NB205 and SuperMulti drive - fails on write

I have a new NB205-312?bl and the Toshiba Supermulti drive (PA3761U-1DV2). No problems reading CDs or DVDs, but I've had no luck writing to the drive at all. Can't make recovery didks, nor been able to copy data using Ulead.
Recovery disk process hangs about halfway through the burn.
Ulead appears to finish a data burn but then says the burn was bad and to try again.
Phil

I would kill all running programs and background programs, except for the one burning the discs. Then set the speed to 1X. Yes, 1X is slow, but more reliable. Also try different disc media. There is still variation in how the discs are made so that some times there are problems.
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Similar Messages

Slave drive, CDs, USB drives, Disk Images and FW drives fail to mount

Hi. I have two Maxtor internal hard drives (6Y160P0 and 6Y120P0), the second of which (6Y120P0) all of a sudden will not mount on the desktop. When I reboot my Mac, I get two identical error windows that state, “The disk you inserted was not readable by this computer”, with options to initialize, ignore, or eject. (There are no other drives of any type connected to the computer).
Within Disk Utility (when run from the primary hard drive), the slave drive shows up, but its icon is dimmed. Clicking the “Mount” button does nothing. Disk First Aid does not allow one to “Repair Permissions” nor “Repair Disk”, presumably since it won’t mount (eg, these options are dimmed). One odd aspect about Disk Utility is that the master and slave drive are listed as “disk0s10” and “disk1s10”, respectively, rather than the way they usually show up with the names I’ve given them. Yet on the desktop the working master drive shows up with its given name.
When I run Disk Itility from a CD, both internal drives look fine, accept repairs, and the drives are listed by their proper names.
As another interesting clue, all of the Disk Images (stored on the working master internal hard drive) that I have attempted to mount fail to open as well. When I doubleclick them, I get an error that reads, “The following disk images failed to mount: Reason: No mountable file systems”.
Two different USB keychains fail to mount; my FW drive fails to mount.
I’ve run Applejack Auto Restart without any difficulty several times.
Apple's Hardware check CD says all is AOK.
I’ve rebuilt this problematic disk (and the master) several times with Disk Warrior 3.03 and all is supposedly AOK.
SmartReporter says both disks are fine.
TechTool Pro 4.1.2 has run the following checks on the problem disk and these are AOK: Disk Controller, SMART, Read/Write.
All of this makes me wonder if the issue is with my system software, rather than the slave disk??? Interestingly, CDs refuse to mount as well when I've booted from the primary hard drive (but I don't think it is the CD drive itself since I can boot from the CD drive). This, coupled with the fact that disk images won't mount, makes me now think it is an OS issue rather than hardware.
Any suggestions about what I can do to salvage and fix this problem would be greatly appreciated!
G4/867MHz running OS 10.4.8

If anyone else is having this problem, check out the totally awesome post by GNJ to my similar query on the MacFixIt forums:
Drives and Disk Images refuse to mount
http://www.macfixitforums.com/showflat.php?Cat=&Board=tiger&Number=791320&Forum= &Words=CharPatton&Match=Username&Searchpage=0&Limit=25&Old=6months&Main=791320&S earch=true#Post791320
His suggestion to run the 10.4.8 combined PPC update worked like a charm and solved the problem perfectly!
PS If you are having the same issue, there is the problem that one can't use a USB/FW drive to get the combo updater onto the problematic hard drive, and even if you can, the faulty software won't allow one to mount a .dmg image. This can be solved by using "Target" mode, eg connect the problematic CPU to a working CPU (in this case, my PowerBook) via a FW cable, then boot up the problem CPU while holding down the letter "t". One can then drag the combined updater unstuffed file (eg, not the .dmg) directly to the problematic disk from the working CPU. Then, when I booted in the problematic disk/CPU, all it took was a doubleclick on the unstuffed updater and all was fine.

