Need help solving Virtual C++ crash.
Any time I try to add pictures from folders or files, PE crashes and I get the Virtual C++ error. I've read numerous posts and nothing has worked.
Sorry. Using PE Elements 10 on Windows 7. It used to work. Also, it's a "Microsoft Visual C++ Runtime Library" error message (not "Virtual").
When I attempt to reconnect missing files by browsing, I move up from the original target file location to "Computer" (as I've moved my photos to an external hard drive). At first, I will get a Windows Explorer type of window showing folders on My Computer. But then I get the "MicroSoft Visual C++ Runtime Library Error," caused by "Program: C:\Program Files... " (stops there, doesn't show the actual problem). "This application has requested the Runtime to terminate in an usual way." "Please contact the application's support team for more information." At this point, Windows will start "checking for a solution." Then Windows will report, "This program has stopped working." Followed by a dialog box to "Close Porgram."
This issue also occurs when I try to "Get Photos and Videos from files and folders." In some cases, it will go straight to "Elements 10 Organizer has stopped working." "Close program." instead of the "Checking for solutions" message mentioned above.
Thank you.
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I need help solving Latest Flash Player upgrade crashing issues.
I recently upgraded my flash player at Adobe reccomendation. Now it crashes all the time. I need help solving this issue. I currently have Flash Version 11.5.502.135. My old version never crashed, not even once. I would be fine uninstalling the new version and going back to the older one but i cant find it.
Could you please create a crash report? The following page has more information: http://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html
You can install Flash Player 11.4.402.287 version.
Thanks,
Sunil -
I need help with these two crashes...
PL_DHashTableOperate | GCGraphBuilder::NoteRoot(unsigned int, void*, nsCycleCollectionParticipant*)
DFusionWebPlugin@0x86b5
The first one happened a couple of days ago, a few times and not on any specific website.
The second one only happens on the site below.The second one indicates a problem with the DFusionWebPlugin that shows in your More system details list.
# D'Fusion Web Plug-In for Safari 64 bits (3.00.13774.0)
# D'Fusion Web Plug-In (3.00.13774.0)
What you posted are crash signatures.<br />
It might help if you post the actual crash IDs (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).<br />
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
See http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) -
Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click on a link or anywhere on the page we are redirected to this casino web site, https://casino.7bets10.com/tr/?from=hy9yKXD43jSC-8Oxbw4femNd7ZgqdRLk-dHJpeG9uaXR l. Its the same whether on Chrome or Safari. Does anyone have a solution, thank you!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*AutoCad \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I updated the new IOS 4.3.3 on my IPad, since then i Am having trouble accesesing any App. What happens is i cant enter it or other wise it closes as soon as i enter it...i need help solving tris inconvenient.
I have the same problem and I haven't solved it yet. On Friday I plugged in my iPad to my work computer after not having done so for quite a while. Today I went onto the work computer and discovered I had not updated iTunes before plugging in the iPad (and which I cannot do without an administrator password). I guess I will update iTunes and try again when I can get the guy to show up with the password. I hope that works. The reset idea does not work on mine.
Was your iiTunes updated before you tried? Have you found any solution yet? Mail and some internet apps still work but games, notes applications, spreadsheets etc. just begin to open and close immediately.
If anybody has answers I'd love to get some clues. -
I'm a Noob, and need help solving a backup issue.
I previously had an Alienware PC with a 1TB harddrive. I backed up to the cloud using Carbonite.
I decided to get a new laptop and got a MacBook Pro with Retina. It only has 128GB harddrive. My plan was to use a 2TB external harddrive and back up both using Carbonite. Well, turns out Carbonite only does external harddrive backup with PC's not Macs. So, I need help.
I have way more files than can fit on my laptop that need to be accessed and backed up on a regular basis, so it would seem time machine isn't the solution.
What do you do? or would you recommend? What is the best way for someone like me who wants continual access to and backup of a large amount of data? Are there any good cloud based solutions you would recommend?
I appreciate your help!CMCSK
Bulletproof backups:
The MOST important part in that link was the titled portion marked: Make backups for your backups
My list for the original poster:
Never consider any computer a data storage device, rather a data creation ,sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake.
Never backup your data exclusively upon magnetic hard drives or flash storage, nor consider same since magnetic storage degrades over time even under ideal conditions.
Store important data on multiple servers on multiple continents.
Burn important data onto multiple copies of archival DVDs and store same in cool dark fireproof safes, hidden places, secret places, multiple places.
