My toolbars don't work in CS5 InDesign.

When I open InDesign, I can't get the toolbars to work (the ones along the left as well as the varioius Type and other tool bar icons across the top. I tried removing my preferences, but that didn't work.

I was getting kind of tired trying all these 'fixes', so I went back, uninstalled all my previous Adobe programs, including CS5, CS4, CS2 and whaetever else I had. Then I instaled CS5 all over again. I got a message that some of the files for CS5 did not install correctly, Adobe Error Code 6, so I went and looked at the text file created during the install process. Here is the summary of that file:
- 0 fatal error(s), 11 error(s), 10 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
WARNING: Display requirements not met for {AE29D445-8164-4CD1-8824-FCE85C0BB179}
WARNING: OS requirements not met for {AE29D445-8164-4CD1-8824-FCE85C0BB179}
WARNING: Display requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
ERROR: 47 Failed to add Font 'C:\Windows\Fonts\AdobeSongStd-Light.otf'. Error: 2
ERROR: 47 Command ARKFontCommand failed.
ERROR: 47 Failed to remove Font 'C:\Windows\Fonts\AdobeSongStd-Light.otf'. Error: 2
ERROR: 47 Error rolling back command ARKFontCommand
ERROR: 48 Failed to add Font 'C:\Windows\Fonts\AdobeSongStd-Light.otf'. Error: 2
ERROR: 48 Command ARKFontCommand failed.
ERROR: 48 Failed to remove Font 'C:\Windows\Fonts\AdobeSongStd-Light.otf'. Error: 2
ERROR: 48 Error rolling back command ARKFontCommand
ERROR: The following payload errors were found during install:
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
Search the same string above to find when the error occured.
Does this help?

Similar Messages

Thumbnail previews don't work. CS5 / G5

What happened to the thumbnail previews?!! They don't work anymore and it really slows the workflow down...a lot!
Now you have to open up every file to see what it is.
Please Adobe, tell me there's a fix!

Bob,
What in the world are you smoking? Please read again.
The thumbnail previews are the little images that you see in 'finder' when you click on a file without opening it. They show you a miniature preview image (thumbnail) of the file.
Example: If you are in Indesign and you want to place an illustrator file into your layout, you would click on your frame and hit 'Apple D' and then locate the file you want from a relevant folder. I used to be able to use the thumbnail previews to help locate the file I needed. Now this function doesn't work and I have do trial by error. Which obviously takes much longer and slows the work flow down.
This happened after installing CS5. Not sure why or what's causing it exactly but it's a big deal.
Looking for a fix (not from smoking).
Mark

Hey! How come my clone toolbar don't work like the one in BCALV_GRID_05 ???

The "export" button on the BCALV_GRID_05 SLIS sample program is active. it pops a context menu, etc.
This button is NOT active when I carefully clone the code of BCALV_GRID_05 into a client Z program.   When I click it, nothing happens except that the grid flickers.
I know I can work around this with a custom button, etc. but I'm really curious to know why the same code is behaving in two different ways in two different programs.
But what I want to know is why my toolbar is behaving differently than the one in BCALV_GRID_05.
Can anyone tell me what I'm doing stupid here ????