Internal and LaCie Drives Fail to Burn

Ok here's the situation:
Problem #1 -- All of my burn drives have committed massive, bloody, catastrophic suicide. My internal "died" literally days after the warranty expired (I did not get AppleCare). It's still there and it recognizes when I put CDs and DVDs into it; I can hear it spin at start up and it spins when something is in there. It simply won't PLAY or BURN anything, I don't know why. I get all sorts of interesting "fail" messages, including the laser can't be calibrated and the device was removed. Usually it initalizes and then seconds later says burn completed, ejecting the disc which hasn't been written. Apple offered to fix it by installing a new one for $500+; I declined and instead purchased a LaCie external drive...
Problem #2 -- which used to work just fine. It was a little tempermental but with minor tweaking I was able to burn in iTunes, Roxio Toast (which now has decided to start crashing every time I do a drag-and-drop), Finder, etc. Now the LaCie doesn't want to work either. Sometimes the drive will mount, sometimes it won't. Even when it does mount, it isn't working properly. Sometimes I'll get the same device removed message as I do with the internal, other times it just squeaks at me. No, nothing has been dropped, banged, drowned, etc. I've run EVERYTHING on both drives -- Disk Utility, permissions corrections (even though there were no problems with any iTunes files), turning off CD text, dealing with the weird language bug in the International System Preferences, Burn Patch, setting burn speed to 4x instead of best possible, battery out for 15 minutes and restart, compressed air, etc... nada. Which leads to...
Problem #3 -- the next problem. If I can't burn CDs/DVDs, I won't die. It's an annoying, inconvenient and expensive problem, but I'll survive. I can just use my old iPod... oh, right, that just died, too. Unfortunately, along with the lovely MacBook and LaCie, I've also purchased iLife '08, Mac OS X 10.5.1, and a 200 GB Time Capsule. Of course, all of these require a functioning CD/DVD drive to install, and without one I have a lot of useless and rather expensive crap. On to...
Problem #4 -- the final issue. I have 2 512 MB memory cards in the laptop. According to my System Profiler, I have 1.69 GB left on my hard drive and the computer keeps yelling at me that I don't have enough space left on my start up. I know this. I also know that I want to keep my files, which is why I bought the Time Capsule in the first place. I haven't done ANY backups and really need it in place, both so I can free up space on the hard drive and also so I don't lose everything with the inevitable epic fail. Again, I can't install the Time Capsule without a working CD/DVD drive, so this brings us full circle to problem #1.
Any help or suggestions would be GREATLY appreciated. Apple found a nice way of telling me where to go (and how it really is too bad that I didn't get AppleCare) and LaCie says ask Apple, so... I'm in great shape.
Specs:
MacBook
OS X 10.4.11
LaCie d2 DL DVD+-RW with LightScribe
Matshita CD-RW CW-8221
iTunes 7.7.1 (11)

I've freed up a ton of space by deleting a bunch of things I didn't want to, in case that was the problem. Now my LaCie is showing up as Read Only, which it NEVER was before.