Don’t burn data onto junk DVD’s purchased from consumer level electronics stores. These are not archival long life DVD’s nor reliable, nor trustworthy
When data can be made to be everywhere, then there is nowhere it can be erased or destroyed.
Most importantly know that 2 copies of your data is 1, and 1 is none, and 1000 copies stored in one place or building, is also the same as none when a fire occurs.
Always consider and expect your computer’s hard drive to completely crash anytime, at all times, and thou shalt keep a cloned and updated hard drive handy at all times to return to immediate productivity and avoid program and parameter reinstallation and tweaking.
When your data is decentralized, it becomes both everywhere and nowhere, accessible to all, destructible by none, cannot be collected together or permanently retrieved under any circumstances. -
Need help msi 945pl neo crashed within 3 months use
need help. my mobo doesnot start, no post, no beep.
1.main board 945pl neo(MS-7236)
2.video card: msi RX300HM TD128E
3.CPU Type: pentium 4 3Ghz (531)
4.Memory Type:512mb ddr2 533 kingston
5.Power Supply Type:generic 500W
6.Operating System:windows xp
Just a bit of history, when i first bought and assembled the unit(brand new) it was working fine for about 5 times used, then the next time i used a message window appear informing "a problem has been detected and window has been shut down
to prevent damage" and before i can restart my unit i have to reset first the bios.. i encounter the same problem about 3 times..
Then just about a week ago (about 3 months after i bought it)while working on a MSWORD only the same message appear with additional info which state that :
1... be sure to if uhave adequate space... try changing video adapters
2. check your hardware vendor for any bios updates.....
3. tech/info
stop 0X0000008E(0XC0000005, 0XBF87C5C8, 0XF8834C80, 0X00000000
win32k-sys- add BF87C5C8 base at BF8000001,
date stamp 41107F79
then a blue screen appear
which has an info of:
Beginning dump of physical memory
Physiscal memory dump complete
Contact your system admin. or tech support group
since then i cannot open my computer, there is NO Beep sound, no post, but the power Led is on and the HDD led goes On for the moment then goes out... same with the cdrom drive its spin for a moment, i can feel also the harddisk is spinning.
i check the power supply, memory. video cards and harddisk with another computer(mobo) and its working just fine which led me to the conclusion that it is my MOBO that has the problem. Can this problem associated with the Bios (by the way i never update my bios and my computer is not connected to the net). What should i do?? What is the possible cause of this problem??Quote from: Hans on 24-January-07, 17:45:18
Hi!
This stop error can have more then one cause.
Please view the microsoft knowledge base for more info, like this article:
- http://support.microsoft.com/kb/834450
Your specific error code is not in the base, but you can try searching for "stop 0X0000008E in win32k.sys".
Start by clearing CMOS using the jumper or reset button on your board. Please disconnect your pc from AC power first.
Please make sure that Service Pack 2 for Windows XP is installed on your system. If not, install it (if possible of course).
Please check your memory using Memtest86 .
Please try booting from CD or from diskette (the memtest diskette is bootable by itself).
If the system will not boot after you tried this, please try starting barebone:
- Take out all your hardware, including the mainboard and lay it on a piece of cardboard;
- Leave the CPU where it is;
- Install only one dimm, your videocard and one hard disk (and your power supply) and try to start the system. You can use a flat screwdriver to connect the two power pins that normally go to your power switch.
If the system still will not boot, try another video card.
hello!
i'll already tried the list you suggested, and still nothing happened, again there are no beep, no post. only the power led that lit and the fan that is spinning. reinstalling the OS seem impossible coz its not even booting... i'll test all my other hardware with another computer and they are working well... -
Need help solving my FCP OS9.2 update problem
Hey all you maciacs. I just bought my second mac yesterday (used of course) and it had OS 9.1 on it. Well I was trying to install FCP on there under OS 9.2 and I went to upgrade and it kept saying system error 10. So I kept trying to figure things out and go on the internet and download OS 10 something. Now I was able to install FCP on my G3 (it's used as well) but I don't get real time effects.
So long story short I stayed up about 6 hours trying to figure this thing out then it gets stuck on the internet and I restart but it doesn't reboot all the way a question mark and the half face blinks on and off.
I need help is there a way to get the G3 to be at 500 MHZ speed to give me those real time effects or would it be cheaper to get this thing going on this G4? Who out there knows and cares to help a brother struggling?
Is it u?Hi, finallyamacman -
OK, it's a G4 (AGP) model.
