My phone keeps coming up as sim failed, got till november to sort this out, dont haved an apple shop nearby, tried sim replacement, What do I do!
I've had my phone since last November, so I'm rushing to sort this out because my garuntee will run out soon! I'm in a residential college and my phone keeps Sim failing up to thirty times a day at least! had this problem ever since I got the phone, gone to the orange store and they sent me to apple, I dont have an apple store anywhere near where I live different customer services tell me different things, change your sim, update and have tried both, my temperary solution is to re boot my phone but because i dont know when it sim fials till I look at my phone, I only find out thatt I've missed inportant phone calls and old messages when I turn it back on, then five minutes later it Sim Fails again! I'm so frustrated because obvously I'm away form home and its been a buger to sort out I htink I've just ran out of choices. Got an expensive phone, on an expensive contract, when it doens't even work properly, bad signal, bad internet connection, dont know what else to do!
Is the phone carrier locked to O2 (sounds like it is)? Unless your friend requested they unlock it before giving it to you (ie. while it was still on an account on their network), it will be carrier locked to them.
You can contact O2 and ask them about unlocking it (they do support unlocking) but I don't know what they will tell you now that the account is closed and it is off their network. Regardless, they are the only ones who can help you with a phone locked to their network.
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