LaCie and Internal Drives Fail with iTunes 7.7

Ok here's the situation:
Problem #1 -- All of my burn drives have committed massive, bloody, catastrophic suicide. My internal "died" literally days after the warranty expired (I did not get AppleCare). It's still there and it recognizes when I put CDs and DVDs into it; I can hear it spin at start up and it spins when something is in there. It simply won't PLAY or BURN anything, I don't know why. I get all sorts of interesting "fail" messages, including the laser can't be calibrated and the device was removed. Usually it initalizes and then seconds later says burn completed, ejecting the disc which hasn't been written. Apple offered to fix it by installing a new one for $500+; I declined and instead purchased a LaCie external drive...
Problem #2 -- which used to work just fine. It was a little tempermental but with minor tweaking I was able to burn in iTunes, Roxio Toast (which now has decided to start crashing every time I do a drag-and-drop), Finder, etc. Now the LaCie doesn't want to work either. Sometimes the drive will mount, sometimes it won't. Even when it does mount, it isn't working properly. Sometimes I'll get the same device removed message as I do with the internal, other times it just squeaks at me. No, nothing has been dropped, banged, drowned, etc. I've run EVERYTHING on both drives -- Disk Utility, permissions corrections (even though there were no problems with any iTunes files), turning off CD text, dealing with the weird language bug in the International System Preferences, Burn Patch, setting burn speed to 4x instead of best possible, battery out for 15 minutes and restart, compressed air, etc... nada. Which leads to...
Problem #3 -- the next problem. If I can't burn CDs, I won't die. It's an annoying, inconvenient and expensive problem, but I'll survive. I can just use my old iPod... oh, right, that just died, too. Unfortunately, along with the lovely MacBook and LaCie, I've also purchased iLife '08, Mac OS X 10.5.1, and a 200 GB Time Capsule. Of course, all of these require a functioning CD drive to install, and without one I have a lot of useless and rather expensive crap. On to...
Problem #4 -- the final issue. I have 2 512 MB memory cards in the laptop. According to my System Profiler, I have 1.69 GB left on my hard drive and the computer keeps yelling at me that I don't have enough space left on my start up. I know this. I also know that I want to keep my files, which is why I bought the Time Capsule in the first place. I haven't done ANY backups and really need it in place, both so I can free up space on the hard drive and also so I don't lose everything with the inevitable epic fail. Again, I can't install the Time Capsule without a working CD drive, so this brings us full circle to problem #1.
Any help or suggestions would be GREATLY appreciated.
Specs:
MacBook
OS X 10.4.11
LaCie d2 DL DVD+-RW with LightScribe
Matshita CD-RW CW-8221
iTunes 7.7.1 (11)
<Edited by Moderator>

95% of this is really primarily a hardware issue, possibly an OS issue, and 5% an iTunes issue. I would suggest posting this on a MacBook hardware forum where you'll get specific assistance for MacBooks.
I have 1.69 GB
On the external drive issue (I assume this is really a DVD drive though you keep on saying "CD") it could be a chicken and the egg question. A lot of the problems could be due to the crowded drive. I keep at least 18GB free on my computer all the time for OSX wiggle room.
Perhaps your next line of investigation should be to purchase a drive for backup purposes, and a separate drive for archiving files.

R12.1.1 upgrade driver failed due to OKC user connectivity (RHEL 5.9)

Hi Team,
I was in the middle of the R12.1.1 upgrade and the driver failed due to OKC user connectivity .
I have checked all the possibilities.
Please let me know how to proceed from here. Though I restarted the patch it is failing due to OKC user login denied.
Assigned: file as_accesses_n17.xdf on worker 1 for product as username APPS.
Assigned: file cnpln.odf on worker 2 for product cn username CN.
Assigned: file invtxhi.odf on worker 3 for product inv username INV.
Assigned: file mscplan.odf on worker 4 for product msc username MSC.
Assigned: file MSC_SYSTEM_ITEMS.xdf on worker 5 for product msc username APPS.
Assigned: file OKCDAUT.odf on worker 6 for product okc username OKC.
Assigned: file OKCDSUP.odf on worker 7 for product okc username OKC.
Assigned: file OKCOTH1.odf on worker 8 for product okc username OKC.
Assigned: file OKCPTY1.odf on worker 9 for product okc username OKC.
Assigned: file OKCREP1.odf on worker 10 for product okc username OKC.
Assigned: file OKCSHD1.odf on worker 11 for product okc username OKC.
Assigned: file OKCVARL.odf on worker 12 for product okc username OKC.
Assigned: file OKCXRPT.odf on worker 13 for product okc username OKC.
Connecting to OKC......Unable to connect.
AutoPatch error:
The following ORACLE error:
ORA-01017: invalid username/password; logon denied
occurred while executing the SQL statement:
CONNECT OKC/*****
AutoPatch error:
Error while evaluating "Check Object"
Telling workers to quit...
2 workers have quit. Waiting for 14 more.
12 workers have quit. Waiting for 4 more.
13 workers have quit. Waiting for 3 more.
15 workers have quit. Waiting for 1 more.
All workers have quit.
AutoPatch error:
Error running SQL and EXEC commands in parallel