I figured it out but it's kind of subtle and interesting and I'm still leaving this open as a question.
I had borrowed my PBO output module from an earlier program in which I had to refresh the grid each time (I forget why.) So my original code looked like this:
MODULE ALV_DISPLAY OUTPUT.
IF G_CUSTOM_CONTAINER IS INITIAL.
create container for ALV grid
    CREATE OBJECT G_CUSTOM_CONTAINER
       EXPORTING
         CONTAINER_NAME = 'CUSTOM_CONTROL'.
ENDIF.
IF NOT GRID IS INITIAL.
     CALL METHOD GRID->FREE.
ENDIF.
    CREATE OBJECT GRID
       EXPORTING
         I_APPL_EVENTS = 'X'      "application event
         I_PARENT = G_CUSTOM_CONTAINER.
    CREATE OBJECT EVENT_RECEIVER.
    CALL METHOD GRID->SET_TABLE_FOR_FIRST_DISPLAY
         EXPORTING IS_LAYOUT        = GS_LAYOUT_ALV
         CHANGING it_fieldcatalog = i_fieldcat
                   IT_OUTTAB        = i_detail.
handler for ALV grid
    SET HANDLER EVENT_RECEIVER->HANDLE_TOOLBAR FOR ALL INSTANCES.
    SET HANDLER EVENT_RECEIVER->HANDLE_USER_COMMAND FOR GRID.
    SET HANDLER EVENT_RECEIVER->HANDLE_DOUBLE_CLICK FOR GRID.
    SET HANDLER EVENT_RECEIVER->HANDLE_CONTEXT_MENU FOR GRID.
raise event TOOLBAR:
    CALL METHOD grid->set_toolbar_interactive.
    CALL METHOD CL_GUI_CONTROL=>SET_FOCUS EXPORTING CONTROL = GRID.
ENDMODULE.                             " ALV_DISPLAY OUTPUT
As soon as I changed the above code to the following code, the "export button" woke-up:
MODULE ALV_DISPLAY OUTPUT.
IF G_CUSTOM_CONTAINER IS INITIAL.
create container for ALV grid
    CREATE OBJECT G_CUSTOM_CONTAINER
       EXPORTING
         CONTAINER_NAME = 'CUSTOM_CONTROL'.
    CREATE OBJECT GRID
       EXPORTING
         I_APPL_EVENTS = 'X'      "application event
         I_PARENT = G_CUSTOM_CONTAINER.
    CREATE OBJECT EVENT_RECEIVER.
    CALL METHOD GRID->SET_TABLE_FOR_FIRST_DISPLAY
         EXPORTING IS_LAYOUT        = GS_LAYOUT_ALV
         CHANGING it_fieldcatalog = i_fieldcat
                   IT_OUTTAB        = i_detail.
handler for ALV grid
    SET HANDLER EVENT_RECEIVER->HANDLE_TOOLBAR FOR ALL INSTANCES.
    SET HANDLER EVENT_RECEIVER->HANDLE_USER_COMMAND FOR GRID.
    SET HANDLER EVENT_RECEIVER->HANDLE_DOUBLE_CLICK FOR GRID.
    SET HANDLER EVENT_RECEIVER->HANDLE_CONTEXT_MENU FOR GRID.
raise event TOOLBAR:
    CALL METHOD grid->set_toolbar_interactive.
    CALL METHOD CL_GUI_CONTROL=>SET_FOCUS EXPORTING CONTROL = GRID.
ENDIF.
ENDMODULE.                             " ALV_DISPLAY OUTPUT
Now I sure would like someone to explain THAT one to me, so I'm leaving the question open for Rich or Thomas or someone else really knowledgeable about the ABAP OO ALV classes and their methods.

How do I obtain new serial numbers that work for CS5 InDesign on Yosemite?

I purchased CS5 from Apple in 2010 and worked with it on various MacBooks and all has been fine until I moved to a new computer with Yosemite. Serial numbers are no longer accepted. Adobe Chat no longer supports "old" software like this! Help is needed here

