My z10 stack on blackberry logo after restarting PLZZZZZZZZZZZZZZZ HELP!

Guys plz help me  i have already remove the battery for 5 hors also i leave it on for 6 hrs wait if it can start but see nothing....

Just connect you device with Blackberry Link and restore it

Similar Messages

  • My Z10 Stuck at blackberry logo on starting up

    Hi,
    I know there are similare topics in this forum but I couldn't find my soloution there,
    Last night when I was sending text message by my Z10, I realized my last message hasn't been sent and even it didn't appear in my chat list. Tried many times to resending text message but the same problem, Then I restarted my phone with power key and it stucked at white blackberry logo and it didn't start. I removed the battery for awhile and pushed it but it didin't work. Also I pressed and hold up and down volume key and hold power key for about 2 minutes but nothing happened.
    Please give me a solution without losting my informations,
    I realized from other topics that I should update my os with autoloader but isn't any other way?
    Thanks alot

    jafartpkp wrote:
    when my bb z10 got stuck ,when i tried to open musiq player ,then i restrat my device....after somtimes blackberry logo appears and loading processing...it does not completed till now also.....i tried somany times,i had waited one day full in charging....logo exist now also..can i restore my divice by connecting to the pc?any sollutions fir.my problem????
    Hi and Welcome to the Community!
    We cannot tell you what will work or not...all we can do is give you things to try, and when you do so you will discover if they work or not for your situation.
    "Restore" is, technically, the restoration of your data to your device, and depends on you having previously taken a backup with which to now use as the source of restore. But, restore first depends on getting your device running properly. Given what you describe, my guess is that only an AutoLoader can possibly succeed at that. Refer:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    After your device is again running correctly, then you can proceed with restoring your data to it.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • [Bug] Sometimes Z10 stuck at BlackBerry logo

    Hi,
    I want to report a bug to BlackBerry. It happens quite rarely though. When I restart my z10, it stucks at BlackBerry logo. It either doesn't shutdown or fails to start but stuck at the logo.
    It happens about 2 times from 7 times. Then I have to reinsert the battery to reset the things.
    I am on the latest OS. Hope BlackBerry will fix this bug in some software update.

    what OS are you on now?
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
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    Want to thank me? Buy my KnottyRope App here
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  • Z10 frozen on blackberry logo

    Hi
    I have had the z10 for just over a year now and out of nowhere it froze on the blackberry logo at the starting screen. (not the blue one, the very first black and white one)
    I didn't even restart the phone. I just woke up there it was.
    I tried pulling batteries, it didn't work. I can't even reload since the computer won't even recognize when the phone is linked. 
    The model i have is stl100-3.
    someone please help me T.T.....

    Welcome to the forums, there are many reasons this could happen have you tried just a simple hard reboot, hold down the power button for 10 seconds or up/down volume keys for approximately 20?
    It's very hard to brick the phone and there are many ways to reload the OS, how to reload your OS can be found here...
    http://supportforums.blackberry.com/t5/General-Bla​ckBerry-10-Smartphone/How-to-Reload-your-Blackberr​...
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • Q10 reboot stuck on Blackberry logo after reset update from OS 10.1.. to 10.2.0.4...

    Hi All,
    I was update my OS from 10.1 to 10.2 last night via OTA, 100% complete the donwload but when is restart and loading it stuck on the Blackberry Logo eventhough is 100% complete the reboot loading screen.
    Is there anyway to solve this problem? I tried few reference from this site but still can't solve the problem.
    Thanks in advance,