user11962637 wrote:
Hi Srini,
Thank you for the update.
The password is working fine no issues with the connectivity from my end, but upgrade driver is failing with the same error.
sqlplus apps/apps
SQL*Plus: Release 10.1.0.5.0 - Production on Fri May 17 18:18:03 2013
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
SQL> conn okc/okc
Connected.
SQL> conn system/crp2system
Connected.
SQL> exitThis will happen if you change the password using the ALTER USER command rather than using the FNDCPASS executable
Srini

What happens in a RAID 50 when a drive fails?

Hey all.
I'm setting up my Xserve RAID and need some advice. Right now it has been populated with 14 drives and set up as two RAID5 arrays. Ideally I would like to software RAID these in Disk Utility to make a RAID50 for the speed increase.
If I were to set up as a RAID50, and then a drive were to fail, what would happen to the RAID? I know that when a drive in a RAID0 fails, there's no parity so your RAID is pretty much gone. I also know that in a RAID5 when a drive fails it can run in a degraded state. I'm just trying to wrap my head around how this translates when you combine the two into a RAID50 and a drive fails. Will half of the data be lost, or will it be fine, just running degraded?

Jeff,
RAID 50 is two RAID 5 arrays striped in a "RAID 0".
Each of the RAID 5 arrays can suffer one hard drive failure, which will cause it to run in degraded mode until the failed drive is replaced and the RAID rebuilt.
Not sure what sort of speed you're looking at, but RAID 30 provides significantly better performance with video and large files.
Duncan

Got Generic:113 - Failed to write request headers

I am trying to get a client_request, but got Error Code: generic:113 and Error phrase: Failed to write request headers. Stepped through the code, and it went <g class="gr_ gr_276 gr-alert gr_spell ContextualSpelling" data-gr-id="276"
id="276">though</g> the client.request but jumped out the then. Not sure what I did wrong here. Thanks!
pplx::task<void> HTTPStreamingAsync()
http_client_config client_config;
web_proxy wp("my internal proxy");
client_config.set_proxy(wp);
http_client client(U("http://www.google.com/register/"));
std::cout << "Client Connect" << endl;
return client.request(methods::GET).then([](http_response response)
std::cout << "Get response" << response.status_code() << endl;
// Print the status code.
std::wostringstream ss;
ss << U("Server returned returned status code ") << response.status_code() << U('.') << std::endl;
std::wcout << ss.str();
// In this example, we print the length of the response to the console.
ss.str(std::wstring());
ss << U("Content length is ") << response.headers().content_length() << U(" bytes.") << std::endl;
ss << U("Content is ") << response.to_string().c_str() << endl;
std::cout << "response string" << response.extract_string().get().c_str() << endl;
std::wcout << ss.str();
int main()
try{
HTTPStreamingAsync().wait();
catch(http_exception e)
std::cout << "In an Exception: " << endl;
std::cout << "Error Code: " << e.error_code();
std::cout<< "Error Phrase: " << e.what() << endl;
//return -1;
return 0;

