My screen has frozen with a picture of itunes and a usb cord cannot shut it down or anything
my screen on my ipad 2 is frozen with itunes and a usb cord picture on it. cannot shut it down or anything
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.
Similar Messages
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I have carried out a restore on my iphone3gs and now the screen as frozen, the apple picture is showing and the sun dial timer but it wont do anything
You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.
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My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
I tried synching my phone to apply an update, but the screen has frozen with the itunes symbol. Is there a way I can unfreeze the screen, can anyone help please?
http://support.apple.com/kb/HT1808
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There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build". -
I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My iPad Mini has frozen with a a message that I do not have enough ICloud Storage space. I have freed up nearly 5 GB of space and it is stll frozen.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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TS3992 my screen has frozen with message from icloud and I cannot unlock it
My ipad screen has frozen and I cannot unlock it.An icloud message tells me to go to settings but the message won't clear off the screen. I cannot unlock or lock the screen
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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I have a iphone4, i was updating itunes, now the phone has frozen, with an apple on the screen. It wont off and i cant use it. What do i do...?
Try connecting the device to your iTunes library in recovery mode and restoring it. Use the instructions in this Apple support document to place the iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
aMy iphone is frozen with a itunes icon and the of a usb cord attached, How can I get my iphone to work again ?
Like this
http://support.apple.com/kb/HT1808 -
u there
Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next connect it to your computer and try to restore the iPod via iTunes on your computer. -
I downloaded pictures to my computer. Then the computer started to make me use iCloud. I continued with the process and now all of a sudden, my phone has froze!!!
I can't recieve calls, I can't make calls. I can't get into my contacts and i need to send out a mass text with regards to something tonight!!!!
HELPUse iTunes to restore your phone. It's in recovery mode.
~Lyssa -
I connected my i phone 5 to the computer to download a photograph but the phoen has now frozen and a sloider bar but it won't respond. Even when using the power and home buttons it just comes back to the same frozen display.
Hello Uprevved
If it is not responding, check out the article below for some troubleshooting steps to get it resolved.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My desktop screen has changed with one that says "unlicensed" and i cannot change it back
i now have a desktop of the western hemisphere with "unlicensed" in the background.
Did you install trialware that changes the desktop background?
Perhaps your User Account Permissions is off.
See #6 and other Steps here to repair your software glitch.
..Step by Step to fix your Mac -
HT201352 In my screen only appears the blue logo of Itunes and a the picture of the USB cable
My ipad screen is blocked with the logo of itunes and a usb cable
Hi Peligon,
Thanks for the question. Based on what you stated, it seems like the iPhone will not boot. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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