    Hi Mondo1 and welcome to the BlackBerry Support Community Forums!
    Try pressing Alt+the Up Arrow+Delete to see if that will force a reboot on your BlackBerry Q10.  Let me know if that works.
    Thanks
    VIA | Cpt_Sweatpants
    http://supportforums.blackberry.com/t5/BlackBerry-Q10/Stuck-on-bb-logo/m-p/2446567/highlight/true#M3...
    plug your phone in to your PC, remove the battery, open BlackBerry Link, wait for Link to tell you that no phone is connected then replace your battery.
    Let us know if that helps you.
    VIA | BillJ
    http://supportforums.blackberry.com/t5/BlackBerry-Q10/New-OS-Stuck-at-Blackberry-Logo/m-p/2523007/hi...
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • Iphone 3gs restores fine but goes back to recovery logo after restarting

    i would appreciate any help that i can get, i have an iphone 3gs locked to fido and my phone carrier is also fido, so when i restore, the sim successfully unlocks it, aldo it doesnt say phone is activated, but it still takes me to the home screen and the phone and everything works fine; i can make calls, receive calls, sync with itunes and everything works perfectly. However when i restart it, it goes back to the recovery logo and although my sim is still in it, it constantly says searching... where it use to show the carrier name and remains on the restore screen and restarts itself every 10 minutes or so
    I am getting really frustrated with this, i have tried everything, hard/soft reset, restoring my phone many times, resetting network settings, but itunes either says restore again, insert a valid sim with no pin lock to activate phone, or cant activate phone at this time, try again later. i tried calling my carrier company and they even replaced my sim that i got especially for this phone by telling them that i have a 32 gb iphone 3gs, but still same this, they even tried to unlock it in their system by taking down my phones IMEI and serial Number but still no luck, it still restores fine, carrier and everything works fine but after restarting goes back to the restore screen and wont budge until i restore again
    is it a hardware issue? my phone is not under warranty, i am on 4.3.5
    i would appreciate any help
    Thank you in advance

    try using a diff computer
    if you can't try creating new user account on that computer
    if none works then your looking at a hardware condition... hope your warranty is still valid

  • Satellite C50-A-172 - no Toshiba logo after restart

    My toshiba laptop C50-A172
    how to fix my laptop
    did not appear toshiba logo after the restart .......black screen plssss help me

    Hi
    Remove the battery and disconnect the AC adaptor.
    Press and hold power button 30 sec long.
    Then connect the battery and AC adaptor and press power button.
    What happens now?

  • My Finder / User preferences never saved after Restart. Help!

    After a "successful" back-up from Time Machine (thanks, Time Machine), my files seem to all be here, but my Finder and basic Application preferences have never been the same since.
    My MacBook Pro 17" hard drive crashed. I had an authorized Apple repair replace it with a new drive. I restored my set-up via Time Machine as instructed and was happy to see I was (mostly) back in good shape.
    What HASN'T been the same since - when I RESTART:
    - Whenever I shut down/restart, my desktop will always revert back to the last "mode" pre-crash. For example, one same folder is always open, as it happened to be the folder opened during the crash. Now, no matter what I seem to have opened on my desktop before I shut down, that other "old" folder always greets me after a restart.
    - Many applications I notice do not "remember" the last settings changed/used, always reverting to the "pre-crash" setting. Notable examples:
    - iChat settings (buddy icon, status, etc.) must ALWAYS be manually adjusted when I open iChat now.
    - iTunes and iPhoto are a big drag to open, because I must always "find" my libraries. They have long been moved to an external drive, but these iApps always ask me to locate them or create new ones. Even if I attempt to change my preferences.
    - Dock: the settings/icons revert back to the "pre-crash" version, and since I have updated many Apps, several icons show the Question Mark symbol, as some old Apps are long gone.
    I tried Disk Utility, repairing permissions. It recognized many inconsistencies and problems,
    but the repairs never seem to "stick."
    Again, this happens each time I restart/reboot.
    So if I only put my MacBook to sleep mode, it does fine when it wakes up,
    and remembers desktop settings, iChat settings, etc.
    Therefore, I only rarely shut down now, to avoid my Groundhog's Day syndrome.
    This is annoying. Help Me. Someone. Please.