I am trying to get a client_request, but got Error Code: generic:113 and Error phrase: Failed to write request headers. Stepped through the code, and it went <g class="gr_ gr_276 gr-alert gr_spell ContextualSpelling" data-gr-id="276"
id="276">though</g> the client.request but jumped out the then. Not sure what I did wrong here. Thanks!
pplx::task<void> HTTPStreamingAsync()
http_client_config client_config;
web_proxy wp("my internal proxy");
client_config.set_proxy(wp);
http_client client(U("http://www.google.com/register/"));
std::cout << "Client Connect" << endl;
return client.request(methods::GET).then([](http_response response)
std::cout
<< "Get response" << response.status_code() << endl;
// Print the status code.
std::wostringstream ss;
ss << U("Server returned returned status code ") << response.status_code()
<< U('.') << std::endl;
std::wcout << ss.str();
// In this example, we print the length of the response to the console.
ss.str(std::wstring());
ss << U("Content length is ") << response.headers().content_length()
<< U(" bytes.") << std::endl;
ss << U("Content is ") << response.to_string().c_str()
<< endl;
std::cout << "response string" << response.extract_string().get().c_str()
<< endl;
std::wcout << ss.str();
int main()
try{
HTTPStreamingAsync().wait();
catch(http_exception e)
std::cout << "In an Exception: " <<
endl;
std::cout << "Error Code: " <<
e.error_code();
std::cout<< "Error Phrase: " <<
e.what() << endl;
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The burn to the superdrive drive failed. the burn failed because of a medium write error.

Hello, I have an IMAC (OS X version 10.8.3)
And when I put a blank disc (dvd+R 8.5gb DL), it's not even shown in Finder!
So, well, when I try to burn any files on it, it says:
"the burn to the SuperDrive drive failed. the burn failed because of a medium write error."
Please, help to solve my problem. I'm Russian & and it's really hard to find any help on Russian apple forums.
(Hardware of the disc burning):
HL-DT-ST DVDRW GA11N:
Firmware Revision:          JA18
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:          x2.4, x4, x8

Or take your Mac to a Apple store and have the built in drive replaced.
Having Apple replace the built in drive is around $120.
Buying a aftermarket external DVD drive is around $30.
You make the choice.
ipopon wrote:
I think i'll try a Verbatim DVD soon...
and if it doesn't work, the only way is to buy an external drive...

Linux and PCI-485/8. Write failed:Input/Output error

i am running red hat linux and installed my pci-485/8 serial card. actually, the machine is dual boot with windows nt 4.0 and the card works fine under nt. i followed all the instructions in the ni document "notes to users" entitled "using pci serial with linux". when i finally run serialtest i just get the error message above: Write failed:Input/output error.
not much to go on. any advice???

There are few things that we can try to trouble shoot this problem.
Try uninstalling driver for Win NT completely and reinstalling driver for Linux and see whether that solves the problem.
If that doesn't solve the problem then try using a different Linux machine ( if you have access to ) for the same card. The card works under Win NT that means card is fine and there is no hardware issue associated with this problem.
Try recompiling your serialtest.c :
Enter the following to recompile serialtest.c and rerun serialtest.
(Also, the source code for serialtest is available for editing and viewing
at serialtest.c, provided in the PCI-SERIAL directory.)
linux PCI-SERIAL# gcc serialtest.c -o serialtest
linux PCI-SERIAL# ./serialtest < receive port numbe
r>
< transmit port number>
If serialtest hangs:
Make sure the interface is seated correctly and tighten the screw that holds
the interface in place. Also, make sure the cables are attached to the correct
ports. In some cases, serialtest hangs if the transceiver modes
(PCI-485) are not set. Try setting both transmit and receive ports to
transceiver mode 0 (Four-Wire Mode).
linux# ./rs485 < transmit port number> 0
linux# ./rs485 < receive port number> 0
linux# ./serialtest < receive port number> < transmit port number>
See the attached file for more information.
Attachments:
322539a.pdf ‏138 KB

My hard drive failed and I can't afford the professional data recovery. Do I have any other options?

I have a 13" Early 2011 Macbook Pro. Last week the hard drive failed (for the second time), and when I took it to the Apple Store I was told it would cost $177 to replace the hard drive and the cables. I intend on going through with this and getting it fixed, however the man I talked to said I should hold on to it a little longer before giving it to them for repair in case I want to recover my data. When I researched how to recover the data, my answers mostly consisted of taking it to a professional to do so. I found a local authorized service provider who said they could do so, however I was told it would cost at least $400 to recover my data (possibly more depending on how much data there is to recover).
I can afford to pay $177 to fix the hard drive. I cannot, however, afford to pay an additional $400+ to get all of my data back. Yes I realize I should have backed my files up onto an external hard drive (I'm not the most computer-savvy person), but honestly, all I really need is my photos. When my hard drive was in the process of failing, I got a flash drive and put a lot of my files onto it so I would at least have some of them when I got my Macbook fixed. At this point, I can't even turn it on, so I am not able to go into iPhoto and get my pictures.
Is there any way I can do this myself? There is no way I can get this done professionally. I would love to be able to all of my data and files back, but if I can just get some that is better than nothing. Any help would be appreciated!