This is not the correct answer
see below
For additional help, reach us at http://helpx.adobe.com/contact.html
General Info
Chat start time
Mar 9, 2015 5:34:35 AM PST
Chat end time
Mar 9, 2015 6:11:48 AM PST
Duration (actual chatting time)
00:37:12
Operator
Pankaj Dhawan
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Pankaj Dhawan'
Pankaj Dhawan: Hello! Welcome to Adobe support
Pankaj Dhawan: Please allow me a moment to review your request
John Sweet: Thanks - this is follow up from 0215049986
Pankaj Dhawan: The email address associated to your account , is it [email protected] ?
John Sweet: correct
Pankaj Dhawan: Ok , thanks
info: Your chat transcript will be sent to [email protected] at the end of your chat.
John Sweet: Are we still connected?
Pankaj Dhawan: Sorry for the delay
Pankaj Dhawan: Well, the product you need help with is an old product and there is a different way of support . In order to get any answer or any assistance you need to go to forums.adobe.com
Pankaj Dhawan:
John Sweet: OK this is a different answer than i had before
John Sweet: Old products to me are my original CS and CS2 which still work on old computers!
John Sweet: Could you give me advice on how I am supposed to use the forums.com?
John Sweet: For my very specific problem
Pankaj Dhawan: Go to www.forum.adobe.com
Pankaj Dhawan: Type your issue and you will get an answer
John Sweet: OK I will try it out
John Sweet: I am disappointed that I cannot receive proper specific help with this issue which is beyond my control
John Sweet: Even the educational version of CS5 seemed expensive at the time and to be "dropped" like this is not good enough. I will be very reticent to purchase Adobe products in future
Pankaj Dhawan: Well, we do not have any support for cs 5 on chat so we can not proceed
John Sweet: I cannot blame you personally but I hope you do send my comments on to your manager
Pankaj Dhawan: Sure
Pankaj Dhawan: Any more questions for me now ?
John Sweet: You are clearly not going to help me with CS5 It is a shame that this is not clear from the start
Pankaj Dhawan: I am sorry , but I can not support with cs 5
Pankaj Dhawan: Any more questions for me now ?
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Fonts don't work now CS5

Let me preface this w/ I am an Illustrator Newbie. I got Illustrator CS5, so I could create pdf's from Revit and Autocad, so it was easier to create illustrations for class. I create a new file and "place" the pdf from the other programs created using in that. I loaded some new TTF's a few month's ago, and they worked fine two weeks ago, but Illustrator has gone back to replacing a lot of my text w/ x'ed boxes. I looked up and saw that a font management system may be the answer? I have Windows 7, but when I Googled about its font management system, there was a lot of negativity. I was also considering reinstalling, but I need to see how to do that. I bought the program through an Adobe download, and it is special for educators.

HI,
It is an open type font so should work, but it looks like the problem is that it hasn't installed correctly in Illustrator. I am using Windows 7 so right-clicked fonts and clicked install. Fonts appear in fonts area of control panel and install in disabled when font is viewed. they work correctly in other apps, such as Word
When I vew the VistaSans fonts (in existing file) in Illustrator, they appear in the fonts drop-down, but have an asterisk beside them (i.e. not installed) so how do I get them to install correctly in Illustrator? Font isn't appearing in Photoshop either.

Why Speedbit Video downloader Toolbar don.t work in Firefox 8. Works ok in 7

I have been using Speedbit Video Downloader Toolbar with Firefox 7 for downloading web video. When i upgraded to Firefox 8 the Toolbar was no longer compatable, so i went back to Firefox 7 and all was ok again. Is there a fix for this. I am including the url.
http://www.speedbit.com/video/

The latest version of SPEEDbit Video Downloader 3.0.1 (www.speedbit.com/video) is compatible with FireFox 8/9
Open Tools->Add-ons->Extensions and check if the SPEEDbit Video Downloader add-on is enabled.

Why excel output on the ALV Application Tool bar don't work

most of our company's report was view in the ALV, but the standard excel output function on the ALV Application Toolbar don't work.
DEFINE ADD_FIELD.
WA_FIELD-FIELDNAME = &1.
WA_FIELD-REPTEXT_DDIC = &2.
APPEND WA_FIELD TO IT_FIELD.
END-OF-DEFINITION.
the micro above is how i fill the SLIS_FIELDCAT_ALV, is that has some problem ?
i am expecting for you guys help .