I just bought my second mac yesterday (used of course) and it had OS 9.1 on it. Well I was trying to install FCP on there under OS 9.2...
Does it have OS 9.1, or OS 9.2.1 or OS 9.2.2? If you updated it from OS 9.1, did you use a CD or a download update?
What OS 9 Install CDs do you have available? Specifically, retail ones - all retail OS 9 Install CDs have a white label with a large gold 9.
So I kept trying to figure things out and go on the internet and download OS 10 something.
You can not upgrade OS 9 (any version) to OSX by using download updates - they just don't exist. To get OSX on that machine, an initial Install of OSX must be done using a retail package disk set, then that can be upgraded within its base version using download updaters.
...it doesn't reboot all the way a question mark and the half face blinks on and off.
That indicates the machine can not find a usable OS from which to boot.
This can result from many events - the OS on the hard drive has become damaged in some way; one or more of its critical components has been moved out of the System Folder, such as the Extensions folder; there is directory corruption; or something else.
It can also result on some models from the internal battery being too weak or dead. Since it is a used machine, it is reasonable to assume it was left sitting unplugged for a while before you got it; this will drain the battery much more rapidly than would happen during normal usage. I'd recommend replacing the battery - you can get one at places like RadioShack for about US$17, cheaper on-line. -
Need Help Solving Kernel Crashes On MacBook!
It seems to be a flash problem because all of my firmware, software, etc seems to be upto date when I'm on websites that use flash it works fine when i go to a site like you tube my macbook acts like a problem child on crack and crashes (Apple tech support was useless as tits on a bowl over the phone), Ive done everything from reformating the mac to unstalling and reinstalling flash (with and with out reseting), starting up a pram start up, etc Im on my last wits about whats causing this panic if anyone could throw some possibilities at me that would be greatly appreciated. Here's the last Kernel log that I have from the last crash:
Description: Panic (system crashes) log
Size: 7 KB
Last Modified: 10-03-27 12:58 PM
Location: /Library/Logs/DiagnosticReports/Kernel2010-03-27-125843Demolition-Productionss-MacBook.panic
Recent Contents: Sat Mar 27 12:58:39 2010
panic(cpu 0 caller 0x2a7ac2): Kernel trap at 0x04bd4e07, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x85849dc5, CR3: 0x00100000, CR4: 0x000006e0
EAX: 0x057fe900, EBX: 0x054dcd00, ECX: 0xe1000000, EDX: 0x057feb00
CR2: 0x85849dc5, EBP: 0x35aabad8, ESI: 0x0542d680, EDI: 0x0085ff18
EFL: 0x00010246, EIP: 0x04bd4e07, CS: 0x00000008, DS: 0x025f0010
Error code: 0x00000002
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x35aab8d8 : 0x21b2bd (0x5cf868 0x35aab90c 0x223719 0x0)
0x35aab928 : 0x2a7ac2 (0x591c30 0x4bd4e07 0xe 0x591dfa)
0x35aaba08 : 0x29d968 (0x35aaba20 0x246 0x35aabad8 0x4bd4e07)
0x35aaba18 : 0x4bd4e07 (0xe 0x48 0x35aa0010 0x230010)
0x35aabad8 : 0x105a821 (0x54dcd00 0x0 0x35aabb68 0x9f)
0x35aabaf8 : 0x4fcc12 (0x57fef00 0x85ff18 0x1 0x0)
0x35aabb18 : 0x50cc50 (0x57fef00 0x85ff18 0x35aabb48 0x4fcf95)
0x35aabb48 : 0x50cdc4 (0x542d680 0x0 0x1 0x0)
0x35aabb68 : 0x4fcc12 (0x542d680 0x0 0x1 0x1)
0x35aabb88 : 0x4fcc2d (0x542d680 0x0 0x35aabbb8 0x4fcc12)
0x35aabba8 : 0x52ef30 (0x542d680 0xffff 0x542d584 0x4fcc2d)
0x35aabbc8 : 0x52ef63 (0x542d580 0x246 0x35aabc08 0x61f19a0)
0x35aabbe8 : 0x4fcc12 (0x542d580 0x0 0x1 0x1e)
0x35aabc08 : 0x4fcc2d (0x542d580 0x0 0x35aabc58 0x0)
0x35aabc28 : 0x2830b4 (0x542d580 0x61f19a0 0x1e 0x35aabc58)
0x35aabc78 : 0x21d676 (0x6671398 0x5ada5a0 0x596a014 0x1)
0x35aabcb8 : 0x2107f7 (0x6671300 0x12 0x35aabd18 0x20f258)
0x35aabd18 : 0x21db45 (0x6671300 0x10000 0x0 0x210588)
0x35aabd48 : 0x23f12d (0x35aabd6c 0x24 0x61db8d4 0x0)
0x35aabd98 : 0x214d2c (0x61f19a0 0x1 0x1 0x221959)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.digidesign.mbox2.driver(8.0.3f1)@0x1055000->0x1074fff
dependency: com.apple.iokit.IOAudioFamily(1.7.2fc1)@0xbe5000
dependency: com.apple.iokit.IOUSBFamily(3.8.5)@0xd2c000
dependency: com.apple.driver.AppleUSBMergeNub(3.8.5)@0xec3000
BSD process name corresponding to current thread: coreaudiod
Mac OS version:
10C540
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CAA)
System uptime in nanoseconds: 4341841226112