obesity wrote:
It was really empty. Clicked on, nothing.
But no prohibited signs, like these:
Get info on folder, zero kb. Just one user account on each mac.
I did navigate back several days prior to my Mac dying. Still nothing.
Sounds like it may have been excluded, or perhaps damaged.
Just for future reference, it's always a good idea to keep "secondary" backups. See #27 in Time Machine - Frequently Asked Questions for some suggestions.

My 5 year old iMac's hard drive is at the point of failing. I'm trying to save al files on it, but it wont allow backup via Time Machine to an external hard drive. How can I keep from losing all the files and programs if the hard drive fails?

I'm concerned that my iMac, purchased 5 years ago, is about the crash and I can't back up my files and programs to an external hard drive via Time Machine because the computer freezes after only a couple hundred MB and gets nowhere near the required amount.
How can I save these files and programs if the computer hard drive fails or has to be replaced without the backup being able to be done? I need to do something quickly, but I'm not sure what I can or should be doing.

Get an external hard drive, some good ones that I like are the OWC, http://www.macsales.com Mercury Elite Pro drives...they are very good and reasonably priced.
Get the drive, connect via USB or FireWire, then use Disk Utility to format the new drive as Mac OS X Extended (Journaled), and then use Disk Utility to Restore the current drive to the new drive. Restore actually clones the drive so you will have a bootable backup on the external drive.
After you have formatted and named the external drive, click Restore in the main Disk Utility window, drag the name of the old hard drive to the Source box, and drag the name of the new external drive to the Destination box. DU will make an exact clone of the internal drive on the external drive.
That clone will be a complete backup of the operating system and all of your data.
You can test it by restarting the iMac and hold the Option key. That will give you a grey screen showing all bootable drives. Just click the external drive, then click the upward pointing arrow under it and the iMac will boot from that drive.

I have a 27" imac (intel) my hard drive failed and I installed a new one. This is my first time dealing with this so I am having trouble re-installing the OS. Install disc spits out and ? mark with folder appears what am I missing?

Like the title says. My 1 TB drive failed and unfortunately my computer isn't covered on the replacement program even though my hard drive is the one they are claiming to replace. So that is not a solution just to get that out of the way. So I replaced the hard drive. What I am having trouble with is re-installing my OS. I have 10.6. When I load it and restart it just spits it out and I get the question mark folder. What am I doing wrong is there a step I'm missing? I did do a back up to my Time Machine before the crash. Can I plug it into it and reload format? I'm new to this so any help would be appreciated.
Thanks!

Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty.

Is there an issue with the hitachi hard drives in the MacBook Pro's ? Got a 15 inch and a 13 inch at the same time and both drives have failed in under two years. I have heard from a few other people with same issue.

Is there an issue with the hitachi hard drives in the MacBook Pro's ? Got a 15 inch and a 13 inch at the same time and both drives have failed in under two years. I have heard from a few other people with same issue. Other drive I have had have lasted at least 5 or more years.

there is a dylib you can put in the springboard if jailbroken but if not you have to find an apple store

Communication between the computer and the disc drive failed

The disc can’t be burned because because communication between the computer and the disc drive failed (error code 0x80020022). This computer has been out of the box for less than a month and this has been a growing problem.

