My MPB Adventure - Weeks 8+12

I had an experience this week with the MacBook Pro that I thought I'd share with prospective purchasers...
Let me just say at the outset that I'm a committed Apple customer, having bought a number of powerbooks over the years, most of which I've been very happy with.
As anyone reading this board will know, it's exciting when a new computer comes out, but it can also be a bit scary when you make the decision to buy it because you dread the prospect of ending up with a lemon.
The trouble is Apple's apparent policy of considering a box with a 'broken seal' to be non-returnable (or at least, so the "resellers" tell us). With the exception of certain outlets, when you buy a mac, you don't really know what you're getting until you hand over your money (usually a sum in the four digits) and then if you're not entirely satisfied, you're stuck dealing with someone over the phone at Apple, somewhere across the continent...
Here in Vancouver, only one retail chain/store that I know of offers a 2 week, full refund, no questions asked kind of arrangement on all Apple products. For some reason, I was never wise enough to take advantage of this (until this week). My own worst experience of being stuck with a bad machine (well, really, my only one) was my purchase of the rev c titanium two or three years ago (867mhz -- was that rev c?). The squeal from the fans was notoriously bad, and for someone who spends a lot of time working on their powerbook in quiet settings, this was disasterous. There was ultimately no solution, and I ended up selling the thing a few months after I bought it for about half of what I had paid for it.
I didn't intend to buy a Macbook Pro yesterday, but on Monday, I tinkered with one at the store, and was surprised by how superior it seemed to the Powerbook. When I read about the Macbook Pro, I didn't think the new features added up to much, but after trying one out, it made quite an impression on me.
The screen is beautiful, the build quality and thinness of the computer -- even though it's slight -- is really neat. The speakers are also a quantum leap above what is found the PB. But more than anything, it was the speed that won me over and made me think: yes, I want this, now. I don't care about how few applications are universal... this is awesome...
But in the store, with the ambient noise, much is concealed. I decided to buy the 1.83 at the store that offers the refund and I took it home -- feeling no sense of commitment. I discovered that it was a unit made during the 8th week of production (using the site mentioned elsewhere this board) and I was weary about the "whine" issue.
In the quiet of my home office, it was a drastically different computer -- and it was really, really unfortunate -- because I wanted to keep this computer -- I wanted very much to justify keeping it. In short, this thing isn't ready for prime time. When it is, great; I'll buy one.
First, the fan. There is a fan in the top left corner of the motherboard that whirrs and squeals like a vaccuum -- constantly. I had a headache within about 20 minutes. The fan is so loud, it cuts down the amount of sound you hear coming out of the speakers, unless you crank them right up.
Second, the screen, although it's beautiful, it has a very narrow viewing angle, almost as though it can't be seen in its entirely from any given horizontal angle (this is something I couldn't really notice until I brought it home and reclined in my comfy office chair with it). Also, the screen itself appears to be more limited in its ability to tilt back than the powerbook. But I could live with this.
What I couldn't live with, and what broke the deal for me, was the drastically loud buzzing and static sound to be heard when the computer was on battery. (This was not a 'whirring sound', or a squeal, it was a buzz, as in a wire shorting, or radio static, but suprisingly loud.) It was simply unusable on battery. There is no way it could be used in a seminar, a quiet office, or the library. I thought initially that it might have had to do with the battery needing to be calibrated, so I tried to run down the battery. After about ten or fifteen minutes, I gave up trying, because the sound was so obnoxious.
So, unhappily, I took it back to the store this morning, and got in a chat with the manager (who I was friendly with and who was exceedingly patient with me). I explained to him that on the Apple boards, there was discussion about how some of the units made after week 12 didn't have these problems. I then asked if I could take a look at his stock of MPBs -- to look at the serial numbers to see if I could find one made after week 12. (He thought it was a strange idea, and even stranger that I knew how to figure this out, but invited me to do so.)
To my utter surprise, he said, "in fact, we just got three new units in today, right here." There were three on the floor, still in the manila boxes (i.e., the plain brown boxes), cold from having come right off the delivery truck. All three of them made during week 12, (factory W8).
We opened up one up, booted it up, and unfortunately, it was the very same story. A slightly less audible fan whine (but then I was listening to it in the store), but a noticable buzz from the battery.
Fortunately, I was refunded my money. I thanked and apologized copiously to the manager, and we parted company. I left the store feeling both good and disappointed. I wanted to keep one, but at least where I'm at, it seems too risky to buy one anywhere else in town without a "buyers' remorse" arrangement.
Sorry for the long-winded story. In short, I think the MPB needs another few months before its ready for those super-picky customers like me.
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod
Powerbook 1.67" SuperDrive HiRes   Mac OS X (10.4.5)   Video iPod

