My new iPhone 5 has stopped connecting to wifi whilst all my other devices connect fine. I have reset network settings and still not connecting via wifi or 3g
iPhone 4 has stopped connecting to Internet on wifi and 3G . Resetting network settings did not fix problem Help please
Howdy TrumpetCharlie,
We've an article that can help get your WiFi working normally again.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen
Similar Messages
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iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?
Call your phone carrier - that's a problem for them to resolve.
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Have 2 ipads setup the same but 1 no longer connects to the network. Have reset network settings and tried to reconnect but no luck. Any advice?
Have you tried rebooting your wireless router by removing power from it for about 30 seconds, then powering it back up?
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I started getting a Timed Out error message on my iPhone 5 when trying to browse the internet tthat reads Page could not be loaded. Connection timed out. I performed a Reset Network Settings and am still getting the error message. What is the fix?
Thanks so much for more direction.
I realized that I bought this iPod T4 about a year ago, so decided to check the date and it is still under the 1 year ltd. warranty until 21 Dec. I contacted Apple via Chat and was informed that the problem may lie in the version of iTunes I was running 10.7. Today Apple released v. 11 of iTunes which I was instructed to download. It's TOTALLY different from iTunes 10.7 - drastically different in fact.
The Apple Chat Rep set up a phone call appointment forl 8:00 pm ET tonight where another Rep will call me to make sure the restore was accomplished OK. With v. 11 of iTunes I can't even find the restore option!!! The phone Rep will have to help me navigate v. 11 of iTunes. It doesn't seem intuitive at all. Maybe it's just me?!?!
Thank you for sending this new link for firmware. It's not clear to me right now whether I'll need it or not. The phone Rep will probably somehow be able to resolve the problem. If not, they'll probably send me to the nearest Apple store if the problem is hardware, as it would be covered under the warranty. I will give another update as to what transpires as a result of the phone call with the Apple Rep.
Again, thank you so much for helping me. -
My iPod touch 4g has stopped connecting to the wifi yet all my other devices are fine?
My iPod 4g hasn't been connecting to the wifi here since last night. It gets up to the point where the little wifi sign next to the server name becomes blue but then the tick never comes up next to the name to verify the connection. I have tried restarting my iPod multiple times, resetting network settings, turning wifi on and off and turning iPod on and off but nothing seems to be working... Anyone got any ideas as to why this might be happening and how to resolve it?
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I purchased a new router and can not connect my IPHONE 4S to it. All my other devices connect fine including my IPAD. HELP! I am not a techie!! I am a newbie
My guess is that when you see the router on your phone, you press the blue arrow on the right - thats why you see all the IP stuff. Don't press the blue arrow. Press further to the left. You should be prompted for a password then.
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My iPad got disabled and once I waited the 15 minutes I logged in, but from then on I could not connect to server dispite having 2-3 bars of wifi signal. The same thing happened to my iphone5 at the same time although this had not been touched by my 3yr olds. My wifi is very intermittent and often it goes from 3g to GPRS on my iphone. I have reset network settings, turned devices off by home button and off button, removed sim card in phone, etc. I'm stuck.
Hi 30daysnow,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing wireless connectivity issues on your iPad and iPhone.
Since you mention having unexpected behavior on both Wi-Fi and 3g (cellular) connections, see these articles for more helpful troubleshooting tips:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model) - Apple Support
The steps in these articles can help resolve the symptoms you're seeing.
Best Regards,
Jeremy -
A message keeps popping up when I try to join my network that says, "unable to join the network."
I have already reset network settings and restored ipod to original settings.
I already updated iTunes and upgraded iPod to iOS 6.
The password is correct. I even made sure by checking my wifi account.
I have completely restarted my internet connection multiple times.
I have also restarted my ipod multiple times
My wifi was working on my iPod yesterday before I reset all settings.
I updated it yesterday to iOS 5. Still didn't work.
It wasn't updated to the new iOS 6 until today so I don't think it has anything to do with the upgrade.
My camera started to be glitchy, so I reset my Ipod like I was advised in another discussion.
My internet wasn't connected anymore. My password wasn't working either, but the wifi connection was still showing.
Safari still wasn't working, though.
I did the sensible thing and I reset my network connection.
Now, the password isn't working and there's no wifi signal.
The camera is working well now, but the wifi is messed up. I didn't expect any of this to happen. The internet is all I use the iPod for. Now, the iPod is useless to me. Please help?are other things still connecting to the wifi without a problem?
Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>? -
Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Upgraded to Maverick. Now cannot connect to wifi. All my other devices will connect. Have rest wireless hot spot switch and cable modem. Other devices still connect but MacPro does not. MacPro wireless is self assigning an IP address blocking access. It will connect if I connect to my iPhone hot spot via wifi. Any ideas?
If you follow this video you'll see how to delete your WiFi AP from the OS, this will allow you to select it again which I feel will correct your problem.
https://app.box.com/s/fe7v7h7kywjr23spumqp -
My wi-fi connection is enabled, however Safari is telling me the server stopped responding. My laptop is working fine on the same wi-fe network. I have reset the network settings and still Safari will not open any web pages. Help!
Ralph..........Did as you suggested and I am still getting the message "Safari could not open the page because the server stopped responding". I am not able to connect with anything on the Internet. Frustrating since I am able to connect with my laptop. Thanks for the suggestion.
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Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
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Have been trying to login to facetime, first time since upgrading, and it keeps telling me there is a problem connecting. Wifi is working fine. Reset network settings and also rebooted. What else can I try, please?
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
I have an ipad4. Wifi keeps cutting out after the upgrade even after I forget the network and resign on or reset all network settings. I deleted iCloud drive from my iPad, turned off Bluetooth, reset network settings, and rebooted my iPad. Since I upgraded to IOS8 this is the longest wifi has consistently been working for me. Which is approximately an hour now. Anyone else find that this worked or have figured out if this or anything out there is a permanent fix?
Hi CollinGCC78,
It sounds like you have been on the right track in troubleshooting this issue. If you are still having issues, you may want to double-check the steps outlined in the following article, in order if possible (apologies for replicating any steps you have already taken):
iOS: Troubleshooting Wi-Fi networks and connections
Regards,
- Brenden -
After my iphone4S update to 7.0.6, it have a problem that keep searching network then no service show on display. Can't call. I have try check sim card, reset network settings, and restore my iphone. Still not working at all. Need help please.Urgent.TQ
Izit software or hardware? Confuse:(
Only can use wifi now.
Any way thanks guys for ur suggestion:) amishcake and simes
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