My Yahoo (Mozilla Firefox is powered by Yahoo), started telling me, yesterday, that it found a 401 error at start up and I could click here.... at my own risk. When I clicked on the spot I was brought to my brouser's page. Can you help me?
Usually, I have to sign in but since this started I haven't had to. My internet security is good (Norton 360) and I've never had a problem before. I tried clicking on all icons to start up and got the same message. I looked into troubleshooting and there was nothing there that came even close to this problem.
The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.
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I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please
Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
Please I need help regarding this problem I faced today.
I updated my payment method because I changed my Internet MasterCard of the same number but new expiry date but not accepted , can you help me?Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
Errors related to downgrading iOS
The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
GratefulIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanksIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
I am trying to connect my Apple TV to an older Panasonic projection TV using an HDMI to a DVI cable to the Digital IN. I cannot get any sound. Can you help?
DVI interface does't allow audio. Is there optical IN from your Panasonic TV? By then you can connect your ATV to Panasonic using optical together. It will work.
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Hi, I would like to synchronize the calendar's items of my iPad Mini with my MacBook Pro. At today I can only do the reverse operation (from MacBook Pro to iPad Mini). Can you help me maybe with a little tutorial or something? Many Thanks.
Hello there Tonynos.
The following Knowledge Base article should help with guiding you on how to synchronize information from your iOS device to your computer:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D. -
When I open my iPhoto a popup shows up and I don't know how to correct it the popup:
"The current screen resoulation is not optimal for iPhotp"?
Can you help?Go to the System/Accesability preference pane and enable the Zoom capability either with keystrokes or Magic Mouse:
See if that will work for you.
OT -
My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu. -
The extension Firefox for Norton Toolbar 2011.7.2.3 was just updated to be compatible with Firefox 7.0.1, and it now warns me not to log on to my Facebook account, that it's a fraudulent website, even though it's the same web-site I've always used to log on to Facebook.
Can you help me with this issue?
Thank YouPlease see Norton support for help with that issue.
http://norton.lithium.com/norton/ -
I currently use ibooks on my iphone 4s... I want to be able to send several documents at the same time in one email, I thought there was a way to do this? Can you please help?
Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
for itunes 11: movie that are not purchased via itunes are now loaded into and catagorized as "home videos". I want all of my movies in one spot under Movies as they always were. How can i tweak/resolve this?
Cdaver wrote:
I have this issue too and want the same result, another feed suggests selecting the movie, going to get info, and changing this under options, but I suppose you have to do that movie by movie.
You can select all the movies you want and change them at once. -
i have a mack pro which will not open in windows from boot camp get to the two options and select windows drive but it will not open can you help Please
Hi there, Well, i thing i might have had the same problem (if you dont mean the selecting part, then try keyboad with usb and without if u dont have a macbook pro or so), i did the same and after selecting windows it said "No bootable disk" or " no boot disk" or something like that and the installer wont start when i was trying to install via CD/DVD.
The sulution is to use 2 usb-drives, one for the support drivers from apple and one for the windows it self after burning the CD/DVD to the usb on a PC using the windows own tools and creating a ISO file.
(there might be problems whit CD/DVD install sometimes)
The ISO file on a own USB is the most importat thing!! (and even apple and windows didnt know that but me and a technikal support guy from the store i bought it managed to fix it after like 4 days )
Hope it work now mate! -
I have tried to renew my icloud subscription on my iphone. I have been unsuccessful after several attempts. The last time the reason give was that the security code of my credit card is incorrect. It is the number. Can you help?
Have you tried checking your payment information details to make sure the CVV (security) code is correct (see http://support.apple.com/kb/HT1918)?
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hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?
You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like"iPod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad.
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