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xbb7000, size 0x12288) - last unloaded 105174961479
loaded kexts:
com.digidesign.mbox2.boot.driver 8.0.3f1
com.symantec.kext.fw 1.0.2f7
com.symantec.kext.SymAPComm 11.1f102
com.digidesign.mbox2.driver 8.0.3f1
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.symantec.kext.pf 4.1.0f33
com.symantec.kext.ips 3.0f35
com.symantec.kext.internetSecurity 1.3.1f7
com.apple.driver.AudioAUUC 1.0 - last loaded 4218802783524
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.AppleIntelGMA950 6.0.6
com.apple.driver.AppleIntelIntegratedFramebuffer 6.0.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 214
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AirPort.Atheros 421.19.8
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 207
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IO80211Family 310.6
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0the link you sent has no solution to the most recent one
Process: SymDaemon [53]
Path: /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon
Identifier: SymDaemon
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-03-27 01:44:48.411 -0400
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 5
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x981558da machmsgtrap + 10
1 libSystem.B.dylib 0x98156047 mach_msg + 68
2 com.apple.CoreFoundation 0x977c477f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x977c3864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x977c97a4 CFRunLoopRun + 84
5 com.symantec.daemon 0x0000325c 0x1000 + 8796
6 com.symantec.daemon 0x000065b6 main + 40
7 com.symantec.daemon 0x000025bc 0x1000 + 5564
8 com.symantec.daemon 0x000024e9 0x1000 + 5353
Thread 1:
0 libSystem.B.dylib 0x981558da machmsgtrap + 10
1 libSystem.B.dylib 0x98156047 mach_msg + 68
2 libSystem.B.dylib 0x981c1688 machmsgserver + 696
3 ...ec.sharedsettings.framework 0x0006c26c ZssStString::operator=(ZssSymbol*) + 1508
4 libSystem.B.dylib 0x98182fbd pthreadstart + 345
5 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x981558da machmsgtrap + 10
1 libSystem.B.dylib 0x98156047 mach_msg + 68
2 com.apple.CoreFoundation 0x977c477f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x977c3864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x977c97a4 CFRunLoopRun + 84
5 com.symantec.uiagent.symdaemon 0x005b532c SymUIA::Master::Run() + 22
6 com.symantec.symbase 0x0003b7dd ZThread::Initialize() + 431
7 libSystem.B.dylib 0x98182fbd pthreadstart + 345
8 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x98174856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x97803ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x98182fbd pthreadstart + 345
3 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 4: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9817c0ea kevent + 10
1 libSystem.B.dylib 0x9817c804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x9817bcc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x9817ba68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x9817b4f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x9817b336 start_wqthread + 30
Thread 5 Crashed:
0 com.apple.CoreFoundation 0x977ad8d1 CFDataReplaceBytes + 257
1 com.apple.CoreFoundation 0x977af16a CFDataAppendBytes + 154
2 com.symantec.daemon.framework 0x0009c7b2 SymDaemon::ReadStreamObserver::close() + 362
3 com.apple.CoreFoundation 0x9784f9a3 _signalEventSync + 99
4 com.apple.CoreFoundation 0x9785038e cfstream_solosignalEventSync + 126
5 com.apple.CoreFoundation 0x978502d7 CFReadStreamSignalEvent + 39
6 com.apple.CFNetwork 0x9068cc03 HTTPReadStream::streamEvent(unsigned long) + 169
7 com.apple.CoreFoundation 0x9784f9a3 _signalEventSync + 99
8 com.apple.CoreFoundation 0x9784f91a cfstream_sharedsignalEventSync + 458
9 com.apple.CoreFoundation 0x977c68cb __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x977c438f __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x977c3864 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x977c97a4 CFRunLoopRun + 84
13 com.symantec.daemon 0x00005f90 0x1000 + 20368
14 com.symantec.daemon 0x00006279 0x1000 + 21113
15 com.symantec.daemon 0x0000a7f1 main + 16995
16 libSystem.B.dylib 0x98182fbd pthreadstart + 345
17 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x98155922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9818345c pthread_condwait + 1089
2 libSystem.B.dylib 0x981cc503 pthreadcondwait + 48
