My photos will not sync to my Apple TV (1st generation), ipad, iphone, or itouch. They used to be there but upon recent syncs with all devices they have all gone. I am totally baffled as I have not changed settings?

I had the same thing happen to me. It's a bug in iPhoto 9.4.2.
The first time you run iPhoto after upgrading to iPhoto 9.4.2, it "updates the iPhoto library". This sometimes tickles a bug where iTunes can see all your iPhoto albums, but iTunes thinks they are empty. Since iTunes thinks all your albums are empty, it dutifully deletes any photos from your synced iOS devices.
It's easy to tell if this is the problem you are seeing. Open iTunes and go to the photos sync panel for one of your iOS devices. If you have multiple albums checked, but iTunes shows a total of 0 photos, then you have the problem.
I spent an hour with an Apple Genius. he couldn't find any mention of this problem in their internal support system. His recomendation was to reinstall the operating the system. I suspect that this won't solve it.
The only solution I have found is to restore iPhoto 9.4.1 and the corresponding iPhoto library from your backups.
I would refrain from upgrading to iPhoto 9.4.2 until Apple has a fix for this issue.

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TS1424 I purchased the series "Call the Midwife" and downloaded it to my Windows desktop. Then I tried to sync the episodes to my 1st generation iPad and an error message told me that the video format was incompatable with the my iPad. What to do?

After downloading into my computer, I tried syncing to my iPad but to no avail. The purchased tv series would not sync. So then I tried to download via wifi directly to my iPad and the first two episodes downloaded no problem. The following 6 episodes then said that the video format was not compatible with my iPad and therefore would not download. What should I do. I don't even know who to ask in Apple nor how to get in touch without paying a fee.

Hi, jjsylves.
Thank you for visiting Apple Support Communities.
If the media is still located on your computer, I would create a version specifically for the iPad. To create and iPad version in iTunes 11 select the media that you are wanting to convert. From there, select the File menu > Create New Version > Create iPad or Apple TV version. Once the media has been converted, sync the iPad version to the iPad.
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Regards,
Jason H.

My apple bluetooth keyboard is not paired by my Apple TV 1st generation. Is it a bug of new sw version?

my apple bluetooth keyboard is not paired by my Apple TV 1st generation. Is it a bug of new sw version? My apple keyboard is a qwerty keyboard that is normally function with other apple devices (iphone5, iPad, etc.)

Thanks for your description of the procedure. I selected the device by scrolling down and then pressing Enter. Then, I received the passcode on the screen, that I entered by the keyboard and the pairing was completed. the search for a new device continued, and I had to stop the search. May be you have to proceed to a complete reset of the Apple TV. Hope it works.

HT5467 Each time I try to use location appears "CAN NOT DETERMINE LOCATION" I've tried restarting the iPad ,turning on and off , using wifi and cellular but still doesn't work ......is it a problem that Apple fail to advice it's customers?

Please help. I heard that many users have the same problem with the location service in the iPad. Regardless if they're using wifi or cellular network

Nevermind, I seem to have solved the issue by going to Time & Date settings and switching the "Set Automatically" switch to off for a few seconds than back on again.

How do I get my photos off 1st generation itouch? I have macbook pro, ipad, iphone. Itouch syncs but does not have option to share in any capacity ie send via email, etc. Also, the computer from which photos were originally taken from has crashed.

How do I get my photos off 1st generation itouch? I have macbook pro, ipad, iphone. Itouch syncs but does not have option to share in any capacity ie send via email, etc. Also, the computer from which photos were originally taken from has crashed.

It has always been very basic to always maintain a backup copy of your computer.
Did you fail to back up your pics?
The photo sync is one way - comptuer to ipod.
You can e-mail them to yourself (instructions in the manual), but they will not be of the original quality.

HT1695 I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. Any suggestions?

I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165

I would love to have a phone number to call someone with apple on this issue.

