My two year old smashed his ipad after throwing it down from the 11th floor. the is badly into pieces, thus i cant find the serial number. pls help
Get appointment date with apple support and service provider. As my two year old samshed his ipad by through it down from the 11 th floor. whole screen is literaaly into pieces and unsafe to touch. this ipad was given by my sister to my son on his 2nd birthday, so dont know much about it. Pls help
http://www.apple.com/retail/
Enter your zip code, pick your store, and make an appointment.
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How do we talk to a person? I just want to sign up after my trial. I can't find my serial number. Need illustrator desperatly. Help!
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I have never drop my Ipad 2 nor wet it. Just recently while search on siri, ipad kept going back to home page. Wondering if I can reset ipad or do anything to fix this problem
Basic troubleshooting , try each one in turn to see if they sort
1. Reset then
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I have an iPhone and my 9 year old has an iPad, they are both linked to my Apple ID however I want his to be separate now so that we can send messages and face time. Any suggestions how I do this???
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I recently had a new operating system installed on my two-year old windows computer. iTunes wants me to authorize my computer (again) and then says that I already have five computers authorized. Should I deauthorize all? Would that affect my iPad and iPhone? I may have old, non-functioning computers that are still authorized and should be removed.
Your past purchases are not on the computer. By choosing download all, those purchases will download to the computer.
Once authorized to your iTunes account you can control the computer.
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After updating to OS 10.9.2 Safari shows two year old Bookmarks?!
After updating to OS 10.9.2 Safari shows two year old Bookmarks.
My Sysad reconstructed the actual bookmarks this morning from the backup.
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So If at one point in time if you turn it on it uploads the bookmark file somewere in the cloud, then you turn it off then change your bookmarks to something differnet it's OK. Just don't turn it on again.
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My two year old daughter broke the bottom glass of my ipad. Is it covered by the warranty? Or can it be replaced?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
My Iphone 5 will no longer work wiht my Bose Dock? The dock is two years old and I'm using an "Apple" 30 pin to Fire adapter? It stopped after software upgrades?
I Have the exact same issue. Bose sound dock 3 and it does not work for me with my iPad air 2 and iPhone 5 anymore.
Used to to work fine 2 weeks ago.
Is it to do with updating to iOS 8.1.3?
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Is it possible to mirror the display on the Macbook pro which is two years old to my iMac which is four years old? Macbook pro is running OS X Lion 10.7.5 and the iMac is running OS X 10.6.8 (10K549). Neither of them have Thunderbolt ports.
OK, well I would go with what Apple says in writing but if you want to take a trip to visit the Genius Bar that won't hurt.
Good luck, I'm 99% certain you will find I was correct but please let us know.
BTW when posting please click the Reply link in the post you are replying to, otherwise we can't tell who y our comunication is directed to. -
Would you please help me in cleaning my two years old mac book pro
my computer is two years old. i vist many sites and as a result it has
gradually become very slow.is there any advice please?You are posting in the developer forum. This is a quiet corner of the forums where few people will see your post. If you give us some details about your setup, we can get your post moved to a more appropriate forum.
A good way to do that eould be to try a little program I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
The output from EtreCheck will say what forum your post need to go into and, perhaps, what your problem is.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise. -
HT4009 How do I get a refund on in app purchases my two year old made?
How do i get a refund on an in-app purchase my two year old made? HELP!
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can use Settings > General > Restrictions on your phone to turn off in-app purchases and to require your password to be entered for every download (the default is a 15 minute period during which it doesn't need re-entering) -
My two year old has managed to invert the colour on a MacBook, so that everything appears in negative. How can this be reversed? I have explored Preferences, but can;t seem to see anything relevant.
Yes, he does have agile fingers and they are everywhere! I managed to find a solution to the problem by going to the Language section and resetting to black on white...
All bets and thanks for the response
jem -
HT1430 My iPhone is two years old, but now seems to be loosing the charge more frequently, any ideas
My phone is loosing its charge more frequently I leave it on overnight, it's two years old. Is there a life on the battery?
All batteries eventually fail. Make an appointment at any Apple store & the genius bar can confirm whether your battery needs replacing or not. If it needs replacing, the genius bar can handle such.
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So my phone a 4s is less than two years old, the speakers do not work, and it will not connect to wi-fi, so my question is on the 1st of august why should I re-up my contract and purchase a phone that taken care of did not last the distance of a contract?
This is a user to user technical support forum. It is not our responsibility to convince you of anything.
Do you actually have a technical support question? If not, post your question on a blog or somewhere more appropriate.
Best,
GDG -
Videos won't play. Not YouTube or any other videos (just started today). I also have no sound, keypad clicks, shutoff click, etc. Are these common failures for a three year old Gen 2 iPad?
For the issue with the videos that will no longer work, try closing all apps and then reboot the iPad.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
For the issue with sounds, you have system sounds muted.
Check the side switch above the volume rocker on the side of the iPad. Flip it the other way and see if you get sound from the apps, keyboard clicks, etc.
If not, double tap the home button to bring up the task bar at the bottom. In the task bar swipe all the way to the right. Look on the far left side and see if there is a speaker icon. If there is, tap it and see if the sounds on apps come back. Then tap the home button.
You can change how the side switch works to either lock screen rotation or to mute system sounds. You can go to Settings>General>Set Side switch to Lock Rotation or mute. If you choose mute, the switch will turn off apps sounds. Otherwise you use the task bar as described above to mute those sounds.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
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