3 com.symantec.daemon.framework 0x00094241 SymDaemon::EventQueue::EventQueue() + 127
4 com.symantec.daemon.framework 0x00093efa SymDaemon::EventQueue::waitNextEvent() + 82
5 com.symantec.daemon 0x000053f2 0x1000 + 17394
6 com.symantec.daemon 0x000057c1 0x1000 + 18369
7 com.symantec.daemon 0x0000a7f1 main + 16995
8 libSystem.B.dylib 0x98182fbd pthreadstart + 345
9 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9817c0ea kevent + 10
1 ...tec.personalFirewall.daemon 0x005870a2 PersonalFirewallDaemonFactory + 5280
2 ...tec.personalFirewall.daemon 0x005878c3 PersonalFirewallDaemonFactory + 7361
3 ....personalFirewall.framework 0x004c4bd1 boost::threadgroup::createthread(boost::function0<void, std::allocator<boost::function_base> > const&) + 241
4 libSystem.B.dylib 0x98182fbd pthreadstart + 345
5 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x981558da machmsgtrap + 10
1 libSystem.B.dylib 0x98156047 mach_msg + 68
2 com.apple.CoreFoundation 0x977c477f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x977c3864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x977c97a4 CFRunLoopRun + 84
5 com.symantec.daemon.fw 0x007187eb PortsFirewallFactory + 6201
6 com.symantec.daemon.fw 0x0071a515 PortsFirewallFactory + 13667
7 com.symantec.daemon.fw 0x00746c71 PortsFirewallFactory + 195775
8 libSystem.B.dylib 0x98182fbd pthreadstart + 345
9 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9817c0ea kevent + 10
1 ...mantec.daemon.submissionsdk 0x007cf1e1 SubSDKDaemonPlugInFactory + 8075
2 com.symantec.symbase 0x0003b7dd ZThread::Initialize() + 431
3 libSystem.B.dylib 0x98182fbd pthreadstart + 345
4 libSystem.B.dylib 0x98182e42 thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x0063ca70 ebx: 0x0011d8f0 ecx: 0x003014f0 edx: 0x00000013
edi: 0xffffffff esi: 0x00000000 ebp: 0xb0222208 esp: 0xb02221c0
ss: 0x0000001f efl: 0x00000286 eip: 0x977ad8d1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x302ff000
Binary Images:
0x1000 - 0xdfe7 +com.symantec.daemon 1.2.2 (7) <11FBEC7E-D7B5-9323-710F-686743BF841B> /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon
0x22000 - 0x46fe3 +com.symantec.symbase 2.3 (15) <2FD986B4-9D7B-8800-0DDA-0872E4FD997F> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase
0x5e000 - 0x7affb +com.symantec.sharedsettings.framework 1.3 (6) /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/A/SymSharedSett ings
0x8b000 - 0xb7fe2 +com.symantec.daemon.framework 1.2.2 (7) <18F8E556-EA30-D193-69CB-4B0A60A5E821> /Library/PrivateFrameworks/SymDaemon.framework/Versions/A/SymDaemon
0x105000 - 0x1bafe7 libcrypto.0.9.7.dylib ??? (???) <39CDB041-9DF5-01B1-4B33-03EC4CCA40B3> /usr/lib/libcrypto.0.9.7.dylib
0x255000 - 0x26ffe7 +com.symantec.daemon.applicationFirewall 4.1.0 (33) /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymApplicationFirewal l.bundle/Contents/MacOS/SymApplicationFirewall
0x29c000 - 0x2b4fe3 +com.symantec.internetSecurity.framework 1.3.1 (7) <2A051DD9-E4E4-8726-7A64-3C19EE8210B4> /Library/PrivateFrameworks/SymInternetSecurity.framework/Versions/A/SymInternet Security
0x2c7000 - 0x2cfffb +com.symantec.daemon.autosetup 4.1.0 (33) /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymAutoSetup.bundle/C ontents/MacOS/SymAutoSetup
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0x98494000 - 0x984afff7 libPng.dylib ??? (???) <3F8682CD-C05B-607D-96E7-767646C77DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x98a7c000 - 0x98a8dff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x98a8e000 - 0x98b08fef com.apple.audio.CoreAudio 3.2.2 (3.2.2) <1F97B48A-327B-89CC-7C01-3865179716E0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98b1c000 - 0x98b3cfe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x98b3e000 - 0x98b48fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x98d01000 - 0x98dbafe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x98dbc000 - 0x98dc5ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98dc6000 - 0x98de4ff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98df6000 - 0x98f24fe7 com.apple.CoreData 102.1 (250) <F33FF4A1-D7F9-4F6D-3153-E5F2588479EB> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x99095000 - 0x99096ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x990e3000 - 0x99133ff7 com.apple.framework.familycontrols 2.0 (2.0) <E6CAB425-3E40-65A3-0C23-150C26E9CBBF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
guess ill try the morons at apple again tmrw morning -
Need help with PS CS5 crashing while openinng specific document!