My problem was FIXED at the apple store..... there was something wrong in the system preferences and the genius deleted something that recreated it's self. Surely enough we we're able to burn a 600 mb dmg of nothing onto a few test disks. For anyone having this issue...it's NOT The media, it's some configuration issue within the computer's preferences. I'm telling you all to take your machine to the nearest apple store and have them fix it, if your machine is still under warranty the fix is free. There was no hardware issue, so the optical drive was not replaced.

T61 DVD/CD-RW drive fails to read and crashes

Hello Everyone, I hope people still visit this area of the forums!
I've highlighted and bolded the symptoms to make them easier to find.
I recently purchased a T61 6457-C15 on eBay, and have been in the proccess of setting up and customizing it to suit my tastes. When I recieved the laptop, it looked as though Windows had been restored to original factory state, plus some free software, so I proceeded under that assumption. First I used Windows Update to download all the updates that it could find including IE8. I wanted to have an anti-virus program running on my computer before I used a browser to access the internet. I ran IE8 and went straight to the Microsoft Security Essentials website and downloaded the Install program. At this point I tried to remove the pre-installed and expired Norton Internet Security using the built-in uninstall, but it failed. A message box popped saying that I needed to put the Norton installation disc in the CD-ROM drive so that the uninstall program could find a Norton support file. My computer did not come with any discs, but my mothe had bought Norton 2008, so I took that disc and put it in the drive. The drive started spinning right away, and the uninstall program found the file it was looking for in a few seconds. The support file directed me to the Norton website to get their removal tool, which removed Norton from my system in short order. Afterwards, I ran the Microsoft Security Essentials install program and got MSE running on my computer before doing anything else.
Then I went to the Lenovo support website and had it auto-detect my system. That took me to the support page for my system, where I went to the "Downloads and Drivers" page. I downloaded Access Connections and ThinkVantage Toolbox for Vista 32-bit (my OS is Vista Business 32-bit). I then used Lenovo System Update to retrieve all the updates it deemed neccessary from Lenovo, including those for itself and system components, both software and firmware. There were 35 or more updates suggested, and I trusted the software, so I started downloading them all. I'm not sure, but I think that a DVD/CD-RW drive update was included in the list, but I can't remember if it was auxiliary software, drivers or firmware. After Lenovo System Update was convinced that it had all the neccessary updates, I downloaded Revo Uninstaller and set about removing uneccassary and unwanted programs from my computer and trimming the startup list. I did not touch any Windows or ThinkVantage components, and I searched each program online, so I'm sure that I did not delete or disable any drivers or system files, or anything from Lenovo. I mainly removed Apple products and non-functional software from my system, including an integrated camera driver (my system does not have an integrated camera) and third-party programs that were already missing files or otherwise inoperable when I got my computer. Up to this point I had been using a gigabit ethernet connection to download software; I had not used the DVD/CD-RW drive except for the one time I specified earlier.
Now that I had my system set up to my liking, including personalization and power settings, I started to install my first program: Command & Conquer the First Decade from a DVD-ROM. When I put the disc in the drive and closed it, it took a few seconds for the drive to spin up, and once it did, it was constantly running at high speed and I could hear the reader constantly moving back and forth quickly. After a few minutes the disc's install menu finally appeared, so I clicked on the install button. I waited several minutes but nothing happened, so I tried to view the contents of the drive by going to My Computer > DVD/CD-RW drive (D, right clicking and selecting explore from the menu options. When I did that, the address bar of the My Computer window started to fill up with a dark gray progress bar and said "loading (D", I think with the drive or disc name after it. After it took several minutes to fill completely, nothing happened. I waited a few more minutes to see if anything would change, (nothing did,) I clicked on the X button in the top right corner of the window to close it. A few minutes and clicks later, the My Computer window was labeled as (not responding), and the window itself became grayed-out. I started Task Manager and tried to close the My Computer window, but the entire Windows Desktop disappeared along with it, saying that it would attempt to restart. Even Task Manager became non-responsive and quit after closing My Computer. After a few minutes of staring at my background (and nothing else), I ejected the disc, and Windows Desktop reappeared immediately and acted as if nothing had ever been wrong.
I checked Device Manager, but neither the DVD/CD-RW drive nor any of the ATA controllers were flagged; in fact they all said they were working properly with up-to-date drivers. I ran the ThinkVantage Toolbox diagnostics on the drive using a data CD, a music CD and a different DVD-ROM, but in each case the drive failed the tests and a message box popped-up saying that the discscould not be read because they were scratched or there was a hardware problem. I checked the discs both before I put them in and after I took them out, and they were not scratched; also, all of the discs are publisher-manufactured from a software or music company. I restarted my computer, booted the Rescue and Recovery option and Ran PC-Doctor from there. I ran the same drive read tests with the same failure results. The entire time the drive was behaving the same way it had when it first failed to read a disc. Next I removed and cleaned the drive both inside and out with a can of compressed air; I also cleaned the ultrabay itself. Finally I tried fixing the problem with Microsoft Fix It, but when it automatically ejected the drive and i put a disc in, the disc became trapped in the drive and Windows froze up like before. I had to restart Windows twice (once with a BSOD) in order to get the disc out. When the disc was removed the computer went back to normal operation once again.
Please help me, my DVD/CD-RW drive is a Matshi ta UJDA775, my operating system is Windows Vista Business and my T61's model number is 6457-C15. I have tried all the troubleshooting fixes and none have worked. I have tried updating drivers and using diagnostic software and they have not worked. I have tried disabling drag-to-disc burning and it has not worked. I have treid removing and cleaning the drive and that has not solved my problem. I did notice that the driver for the "Intel(R) ICH8M-E/M SATA AHCI controller" is the only related driver that can be rolled back, so maybe that might fix it. I'm also wondering if a firmware change caused this, and if so, if there is any way I can undo that. The only other fix I've heard of that I haven't tried is editing the registry, but I'm hesitant to do that. I haven't tried booting from the CD drive because I have no bootable CDs and I'm worried that my computer might get stuck in that mode. I'm hoping that someone can tell me what I can do to try to fix this problem, preferably without wrecking my computer. Thank you for taking the time to read my post.
P.S. Just adding a note; I went through both the Microsoft and Lenovo Update histories and the only related updates I could find were: ThinkPad BIOS update, Easy Eject utility, Intel Matrix Storager Manager driver for Windows (32-bit), and maybe one of the two Intel Chipset Support for Vista updates. I tried rolling back the AHCI driver but it had no effect.
Solved!
Go to Solution.