Thanks for answer me , and the problem was sovled by my colleague, go to the toolbar option / security / macro security/ trust access to visual basic project, and select it . and you will fine the FM REUSE_ALV_GRID_DISPLAY can use the standard excel output now .
沧浪之水
msn：[email protected]
qq ： 107198046
skype：zhangdezhao
gtalk：[email protected]
yahoo msgr：dezhaozhang
Edited by: dezhao zhang on Jan 15, 2008 2:26 AM

Upgraded to CS5; TOC Links don't work in the created PDF from InDesign

We recently upgraded to CS5. When we convert our InDesign User Guide to PDF, the main TOC links don't work. The TOC does function from each chapter page but not from the main TOC. We have done our normal steps in Acrobat to link them. Same issue with various user guides that we have. Any suggestions would be great. Thanks

Thanks for your reply. The problem is the whole page is one image and there should be several clickable areas which point to different links.
To solve this we have put a textbox over the clickable area, disabled the background and stroke and then right clicked on the textbox and used the hyperlink option to turn the whole box in to a hyperlink.
We tried several free PDF convertors which couldn’t handle this combination. Then we trailed it with the full desktop version of Adobe Acrobat Pro and it worked a treat. Unfortunately the client didn’t have that software so we signed them up to the online PDF convertor from Adobe and that isn’t handling it.
Here's the sample document: Dropbox - sample-link.docx we have been doing the tests with.

Hyperlinks don't work in swf produced by CS5 InDesign

Created file with CS5 InDesign. Everything except hyperlinks works. Buttons work. Timing works. Layers work. Hyperlinks don't.
The file is still on my hard drive. Pointer changes to indicate when over link. Clicking produces no effect.

I also have this problem. It's an InDesign CS5 multi paged document that I have exported to Flash. The links are to other web pages.
I don't think the answer about security settings is the whole story as I've created a pdf from the same document and the links work from there. The links also work when I test them in the InDesign hyperlinks palette. They just do nothing when exported to SWF. In fact the relevant button is disabled also (rollover doesn't work).
If this can't happen it makes the whole InDesign to SWF thing a bit of a dud!
Anyone got anyclues?
Thanks, Tiara5

Bookmarks exist but don't work in PDF (exported from InDesign)

Hi all,
I had a similar problem a few months ago where SOME cross-references within a document weren't taking you to the right place when exported to PDF although they appeared to work fine in InDesign (the "source" and "destination" arrows took you to the right place). Someone suggested exporting the file to IDML and importing again, which worked fine.
Now I'm working on the same document (an update) but it's grown a bit and so each chapter is in its own file within a book. Problem is similar but not the same. Some cross-references work fine in the generated PDF, others are recognised as being links (cursor changes) but NO effect when clicking on them... not taking me to the wrong place, nothing is happening at all. ALSO the table of contents AND the bookmarks don't work.
I've exported each chapter to IDML, recreated the InDesign files and recreated the book, but still no joy. If all else fails, I'll put the book back into a single file but I'd rather not go through this pain each time I have to update the book (especially as this latest change was really tiny).
Any suggestions? Are cross-references between files in a book known to be problematic? And if they are, has the problem been addressed for CS5.5? (I'm looking to use InDesign for a journal that will contain a lot of links between elements, but the turnaround time is tight and I'm wary of this issue being a problem each month.)
Currently using CS5 on Windows 7 Professional, and Acrobat 9 Pro Extended was installed as part of the Tech Comm Suite.
Thanks in advance,
Alison

This is so funny...I was just about to close my email and look up the
Forums to profusely thank the person who posted the solution to a similar
problem I was having in CS4. I'd created numerous hyperlinks in Indesign
documents and sometimes the links worked in a pdf, and sometimes not. The
problem solver was talking about a solution in Word, but I found the same
type of text in the PDF settings box that pops up when you want to save the
pdf. There are all kinds of checkboxes and I'd thought I was doing enough
by checking 'add hyperlinks'...but the advisor said you have to make sure
'tagged PDF' is CLEAR. So the same thing will probably work for you with
your bookmarks! (...if the settings are similar in CS5 of course, and
there's no reason they shouldn't be. I guess.)
The only thing is, there's a lot of what we call 'ant work' ahead of me. I
have to go back to each InDesign doc and retype the text in the home font,
and create the hyperlinks over again. Luckily, the hyperlink destinations
are still there. It's not enough just to export the document again with
the Tagged checkbox cleared, and you can't create a new hyperlink over an
old one; the 'new hyperlink' option isn't available under Interactive. So
you may have the same problem.
Let me know if this works! I'm off to thank the person...
Susan