    Bernie Hawaii wrote:
    After a "successful" back-up from Time Machine (thanks, Time Machine), my files seem to all be here, but my Finder and basic Application preferences have never been the same since.
    Apparently the previous preferences were copied over by TM.
    First it would probably be a good idea to start up from the install disk and run Disk Utilities’ Repair Disk. If you don’t know how to do that, reply back for specific directions.
    - Whenever I shut down/restart, my desktop will always revert back to the last "mode" pre-crash. For example, one same folder is always open, as it happened to be the folder opened during the crash. Now, no matter what I seem to have opened on my desktop before I shut down, that other "old" folder always greets me after a restart.
    Because it appears to be preference files that cause the problem, you can begin removing them from the Preferences folder. These .plist files can be moved to the Desktop and the system will recreate new ones in the Preferences folder. If removing the .plist file doesn’t help, the one on the desktop can be moved back into the Preferences folder to replace the newly created one.
    Locate the Preference folder by this path:
    Macintosh HD/Users/yourusername/Library/Preferences
    (where “yourusername” is the short name of your computer, like hawaii - the folder looks like a house/home)
    Often users confuse the above path with Macintosh HD/Library/Preferences. That is not the one needed. The correct one is the Preference folder in the Users home folder.
    The same folder appearing after restarting is related to the Finder, so move the file named com.apple.finder.plist to the Desktop and restart. If that helps preventing the same folder appearing, you will need to reset all your Finder preferences. If not, you can return the old .plist file from the Desktop back to the Preferences folder and will need to look for another solution.
    - Many applications I notice do not "remember" the last settings changed/used, always reverting to the "pre-crash" setting. Notable examples:
    - iChat settings (buddy icon, status, etc.) must ALWAYS be manually adjusted when I open iChat now.
    - iTunes and iPhoto are a big drag to open, because I must always "find" my libraries. They have long been moved to an external drive, but these iApps always ask me to locate them or create new ones. Even if I attempt to change my preferences.
    - Dock: the settings/icons revert back to the "pre-crash" version, and since I have updated many Apps, several icons show the Question Mark symbol, as some old Apps are long gone.
    Each of the above has its own .plist file(s) in the above named Preferences folder.
    It’s probably best to quit the applications before removing the preferences. Try moving the main .plist files, i.e., com.apple.iChat.plist to the desktop and restart iChat. If it doesn’t help, remove the other .plist files related to iChat. They will be replaced by the system. Some newly created .plist files don’t function until after a restart (like the Finder one described above). I don’t think iChat, iTunes, etc., require a restart, but it couldn’t hurt. If this helped with iChat, do the same procedure for iTunes, Dock, and any others giving you problems.
    If these do not help, you may need to consider an Archive & Install.
    I tried Disk Utility, repairing permissions. It recognized many inconsistencies and problems,
    but the repairs never seem to "stick."
    As long as the permissions inconsistencies include “Permissions differ,” SUID or ACL warnings, you can probably safely ignore them. But there is a .plist file for DiskUtility as well, which you may want to replace by moving it to the Desktop and restarting. If at the end of Repair Permissions it says “Permission Repair Complete,” it’s probably okay.
    Again, this happens each time I restart/reboot.
    So if I only put my MacBook to sleep mode, it does fine when it wakes up,
    and remembers desktop settings, iChat settings, etc.
    Therefore, I only rarely shut down now, to avoid my Groundhog's Day syndrome.
    This is annoying. Help Me. Someone. Please.
    Here’s hoping for an UNGroundhog’s Day.

  • Z10 Stuck on Blackberry logo

    I am using blackberry z10 the OS is 10.2. My phone won't start blackberry charging logo pops up and the process goes up to100% with the logo and when it gets to 100% it simply stays there. the phone is not starting.
    I tried many options like to remove the batery for 5 min and I also removed the memory card but the problem is as it is.
    So plz let me know if there is any options to reset or start the phone.

    All software needs hardware to run it. If something is wrong you will get unexpected results.
    I'm hoping it has something to do with this:
    http://www.blackberry.com/btsc/KB34666
    If it does, the autoloader I linked you to should work.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Documents Stack Reappears in Dock after Restart

    When I installed Leopard, it created the default dock, containing the basic applications and some stacks. One of those stacks was the Documents Stack, which I did not find useful, so I dragged it out of the dock and poof it was gone. But when I restarted, it was back in my dock.
    Now, every time I restart I have to remove it again, but it always "respawns" upon restart again.
    How can I permanently destroy that persistent stack?