Good morning all, I am the network admin at my company, and i have a user expereicneing a strange issue. I do not know much about PS, other than how to install it, so i am at a loss to troublshoot this issue. Any help would be greatly appreciated.
Background: Computer is a Dell Precision 690 with 4GB RAM, running windows 7 pro x64 with SP1 (this was happening before SP1 was applied as well). Video card is nVidia Quadro NVS 285 . I have fully updated and patched everything i can find, including using the most up to date, and "performance" drivers from nVidia (neither driver solved the problem) for the video card. I could not find a partner certified driver for this partticular card. The software is Photoshop CS5 version Version: 12.0.3 (12.0.3x20101211 [20101211.r.1222 2010/12/11:02:00:00 cutoff; r branch]) x64.
I have another user, with the exact same computer, and exact same software (they were made form the same image) whom does not have this problem.
The issue: Basically, when opening this one particular image (from the users desktop) PS crashes and throws up the following error. Sometimes it will actually display the image, then crash as soon as you try to even so much as click anywhere on the image. Other times it conks out before the image is even displayed.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.3.0
Application Timestamp: 4d035d7d
Fault Module Name: CoolType.dll
Fault Module Version: 5.7.83.10783
Fault Module Timestamp: 4cab0d45
Exception Code: c0000005
Exception Offset: 0000000000033a38
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3a1d
Additional Information 2: 3a1d09b5925693dbcbec7b77fa814510
Additional Information 3: bce7
Additional Information 4: bce7b9096fa4d3e33239f38f9b4cacd0
My user says there is nothing fancy or odd about this image, and the filesize wasn't any bigger than anything else he works on. What really baffles me is that the other user with the same setup has no issue... Thanks in advance!
-JimSince CoolType is implicated, it seems likely that user has installed a font that throws Photoshop for a loop. The recourse in that case is to try to figure out which one it is and remove it from the system (and/or reinstall an un-corrupted copy of that font).
Some tricks to try to figure out which font it is:
1. Look in the document that's failing to open with the other user's copy of Photoshop. See what fonts are there.
2. Create a new document on the offending machine, invoke the Horizontal Type Tool, then open the font list. You might find the list stops abruptly before the offending font.
3. Remove all fonts except the Windows standard ones, see if the problem goes away, then add them back piecemeal until the problem recurs.
If the above doesn't get you success, another thing to think about when a problem is user-specific: You might reset their Photoshop preferences to out-of-box defaults. To do that you press and hold Control-Shift-Alt immediately after starting Photoshop from its menu entry or shortcut. You have to be very quick, and if you do get its attention it will prompt and ask whether the preferences should be reset. Keep in mind some Photoshop reconfiguration will need to happen after you do this, so it's not something to do lightly or you might get your users upset at you.
Best of luck.
-Noel -
Major iPod Problems, Need Help Solving
One day I was casually syncing my iPod video with my computer to get a few new songs uploaded onto it.
Suddenly, the iPod freezes up, shuts itself off, restarts, and magically it has forgotten everything and pretends it is a brand new iPod.
No problem, I think, believing it will just need to load the songs again and everything will be fine.
However, this is not the case.
The iPod would then continue to load all the songs, shut down after loading them, restart and again pretend it is brand new and lad all the songs again.
This continues to happen again and again.
