My volume is not working when on the ringer what do I do

My iPhone volume is not working when I have the volume set on. It will work with the headphones but other then that nothing. What's going on with it?

supposedly from what I have read it is a software issue. I actually am also having this problem it worked after I performed a full reset,  but now it has started again tomorrow I am going to the apple store to find out what I can do as I bought my 4s right before the 5 was released.

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