    Does it remember if you add an application or a different folder to the Dock? If not, it sounds like your dock plist is hosed. Launch /Applications/Utilities/Terminal.app and type:
    rm ~/Library/Preferences/com.apple.dock.plist
    rm ~/Library/Preferences/com.apple.dock.db
    killall Dock
    When the dock comes back up, it should be back at its default config. Set it up how you want and then restart and see if the problem persists.

  • Apple tv 2 "slow blinking" apple logo after restart

    Following a restart cannot reach menu on apple tv. Display shows apple logo in B&W. Slow blink on LED on apple TV itself. Tried unplugging power for several minutes and reattaching power to same result on display.

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Apple TV (2nd and 3rd generation): Troubleshooting power issues
    http://support.apple.com/kb/TS5201
    -Griff W. 

  • N80 Clock reset after restart, pls help

    Since w while now, every time i restart my phone, i need to set my clock again.
    Apparantly it resets after the phoone has bene switched off.
    The battery is completly full, and i've installed the latest firmware.
    Can anyone help me fix thix problem?

    This has come up before. The best theory (well, I think it's the best - the fact it was mine is purely coincidental) is that the phone has a secondary battery for the clock, just like in a PC.
    What this means is that the problem is hardware and to get it fixed I'm afraid you need to take the phone to a service centre.

  • Settings always reset after restart! Help please????????????????????????????????????????????????????????????????

    Basically I bought an iMac last October, 21", 4GB standard manufactured settings ram etc. After a few weeks every time I quit an application and go back on it, it returns to its old settings. Whenever I remove a bookmark from the toolbar on Safari and restart it, it returns to the old settings, when ever I restart the computer the dock and background changes towards its original settings. This is starting to get really annoying, and I don't know what to do and I have installed all available updates. Is an issue like this covered in a warranty and do you guys have any ideas on what I should do?

    Hi...
    Try Resetting your Mac's PRAM and NVRAM
    If that didn't help, since your Mac was purchasd last October, it must be running Lion v10.7 and it's still under the one year warranty.
    Try using Lion Recovery to repair the startup disk or reinstall the Mac OS X.
    If nothing above helped, take your Mac to an Apple store or Apple certified repair provider.
    You can make a reservation at a Genius Bar in advance.

  • Lost connection after restart  -- Please Help

    Bought 5th gen ipod week ago. Don't use my home computer much:
    - iBook G3
    - OS X 10.2.8
    - iTunes 3
    Updated my software, connected the ipod and immediately starting syncing and listening to music. Imported 20 CDs...all good.
    Today, computer froze when I tried to eject the ipod. I restarted the computer and when I came back to it, everything is erased from my ipod. Everything still on itunes. Started to Update everything back to the ipod and realized that the ipod was not showing up in my itunes library.
    Done the 5 R's, except I can't install the most recent version of itunes because I'm not on OSX 10.3 or above.
    Please tell me there's a way to fix this without having to purchase new operating system software.
    Thanks to anyone who will respond.

    And which iPhoto version did you use before this happened?
    If you upgraded from iPhoto 7.1.2 or earlier, you need to run the iPhoto Library Upgrader.  Restore your iPhoto lIbrary from your backup to the state before the upgrade, then download, install, and run the upgrader, use this link  iPhoto '11: About the Library Upgrader
    If you upgraded from a newer iPhoto version, see this discussion:
    Re: It appears my iPhoto Library is corrupt after upgrade ...
    Are you seeing a folder "Old Masters", when you are ctrl-clicking your iPhoto Library and using "How Package Contents"?
    Also see this discussion:  Re: Yosemite, iPhoto 9.6 upgrade, large photo library is not recognised.

  • Unable to resume Mac App Store download after restart. Help?

    Hi so last night I began a download of Empire: Total War and at some point I shut down my computer.  Upon restart this morning I was hit with a "waiting" status on the download so I went ahead and quit the storeagent process from activity monitor.  Now I've resumed the download and it shows me "downloading" but progress isn't moving.

    Not sure why you would have wanted to shut down your computer? I guess you ran out of batts or something.
    Try to get it another way:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

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