My USB ports only work if i unplug them, swap them around and plug them back in. Its driving me crazy! I have done a pram and smc reset, reinstalled lion and spent two hours on the phone to apple. Now what?!!

I have a optical lead coming out of the headphone jack in to a dac that goes in to my amp (which has speakers connected) so i can listen to music. The Dac is powered by usb. Recently the sound stopped working. I called tech support and they suggested the resets (pram and smc) and i reinstalled lion and reinstalled itunes, deleted audio files, blah blah blah.
So now when the computer turns off, or indeed randomly sometimes, I have to uplug the usb cable and put it in a different port, it then works. If I then put it back in to the original port it still works. Totally baffled. Can anyone please help. i have 3 children who are getting very bored at the sight of my growling perplexed face and the sight of my back!

I don't know why that happens, since I don't own products of this type... However, if the sole purpose of the USB connection is to provide power (not a data connection), can you connect it to something that just provides power, such as a USB power adapter (like the one that comes with iPhone)?
http://store.apple.com/us/product/MD810LL/A/apple-5w-usb-power-adaptor
Or, if it needs to be connected to a USB port, it might work properly if you get a self-powered USB hub and connect the USB cable to the DAC to the hub. The hub would act like a "buffer" between the DAC and iMac. It needs to be "self-powered" (comes with its own power supply). Here's one such USB hub
http://eshop.macsales.com/item/Newer%20Technology/USB2HB7PRO/
Do you have anything else connected to USB (other than standard keyboard and mouse)? If so, have you tried it with ONLY the DAC connected, to see if the problem recurs? USB devices can interfere with each other.

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HT201263 After I installed the iOS 7 software on my iPhone 5 it asked me for a passcode number. I do not have a passcode number. Now the device is disabled. I spent hours on the phone with Apple. following all steps to make a forced restore. It didn't wor

I downloaded iOS 7 to my iPhone 5. On the process I must have put in an unknown passcode. Now the phone is disabled. I spent hours on the phone with Apple tech tech help. It told me to do a forced restore. I have not had success doing that. I tuned does not recognize the device It is still disabled. HELP

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Some users have reported that as many as 8 or 9 attempts were necassary before success.
Take your time and pay particular attention to Steps 3 and 4...
However...
if the Device has been Modified... this will Not necessarily work.

Iphone 5: updating to IOS 7.02 from IOS 7.0 battery runs out really fast down 50% in two hours when the phone is closed

after updating my Iphone 5 to IOS 7.02 from IOS7.0 (with IOS 7.0 everything was fine) i have a battery life issue.
my battery runs out really fast down 50% in two hours when the phone is closed.
could someone help plz?

I found this article from Google helpful.
http://howto.cnet.com/8301-11310_39-57604792-285/for-longer-battery-life-change- these-ios-7-settings/
Cheers

Left USB port only works when entering BIOS

Hi all -- I have a Toshiba Satellite C855D-S5106, the LEFT USB port only works when I enter the BIOS at boot-time. If I disconnect the drive, i.e. eject it and then remove it, the port stops working. The other two ports at the right work fine. I've tested this with known good flash drives and Kensington USB trackball that work fine on four other computers, and the other two USB ports. I'm thinking its software/BIOS because hardware would fail intermittently, I could not get the port to work if there was a failing connection. As stated, this work-around succeeds EVERY time. I have not upgraded the bios. Has anyone had this problem?

If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

Help my MBP 2011's USB ports only work with powered devices

Hey.
My USB ports are only working with powered devices ( such as an interactive white board) they are not working wiht a USB modem, it picks up but doenst have the energy to dial out. it also doesnt work with a flash drive.
this is only recent after i updated non vital programs such as printer things.
now the other problem is that i have not updated this too recently but i dont mind losing some info.
ps. i have done all of the restarts such as smc, ram. pram. the only thing i have not done is take out the batt. but thats becuase its really hard to do and there are warnings all over it saying dont remove.
p.p.s i am running snow10.6.8
Please help becuase i need it to help teach some of my stundets and not being able to use a USB or the internet to research is impeeding my planning.
Thanks so much in advance
Andrew

One final detail. it is a 2011 early model. if there is any more details that you want please ask. i am very desperate because i dont want to take it to apple unless i have to.

USB ports only work when the device is connected at start up

I have a dv5-1110em laptop which I have upgraded to Windows 7.
If i connect a USB device before I start the machine then it works fine as long as I do not unplug it.
If I unplug a device and then need to use it again I have to restart the laptop.
If there are no devices plugged in at start then the ports will not work with any device.
I have installed the new BIOS.
I have uninstalled the USB ports and then re installed them.
I have been searching for an answer to this for months and found nothing that solves my problem.
Any suggestions would be greatly appreciated..
Thanks

I'm having the same problem. Installed windows 7 professional over windows 7 home preminu.
Only see USB device if it's plugged in at startup.

