Need help.  Both iTunes and Setting's for photo usage show about 2000 more photos then appear on the Camera Roll with no additional libraries.  This takes up many gb of phantom photo storage.  I just upgraded software, I've reset the phone.  Need help!

iTunes - Photos  36.71 GB and 7265 Photos
Settings/General/About 7086 Photos and 202 Viedos
Settings/General/Usage 35.8 gb for Photos & Camera
Photo app (one it comes with) shows ONLY 5522 on the Camera Roll this matches what it shows when I access photos with PC
How do I get rid of the phantom photos using up my gb's.  I want access to the addtionaly storage!  Please Help
note- not tech savy so an easy fix or detailed step by step is appreciated

iTunes - Photos  36.71 GB and 7265 Photos
Settings/General/About 7086 Photos and 202 Viedos
Settings/General/Usage 35.8 gb for Photos & Camera
Photo app (one it comes with) shows ONLY 5522 on the Camera Roll this matches what it shows when I access photos with PC
How do I get rid of the phantom photos using up my gb's.  I want access to the addtionaly storage!  Please Help
note- not tech savy so an easy fix or detailed step by step is appreciated

Similar Messages

  • I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?

    I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?

    Same problem on im iPhone4 / iOS6 with normal camera!
    The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

  • I need to transfer a mac iMovie video to the camera roll of my iPad, is this possible?

    I have a MacBook Pro with iMovie, an iPad 3 and a PC.  I took video on the iPad, created a movie on the Mac with iMovie and now I want to save that movie back to the camera roll in the iPad so I can transfer it to the PC and share it with others on PC.  Is this possible?  How else could I get this video on my PC?
    I can not email the file it is too large.
    I am at the office an unable to connect iPad or MacBook to wifi for any cloud sharing.
    Thanks,
    Mike

    When I first read the question I thought, "How can (s)he not know how to do that?"  But before I answered with what I thought would be obvious, I looked at iMovie on my iPad and realized it's not so clear.  So here it is.
    Go out to the home screen and select Projects at the top of the screen,
    Tap on the project you want to export to the Camera Roll,
    Select the icon in the middle which looks like a box with an arrow pointing up [^],
    Save Movie is your next selection,
    Choose which resolution you want to save the movie in,
    You can now find it in your Camera Roll.
    I'm very glad you asked actually because I tried exporting a movie I shot in 1080p in the lowest resolution, 320p, and it still looks great--I mean like YouTube great, not Vimeo great.

  • PROFIT SHARING TO YOUR CUSTOMERS TO HELP BOTH COMPANY AND CUSTOMER GROW FOR THE FUTURE

    DEAR VERIZON
    WHY NOT OFFER PROFIT SHARING TO YOUR VERIZON CUSTOMERS AND MORE MORE PLANS A CUSTOMER HAS THE MORE PROFIT VERIZON WILL SHARE WITH ITS CUSTOMERS THE 99%.....
    I feel whtn you give back it would help THE PEOPLE AND COMPANY. AS ONE
    {edited for privacy}

    davester62,
    Hi there!  I completely agree with your suggestions and Verizon Wireless is always in development of creating more customer service outlets for our hearing impaired customers.
     We do offer email support on the Contact Us link, as well as Chat support. Our chat team will be available in the same link, but only when a live representative is available to speak with you immediately. Their hours are from 9AM-7PM (Monday-Friday). 
    Our Customer Service call centers are also happy to field calls from TTY services. Also, we have support on Twitter and of course, right here on our community forum!
    Thank you for your feedback!

  • How do I put photos in an album and remove them from the camera roll?

    I would like to be able to move photos into an album and remove them from the camera roll. Is this possible?
    I take many photos of mundane things that I simply want to remember, such as serial number of products. I would like to save these photos for viewing, but I don't want them to appear in my camera roll, where I have to continuously scroll through many such photos to get to the ones that I want to view there.
    I know that Apple has a "hide" feature, but it doesn't actually do anything. When I press-and-hold on individual photos, the photos stay in the camera roll: they aren't hidden at all. It's not clear what the purpose of this function is at all.

    You don't do this, as the photos are in the camera roll.  That is where they live.  When you make an album you are simply making a list of pointer to your photos in camera roll.
    If you remove them from the camera roll, then they are gone. 
    Photos in albums are not in two places.  They are in only one place, the camera roll.  The album merely contains pointers to those pics, so that you can categorize them however you like.
    You should be importing these pics to your computer.  I find it far easier to organize my photos on my computer, then sync them to the iPhone.

  • HT201317 Some photos go to Photo Stream and some go to Camera Roll.  How to fix this so that all go to Photo Stream when I take pics?

    Sometimes when I take pics on my iPhone 4s the some of the pics go to the Photo Stream while others go to the Camera Roll.  Why do they not all go to the camera roll?  How to fix this?

    Welcome to the Apple Community.
    All photos taken on the phone go to the camera roll. If photostream is enabled they should also go to photostream in addition to photos added from other devices. Photos added to photostream from other devices will not be added to the camera roll on your phone (unless you move them manually.
    Photos taken on the phone should be added to camera roll immediately, it may take a few moments before they appear in photostream, while they are sent from the camera roll to the cloud and back again to photostream.
    If photos aren't being added to photostream there may be a couple of reasons:
    Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
    Photostream only syncs when the camera app is closed, ensure it is closed.
    Photostream only syncs when the battery is above 20%, try recharging the device
    If the problem persists:
    Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
    If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
    Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back.

  • I am trying to add a video to my Keynote presentation on my iPad. Since I am 2 hours away from my computer to use iTunes. Is there a way to move videos to the camera roll so I can use them?