serial number (written on the ouside box or found on the Apple menu about this maccclick two times on version ) :
W86XX,
Where W8 is Shangai (plant), 6 is 2006, and XX the week of production.
By the way the screen buzzing sound can be fixed by Apple. See other threads related to bad inverter and buzzing sound.

Similar Messages

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    Update: after writing my first post, I had another kernel panic, while using Airport.
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    0x107e68 : 0x197b8d (0x107e7c 0x107edc 0x202d2d21 0xf7f40048)
    0x107e74 : 0x202d2d21 (0xf7f40048 0x10 0x317a0010 0x10)
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    0x107f0c : 0x38f5d8 (0x37c7280 0x0 0x107f6c 0x128dbf)
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    0x107f7c : 0x6f7673 (0x375f700 0x0 0x3761f80 0x51)
    0x107f9c : 0x658c01 (0x375f700 0x0 0x3761f80 0x51)
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    com.apple.driver.AppleACPIPlatform(1.0.4)@0x657000
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    dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x653000
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    Message was edited by: Scottishengineer
    Message was edited by: Scottishengineer
    Message was edited by: Scottishengineer

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    04/07 -BSD process name corresponding to current thread: mdworker
    04/16 -BSD process name corresponding to current thread: kernel_task
    04/16 -BSD process name corresponding to current thread: iTunes
    04/16 -BSD process name corresponding to current thread: kernel_task
    04/17 -BSD process name corresponding to current thread: kernel_task
    04/17 -BSD process name corresponding to current thread: kernel_task
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      Model Identifier:    MacBookPro8,1
      Processor Name:    Intel Core i7
      Processor Speed:    2.7 GHz
      Number of Processors:    1
      Total Number of Cores:    2
      L2 Cache (per Core):    256 KB
      L3 Cache:    4 MB
      Memory:    8 GB
      Boot ROM Version:    MBP81.0047.B04
      SMC Version (system):    1.68f96
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    Interval Since Last Panic Report:  22066 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    C2A2DA35-E922-49D4-BF5C-4351BEE2F2EF
    Sun Apr 17 22:25:31 2011
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    RSP: 0xffffff8090ecbcc0, RBP: 0xffffff8090ecbcd0, RSI: 0x0000000000000000, RDI: 0xffffff8011634c00
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff7f80ba7d1e
    R12: 0x00000000e00002d8, R13: 0x0000000000000000, R14: 0x0000000000000001, R15: 0x0000000000000001
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    Backtrace (CPU 3), Frame : Return Address
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    0xffffff8090ecba60 : 0xffffff80002d11f4
    0xffffff8090ecbbb0 : 0xffffff80002e3f1a
    0xffffff8090ecbbc0 : 0xffffff7f80ba8031
    0xffffff8090ecbcd0 : 0xffffff7f80b90bbd
    0xffffff8090ecbd10 : 0xffffff7f80b7afb0
    0xffffff8090ecbd60 : 0xffffff7f80b73c64
    0xffffff8090ecbdb0 : 0xffffff7f80b74ceb
    0xffffff8090ecbe60 : 0xffffff7f8113305e
    0xffffff8090ecbeb0 : 0xffffff7f80b64729
    0xffffff8090ecbec0 : 0xffffff7f80b6b38b
    0xffffff8090ecbf00 : 0xffffff7f80b8eef3
    0xffffff8090ecbf20 : 0xffffff7f80b8f29b
    0xffffff8090ecbf40 : 0xffffff7f80b8ef72
    0xffffff8090ecbf60 : 0xffffff8000285b32
    0xffffff8090ecbfa0 : 0xffffff80002c84f7
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                dependency: com.apple.iokit.IOBluetoothFamily(2.4.4f2)@0xffffff7f80b62000
                dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80e20000
             com.apple.iokit.IOBluetoothFamily(2.4.4f2)@0xffffff7f80b62000->0xffffff7f80ba4f ff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
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    Kernel version:
    Darwin Kernel Version 10.7.3: Sun Mar  6 13:37:56 PST 2011; root:xnu-1504.14.2~1/RELEASE_X86_64
