My S4 was under warranty and they only send out reconditioned phones. They on they sent was worse than the first one.

Not happy. The phone they sent out to replace my S4, that is under warranty ,was reconditioned and it has more problems than my other phone. They said Samsung will not let them replace it with a new one. What's the deal?

stef7 wrote:
A reconditioned or certified device should operate properly.
As should your "NEW" phone, too. Unfortunately, not everything works as it should and therein lies the need for a warranty.
stef7 wrote:
If they don't (and obviously that is the case here), the OEM is not fulfilling their warranty are they?
Only if they don't offer to replace your phone again if you have another problem. Otherwise they ARE fulfilling their warranty.
stef7 wrote:
Oh wait, who EXACTLY is doing the reconditioning / re-certification on these devices?
Obviously I have no idea, but I am sure it is simply a conspiracy where they are using untrained 5 year olds.
stef7 wrote:
What documentation are people getting that shows it passed various tests properly?
I was unaware that the warranty promised this type of documentation.

Similar Messages

HT201328 If my carrier unlocked my iPhone and it needs to be replaced under warranty. Do apple sends an unlocked phone.

If my carrier unlocked my iPhone and it needs to be replaced under warranty. Do apple sends an unlocked phone. Or I have to get it unlocked again from carrier.

Once Carrier unlocks any iPhone, this is entered in to Apples data base. Therefore, as replacement under warranty you get unlocked iPhone.

Photoshop CS6 pentool reaction rate was slower than the first use of Photoshop CS6 pentool. I wonder the fundamental cause and solution rather than optimization.

Photoshop CS6 pentool reaction rate was slower than the first use of Photoshop CS6 pentool. I wonder the fundamental cause and solution rather than optimization.

I have no problem with CS6 Pen tool performance. Its instantaneous. I'm using Windows 7 Pro and CS6 version 13.1.2. on a Dell workstation PC.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

The iphone 4g white was thicker than the black one, is this the same for iphone 4s?

the iphone 4g white was thicker than the black one, is this the same for iphone 4s?

Just to clarify, there is no such thing as a iPhone 4G. The previous model was the iPhone 4, and the new one is the iPhone 4S. Apple is being careful not to use the term 4G due to the misuse of the term. Carriers are using the term regularly and Apple may have to start using the term to let consumers know that the new phone is as fast or faster than the phones already on the market using "4G or LTE". The IPhone 4S is capable of download speeds up to 14.4 Mbps, which is what the carriers are calling "4G LTE", but in actuality 4G is download speeds of 100 Mbps which isn't availible at this time. Oh, to answer your question, diesel is correct, the phones are identical except for color.

Apple gave me a "new" iPhone that was worse than my old one what do I do?

So about a month ago my iPhone 4 camera stopped working. I went to Apple Genius Bar and got a new one for 169$. But they replaced it with a even worse one. My "new" iPhone heats up like crazy and te battery drains so quickly without me doing anything. I really don't want to have to pay more money if it's just going to be even worse. Anyone have any ideas on what I should do?

You really should download and read the user guide that roaminggnome gave you the link for in the post above.
If you want to totally start from scratch and erase all of her content go to Settings>General>Reset>Erase All Content and Settings. This removes everything from the device and returns it to out of the box status. You can also restore the iPad as a new device in iTunes and that erases everything as well. This article explains that process.
http://support.apple.com/kb/ht1414
If you want to rename the iPad, connect the iPad to your computer and launch iTunes. Double click on the text of the iPad's name on the left grey source list of iTunes and you can change the name of the iPad. When you are finished typing in the new name, hit the return key on your keyboard. This article explains it for you.
http://support.apple.com/kb/ht3965
You will want to delete her mail accounts on the iPad if you have not done so already and set up your own mail accounts. This article will tell you how to do that.
http://www.apple.com/support/ipad/assistant/mail/

I'm on my second Revolutiona and it's not better than the first one.

I am having the same problems as the rest of you with the revolution and also I'm paying for mobile hotspot with phone and it keeps dropping the internet or says web page cannot be displayed. This is not on a certain page it's all the web pages I visit.

Welcome to Apple Discussions.
I would think that a charger would have its own warranty - probably either 3 months or 1 yr. Check with the store you bought from. I would delay this until you have your new battery as the old battery might be causing the light problem because it's feeding corrupt information through the software. If you can, borrow a good battery from a friend and check whether the power unit behaves correctly.
Your second problem looks like a swollen battery. Very minor swelling can occur with heat but more significant swelling is a faulty battery. If this is the original battery you should check its health using System Profiler. If it has exceeded 300 cycles you should replace it immediately at your own expense. In any case you should remove it and replace it as swollen batteries are a serious risk to the computer should they burst.
Neville

Okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything.

okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything. so what now ? could i pay a lower price to get another ipod because if so i will .

Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I cracked my screen for my touch, it still works but the cracked is big and annoying . I'm still under warranty, will they fix it still?