USB ports only working intermittently

I have an MSI Z97 gaming 7 motherboard, the USB ports on the motherboard only work intermittently, MSI support have suggested I upgrade to the latest bios, which I believe is MS7916IMS.172 and they have sent me a link for this, however I want to use the forum flash tool this is what I used to flash from 1.1 to 1.5 and was very easy to do, could someone give me the correct link to this bios that uses the forum flash tool, I have seen this in posts made by Svet and other forum members for other bios
Thank you.
msi gaming 7
Intel i5 4690k
8 gb corsair ram
256 gb crucial ssd
AMD 7870
Windows 8.1

here it is: https://forum-en.msi.com/index.php?topic=184158.msg1323590#msg1323590
Use mode1:

I just found out my credit score dropped because Verizon One bill put me through collections for my final bill that I never received and after almost two hours on the phone transferred back and forth they still could not confirm if I owe money or not.

After 2 hours transferred back and forth between billing, one bill, home and wireless no one could prove that I owed money. Wireless said I owed nothing and home said I had a credit for cancelling a couple days before the billing cycle but owed for wireless. After a three-way called between Home and Wireless and Wireless insisting I do not owe anything, the Home representative disconnected herself, the wireless rep promised me a call back the next day to get the other department online and to get everything resolved. No one called me back next day and the day after. Knowing this could go in circles and don't want to do anything bad to my credit, I paid the settlement amount to the collection agencies. Now I saw that my credit score got ding for an amount that Verizon couldn't prove that I owed. I should not have paid it at all. If someone from Verizon reads this message, please get back to me and get this resolved. After more than 15 years with this company, this is making me so frustrated. I liked Verizon services but at this point I am going to start looking for someone with better billing.

I called customer service, spoke to Verizon Wireless Representative but they cannot pull anything on my record. So after two transfers I asked to speak to financial services. Spoke to Ronnie Ext 5100. Representative was very rude, not listening, kept on insisting that since I paid the collection agency I cannot dispute. Said should not have paid the collection agency. Rep was over talking, not listing to me explaining my frustration of being on the phone for hours in November between Verizon OneBill, Home and Wireless and got nothing resolved, and that's why I paid. Said there's nothing she can do except to put a note to Credit Bureau that the account is paid in full. I asked to talk to a supervisor or a manager and she said no one can do anything else. I insisted and she asked me to leave a phone number to call back. After all the calls and speaking to many reps, this is the worst. Now I am back to square one waiting for someone to call me back. And my credit score is still one hundred points lower thanks to Verizon!!!

I have spent 11 hours on the phone with verizon in the past 8 days

Why is it impossible to get verizon to fix my plan?
I signed up for a $50 / per month unlimited plan, and I keep getting
charged per minute.
I have been on the phone with verizon for over 11 hours total in
the past 8 days. Yes, 11 hours.
I'm thinking about posting screenshots of my account
to show the time I spent on the phone with them.
Verizon, fix my plan. This is the worst customer experience
I have ever had in my life.

Consumerx, I certainly value your time and apologize for the inconvenience. Let’s get to the bottom of this!
Are you referring to the $50.00 unlimited Prepaid plan http://bit.ly/LN0aHo? If so, please contact prepaid customer service at 888-294-6804 for assistance. They’ll be more than happy to help get this resolved.
If you are referring to a different plan or need further assistance post back and I’ll be happy to help.
John B
Follow us on Twitter @VZWSupport

USB Port only works on Reboot

I've been trying to put some files onto Thumbdrives, and my external hard drive, but My Mac won't recognize them when I plug them in. It will, however, recognize them when I reboot.
When I plug one of the two in I get a screen that says
"A storage volume is attempting to mount on your computer. Do you want to allow this volume to mount?"
I always click Allow
Then another screen pops up saying "InternetCleanupAgent requires that you type your password."
I type in the password and push ok. All the screens go away, and usually this is when my USB would pop up on the desktop, only now...it doesn't.

If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

TS3276 My mail will not let me send mail and I seem to have lost my "Send" button I have to look under messages to find Send. I spent two hours with my service provider last evening trying to fix this issue and now today it does not work again, what did

I suddenly cannot send mail, I get the message I am not connected to my provider I seem to remember I had a send button of a paper airplane on my mail page and now I have to look under messages to find the send

Please describe in detail what happened when you took all the applicable steps in the support article that led you here. That's the starting point for any further efforts to solve the problem.

How do I email customer service? I spent an hour on the phone with a customer service rep and my issue was not remedied.

Need to email customer service management or supervisor to get an issue resolved. I don't see any email options only chat and call and I don't have time to do another hour phone call today.

There is no email for customer support. Your options are phone, chat, or social media. Or perhaps going in to a corporate store in person? Since you haven't given a clue as to what your unresolved issue is, it's hard to know what the best approach would be.

8520 curve usb port only working with live battery

Hello
I have 4 8520 curves that when a charger is inserted without a battery,nothing happens. Only when a live battery is inserted does it charge. I have also noted that when a battery is inserted on these 4, the keypad lights flash then the red light comes on. Any ideas as to what is the problem here?