Hyperlinks that I create in InDesign CS3 don't work in the PDF

I've created several hyperlinks in an InDesign CS3 file, using the Hyperlinks panel. But when I export to PDF format, the hyperlinks don't work. Even the ones that start with http:// or www. don't work. Is that just the way it is? Or am I doing something wrong?
Thanks,
Ellen

Is there a button? I don't see anything saying "Hyperlinks" in the Export dialog box. I've attached an image of what I'm seeing.
Thanks

I think I installed a pirated copy of CS5.1 Extended and now my purchased Elements 10 don't work!

So yeah, that's right. I admitted to a crime. Wanna fight about it?
I didn't know that it wasn't a legitimate copy. So now my purchased copies for Adobe Photoshop Elements 10 and Adobe Premier Elements 10 don't work! I tried restoring to a previous point, using a forced uninstall program that cleans the registry. I uninstalled my Elements copies, and when I reinstall them they don't show up in the start menu. I tried using the Adobe cleaner tool. I really do not want to use my restore DVD's for this laptop.
Help!
I can provide the Serial Numbers, and the codes on the DVD's put on the clear ring of the DVD, a copy of the purchase...etc.

Windows 7 64 bit home premium, ASUS A53 Core i5 processor, NVIDIA 610M
Actually it is relevant, because there is an activation program that generates a serial number.
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] Win OS Version: 6.1
[Wed May 02 21:30:40 2012] Cleaner Tool version        : 3.0.0.49
[Wed May 02 21:30:40 2012] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeSuiteCleanerTool
[Wed May 02 21:30:40 2012] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Wed May 02 21:30:40 2012] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Wed May 02 21:30:40 2012] [UserRoamingAppData]        : C:\Users\Scott\AppData\Roaming
[Wed May 02 21:30:40 2012] [UserLocalAppData]        : C:\Users\Scott\AppData\Local
[Wed May 02 21:30:40 2012] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Wed May 02 21:30:40 2012] [System32Folder]            : C:\Windows\system32
[Wed May 02 21:30:40 2012] [SharedApplicationData]    : C:\ProgramData
[Wed May 02 21:30:44 2012] Language selected: English
[Wed May 02 21:30:44 2012] Displaying the Adobe End User License Agreement
[Wed May 02 21:30:44 2012] Please enter (y) for Yes or (n) for No.
[Wed May 02 21:30:46 2012] Choose any one from the options below :
[Wed May 02 21:30:46 2012] 1. CS3, CS4
[Wed May 02 21:30:46 2012] 2. CS5-CS5.5
[Wed May 02 21:30:46 2012] 3. Adobe Flash Player 10.2
[Wed May 02 21:30:46 2012] 4. Quit
[Wed May 02 21:30:46 2012] Choice :>
[Wed May 02 21:30:53 2012] User selected: CS5-CS5.5
[Wed May 02 21:30:53 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\pdb.db"
[Wed May 02 21:30:55 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\Media_db.db"
[Wed May 02 21:30:55 2012] Opened PDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:30:55 2012] Opened MediaDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:30:55 2012] List of products installed on this machine
[Wed May 02 21:30:55 2012] Listing products for cleanup:
[Wed May 02 21:30:55 2012] Please select a number corresponding to the product that needs to be removed else press Ctrl + C to Quit :>
[Wed May 02 21:31:03 2012] User selected: 'Clean All'
[Wed May 02 21:31:03 2012] WARNING : All the CS5-CS5.5 products and installer related data will be REMOVED from the machine. Do you want to continue..
[Wed May 02 21:31:04 2012] Please enter (y) for Yes or (n) for No. :>
[Wed May 02 21:31:06 2012] Please wait for Adobe Creative Suite Cleaner Tool to finish........
[Wed May 02 21:31:06 2012] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:06 2012] :: Cleaning-up left over inventories ::
[Wed May 02 21:31:06 2012] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Wed May 02 21:31:06 2012] Inventory: 'uninstallts', Type: RIBS, Action: Delete
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Wed May 02 21:31:06 2012] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Wed May 02 21:31:06 2012] ::Start:: Removing AUM contents
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeAAMUpdater-1.0-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeUpdater Task-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeUpdater Task-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Users\Scott\AppData\Local/Adobe/AAMUpdater/1.0
[Wed May 02 21:31:06 2012] ::Finish:: Removing AUM contents
[Wed May 02 21:31:06 2012] ::Start:: Removing OOBE
[Wed May 02 21:31:06 2012] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Wed May 02 21:31:06 2012] INFO: No tasks running with the specified criteria.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/OOBE
[Wed May 02 21:31:08 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/AAMUpdaterInventory/1.0
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Program Files (x86)\Common Files\Adobe/AdobeApplicationManager
[Wed May 02 21:31:08 2012] ::Finish:: Removing OOBE
[Wed May 02 21:31:08 2012] Removing content of Product : CS5Installer, Version : CS5
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Users\Scott\AppData\Local\Adobe\OOBE
[Wed May 02 21:31:08 2012] Folder does not exist: C:\ProgramData\Adobe\SLStore_v1
[Wed May 02 21:31:08 2012] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:08 2012] All the CS5-CS5.5 products and CS installer files have been removed.
[Wed May 02 21:31:08 2012] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053 folder as backup of PDB and MediaDB for this session.
[Wed May 02 21:31:08 2012] LOG FILE SAVED TO: C:\Users\Scott\Adobe Creative Suite Cleaner Tool.log
[Wed May 02 21:31:08 2012] Adobe Creative Suite Cleaner Tool completed successfully
[Wed May 02 21:31:08 2012] ---------------------------------------------------------
[Wed May 02 21:31:08 2012] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Wed May 02 21:31:08 2012] ---------------------------------------------------------