Well, my problem is fixed, and here's how. I had some trouble figuring out how to contact Lenovo technical support; online options directed me to the IBM support website, which was clearly designed for businesses. Selecting the "Call technical support" option on the Lenovo support website and then choosing my country gave me a 24/7 hotline number. After waiting about five minutes on hold, a nice young fellow by the name of "Tyrese" answered (I maybe misspelling his name), but the connection was so bad that we could barely hear each other. Although he semed eager to help, when I told him my problem the first things he suggested were simple, like cleaning the drive, However, when I told him all of my efforts, described above, to fix the problem myself and read him the log from the Rescue and Recovery diagnostic program, after he checked the error codes against his computer database he promptly replied that the only fix was to send out a new drive. I was happy to have gotten such a successful resolution to a support call in less than fifteen minutes; apparently, all the work I had done trying to solve the problem myself had paid off in a way. Unfortunately, although I had tried to spell out my address for him, some of it got left off of the address label, which caused some trouble in receiving the new drive. Once I got it, I installed it using the uninstall & remove (old drive), shut down, start up, insert & install (new drive) method that I referenced earlier in this topic. I've been using the new drive since then without any trouble, so I guess that the only fix was to replace the drive. Also, I noticed that the new drive was a Hitachi, perhaps a T400/410 or T500/510 Ultrabay Slim drive, which should help me avoid the problems that other users were having with the older Matshi-ta drives. I hope this description helps anyone else having a problem with the optical drives on the T61/61p.

NB205 and SuperMulti drive - fails on write

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