No matter what, nothing will work unless there is a minimum charge in the battery. If a battery is depleted, you can't do any processes, even if you have a charger attached to the BB. As I recall, 10% is the minimum...but I could be recalling incorrectly. And what the BB screen can display will change as well with the level of charge in the battery...with insufficient charge in the battery, it will not feed any power to the device...hence, no display.
Further, if a battery fully depletes, then it can actually be damaged, even to the point of being rendered completely useless. Likewise, as batteries age, their ability to hold adequate charge and work with the BB can degrade.
The advice would be to try what you are attempting, but with already fully charged batteries. If all goes well, then cease using those batteries that do not provide proper functionality.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

Basic question is why are any of the minimun 8 Verizon reps that I or my Authorized Verizon Rep (at Costco) spoke with unable to resolve a very simple, straightforward issue that should have been resolved in 15 minutes max. Instead I (a 14 year verizon customer) have been given the runaround and have invested over 6 1/2 hours in trying to get someone to acknowledge that I an owed 1 GB of Bonus Data on my new phone on our new plan. My wife got hers. I am just venting now as I intend on returning the phone tomorrow (I got it Thursday) and turning around and getting an identical new phone. This was suggested to me as an option by both the Rep who sold my wife her phone and the rep who sold me mine as that way I would not have to contiinue dealing with this ridiculous state of affairs (they indicated that my Free gig request was being sent to another department and that it would be about 7 days befor they get an answer). Just Venting . Thanks

No I was considerate, etc. The root of the problem stems from the fact that when I went to get my new phone I asked the salesperson if I should sign up for the new plan or if my wife should do it the following day when she buys her new phone (also at a Costco but in a different state). The salesperson said it made absolutely no difference so I elected to have my wife do it. When she did the next day she got her free Gig and her salesperson told her that I need to call in to make sure I get the gig that I am entitled to as well. That's when the runaround started with the first call consisting of me basically advising Verizon of what the promotion consists of, etc.since they insisted that it was one gig per Plan, that there were no exceptions to this, etc. As mentioned they wanted to know where I got the information that it was one gig per qualifying phone. (Both the rep and her supervisor obviously were not aware of how Verizons heavily touted More Everything plan works). They told me finally that I needed to go back to the Costco where I got the phone. I did. The salesperson apologized numerous times to me for advising me that it made no difference who signs up for the plan or when. She then spent over two hours on the phone (with me next to her) attempting to explain to Verizon what happened, how it was her fault, and how I was clearly entitled to the Bonus Gig since I also had a qualifying phone. Finally she was transferred to someone who authorized the Bonus Gig (since I was clearly entitled to it) and who indicated that it might take 24 hours to show up on my new Plan. 72 hours later, no change, and the runaround continues some more. The only reason I even came to this forum was to let off some steam since no one could give me an answer.. It's clear that I am entitled to the Bonus Gig yet the last supervisor I spoke with told me that he could only pass the request on to another department via e-mail (no direct contact, etc. even though I gave him the name and employee # of the Verizon rep who indicated the Bonus was approved) and that an answer should be forthcoming in about 7 days. I was very cordial with everyone I spoke with as I understand that they take their direction from the top. The countless hours I have spent dealing with this situation is something that no-one should have to go through, particularily someone who has been a Verizon Plan customer since about year 2000. Everyone seems to agree that I am entitled to the free gig but no one seems to be in a position to help this customer. Its a horrible way to treat someone. I talked with the original saleslady today and told her I would be in tomorrow to turn in the phone and get a new one along with the gig I was entitled to. She said that would be fine and wouldn't be a problem but that she would be happy to try calling Verizon once again to try to resolve the issue. I indicated that I'm done with wasting time taliking with well-meaning and courteous (and I assume underpaid) employees who I assume are pretty much directed from above that any concessions they make, even if the customer is entitled to them, will reflect badly on their employee evaluations . Good thing I am retired or I would really be worked up. They only way I would consider even talking to Verizon anymore on this is if they were to waive the $60 in upgrade fees my wife and I paid for the new phones. I hope this explains the situation to your satisfaction. Thanks.

After 6 hours on the phone I am still unable to see my account info when I log in to My Verizon

Due to a billing error Verizon shut down my old account, issued me a new phone number and new account number. However I cannot see any of my new information for this new account when I log in to My Verizon. I have called their web support six times to correct this issue and it is still not fixed. I am told that my old username was moved to my new account and I believe this has happened because if I try to register my new account on My Verizon I get a message stating that this account is already registered for My Verizon. On top of that my bill (which I cannot see online) was incorrect and I spent another hour on the phone yesterday correcting that issue. Couple all of this with the fact that I was told a tech was coming to my home two weeks ago but he never showed up and I took a day off of work for no reason. I have been a FIOS customer for over two years but the events of this month have made me seriously consider dropping all of my services permanently. I just want my online account fixed and any assistance would be greatly appreciated

Hello Camps,
I apologize that you have been having so many problems, please PM me your contact information and I will see what we can do to assist you.
Peter C
Peter_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

My USB ports only work if i unplug them, swap them around and plug them back in. Its driving me crazy! I have done a pram and smc reset, reinstalled lion and spent two hours on the phone to apple. Now what?!!

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