    I am trying to add a video to my Keynote presentation on my iPad. Ideally I would like to be able to play the video in the presenation sream rather than switch between apps. Since I am 2 hours away from my computer to use iTunes syncing to move them there is not an option. Is there a way to move videos already on the iPad to the camera roll on iPad 2so I can use them?

    iOS: Importing personal photos and videos from iOS devices to your ...

  • HT4528 I have synced my photos to my computer, but I cannot delete them from my camera roll.  I do not have the option to delete them.  I only have the option of "Add To"

    I have synced my photos to my computer, but I am unable to delete them from my Camera Roll.  The only option I have is to Add them to another album.

    What did you use for the import from the Camera Roll with your computer?

  • All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.

    All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.
    I tend to make my playlists right on my ipod. This did not happen for the last 2 years. Just started recently. Did get a new computer recently.

    That is because you got a new computer. You can only sync all media from one syncing computer. You can sync from any computer to iPod using the manual method but that does not sync from iPod to computer.
    To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

    i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

    Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
    Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
    Regards,
    Steve

  • My iphone 5 syncs with itunes but the music, movies and TV shows DO NOT. icloud if off on pone and store. Both itunes and phone have latest app/operating software. Please help. Thx!

    my iphone 5 syncs with itunes but the music, movies and TV shows DO NOT. icloud if off on pone and store. Both itunes and phone have latest app/operating software. Please help. Thx!

    Connect your device, select it in the left-hand column, then change the settings on the various tabs to sync the media content your library to the device. Anything already on it may be removed. If that would be a problem see Recover your iTunes library from your iPod or iOS device.
    tt2

  • My iPhone 4s keeps showing more space being used for photos than i have - i have deleted cache folders, unselect and reselect in iTunes and nothing appears to work my iPhone still shows 6.5 gig use of photos when i only have the  camera roll listed

    my iPhone 4s keeps showing more space being used for photos than i have -
    i have deleted cache folders, unselect and reselect in iTunes I read one post
    where they said keep syncing and in a couple days it would correct itself, that
    hasnt happened.  I have see others have the same issue but no solution and nothing
    appears to work my iPhone still shows 6.5 gig use of photos when i only have the camera roll listed

    i thought the photo stream only holds 1000 i usuaaly take each month and save them to iphoto but if thats the my ipad should say the same amount and it doesnt - it shows 2.5 gig which is correct for iphoto.  and i havent ever had that much but if for some reason icloud has that much saved how do i delete and again if it does why doesnt ipad show that amount _ HELP!

  • HT4859 5GB worth of storage for photos and videos in the camera roll

    Why does Apple keep saying this when they know that videos from the camera roll cannot be uploaded to the cloud??

    Oh okay, now I get it. I'm just getting used to this whole cloud thing and I thought they were the same thing. But one is back-up to keep it safe and one is to send the photo stream to the cloud and to share.
    Thanks for your help, but I'll ask you also if you know of a way to save photo stream videos to the cloud??

  • My email (sign-in) and password for iTunes is different than my email (sign-in) and password for iCloud. How do I change my sign in and password so they are the same for both iTunes and iCloud without losing my iTunes content?

    My email (sign-in) and password for iTunes is different  than my email (sign-in) and password for iCloud. How do I change my sign in and password so they are the same for both iTunes and iCloud without losing my iTunes content?

    Hey Lakedrive442,
    It sounds like you have changed your Apple ID which you use with iTunes.  If so there are several places you may need to update it as outlined in this article.
    Apple ID: What to do after you change your Apple ID - Apple Support
    Of course some might not apply, but many might.
    Thank you for thinking of Apple Support Communities for your support needs.
    Nubz

  • My iPhone 5S is using 2.5GBs of storage for the camera roll.  I deleted all but 190 photos and this did not change.  My other devices cannot backup to iCloud due to the volume on my iPhone.  Any ideas?

    My iPhone 5S is using 2.5GBs of storage for the camera roll.  I deleted all but 190 photos and this did not change.  My other devices cannot backup to iCloud due to the volume on my iPhone.  Any ideas?

    Try turning off the Camera Roll option in Settings>iCloud>Backup & Storage>Manage Storage>Your device. Then turn it back on again.
    Cheers,
    GB

Maybe you are looking for

  • HT203254 mac book pro 2008 with NVIDIA GeForce 8600M GT graphics processor...

    Hi, I just want to know if my mac book pro 2008 15" with NVIDIA GeForce 8600M GT graphics processor can be changed or repaired?My Mac doesnt have display on it...Sometimes it shows up...but after a while its black screen again..tnx

  • Problems Exporting rpts to Excel!

    Post Author: miguelitobh CA Forum: Exporting Hello Everybody! I´m new in the forum, and i have a question that is killing me... I´ve an application that runs asp and COM+ using Visual Basic... I made another litlle module for Crystal Reports rpts imp

  • LMS 3.2 Ciscoview 6.1.9 : Problem to recognize module WS-X4748-RJ45V+E

    Hello, LMS ( Ciscoview) fails to recognize the module WS-X4748-RJ45V+E into a 4510R+E LMS is 3.2. The other boards in the 4510R+E are recognized: WS--X45-SUP7-E     : OK WS-X4648 -RJ45-E    : OK WS-X4748-RJ45V+E  : NOK Can you help me ? Regards,

  • Why can't I get the maximum of these numbers?

    I want to get the maximum of a list of numbers (see attachment) . However, when I use the Min & Max from array vi, the maximum value output yields nothing. My guess is that there is something wrong with the data format, but I am having difficulty fig

  • Compare Labview and Lookout

    I have one water distribution system which calls for Labview and another which calls for Lookout. What is the specific difference between the two and what are the applications where one would work better than the other.