I cracked my screen for my touch, it still works but the cracked is big and annoying . I'm still under warranty, will they fix it still?
It works fine. Some of my album covers are mixed up though, not sure its because of the fall. help me

It is very unlikely that Apple with replace your iPod under warranty since the warranty covers manufacturing and design defects. A crack screen is usually not caused by a defect. You can alway make an appointment at ter Genius Bar of an Apple store and ask.

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

Austrin,
Information can be found at the link below that can assist with setting up service for your iPhone through Apple.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
Regards,
Allen

HP Pavilion dv7t-7000 Under Warranty and Support won't help

Hello,
I have my pavilion laptop suddenly have power outages. Verified that the product is under warranty and submitted a case. The helpful support responded. Closed my case. Then proceeded to tell me that I had to go to another site to submit. The link led me to exactly where they just closed the case and I could see my case I just opened marked as closed. Thanks for the help. In an email, this very helpful support person told me to navigate to chat and their directions didn't lead me to any chat. So I'm left with a product under warranty that HP has cleverly hidden all means of support and actually fulfilling the warranty.
========================================================================================
So throwing out the case notes and hoping anyone within HP or the community can lend guidance.
roduct: HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
Problem description: Getting multiple eventid 41 associated with sudden shutdown of computer ("The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."). I initially thought it was disk crash so replaced the hard drives and problem continues. I checked the power supply cord which was facing a recall and that appeared fine (not covered by the recall). Seems this is under warranty and this is freezing me up from doing work.
Case history
*** NOTES 1/29/2015 (M/D/Y) 12:05 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: DEFAULT
Troubleshooting steps.
Ran disk check, even after doing putting in new hard drive. No issues. Ran memory check. No issues. So memory and disk appear fine. Could be PSU based upon error code supplied. Odd w/ laptop. Forums suggested possible motherboard issue.
*** NOTES 1/29/2015 (M/D/Y) 6:45 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: Snic
********** And they ever helpful response that closes the case and directs me to the same place where I submitted the case in the first place. Thanks for the help HP! ************************************************
Hello Steve,
Thank you for contacting HP’s Support Case Manager.
Support Case Manager is not available at this time for HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC. HP’s support options on your specific product can be located at www.hp.com/contacthp . From this site you can visit the HP Support Forum, link to “Chat with an online Support technician. Options are free for in-warranty customers. Support for out-of-warranty customers may require a fee. To Check warranty status, please refer the below link:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lc=en&product=3964065&task
Thank you for contacting HP Support.
Regards,
[edited name by moderator]
Technical Support Engineer,
PPS Desktop/Portable Support

Hi @SteveKo ,
I sent a follow up message to the attention of an appropriate team within HP. It is possible that they may request more information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

Hi, my product is under warranty and has a power button issue. Greek dealer doas not support it becouse I bought it from the us. wharT shall I do.Thank you

Hi, my product is under warranty and has a power button issue. Greek dealer doas not support it becouse I bought it from the us. wharT shall I do.Thank you

It can only be serviced in the country where it was originally sold. Take it back to the US or send it to someone you know there to take it in for service.

Itunes doesn't list all of my recent podcasts. My show is Black Tribbles and it only shows episodes through March 2013, however we do at least two shows a week and they aren't listed. The feed works because the show update to my computer. Help please.

Itunes doesn't list all of my recent podcasts. My show is Black Tribbles and it only shows episodes through March 2013, however we do at least two shows a week and they aren't listed. The feed works because the show update to my computer. Help please.

Your feed is at http://blacktribbles.podomatic.com/rss2.xml
When subscribed to in iTunes the recent episodes show, but the Store hasn't updated for some time.
There appears to be an issue with the feed. In the episode 'WRESTLING MARCH MADNESS: Final Bracket & Championship' of 31st March you will find in the 'description' tag the following line:
4. KURT ANGLE
At the end of this line is an invisible character which seems to be wrecking the feed - although it works OK when suscribing in iTunes it won't load in a browser (and I also found the feed very slow to load, which won't help matters with the Store)
This sort of thing usually happens when you paste text in from a word processing application and manage to include one of the invisible control characters. I don't know how easy it will be do do it in Podomatic but you should delete that entire line and retype it to remove this charter.
You should keep an eye on the time it takes the feed to be accessed - if there is a long enough delay (and it was quite some seconds when I tried) the Store may well timeout and fail to read it. At the moment it's showing a cached version from the last time it was able to read it.

My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

If not under warranty,
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit

Ipod touch is under warranty and I have a cracked screen. What now?

ipod touch is under warranty and I have a cracked screen. What now?

A broken screen is not covered by waranty. However, sometimes if you make anappointment at the Genius Bar of an Apple store they will exchange it for no cost. Otherwise you will have to pay $99, $149 or $199 depending upon the capacity.

I have an iphone 5c, it is still under warranty and it broke the glass. I'm from Brazil but I bought it in the USA! I wonder if there is any cost to replace the glass, and if you have how much to change in any apple store in miami?

I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?

my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it

My S4 was under warranty and they only send out reconditioned phones. They on they sent was worse than the first one.

Similar Messages

Maybe you are looking for