My network drops when I connect the phone to it.
I connect the phone to my network, or even my works network, and I get an ip conflict and brings the network down. Thoughts? Solutions?
Are you using a static IP addressing on the phone?
Similar Messages
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I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?
A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
I have a 4s with the latest 6.0.1 update and windows 7 with iTunes 11. When I connect the phone, windows can see but iTunes doesn't. Have tried re-installs and re-starts. Anybody else have this problem?
Did you go through all the options?
Also this:
Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again. -
How can I dowload pictures from my iphone 4S? When I connect the phone it says that there is no new pictures in there, but I can see them from the phone?
You can only transfer photos from the Camera Roll. Photos in other albums had to come from your computer to begin with and should still be there.
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PROBLEM IN CONNECTION WHEN I CONNECT THE PHONE:
WHEN I CONNECT THE PHONE IN MASS STORAGE THEN DRIVE APPEAR ON MY PC WHEN I OPEN THE DRIVE BY DOUBLE CLICK THEN DIALOG BOX APPEAR THAT "KILLVBS" FILE IS NOT FOUND,WHEN I RIGHT CLICK THE MOUSE AND CLICK ON OPEN THEN IT OPEN,I DO'NT NO WHAT TO DO PLEASE HELP ME IN THIS MATTER AS EARLY AS POSSIBLE.I THINK THAT MY MEMORY CARD HAS LOST THE "KILLVBS" HIDDEN FILE.WHAT IS YOUR OPINION.
REPLY..........
MY MODEL IS NOKIA 6270Killvbs is a virus script. It seems that your computer is infected with it, possibly also the memory card in the phone.
I suggest you do a complete system scan on your computer to remove the virus. Also remember to scan the phones memory card.
Knowledge should be your Advisor when you need help.
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Love me or hate me, its still an obsession. Love me or hate me, that is the question. If you love me then Thank you! If you hate me then ... -
please help
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
the title is my question and problem
And Now my phone is stuck on setting and it wont let me go to home page. its not frozen but it just wont let me go to home page or go any where else. Please Help ME!!!!
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ITunes hangs when I connect my phone
iTunes 10.2.1.1, iPhone 3GS iOS 4.3, Windows 7 SP1 64-bit.
Short summary: when I connect my phone to sync, iTunes hangs. If I let it sit for a minute or two it will eventually crash. If I disconnect my phone before this then iTunes starts responding just fine.
Details:
I just "flattened" my computer: formatted the drive, reinstalled the OS (and upgraded to Win 7 SP1 off of a DVD with the combined install). The computer waas fine before this, I just wanted to do some spring cleaning. My iTunes library is sitting on a server and has always been accessed over the network.
After the re-install of the OS I installed iTunes and pointed it at my library. That was fine. Then I connected the phone. At that point it was running iOS 4.2.something. I decided to upgrade to iOS 4.3. That seemed to work fine. After that when I connect the phone iTunes hangs.
I decided to reset the phone with the option to erase all content and settings. iTunes now worked ok. So I did an initial sync, telling it to set it up as a new phone. I did not sync any music at this point--I have ~22GB of music, it takes a long time to sync. This still worked fine. So then I sync'd the phone again, this time installing all the music. Again iTunes hangs.
I wondered if the library was screwed up. So I installed iTunes on a laptop (running Win 2008 Server R2), pointed it at my same library (still over the network). Then started over: reset the phone, clearing all settings & content. Sync from the laptop. It works fine. Sync the music from the laptop, it still works fine. It also seems clear that it's not a problem with the iTunes library.
Back to my original computer, the one with problems, my wife is using it logged in with her account and syncing her iPad without any problems. However, she has very little music on her iPad, maybe one ripped CD, whereas my iPhone has hundreds.
So the issue seems specific to this one computer & phone that has a lot of music on it. I never had a problem on the computer before, but that was iTunes before 10.2, iOS 4.2 (and earlier), Win 7 without SP1, ... So I've changed lots of things at the same time and am not sure which one really created the problem. Although I wonder if it's a problem with Service Pack 1. I don't have any concerns about a bad install of the SP, since I did a full install of the OS that already had SP1 integrated into it. But maybe iTunes 10.2.1.1 has an issue with SP1.
Any suggestions?I've been following a Windows forum about the freezing problem. It happened to us and our three iOS devices immediately after upgrading Windows 7 64-bit to SP1. There were plenty of others with the same problem. Rolling back SP1 solved it instantly. Reinstalling SP1 caused it instantly. No amount of cleanly uninstalling and reinstalling Quicktime, iTunes, or any components helped.
Although I have an image of my system before SP1 that I could revert to, I didn't want to. Luckily *a temporary fix is to run iTunes in Vista compatibility mode*. The iOS device will now be recognized most, if not all, of the time. ITunes will run like molasses, but that's better than being unable to sync any of your devices ever again. (I could describe compatibility mode, but you seem PC-savvy.)
Here is the specific trouble I am addressing, although it is only part of your trouble. We plug in one of our iPhones or our Touch, iTunes hangs for a couple of minutes. Windows sees the device as a camera if applicable, but the device never appears in iTunes. It's worth repeating that Windows doesn't have trouble recognizing the device. The problem is with iTunes.
And yes, everyone tried all sorts of things with the Apple Mobile Device utility. People even tried "nuking" all their USB drivers and letting them get rebuilt on startup. The only temporary fix found so far is Vista mode, and the only permanent fix is downgrading the OS to before SP1. -
I have just upgraded to Iphone 4S as my Iphone 3G failed. I want to transfer the data which I believe is stored in my Itunes account. But when I connect the phone to my computer nothing happens it just ask me if I want to download pictures or video. it does not go to my Itunes account.
swisscom say they cannot help it should go to your account and select the phone under devises but I canniot get a screen to do this can anyone help
ThanksTry restarting the AMDS > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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My iphone 5 is not powering the scree, when i connect the iphone to the power it only vibrates
my iphone 5 is not powering the scree, when i connect the iphone to the power it only vibrates o make the connect sound (is like the sound when you connect the phone to power) and the screen remains black, itunes recognizes the iphone, but i cannot do a hard reset because the power button does not work, and have password in my phone so itunes wond restore it. i want to know if is a hardware problem like the mother board o something. help please
If you have iOS 7 installed, you can try to restore it via the instructions given by lllaass in https://discussions.apple.com/thread/5634135
As an alternative, you could take it to an Apple store genius bar and have the techs test it and see what is wrong beyond the failed power button. -
I am unable to use itunes to tranfer appln from my laptop to Iphone 4. I uninstall and reinstalled. But still when I connect the phone to PC , itunes is not launching.
One thing you should definitely try is keeping your iPhone 4 connected via USB cable in your computer and restarting. This should make the computer recognize that it is connected and as long as you have your iTunes set up to automatically open upon connection with your iPhone you should be all set!
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When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.
I Can do that for home but not at friends and work places, nobody else has any problem joining it!! I'm wondering if restoring factory settings will solve it but don't really want to do that as its a hassle to reinstall everything for it to not solve the problem!!
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I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David
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