I am a BT Yahoo customer using Apple Mail, on iMac, iPad iPhone, 4 to 8 times a week sent mail is not delivered into the sent mail box and I have no record of the sent e-mail or its content. BT say it's an apple problem. Any help would be appreciated. Ted

I am a BT Yahoo customer using Apple Mail, on iMac, iPad iPhone, 4 to 8 times a week sent mail is not delivered into the sent mail box and I have no record of the sent e-mail or its content. BT say it’s an apple problem. Any help would be appreciated. Ted

Hello,
Are they just regular size eMails?
Do you have more than one eMail account setup?
Next time it happens, get...
Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Use it to Find All, for Name ends in...
.emlx
(dot ee em el ex)
And Modification Date, is within, the last 5 minutes or whatever.

HT1784 In iTunes my Apple tv (1st Generation) only shows Summary and photos so I can no longer load a movie and sync to the Apple tv. Anybody else experienced options now missing ?

I used my Apple tv (1st generation) to load films on iTunes and then sync to my Aplle tv. In iTunes I now can only see Summary and Photos and therefore lost the ability to load a film and then sync to the Apple tv. Anybody else experienced this with ? Cannot find any options to resolve this.

Welcome to the Apple Community.
Your library has become a secondary (streaming only) library only (it is possible to turn syncing off by ctrl-clicking on the Apple TV listing in the device list and choosing 'Turn Off Syncing" from the contextual menu) and you need to reconnect your library as a primary library.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

HT5457 How do I update my 1st generation IPAD to IOS 5.1 and I do not have a software update feature on it.

I have a 1st generation IPAD and it is currently running IOS 4.3. I would like to update it to IOS 5.1 but am having difficulty doing it. I have followed the update software instructions in ITUNES but my IPAD will not display the update software feature under General in Setttings. What do I need to do?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Some contacts have disappeared from my phone contacts. They are still in the phone because if someone calls me their name appears and if i search in text for contacts they are still there - but if i search in phone contacts they are not there, Help

Some contacts have disappeared from my phone. Not all just random ones. They are still in the phone because if someone (who has disappeared from my phone contacts calls me their name appears and if i search in text messages for contacts they are still there - but if i search in phone contacts they are not there, Help!

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. How do I transfer to library?

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?

Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Apple TV 1st Generation: Update failed. Apple tv could not be updated

Hello,
I have a problem with my apple TV 1st Generation.
I did a Factory Restore and now i have
Software Version 2.0.2
Software Build 120
OS Build Version 8N5461
EFI Version 00DA.B04
GF Version 3.1.0/2.9.50
I wanna upgrade the Apple TV to Software Version 3.0.2 which is the last but all i get after downloading and installing the update is the same message
Update failed. Apple tv could not be updated. Make a Factory Restore
I have made over 20 Factory Restores but the same message all the time.
I changed the dns server to 8.8.8.8 and 208.067.222.222 but no luck with any of these solutions.
Can somebody help me please, so i can update my Apple TV.
Thanks in advance.

I have already tried to update Apple TV by cable and I still have the same result.
I still can't update it.
Any other solution?
The most annoying thing is that it downloads the update and when it starts installation of 3.0.2 then the message appears.
Can this be Apple's servers problem or Apple's TV problem?

Firefox 4 will not let me keep my bookmarks listed on the side bar. I can open them there but once I click somewhere else they go away.

Firefox 4 will not let me keep my bookmarks listed on the side bar. I can open them there but once I click somewhere else they go away. On previous Firefox versions I could display my bookmark folders down the left side of my screen and just leave them there, accessing saved bookmarks when I needed to. Now with FF4 I can open a vertical column of my bookmark folders by clicking on bookmarks in the navigation bar but this won't stay there; if I click elsewhere they disappear. I could put a bookmark toolbar on my screen but this takes up more vertical space. I have lots of horizontal space that's unused. How can I go back to the display of bookmarks in previous versions?

You can fix that by going to View -> Sidebar and click on Bookmarks.
Or you could simply use a shortcut
''control + B''

My photos will not sync to my Apple TV (1st generation), ipad, iphone, or itouch. They used to be there but upon recent syncs with all devices they have all gone. I am totally baffled as I have not changed settings?

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