I try to update my iPod, figuring it may just be a version error or somesuch nonsense. The updater refuses to work and actually causes my iPod to crash, saying it has a diskwrite error.
It refuses to "System Restore" on my computer, so I run the "System Restore" on another window computer that I own. And it runs just fine, making the iPod load songs once more.
And I think, problem solved!
However, again, this is not the case.
I load it once, everything goes fine.
The nxt day, after buying more songs, I try to upload and after the upload, the iPod shut off, restarts, and pretends to be new once more.
I go through the "System Restore" process again, but afterwards, the iPod all out refuses to upload my music fully, shutting off about halfway through the process each time.
And now whenever it is plugged into my computer, windows says it is unreadable and must be reformatted, so I run the updater and it says that there is an "iPod manager internal error" which could basically be another language considering my only basic knowledge of computers.
Is there any way to repair my iPod at home? Or must it be sent in to Apple?GREAT NEWS!
Last night, through some very thorough digging in the
"Search Discussions", I found the answer and now my
iPod is running perfect once more!
Thank you very much for your help b noir. Without
you, and many others on this board who had their
problems solved by equally helpful people, I would
still be digging through Apple's support section to
no avail.
PS. I found the answer in http://discussions.apple.com/thread.jspa?message
ID=1539429 -
Really need help with CS5 constantly crashing.
I last posted here about 5 months ago with problems with CS5 hanging or crashing. And then the advice was to remove all third-party plugins which I did, I also deleted a whole slew of fonts that had been installed by other applications without my really noticing. Something worked, because CS5 became relatively stable. I was able to work on big multi-layered files. I even reintroduced some of my plugins without causing any problems. But a few weeks ago it started crashing again. It is much worse than before, I can't use it for more than a few minutes, usually, before getting the dreaded "stopped working" error message. Sometimes I don't even get past Camera Raw, because Camera Raw hangs. The crashes seem to be random, they don't occur in relation to a particular task, it can happen when I am opening a file, or saving one, or at almost any time in between.
It is CS5 32 bit on Vista Home Premium (32 bit). I have 4gb of RAM, the graphics card is an ATI Radeon 3800 series with 512GB. (Not the greatest, I know, but it is on Adobe's list as a supported card. I don't mind upgrading the card but I'd like to know that it will solve the problem.) It has the latest drivers installed. I've tried running Photoshop with with Open GL Enabled and with it not enabled. It doesn't make any difference. I have reset the preferences. I have, of course, uninstalled all the third party plugins. I've checked for duplicate and corrupt fonts. I uninstalled and reinstalled CS5 and all the updates. Nothing has helped and i have no idea what else to try.
(The really infuriating thing is that CS runs and is stable on my old laptop, which is running XP and has integrated graphics and 1GB of RAM. It's very, very slow, and I can't imagine what it would be like if I was trying to work with loads of layers, but it never crashes.)
The Event Viewer log description is not enlightening, unless I am missing something: Faulting application Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8cbc, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x5b780000, process id 0x%9, application start time 0x%10.
Any suggestions would be most welcome. I have work piling up and I'm getting desperate.Thank you, Noel and Chris.
Chris, that is exactly what is in the log:
process id 0x%9, application start time 0x%10.
I guess I should start really worrying now, then!
Malware, well, I do regular complete scans. The last one was just a couple of days ago. I'll do another.
A few days ago I also ran sfc/scannow, which reported some corrupt files, which were supposedly repaired. And some files that could not be repaired, which the cbs log revealed to be some truetype fonts (not system fonts). I reinstalled the fonts anyway. Running the scan doesn't reveal anything now, but I don't know how how reliable it is.
Re the .NET error, I wonder if this relates to the shutdown process. I have noticed that after getting the message that Windows is closing Photoshop it then sometimes hangs and I have to close it manually from Task Manager.
Noel, I have checked the RAM, though only using Windows Memory Diagnostic. It didn't find anything amiss. I also ran CHKDSK, which didn't find any hard drive errors.
But bottom line, it looks like my problem is a system problem and not a Photoshop one, I guess, so I really shouldn't even be posting all this rubbish here! I'm still not sure why the only application so far affected is Photoshop, except that perhaps it is the most resource hungry application that I run.
I think I need to make the time to buy that new system.
Thanks again! -
Need help : mail account settings crashes !
I've been looking around the forums for a while but can't seem to find a topic covering this.
Can anyone plz help me with the following problem :
I've got several mail accounts set-up on my iphone.
Yesterday i added another account (5th account), specific a Gmail account.