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 29338421682419
    unloaded kexts:
    com.apple.driver.IOBluetoothHIDDriver    2.4.4f2 (addr 0xffffff7f80ba5000, size 0x57344) - last unloaded 22669078572092
    loaded kexts:
    com.bresink.driver.BRESINKx86Monitoring    8.0
    com.vmware.kext.vmnet    3.1.2
    com.vmware.kext.vmioplug    3.1.2
    com.vmware.kext.vmci    3.1.2
    com.vmware.kext.vmx86    3.1.2
    com.symantec.kext.SymAPComm    11.1.2f17
    com.jft.driver.PdaNetDrv    1.0.64
    com.symantec.kext.ips    3.2f8
    com.symantec.kext.internetSecurity    1.3.2f5
    com.apple.driver.AppleHWSensor    1.9.3d0
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AGPM    100.12.31
    com.apple.driver.AppleMikeyHIDDriver    1.2.0
    com.apple.driver.AppleHDA    2.0.2f10
    com.apple.driver.AudioAUUC    1.54
    com.apple.driver.AppleMikeyDriver    2.0.2f10
    com.apple.driver.IOBluetoothSCOAudioDriver    2.4.4f2
    com.apple.driver.IOBluetoothA2DPAudioDriver    2.4.4f2
    com.apple.driver.AppleUpstreamUserClient    3.5.4
    com.apple.driver.AppleMCCSControl    1.0.17
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleIntelHDGraphics    6.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB    6.3.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.6.0d12
    com.apple.driver.AppleLPC    1.5.1
    com.apple.driver.AppleBacklight    170.0.46
    com.apple.kext.AppleSMCLMU    1.5.2d6
    com.apple.driver.SMCMotionSensor    3.0.1d2
    com.apple.driver.AppleUSBTCButtons    201.2
    com.apple.driver.AppleUSBTCKeyboard    201.2
    com.apple.driver.AppleIRController    303.8
    com.apple.iokit.SCSITaskUserClient    2.6.6
    com.apple.BootCache    31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage    1.6.3
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AppleSDXC    1.0.2
    com.apple.driver.AppleUSBHub    4.2.0
    com.apple.driver.AirPort.Brcm4331    429.10.2
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleSmartBatteryManager    160.0.0
    com.apple.driver.AppleAHCIPort    2.1.6
    com.apple.iokit.AppleBCM5701Ethernet    3.0.2b8
    com.apple.driver.AppleUSBEHCI    4.2.0
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.4.1
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement    142.4.1
    com.apple.driver.AppleHIDKeyboard    141 - last loaded 23084689556087
    com.apple.driver.IOBluetoothHIDDriver    2.4.4f2
    com.apple.driver.AppleThunderboltDPOutAdapter    1.1.1
    com.apple.driver.AppleThunderboltDPInAdapter    1.1.1
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.1.1
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.0.5
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.4f2
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.driver.DspFuncLib    2.0.2f10
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleThunderboltNHI    1.1.9
    com.apple.iokit.IOThunderboltFamily    1.2.2
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.0.2f10
    com.apple.iokit.IOHDAFamily    2.0.2f10
    com.apple.iokit.AppleProfileFamily    41
    com.apple.driver.IOPlatformPluginFamily    4.6.0d12
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.iokit.IONDRVSupport    2.2
    com.apple.iokit.IOGraphicsFamily    2.2
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.4f2
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.4f2
    com.apple.iokit.IOBluetoothFamily    2.4.4f2
    com.apple.driver.AppleUSBMultitouch    207.5
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.0
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.6
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOAHCISerialATAPI    1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.6
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBUserClient    4.2.0
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IOAHCIFamily    2.0.5
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOUSBFamily    4.2.0
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.2
    com.apple.iokit.IOACPIFamily    1.3.0
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