My master cover art for "The Circus Life Podcast" isn't showing up in the store, only the podcast library. Can anyone help?
I just uploaded my new podcast, "The Circus Life Podcast" to iTunes via Libsyn. The master artwork for the show itself is not showing up in the store, only the library in the podcast app once you have subscribed. Me and my partner can't for the life of us figure out what to do. The RSS feed was submitted and approved over a week ago and still the artwork isn't show. Can anyone help?
Yes I work at libsyn. rob (at) libsyn (dot) com.
Below are specs from Apple for artwork. They don't mention the 500kb limit - but it seems at least for .jpg images - any we have seen issues with that meet all the other requirement are over 500 kb - and lowering the file size was able to get them working.
But per CMYK - that definitely will not work on the iTunes store. Change your artwork to RGB - get the file size down below 500kb - and reupload to libsyn - with a new file name and your artwork should show up in 1 to 5 days.
Rob W
libsyn
<itunes:image>
This tag specifies the artwork for your podcast. Put the URL to the image in the href attribute. iTunes prefers square .jpg images that are at least 1400x1400 pixels, which is different from what is specified for the standard RSS image tag. In order for a podcast to be eligible for an iTunes Store feature, the accompanying image must be at least 1400x1400 pixels.
iTunes supports images in JPEG and PNG formats with an RGB color space (CMYK is not supported). The URL must end in ".jpg" or ".png". If the <itunes:image> tag is not present, iTunes will use the contents of the RSS image tag.
If you change your podcast’s image, also change the file’s name. iTunes may not change the image if it checks your feed and the image URL is the same. The server hosting your cover art image must allow HTTP head requests for iTS to be able to automatically update your cover art.
Spend some time developing an attractive, original image that represents your podcast well. Potential subscribers will see it on your podcast’s page and a much smaller version of the image in search results and feature placements. Make sure your design is effective in both sizes.
The <itunes:image> tag is also supported at the episode level. For best results, we recommend using the <itunes:image> tag at the item level as well as embedding the same art within the media file’s metadata. To embed art within an individual episode’s metadata using iTunes, select the episode and choose Get Info from the File menu. Click the Artwork tab. Then click Add, navigate to and select the image file, and click Choose.
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