(at least i think this is when the problem started).
After this, i noticed my other (regular popmail and hotmail) accounts didn't seem to be working.
so i thought let me check out the settings...
to my suprise i cannot seem to edit or delete these accounts !!
everytime i want to go to settings, the phone crashes into home screen
i've been trying to resolve this al nght now, even tried factory reset with backup twice (i need to keep my backup... ) but the mail settings still crash to home.
I'm really desperate by now ...
all i can find online is some resolutions on how to do it with a jailbroken phone..
can anyone help ?
grt.
ron.sorry i seem to have put this topic in the wrong forum
(enterprise io regular iphone )
can someone move it ? -
Consistant Brush Lag in Photoshop, need help solving
I know there have been others who've had this problem in the past, and I have researched and looked through various possible causes and finding nothing.
I'm using a laptop with pretty good standard graphics and memory, more than what I was using specs-wise compared to my previous desktop. I use them for my graphics work and digital art, but photoshop has been acting inappropriately laggy concerning brushes and pencilstrokes! Everything else tends to be fine. I have tried messing with the photoshop pref file, reinstalling wacom drivers (compatible for Win7 32bit), changing the win7 desktop Aero background, managing things running in memory, even looked for updates to the GPU which apparently said it was up to date after i installed it!
This has been bugging me and I use Photoshop7 and PS CS2 for my digital art and design and it bugs me that I cannot use the brushes or pencils and related tools. The strokes do not catch up with the motion of my pen and instead either dissappear or create stiff lines, occasionally loosening up. But this needs to be solved so I can know what to do incase of future times.
My stats are:
Toshiba Satelite Laptop
AMD Single Core 2ghz Processor
2gig RAM Memory
ATI Radeon 3100 256mb GPU integrated
250gb HDD
Help will be greatly appreciated! Also want to note that it is PS and Gimp that I see this only happening in, but other art programs run like butter on my laptop.First of all, thank you so much for taking the time to try to help out. It
is much appreciated.
The two things that first come to mind are: I have many friends in the
industry who paint solely in Photoshop and do just fine. My computer is
technically "old," but the specs are still just fine—even the graphics card
is the exact same one that is in the new Cintiq Companions (the all-in-one
computer/cintiq machines).
And, more so, I was painting on it for a few weeks without noticing
anything. A part of me wonders, did I just not notice it until it became
dramatically worse?
I do remember painting fur, which requires making tons of small brush
strokes over an extended period of time, and I don't remember there being
any lag.
By the way, I forgot to mention: I've even tried going into the Performance
preferences and disabling the graphics card altogether. No luck. Still an
issue.
As far as painting at 100%: I do notice an amount of improvement. The one
brush stamp, or space, whatever you call it, issue only happened on the
first brush stroke (every time) and then just once otherwise. The lag was
tremendous—and I compared it to Painter's performance, which had no issues
whatsoever.
I am really hoping to be able to rely on Photoshop more and more, as its
tools for other aspects of image manipulation are far more robust than
Painter's. And the working compatibility with Adobe InDesign, Flash, and
Adobe Media Encoder are sooooooo useful for speeding up the workflow.
Hopefully we can find out what's going wrong.
I'm truly baffled on this one.
Bryan Beus
Artist and Author
www.bryanbeus.com
Sent from my Tardis -
Need help after hard drive crash
My hard drive crashed recently and I was unaware that the iPod would not synch music that I added to it from my personal CD's. Because I added a lot of music this way (and only about 80 songs from iTunes) I am hoping there is a way to move these songs to my new computer/iTunes.
I looked at support here on apple.com and I could only find instructions on how to move the songs if I had my old computer working. I need instructions on how to move songs directly from my iPod to my new computer with out having to access my old iTunes/hard drive.
I already authorized my new version of iTunes to accept the previously purchased music and it successfully synched them to my new computer.
In going through the steps that I was able to on the support site it said to consolidate music to the iTunes folder. I was afraid to do this b/c it seemed as though it would only do this with the music that is currently on iTunes (which is only the previously purchased music I mentioned above).
Please excuse the rambling post but I am in need of some assistance and figured that this was the best place to find it!
Thanks in advance. P.S. I have Windows Vista (it's not an option in the OS dropdown below yet).
GeorgeCopying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?threadID=868833&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432󂫸
Also these useful internet articles...
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/help/2005/01/2waystreet/
iPod: Frequently Asked Questions
http://docs.info.apple.com/article.html?artnum=60920
Patrick
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