My purchased fims and TV shows show in menu of apple tv but will not download to view
Purchased items show in menu of apple tv but will not download to view. There is an indication of 1 hour 45 mins before able to view
Movies are currently a one time download. Because of this, it is your responsibility to back them up so when something like this happens, you can simply copy them over the new drive.
You can't download them again with purchasing once again.
Similar Messages
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After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?
If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com -
i have a game app that shows as an icon on my phone but has not downloaded properly and I can't delete it. Any suggestions?
Stop multiple posting ,you already have an answer in an earlier post
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I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?
If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
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My iTunes IPad app bought in the Us Apple Store online will not download the update for HayDay. It gives me a message that the app was not bought in the French store. How do I change to the US Apple store to resume updates to my application HayDay.?
Click here and follow the instructions to change the iTunes Store country.
(85459) -
just purchased blue ray movie from store with a redemption code but will not download with out inserting disc I have a macbook air
I am experiencing the same thing. I have many books that I used to read on my iPad.
Now on iBooks in Mavericks all my books downloaded correctly apart from two which I really want to work (The Lean Startup and Communicating The User Experience).
When I download both using the cloud icon just when it reaches 100% I get this message:
[Insert Book Name] failed to download
To try again, select Check for Available Downloads from the Store menu.
When I check for available downloads it says I have already downloaded all my books.
Anyone know how to fix this.
I do realise that this is only v1 of iBooks so I hope Apple sorts it out soon.
Thanks!!! -
There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
i preordered the new kendrick lamar album, and it was released a week early just now, but is not downloading in my itunes
Figured it out.
1. Click on your name in the top right of the iTunes window
2. Click on Account Info.
3. Enter Passsword
4. At the top, it should say Downloads Available, click on the Download button and you're all set -
I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer. I am unable to use my phone and im not sure what to do..
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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I have a new air print-capable printer and am signed up to Verizon wifi+3G service but will not have wifi while traveling. Is there anyway to print from my iPad in this situation? Cannot the IPad be hooked up to a printer with a cable? If not, this seems to me to be a real shortcoming with an iPad!
iPads cannot be connected to a printer using a cable.
You need some form of Wi-Fi network to print. You do not need to have that Wi-Fi network connected to the internet. There are some devices that will create a Wi-Fi network and allow you to print. Google it to find someplace ossicle solutions. -
My I phone has plenty of storage but will not download any apps free or paid for when I press install the installation symbol appears briefly and then the page reverts to the original form with the price or free on the right hand side.
Call 1-800-275-2273...ask to talk to "Customer Relations"...no one else.
Good luck. -
The music will show up on my iPad and on iTunes but will not show up on iPhone 4. My wife has the same issue with the 4S and both phones have been like this since we bought them. Everything synchs but music. The synch music box is checked. Any ideas????????
I have the same problem and it only affects the one song, everything else syncs
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I downloaded a song onto my iPhone5 & iPad3 with NO PROBLEM. The problem comes when it will NOT download onto my iMac!! Errors 1003 & 8003 keep showing up. It's connected to the net if not I would NOT be writing this.
Please fix!
Thank youHave you tried signing out of itunes and then signing back in
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I pre ordered a album and it says purchased but will not download
I pre ordered a album and it says purchased and has been released but will not download
Hey Sspafford!
I have an article here that can help you with this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
my son keeps wanting me to open the Juice Cubes app. It says that it has already been purchased and will download now with no additional charge. It doesn't do anything. I can't open it. He's got autisim and has a hard time understanding why this is happening. Please help so this mother can have some peace. Lol
Not sure what else to suggest, logging out, closing apps, soft-reset, logging back in, fixes a number of things - I've done a quick search on here and I can't find any fixes, hopefully if somebody else reads this and knows what to do then they will post.
I seem to be able to download the app here in the UK, and delete and redownload it. You could try contacting iTunes Support and see if they can see any problems with your account that is affecting the redownloading of that app (but it might take 24 hours for them to reply, and they not suggest anything new ; except for possibly resetting your iPad back to factory defaults which is probably not advisable apart from as a last resort, you may not be able to redownload everything from the store as rights-holders occasionally remove items) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Had you made any in-app purchases within the app and/or have progress in the app ? You could try creating a new account (you will need to use a different email address as its primary email address) and see if you can download it with that account - but as apps are tied to the account that downloaded them any in-app purchases/progress from your existing account will not show if you download the app on a different account.
Creating an account without giving credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
Redownloading an account's past purchases can tie a device to that account for 90 days (though that should only affect redownloading, iTunes Match and automatic downloads), so if you do create a new account and you can download the app then if it gets deleted (you can prevent apps being deleted via Settings > General > Restrictions > Deleting Apps 'off') you may not be able to redownload it - or if you do it may tie your iPad to that account for 90 days : iTunes Store: Associating a device or computer to your Apple ID.
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