store or a Service Provider in your future... -
MY MacBook Pro will not boot upThe screen is dark, but the sleep light is on and it makes the characteristic start up sound.What is wrong?
There is always the forum for MBP
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
My Macbook Pro will not boot up. I can hear the sound that it has started and then it goes into an infinite loop.
What model MBP and which version of OS X? Sounds as if the hard drive may have failed. If you have an installation disc, try booting with it. If your machine came with Lion or Mountain Lion, try booting to the Recovery partition - Command and R keys held down while booting.
Clinton -
If anyone can assist with why my Macbook Pro will not pass the first screen, please respond. I have been getting the spinning pinwheel for a few days and cannot lg on now. In recent days I deleted some files and thought that would help the computer move a little faster but now it will not sllow me to access my account. Any suggestions on how to get pass the initial screen?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.
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