Rollovers in CS6 don't work when I do the same thing as I did in CS5, what has changed?

When I do exactly the same procedure with the rollover images as I did in CS5, the rollovers don't work how they supposed to... When you look in the browser, only the first button changes everytime. I have checked it a thousand times, I have made the link correct and I really use the right images... I don't know what the problem is, something must have been changed. I hope someone can tell me what this is....

Can't help if we can't see your page. What's the URL?
Nancy O.

Indesign: shortcuts don't work

I installed an official version of Indesign 5.5. But my short cuts don't work. Things like ctrl-c, return, backspace don't work. I can't work like this!
I have an Acer laptop, Windows Vista
How can I fixed this problem?
Thanks

My computer is A Laptop: Acer Aspire 7720G
My system is Windows Vista Home Premium
http://www.folkinlimburg.be/images/indesign_shortcuts.jpg

CS5 InDesign and Illustrator keeps Crashing upon startup while Photoshop works fine

I installed CS5 on my iMac running Mavericks. Photoshop works fine, but InDesign and Illustrator keep crashing upon starting the program. InDesign specifically crashes when it "registers 224 plug-ins". Illustrator crashes almost instantly. Adobe phone tech support is not available because this is not a creative cloud subscription. Has anybody else encountered this issue?

Sorry it has been a busy few days in the office - but I still would like to get this program running...
Tried replacing the entire Adobe Folder - still not the answer...
I've replaced all these folders too that are appeared after successfully launching InDesign in the Guest Account (see images)
My preferences and cache folders in my main user account have a ton of files and folders compared to my guest account. Could that be the source of the problem? I can post screen shots if you think that they may be the source?
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My toolbars don't work in CS5 InDesign.

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